We had our daughter's 6th birthday party at Hot Spot Studio over the weekend, and we were so…read moreimpressed by both the space and the staff. I honestly cannot believe I had never heard of this place before, especially living here in Fremont. The studio is adorable, clean, and very well set up for kids' activities and parties. They offer a lot of fun options, and for our party we chose pottery and slime, which was a huge hit. The full 3 hours went incredibly smoothly. We had a private room for the kids to do their activities, enjoy pizza, and have cake, and everything felt easy and well organized from start to finish. The staff was wonderful and made the whole experience feel seamless. We will definitely be back with our kids.

Came on a Sunday afternoon and there were plenty of tables open, we have been to several other…read morepottery places so we knew the deal in general but weren't sure if this place was any different. After waiting for a while an associate comes out and roughly explains what the process is and disappears again- fine by me but I know a fist timer would be pretty confused. The color selection is very poor. They have a row of colors just plain colors, much less than what I've seen other places. The pottery options are also pretty lackluster and pricey for what they are. The positive part of this rating goes to the lovely associate that helped us the first time. She was lovely and kind, but my overall frustration that led me to this overall rating was picking up my pottery today. Again was not very fully and I see a line of people at the front. Cool I get it. But the associate had not a single sense of urgency in her. She just slowwwwwwly walked to the back looked around slowwwwly came back. Once it was my turn she didn't even ask why I was here just stared at me so I told her I was picking up and she asks for a picture of the item..? Wtf? Not even a name phone number or email that they require when dropping off my items but a picture? I had to scroll and find them. Once I show her she's like..ok when were you here? Geez do you want my outfit details that day too? How ridiculous. They need a better sorting system I saw her looking around and several pieces. Then she sloooowwlly comes over to me and dumps my plates on a table nearby and some crumpled bags next to it and just says "ok you can look at them" and leaves to the back again. Frustrated I get my pieces and dip. I don't know if it's because I've been to muuuuch better where they also treat me better. But this place was such a let down. Also picky side note the music they put sucks.

I can tell and i can see that employees in this branch are good people and at the same time…read moreprofessional. Never a time that anyone here didnt wanna help me and all the time there at there best on everything. Big s/o to ms ginger and ms priscilla for doing a fantastic job by helping me tonight, appreciate you guys...

Michaels has been here for nearly 2 decades. 1st time here. Bad timing. Lots of people here. 1/2 of…read moredisplays are Xmas items. Long lines. Michaels has a vast inventory: art supplies, fabrics, yarns, knitting items, scrapbook materials, pearls, jewelry kits, balloons, party stuff. Long aisles, not cluttered. Lots of on sale items. Friendly, courteous staff when I see any. Lots of parking in lot. Biggest store in area. Need to come again after the holidays to look over the offerings slowly.

This review is for their balloon bar and delivery service (they use DoorDash). I had the pleasure…read moreof speaking with Monica when I called a couple days in advance to confirm an online balloon order for delivery. She was super helpful and friendly. The overall experience was great! There were some reviews complaining that the balloons would deflate after just a few hours and I was a bit concerned, but the balloons held up pretty well and actually held up for a whole week. To be honest, we didn't need it to hold up that long, as long as it was inflated for the duration of the party, that's all that matters! In terms of the value, for what it's worth, with ordering ahead and being delivered straight to you, I thought it was a great deal! I received some quotes from balloon vendors for the exact same bundle and it was 4xs the price, so Michael's balloon bar worked out just fine for us. Just a couple things to keep in mind: we ordered 4 separate bundles and all 4 were completely tangled together when we received it. Luckily, our amazing friend was able to help quickly untangle them. Not sure how this could have been prevented, but just a heads up in case you need ample time to untangle before your event! Also, when ordering ahead, you have to pick a delivery time window instead of an exact time- this means the balloons can come earlier than expected or at the tail end of the time window. You can try to call and coordinate with the store, which is what I did, but still received it earlier than requested, which was OK. Earlier is better than late in my opinion. Hope this helps! If you need basic helium balloons for an event- I'd totally recommend giving their balloon bar a try. I'd personally place an order again in the future.

BIG BIG S/O TO MONICA AND ZAIDER for helping me and my family today... ms monica running around…read morehelping all customers, taking care of ups delivery and at the same being so damn nice and sweet to all and zaider held it down in the cashier with everyone, these two people makes a lot of difference thats why customers loves coming back to fremont hub. Come check them out and and say hi to them.

I came in looking for black lining fabric and left with black linen! I wanted to finish my skirt…read morethat day to wear out and I'm glad I found a light enough fabric that worked well as lining :) Great service, nice people! I was also delighted to find japanese fabrics, didn't buy any that day, but will probably returning for some! While I was there, there was a knitting(?) class going on. It seemed interesting and fun, I might need to join a class sometime!

Such a wonderful studio!…read more Came across the studio after having breakfast in the area because I've started needle felting. Found parking conveniently right in front in the street since it was a quiet day out. I was looking for wool roving which she didn't have, however, she was so kind to explain the difference between the types of material and she showed me the correct type of yarn she did have that I'd be able to pull apart with my carding brushes! She had a lot of equipment to use for yarn crafts and it was great to see the variety of product inside. Apparently she holds craft nights and such too which I'm planning on looking into. Prices here were sooo much better than all the places I've found online which is also have to pay extra for shipping. She also even rolled the yarn into a ball for me before we left. Hopefully they'll have wool roving here soon, but I'm thankful for the yarn we were able to purchase for my current projects :) The best part -- her dog Jasper kept us company throughout our whole experience there and he is the absolute cutest cuddle bug! Can't wait to come back.

Custom cover fit perfect. Thanks Steve for recommending 1/8 thick plastic. Very sturdy and shows…read morewell. Also the 1/2 round light diffuser fit perfect.

