I needed to return my amazon item. I went to this CVS store at 8:30 am. But they refused ups drop…read moreoff my package. I do not know why.

It's a pharmacy. It give me my no baby maker medicine! Very niccccceee!!!!!!!!!!!!!!!!!!!!!!read more

Unprofessional, Embarrassing, and Unacceptable Behavior from Tammy and Cindy…read more I don't usually leave reviews, but I felt it was absolutely necessary to speak up about the appalling behavior I witnessed during my recent visit. The experience was so unprofessional and uncomfortable that I can't stay silent. While I was in the store I observed two employees--Tammy and Cindy--engaging in behavior that was not only unprofessional but downright bullying. They were openly yelling at another employee who was clearly new and still in training. This poor individual was doing their best, clearly nervous, and instead of being supported or coached, they were berated in front of customers for minor mistakes. It wasn't a one-time correction or a quick aside--it was loud, prolonged, and humiliating. Tammy and Cindy were both talking over each other, correcting the new employee harshly in front of everyone, and their tone was condescending and aggressive. It was obvious to anyone within earshot that this was not the first time they had treated someone this way. I could see the trainee trying to keep it together, but it was heartbreaking to watch. They looked completely overwhelmed and embarrassed, and honestly, I wouldn't blame them if they walked out and never came back. No one deserves to be treated like that, especially someone who is still learning the ropes. How do you expect someone to grow or succeed in their role when they're being verbally attacked and belittled? The entire interaction made me feel uncomfortable and frustrated as a customer. If this is how management allows their staff to act toward one another, I have serious concerns about how the business is run behind the scenes. It reflects poorly not just on Tammy and Cindy, but on whoever is in charge for allowing such behavior to go unchecked. Tammy and Cindy need to be reprimanded, retrained on professional conduct, or seriously reconsidered for leadership positions--if they even hold them. No one should be subjected to that kind of treatment at work, especially not someone who is clearly still trying to find their footing. The behavior was toxic, unacceptable, and creates a hostile work environment. I sincerely hope someone in upper management sees this and takes real action. If not, I can't imagine this workplace retaining good staff--or loyal customers--for long.

This is a typical Walgreens except the people here go out of their way to help. I stopped in to the…read morepharmacy to get an Rx and they were also able to help my SO. Lots to pick from, prices are fair, store is clean and apparently very well run. What's not to like about this place! As Arnold said, 'I'll be back'

I Really love the medicine shoppe and all the incredible people that work there. Every time I go in…read morethe store they know me by name. They always make me feel welcome and always make sure I have all medicines I need. They all go out of their way to help with any situation that may arise. I will be a loyal customer as long as I live in Urbana. Thank you to all the staff for making my experiences great at your pharmacy. So much better than a huge chain pharmacy. Very much more personable. Thank you all very much, Krista Reck

This is truly a drugstore as they should be. Friendly one on one service by a highly educated…read morestaff. Not your typical big box pharmacy.

Yes the Needoh saga continues. I stopped by this location trying to find a penguin for one of my…read morefriends as well as one for my coworker. A staff member told me when to come and my boss gave me the green light to leave work. When I got there I could see the manager Stacy in the back with a stack of them but I was told they didn't get any in. I called later and was told the same thing. I called back and was told they did but they won't be put out until 7. My friend and I went up there at 7 and staff said thar their supervisor just told them to say 7 but they didn't really have them. Not sure what happened as I saw them with my own eyes but it just felt like a shady waste of time.

Takes TRICARE insurance…read more Regularly forgets to check second insurance Reports working on it when checking on status of prescription when they're not doing anything

What can I say? Call them, hold 30 minutes so they can be rude. It's not my fault your system is…read moregarbage. Get a script sent in because you're sick and wait 3 days for it to be filled, no, it's not out of stock, they just su*k. I don't think a worse pharmacy exists, anywhere. As a healthcare provider, I steer my patients away from this location. I have them 3 months, in case it was just a bad time due to staffing. Nope. Just a terribly run location.

Consultation pharmacist (very unprofessional dressed) rude. I asked a question about a…read moreperscription, he was defensive and offensive (hot headed) with his response! Absolutely could have answered in a better manner! I may be switching my Walgreens to Bellefontaine they are a lot nicer over there! And quit asking me about vaccines every time I come through the pharmacy!!!

This place is very cool. Friendly staff, and the drive-up window is friendly, efficient and quite…read moreprofessional. Once in a while there is a student's car wash outside (about once a year), where you can get a decent car wash in less than thirty minutes (hand-wash the car). This store has all the extras that you need, from A to Z, it's in there. It is conveniently located right on Main Street.

After not having any luck with various HRT medicines from my local practitioner, I was referred to…read moreStan in Findlay, Ohio. I do not regret spending over $1,000 (insurance won't reimburse anything for non-FDA approved treatments). Nor do I regret all the drives to Findlay and feeling absolutely miserable with hot flashes for the 14 weeks that I tried Stan's various concoctions because I met some absolutely wonderful people. These folks here are the sweetest, so so soooo kind! For example, when they overcharged my credit card and I later caught it and brought it to their attention, they immediately credited my money back. Yay! When in their pharmacy I had them double-check to make sure they really gave me the corrected prescription and they didn't, they immediately admitted their mistake and had me wait while they prepared what I should have received. Yay! The two times Stan couldn't meet me as scheduled, they called me the next day to make another appointment and up until when they had to tell me they could not help me, they always took my phone calls or responded to my emails. Yay! Ultimately, after 14 weeks and $1,000 Stan said he couldn't help so I called the Cleveland Clinic. I had a 20-minute telehealth visit with an OBGYN and they called in two prescriptions. Within four days my hot flashes stopped, truly like a miracle! I don't think I would have found the Cleveland Clinic, or known how easy it is to deal with them (and insurance covered 100%) had I not gone through all of this hell with Scarbrough's.

They compound the medicine my 4 year old son needs for his heart condition. They are okay, but I…read morecan't help but miss our pharmacy back in GA every time I interact with them. I miss a pharmacy feel where they know and seem to really care for my son and family. The pharmacy in GA asked how he was doing every time I called for a refill and went above and beyond to make sure we had our medicine in a timely manner. It also takes so long to get compounded medications here, and we live 30 minutes away so when the medications are ready on the day they say after 3, that basically means I have to wait an extra day to get the medications. I know it is a bigger town so the personal touch isn't going to be the same. I just expect too much I guess. I just told an employee my 4 year old is being admitted in the hospital and they seemed more irritated that I was calling to make sure I can get the meds sooner. I've been taught in customer service to care about people. I've worked many customer service positions, and feel more training is needed here. I mean you are working in a field where people may truly be battling things, and I just feel it takes more care and compassion. Just my feelings, it seems others may have had better experiences. Perhaps it is just that the other pharmacy was the most amazing place. Eric (the GA pharmacist) would have said he is sorry to hear that, and that he would try to get those prepared for me as soon as possible. Just miss customer service like that.

What a horrible experience! If you see this lady behind the counter run!!! She is an absolute…read moreidiot. This location can't even schedule to open on time. They have also lost 3 of my orders in the past 2 months. They claim they never received it but I think it's Ruchita worst pharmacy manager ever!

CVS Bridge street is the worst store. I have left several messages for the pharmacy and have never…read morereceived a call back. You can't even talk to the pharmacist any longer. You have to wait for a call back. I got meds that made me dizzy and wanted to make sure it's ok to stop it. I called GE pharmacy and spoke to a pharmacist who told me what I needed to do. It's been hours since I called CVS. Still no call back. Very disappointing. I will be moving my business.