Very convenient experience here and excellent service. I was in and out. My back has been killing me these days. I've been using an IKEA chair and I think that was the reason. I guess it's important to create an ergonomic setting when working from home. I should have come here sooner. I'm glad I chose ERG solutions after seeing positive reviews. I stopped into the showroom to try out chairs. I did not know what I wanted, so Alex was awesome and helped out. I got to demo all the functions of all the chairs and went with the Mirra2 chair. I was very happy with this because of the lumbar support. Alex helped me load the chair to my car too. The showroom has chairs and stand up desks. I was satisfied with the chair and I'll be using ERG to order a stand up desk as well, especially since there's free delivery if within 10miles. read more

A friend mentioned a listing he found on Craigslist that led us to ERG Solutions. I called Alexis and inquired about some budget Herman Miller chairs they had for sale; he very kindly set aside one of them for me so I could see it later that weekend. Having arranged a time with Alexis, I got in and met up with Dan, who was keeping eye on the shop. Dan showed me the chair I asked to have set aside--a very modest budget chair--and he demonstrated the feature set to that chair. Naturally, there were other, much nicer looking chairs also in the same room, so I asked to try some of the other ones that were available. Not blinking in the face of an immediate upsell, Dan let me try the other chairs I was interested in and very helpfully showed me the additional features on the chairs I was investigating. I went in expecting to walk away with a minor upgrade to my dinky Target office chair and ended up walking out with two fully loaded Aerons (because my wife walked in and saw me sitting in one, tried it out, and demanded one for herself). Dan then, again very helpfully, offered to load them into our hatchback, and our combined Tetris skills managed to help us get the chairs into our car. Sadly, Dan was not available to very helpfully unload the chairs on our return to East Bay, but he DID offer to arrange for delivery if we had issues loading the chairs in the first place, so that's nice. All that and apparently my friend gets a referral fee for the two chairs we bought, so I absolutely cannot give anything less than five stars for both service and price. read more

Great service and selection. Staff very knowledgeable and friendly. Easy parking . Best office chairs

So grateful I found out about ERG Solutions! After spending many years buying one mediocre office chair after another, I decided that it was finally time to invest in something that would last and protect my neck, back and shoulders. I had my eye on the Herman Miller Mirra 2 or Aerons but sadly, the prices for these chairs on the Design Within Reach website cost anywhere from one to two thousand dollars. As a grad student living in the Bay Area, these prices are very...well...out of reach. After browsing many online retailers, Facebook marketplace and Craigslist, I stumbled across ERG Solutions and purchased one of their Herman Miller Mirra 2 chairs for less than half of what it would have cost retail! I ordered the chair on a Saturday and the chair was delivered the following Wednesday. The person who delivered it even called me ahead of time to let me know when they would be arriving and offered to help me move the chair into my apartment, a very kind gesture! The chair itself arrived clean and in excellent condition! No issues! Unfortunately, after sitting in the chair for one week, I found that the chair was simply too large for my body and needed to be returned. As another reviewer mentioned, Alex didn't try to upsell me. He listened patiently to my concerns, suggested other options and offered me a full refund for the cost of the chair. He even offered to have one of his workers drive our to where I live (Oakland) and collect the chair for $40 - saving me valuable time and money of having to Uber the chair back to their warehouse (I'm a NYC transplant so I don't yet own a car). If you are looking for a high-end ergonomic office chair but can't afford the astronomical cost of paying retail, reach out to ERG Solutions! read more

I highly recommend ERG Solutions run by Alexis and Miguel. I've purchased over 7 items from them over the past year on 3 separate occasions, referred multiple friends, and plan to continue buying Herman Miller chairs and standing desks in the future. Alexis and Miguel are very entrepreneurial in the sense that they know how to create maximum service for their customers. For instance, during the pandemic I had ordered multiple items and could not pick them up - otherwise I would have to make 3 trips. They coordinated delivery. Alexis was extremely communicative. They even came in and helped install the standing desks and taught me how to use the Herman Miller chairs properly. That's something Herman Miller doesn't even do. I know there's a lot of other options on the market, but their prices come in lower, their quality is better, and service is great. One chair had a very minor issue and I dropped it off and they are helping me take care of it under warranty, and will even drop it off for me since I am not too far away. read more

I purchased a Herman Miller remastered aeron, and I had a great experience for the following reasons: 1) Competitive price for a "like new" chair. 2) Sam, who assisted me with the purchase on-site, was very helpful; he went out of his way to find a "newer" version of the same chair in their storage and helped with moving it to my car (a sedan). 3) 1-year warranty and 30-day return policy, which are generally not available when purchasing from individual sellers. If you are looking for an ergonomic chair but cannot afford the listed price in the Bay Area, this would be a great place to start. read more

Alex was extremely helpful in my purchase for a new Aeron chair. He made sure I was getting a chair that I felt most comfortable with, and thoroughly explained all the different features and benefits of each type of chair I tested in-person. Didn't feel at any point he was trying to upsell when we discussed about the different options. He was even kind enough to help me with getting my chair in my car! I can't recommend ERG Solution enough. Has reasonable pricing on quality office furniture and the amazing customer service from Alex makes my whole experience 10/10. read more