They can cut plastic into all kinds of shapes. They three pieces of plastics in only a few…read moreminutes. They were great !!

Wow! What a huge change from 6 days ago! When I first came…read morein greeted right away. With a huge smile! The cashier in the back A1 service. We chatted about this year. We talked as she waited on other customers. She was very polite, kind and just a whole vibe. The item I purchased. I said it's a gift for my daughter. She said would u like me to wrap it in tissue paper. I said wow thank u but no thank you. She said well im here to please! It was amazing! Then I saw puzzles 40%off. I said my cousin and myself loves puzzles. I saw a cat one for her. I said oh this is a must have! She loves cats! The cashier in front greeted me b4 I could reach the register. He also said if there is anything I can help u with. Please let me know. He said and when you're ready to check out I'm available. An employee walked in. He made a small finger gesture to his boss. Maybe she wasn't suppose to work. I don't know! However, unlike the cashier on New Years he didn't talk until he was finished with me. And he was super young! I would expect him to talk like the elderly did! Not the other way around! I really enjoyed shopping today! January 7,2025. I will return especially if this crew is working. Thank you all! A 10/10!

Waited about 20 minutes in line while the only open register was a trainee stuck processing a…read moreSINGLE return. Manager and trainee ignoring the cluster of customers building up. No apology. No explanation. No effort to move things along. Just one long line of people standing there like idiots while nothing happened. This is basic retail management and somehow it's still a disaster here. It's AD 2026 and this store still runs a system like it's 1985. After 20 minutes of watching absolutely nothing happen, I literally threw the items I was holding onto the counter where the cashier was and stormed out. Only then did the manager suddenly decide to react and come after me. Completely unacceptable customer service and total disregard for anyone waiting in line. By the way, their fabric section sucks. Not enough thread. I miss JoAnn's.

I'm so thrilled with the end result. Jenny truly is a pleasure to work with!…read more Drop-off of my item was painless and Jenny included me in the decision making every step of the way. We worked on choosing the matching color together, and she ensured I would be happy with the design before getting started. Anytime I want something personalized, I will go to her!

Jenny is hands down the most customer relatable person ever AND she is so knowledgeable when it…read morecomes to embroidery!!!! I loved working with her to get these aprons embroidered for my friend's store opening at Stoneridge mall!!! The aprons came out perfect and she worked so well with the deadline and had to order special thread for the embroidery! We ordered a metallic gold linen thread and we can't be any more pleased how they all turned out! She also took the time to refold them and put them all back in the original packaging!! Her prices was so reasonable and she is just the sweetest person you'll ever meet to have your needs met! A++++ for the smiles I always get when meeting her A++++ for the constant open communication A++++ for the great work!!! I also had some robes embroidered for my friends wedding gift and they are looking amazing!!! (I uploaded the sample pic of the pre-embroidery trials she does before doing it on the real thing) super great!

First of all, I want to say this rating is from purely a walk-in experience and not a birthday…read moreparty. I decided to take my son here as we love crafting together. The pros: The space was bright, colorful, organized and clean. The staff were friendly and informative and didn't mind giving us extra paint when we wanted additional colors. Love that you can just walk right in without reservations. The cons: Wow is this place expensive for what you get. Most of their items that you can paint can easily be found in the dollar section at Target or for less the $5 at Michael's. The cheapest item to paint was $15 and those were very small pieces which can easily be painted in less than 10 minutes. My son chose a wooden snake and I chose a window clings wind chime. Each were $22. I would expect more expensive prices for items like this if maybe you get some special tools or paints to use. You simply get a paper plate with acrylic colors of your choice and paint brushes. I do not feel this is worth the price when I can easily replicate this experience in my own home for less than $10. Overall, the idea is great but they need to make this experience more unique in order for it to be worth the price. For example, there is another craft place in Pleasanton that you can create ceramics that have to go into a kiln for around the same price. That is not something I can replicate in my own home and is therefore worth the price.

Very friendly and personable staff. The my Son enjoyed painting the light house ceramic. No…read morepressure. No rush. A really calm and tranquil place to just let go and be creatif.

I had such a great time here that I did paint one more thing when I came to pick up my first lot…read more Perfect place to come on your own or with a bunch of friends. They have a lot of options available in pottery as well as colors. Don't miss going through a tutorial file in the back to see different techniques that you can apply to your pottery. Staff is very friendly and helpful.

The owner should be ashamed of themselves! Went to take my granddaughter and they wanted $10 per…read moreperson regardless if you paint or not! I understand space is limited, but come on how is a two year-old gonna be able to pay by yourself?

There's a new cards game in Fremont! Basically they sell cards and other related products and they…read morerecently opened a year ago. Not many people came here when I visited but probably because it's during a Monday rush hour I guess. There's not much that they seem to sell here but to be fair, they just opened last year. They might expand in a few years if their business is going well. If you're shopping for video games, then this isn't really a right shop since most of the products are cards and other card related products. I don't play card games, but this is really good if people are into this hobby. They also have tabletop gaming where there are several tables and seats probably where visitors can play cards? Not really familiar with how it works but I've been going to other stores like this and there would be groups of people playing cards together in those tables. Yet, not many people when I visited since it's Monday today.

Honestly went in here a few times. I've hardly been greeted and every time I come in it seems like…read morethe people working are busy chatting each other up. I say this in particular because they all sit behind the counter and even if you're standing there waiting for a card you ordered or anything they're just busy chatting. It literally took me 5+ minutes to see and purchase a single in the case. It's very "clicky" and doesn't really cater much to new customers. If you ever ask about pricing they just say go look at the computer. Honestly it's just really poor customer service. Giving this place a 3 because they do have a variety of things in their selection but they should definitely work on the service side of things.