I was at the location at 660 Pennsylvania Avenue. Everyone was incredibly nice and knowledgeable…read more Dr. Sophie Ali is a genius.

Great service. I had an old pair of Oliver Peoples sunglasses and one of the nosepads tore. I…read morestopped into Georgetown Opticians at the wharf. Without hesitation, they said they could help. They not only replaced the broken nosepad, they replaced both, they tightened the screws on the arms, and they cleaned everything. The sunglasses looked like new. When I asked how much, they said they were happy to help. There was no charge. Highly recommended. I'll be buying my next pair of glasses from Georgetown Opticians.

This is the best optometrist and office I've ever been to - I'm just over the moon. First, I…read moreliterally dread going all year because I hate that puff of air when they test for glaucoma. They have a scan they can use to do the test (and look for other things) for $59 that doesn't involve puffing air in your eyes. AMAZING. Anxiety immediately gone. The front office staff was so nice and upbeat, and Dr. McKay was so kind and took time to try different things with me and go over all of my test results and scans and explain what bad results would have looked like. He also asked about my general health as it would have related to my eyes, which doesn't always happen. Loved this office and would recommend them to anyone. I have VSP, which they take.

Great place for an easy eye exam! Strait forward and zero hassle coming in here. Dr. McKay was very…read morethorough and explained everything very clearly.

Not sure when exactly this location opened, but it's a welcome addition to the neighborhood. I…read morewasn't able to catch everyone's name, but literally every single person that I encountered here was so friendly. Dr. Jeremy Dunn is great - super engaging and conversational. He really made me feel both welcome and comfortable. It was so easy to sign up for an appointment online, and they were able to check my benefits and let me know whatever out of pocket costs I may have. I never felt as though they were trying to obnxiously upsell me on any products or services, which made my experience that much better. I can't recommend this place enough, and it's infinitely better than any other MyEyeDr locations I've visited in this area.

Had a wonderful experience working with Bianca, Manny, and Kevin (the manager) at this location…read more They each provided great input and suggestions while I debated on what frames to get. While my original frames didn't land up working out, Kevin was quick to assist me in exchanging it for a frame that was better suited for my face and high prescription. Every time my husband and I have come in, the staff has always been very welcoming and personable. Glad to have such a great staff so close by!

I needed to see a eye dr and everywhere I called was booked until October that was to long for me…read more... I made my appointment and the next day thet saw me... now that was amazing

Dr. Thu Tran is extremely helpful! DC store is busy and has a great turnover rate. I had the…read morepleasure of getting my eyes checked by her this time and it was a pleasure experience as compared to previous doctors! The front staff members are also very helpful and friendly. Parking can be challenging but expected given the location.

This retinal screening is a scam! Typically speaking, an employee will perform the basic eye exam,…read morebut when it comes down to performing the retinal screening the real optometrist will then administer this portion of the visit. This exam is NOT explained and/or expected when the time comes for checking out. This is the second time that we had to pay for this fee. My daughter walked out without knowing how she ended up with a bill. We paid 39 dollars but a word of caution that this part of visit is not covered. We didn't learn anything new from it.

Writing this review before even coming for my eye exam because customer service has been that bad…read more Made two appointments at this location several weeks ago for my husband and I. Four days before our appointments, I received a call from the office that my appointment needed to be rescheduled. When I called, Teyanna (not sure about the spelling), informed me that they booked multiple people in my appointment slot and asked if I could switch from an afternoon appointment to 8:40 in the morning. I said no as I had booked my husband and I two appointments around the same time so we could be there to pick out lenses together. She then rudely hung up on me. The next day I received an email from My Eye Dr that my appointment had been rescheduled to another time at a different location. Confused, I called back and believe was connected to Teyanna again. She told me that they did not reschedule me and I now had an appointment at both places. When I asked to speak with a manager, she just repeated herself. And when I asked again - clarifying that I just wanted to speak with someone who had more knowledge on it then her - she abruptly put me on hold. The manager was nice enough but the experience has been soiled by one person.