Are you kidding me??!!! Seriously, this office furniture store is "off the charts"!!! If I could give them an "11" out of "10", I'd be all over it!!! I was looking for some high quality office furniture including an electronically adjustable desk as well as a second-to-none quality chair of the likes of a Herman Miller (which is exactly what I got, by the way) and from the very first contact with the owner, Alexis, who by the way is nothing short of a "class act", to the moment I first stepped into this gem of a store, where I was greeted by Alexis and his associates (by the way, "double kudos" to Miguel and the other family members who are all 100% committed to you as a customer), I was "wowed" in every respect!!! I'm not one to regularly give reviews to any business. However, with the way Alexis as the captain of the ship and his associates run their business, know their products, take their time to have one try out different options with whatever office furniture you're looking for, and, who, once you find the office furniture items that you're looking for, (which undoubtedly you should) you are then absolutely "wowed" when you're given truly excellent pricing of which I don't honesty think you'll find anywhere else because I did some searching myself before coming across ERG Solutions. By the way, they also deliver!!! :0) Yep!!! That was the icing on the proverbial cake for me :0) So, if you want to save yourself the time that I spent in finding "like new" top-quality office furniture, I think I can say with absolute confidence, save yourself that time and make a "beeline" over to ERG Solutions, yes, head straight over and prepare to be impressed!! By the way, because it's worth mentioning, ERG Solution has "like new" quality office furniture for all budgets, from the student to the professional :0) So, my question is, "what are you waiting for"? :0) Give Alexis a call right now before you do anything else today, (as we can all get busy with too many other things, super fast, so the best time is the present time, before you move on with other things :0) As a footnote, I have no affiliation with this business nor am I a family member. I am, however, really impressed with ERG Solutions as I work hard for my money and I'm sure you do as well. The wonderful aspect with ERG Solutions is that you will get the stellar pricing, but, without sacrificing the full-service and beyond that you will receive!!! read more

all throughout the process of purchasing, the staff were SO NICE and friendly! they were SUPER insightful on the difference between the graphite and mineral color (at first i wanted the mineral color but changed my mind after they told me how the mineral color may stain more easily). when i got back, i noticed a slight imperfection on the frame of the chair. i went back the next day and no questions asked, he let me choose a different chair YAYYYAYAYYAY!!!! read more

I went to ERG Solutions after looking at a few places and found that I had no hesitation in buying from here. I bought 2 Herman Millers Aeron Remastered and a Standing Desk. Everything was as advertised and their customer service was amazing! I give my thanks to Alex and Miguel for being such great people, they called to check in on delivery times that worked for me. From all the places that I have been to, they instantly made me appreciate their willingness to discuss about pricing, how the chairs or desk works, and the options to choose from. I have already mentioned this place to many friends who are looking for standing desks or chairs, as they would be pleased to have a pleasant experience shopping for equipment for WFH situations. read more

Alex and Miguel were super helpful in helping me choose my first fancy office chair. You make an appointment (which is pretty easy to get, I booked mine on the day of) which I really like - they get to focus on helping you a lot more, and it's more Covid safe. They don't try to upsell you on anything - they're very intent on finding the perfect chair for YOU. They're incredibly patient, helpful, and had answers to all my questions. Honestly can't recommend them enough. You get an amazing, high quality chair at a fraction of the price! My butt and back have never been happier. read more

Alex was extremely helpful and thorough in explaining the features and functions of the chair. The great customer service is what sets ERG apart from others. read more

Awesome set of guys at the helm of this business. They were incredibly professional, helpful, and patient. My partner took an hour deciding between two chairs and Alex was there to guide her through the process. Here's a few takeaways from my experience: - There is a lot more nuance to office chairs than I thought. They cleared that up down thoroughly - Office chairs are expensive and they helped us get it right - They care enough about covid to not cramp us into a room. Appointment only. - They care about the quality of their product - cleaning and caring - They are just cool people that run a solid business. I'm rooting for their success read more

I was searching craigslist for high-quality ergonomic task chairs such as those made by Herman Miller and Steelcase and came across a listing from ERG Solutions for classic Herman Miller Aerons at a lower price than any other listing in the south bay area. When I found that the listing was from a business that offers a warranty on their used chairs, and not a private seller with no way to provide post-purchase support, I was elated. After making my way to their website and finding that you can schedule appointments to visit their showroom, I got myself set up with an appointment that same day and made the drive up to Santa Clara from Salinas to check out their chairs. Alexis took the time to go over the features and adjustments of all of the chairs I was interested in (Aeron Classic/Remastered, Embody, Gesture, etc.) and even brought over a lower-priced Steelcase chair configured as a stool when it became clear that I needed a taller cylinder than the Aeron Classic provided, but was unsure I wanted to step up to the cost of an Aeron Remastered, which fit me much better. I really appreciated his efforts to find something that worked for me, without any pressure of an upsell to the Aeron Remastered. I ultimately settled on the Aeron Remastered and could not be happier with my purchase. ERG Solutions offers a 30-day return window and will warranty the chair for two years, which provides great peace of mind for a purchase of this caliber, without the need to spend the $$$$ Herman Miller asks for this chair new which of course would come with their stellar 12-year warranty. However, the chair was in like-new condition and I feel confident that it will easily outlive the 2-year warranty provided by ERG. I am very happy to have somebody to call should something fail on it in the first years of ownership. My girlfriend came with me as company and ended up sitting in a few chairs herself. She found the Aeron Classic to be a perfect fit for her. She also had a need for an ergonomic upgrade, so we came home with one of those as well. After an easy same-as-cash payment using Venmo (No tax for cash purchases, credit cards require paying tax), Alexis and Miguel did an excellent job of loading both chairs into our Honda HR-V. I would highly recommend that anybody interested in feeling the difference that a high-end task chair can make to a comfortable computer work experience visit ERG Solutions to at least sit in their offerings. I'm sure you will feel compelled to purchase. You just can't beat their consideration for your needs, and their pricing and warranty support are unmatched in the second-hand market for these chairs! read more