This has been my Ophthalmologist for the past five years. He found my chronic illness before five…read moreother doctors who sent me away. He also developed a treatment plan for me that nearly reversed my illness in 5 months. Dr. Burris is by far the best ophthalmologist in town. He is very knowledgeable of his practice. He been in the game for a long time.

I scheduled an appointment. Had to cancel because I have a cold called an hour before my…read moreappointment time, and was told because I was a no show that I could be rescheduled for 30 days. That is the dumbest thing that I've ever heard of. I'm not a no show I called to cancel and reschedule. If this is the policy it's a ridiculous one that needs to be reevaluated. I try to support small business but it's really hard when you have to deal with foolishness like this!!

Dr. Butrus has changed my life for the better. I started seeing him in 2017 after several surgeries…read morewith a different surgeon for Keratoconus. It's not a common condition and I was blessed to find Dr. Butrus who was the final piece in restoring my vision. He fitted me with RGP lenses and i got my life back. With my restored vision, I can drive, i can read, i can pursue my career goals. Also, he and his staff are very kind.

He's amazing. I searched for an ophthalmologist and no one could see me for months. I had a…read morechalazion that needed to be removed. I called and was able to be seen that same day. Dr Butrus scheduled me to have the extraction on Monday and it was quick and painless. He's a very nice man. The front desk staff are a hoot. They all are very friendly and I'm just glad I found him.

After stepping on my eyeglasses senior year in college, which was about... oh... three years ago, I…read moredecided it was time for a new pair. I chose Fissel & Reed solely on their location -- they are close to where I work and I could pop over there on my lunch hour. I figured glasses would be expensive anywhere, right? Thankfully, these visits were partially covered by my insurance (CareFirst). I got one of the younger optometrists on staff, and he was really nice and answered all of my questions. They have a pretty decent selection of frames, and I was able to find the ones I wanted after making the poor woman helping me take down just about every one. The turnaround on my glasses was fairly quick, but I'm sure other places do it quicker. I got mine in about four days. So far so good. I would go back here if I ever needed another check-up or anything else that falls under what optometrists do.

I am only in DC for roughly 4 months for an internship and I got new glasses from back home and had…read morethem shipped here. Now, I needed to get them fitted to my face because they are a tad bit too big, but that is very routine when people get glasses anyway. When I went in the person who was supposed to help me knew I was there but did not attend to me right away even though he seemed not to be busy. When he finally did attend to me, he kept on saying how big my glasses were for my face, that I should have got something smaller, etc. etc. Look, obviously I know how big my glasses are for my face, it is not for you to tell me the style does not fit, you don't know me. That being said, I am giving them 1 star for the main fact that I was not treated very nicely, y'all need to work on your manners.

I was in town and had an eye infection. I got an appointment right away and he was great! I got…read moredrops his office and it cured my infection. So easy and professional! I highly recommend Dr. Greer!

I was happy with my visit to Dr. Greer. He did a thorough examination of my eye and was reassuring…read moreand knowledgeable. He is also available during the weekends, which is very convenient.

After realizing I left only my glasses case out of state, I searched all stores in IAD to realize…read morethey only sell Rx frames and sunglasses (no eyeglass cases). I saw Warby Parker at the Amtrak station and thought asking the store associate for cases wouldn't hurt. To my surprise, the associate (who was stationed at the desk on Friday, June 27), saw me, related to the struggle of leaving something valuable behind and offered me an extra glasses case at no charge. Based on this excellent customer service, I'll highly consider returning to this store to buy frames if prescribed to buy again in the future. Thank you :)

I want to give a shout-out to Shana for her professional and courteous service this evening. I…read moremanaged to sit on my glasses and suffered a distorted vision all day at work. I dropped by the store after work. Shana expertly bent them back into shape in just a few mins and professionally cleaned them. She also took the opportunity to share a helpful informercial on Warby's advantages. I will definitely be returning there when I need a new pair of glasses.