Good price and return policy. They showed me how the chair works and let me try it out before buying. Very transparent.

If there were 6 or more stars to rate, I would rate ERG 6 or more stars !! Alex, the owner, is the very best. He is sincere, knowledgeable, honest, patient, professional and would go all out to help you with your needs for choosing the right Herman Miller Aeron chair. ERG also has 30 days return for full refund or exchange. Look no further if you want lightly used, like new, great condition Herman Miller Aeron chair for almost half of retail price !! Thank you Alex. read more

I've been looking to upgrade my office chair to an aeron chair, but I couldn't find a reasonable one on any pre-owned site after weeks of looking. Finally, I came across ERG. They had a perfectly maintained Aeron chair at an very competitive price, and it had a 5 year warranty as a bonus. I'm always nervous buying online from a company I've never visited in person, but the transaction was smooth, and I received a beautiful chair in perfect conditiont. I'm impressed. Well done, folks! read more

Been buying electronic standing desks and Herman Miller Aeron from this business for years now. Quality products with warranty included. Price is way below market price. Friends whom I referred here are also very satisfied. Thanks for the deals! read more

One of the best purchasing experiences I've ever had. Great price + high quality! Can't wait to come back. Considering furnishing my entire office through this place. read more

I bought a standing desk and a steel case chair from here and I'm really enjoying both. Great customer service and quality. You also can't beat the price. read more

I was in need of an office chair and found this business through Craigslist. I was looking for a good ergonomic chair but at a lower price than what you can get from the manufacturer. This was a great experience. Alex was prompt in communication before I arrived, walked me through the features of each chair and allowed me to try them out, and was kind in getting the chair ready for me to take home. Would definitely come back if I'm in need of a chair in the future! read more

Miguel and Alexis are great. Would purchase from them again. Got the aeron at first, but changed it to mirra 2. Good options available.

Just got two Herman Miller Aeron here. Dan is very friendly. He walked through the function of each model carefully and helped us to chose the comfortable chairs for our WFH purpose. Nice product and nice price. Recommend!! read more

The guys here are legit. Alex helped my buddy and I find and fit chairs that we were interested in to use while working from home. I came in with more of a general interest, and Alex gave me a quick and thorough survey of all of the chairs, their features and interest points. Super patient and very respectful. Highly recommend read more

Bought an Aeron Remastered in like new condition at a very fair price. Very fast and competent, and with free returns and warranty. I liked being able to book an appointment slot on the website on the same day. I am also thankful for the friendly offer to carry the chair to my car. Recommended place to get a high quality office chair! read more

Alexis was very professional and friendly. I purchased 2 Herman Miller chairs, and needed one delivered. They were willing to accomodate me and delivered the chair the same day. I would definitely recommend them if you are looking for nice office chairs and desks at a good value. read more

Best office chair service in the Bay Area would recommend to anyone who's looking for a High end great quality office chair

I bought a desk and chair from ERG. And super happy with the experience. Very reasonable price, knowledgeable stuffs with tons of useful suggestions. I am very satisfied with my upgraded workstation at home. Check it out if you need any ergo equipments. read more

ERG solutions for the win! This review is based off a chair I purchased and some other purchases I have made on behalf of my employer in the last year. I needed a new office chair since I was going to be working from home. I was referred by a friend and was given 5 star service. Alexis was very knowledgeable and wanted to explain everything about the chair since this was first time I was going to buy an office chair for my home office. Since I loved his service, his company came to my mind when I had to buy some chairs for a new facility I'm opening up. Miguel and him emailed me different chairs and after a few emails back and forth I bought them and they delivered them to us. While dropping them off, I showed them the facility and they mentioned all the services they offer. I mentioned I needed movers to move chairs and standing desk from one building and needed to move chairs and desk to our floor plan. They were professional and very careful with what they were moving. I also hired them to do a HUGE wall frame for a moss wall that I'm doing for our facility along with other handyman, and carpenter jobs and they have been on top of it and letting me know the cost and the timelines. Overall I am one happy customer and glad that they are a one stop shop since I don't have to go and look for services since they offer more than just office chairs. read more