I am a used car dealer in Ventura county for past 16 years and been working with Lobel financial…read morefor all these years in GLENDALE branch . All the staff in this branch are a group of people who know what they are doing and from branch manager ZINNEN  to every one in the office and Priscilla Arango also one of the sharp and smart and kind  person in this branch, every one will do anything to get the job done and dealer get paid in time .   I want to thanks every one in this office  Hazel Ramon  Marco, Alex ,ANGELA  who are there for me when i need them to help to get the job done and get paid on time . Auto master group dealership and all staff will thanks you guys for all your help  perfection and professional job you do in this office . AUTOMASTER GROUP  IN VENTURA .

This is the absolute worst company to deal with. Besides the fact no one speaks proper English or…read moreunderstands proper English. They do NOT have any customer service or account agents that you can deal with. They sent me a letter to verify my car insurance. I followed all the instructions, and they denied my documentation but did not call me or tell me why. I have called many many times and had to go back and forth and do the same things. The only time they returned my call was when I did not make my car payment which is wild. I have tried over and over and over. This is the absolute worst company I have ever worked with!!! The website is a dinosaur that only accepts payments, doesnt allow document uploads, no agent is assigned that you can reach. When you have to verify anything you arent allowed to talk to that department. The worst year plus EVER. FINANCE WITH ANYONE ELSE!

Juliana was super helpful made the process of getting a new a count super easy, In addition getting…read moreher help with app set up and direct deposit made it easier for me in the future

We had an outstanding experience at OC Credit Union thanks to Nohemi Moya and her manager. She was…read moreincredibly friendly, professional, and genuinely committed to helping us, and made the entire process easy and stress-free. Her manager was equally supportive, making it clear that excellent customer service is a priority at this branch.

I bought a 2011 Toyota Prius recently and had a very positive experience. They worked with me on…read moreprice and interest rate and allowed me to take the car off the lot for inspection without any hassles, deposits etc. Neshat made the whole process was quick and easy.

I was looking for a convertible, and saw a nice Audi A3 for sale at Zee's motors. Neshat took care…read moreof me, I got to test drive it. They accepted my 2014 suburu outback for the trade in! I drove home that afternoon in my new baby!! Now, when I go to my car port, I have big smile on my face! Thank you, Neshat and team!!

My mom and I recently purchased a car and had an excellent experience thanks to Mark. From the…read moremoment I walked in, he was friendly, professional, and incredibly helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. What we appreciated most was that Mark was honest, patient, and never made me feel pressured. Buying a car can be stressful, but he made it easy and enjoyable. His knowledge, great customer service, and dedication to helping customers truly set him apart. Thank you, Mark & David for making this such a smooth and positive car-buying experience. I highly recommend working with them if you're looking for a vehicle!

I understand that I purchased a used vehicle, and I knew it wouldn't be perfect. However, I've had…read morethis Acura for less than two months, and I've already experienced multiple issues. That's extremely disappointing, especially after spending my hard-earned money. When I called to discuss my concerns, I felt rushed off the phone and was told someone would call me back. That never happened. The service department was not helpful at all--I felt like the only concern was getting my money and sending me on my way rather than addressing the problems with my vehicle. If you're considering buying a car here, please do yourself a favor: start the car yourself, test drive it thoroughly, inspect everything, and don't feel pressured to make a purchase. The sales team seems focused on making the sale, but once you've signed the paperwork, getting help becomes much harder. Now I'm stuck with a car that's giving me problems after less than two months, and I still don't have a resolution. I expected much better customer service and support after the sale.

RUN RUN RUN! I would give this a negative rating if I could. I've never had a worse experience…read moreshopping for cars. Any normal dealer or mechanic will tell you to really drive a car, to test the brakes and to feel it accelerate and LISTEN to acceleration and turns, but this salesperson (can you really call someone a salesperson if they are terrible at sale?) insisted on keeping the AC on and was incredibly, shockingly rude. I would never buy a car from Rigo/Rico, let alone a toothpick. What a waste of time. Go elsewhere, I implore you. Oh, and the car accelerated like shit.

They are scammers and sold me a lemon that needed an entire clutch a month after buying vehicle…read more They also use a scammer insurance company broker that stole my money months later after converting to full coverage. I notified the person who sold me this car today to informed him of what his insurance person he recommended did and he summarily dismissed my concerns which let's me know that he is apart of the scam being committed against their customers.

It's not my credit union, and there's a location closer to where my parents live--I have no idea…read morewhether SchoolsFirst Federal Credit Union has any Bay Area locations--but it's fun to come here when I'm nearby to luxuriate in the fact that I can use its ATMs for free and get my cash money in fives, twenties, and hundreds. No singles, no tens, no fifties; just fives, twenties, and hundreds. The other location I've seen is also in a mall. This one is in the middle of a mall parking lot, but it doesn't share its building with any other business. It also has four outdoor ATMs, more than I've seen in a very long time. (There might be some inside as well, but I haven't been inside.) Fee-free money in denominations other than twenties is great. I wish more Bay Area credit-union ATMs did this.

Always a long line in my first review still true…read more Also Not using any ATMS at this location as they tend to eat and shred your card Resulting in having to redo all auto payments all subscriptions and bills linked to old card Basically this bank went from great to ghetto Employees are polite but honestly not a safe bank to use Looking for a new location after giving this location numerous try's Banking with schools first felt like an honor at first Extremely disappointing In 4 years of using this bank I have only had one great day at this location

**PLEASE NOTE, THEY ARE PERMANTLEY CLOSED & NO LONGER IN BUISNESS**…read moreIt pisses me off they tucked tail & ran,but I'm grateful they are shutdown & can't hurt any more people! These scam artists pray on the vulnerable & those looking for a simple car! Not even 8 months ago I went in for a Honda accord that was for 7 grand & was about to put 2 grand down when they changed their mind & did the old bait & switch raising the price to $13 grand, but oh we have a brand new car that you like, more reliable, great on gas & it's a Toyota! I didn't know what a Mirai was, neither did they, but I was approved on the spot, but had to wait for a second approval on the phone! Next day I found out it isn't a hybrid as I thought & as they claimed, it's a fking hydrogen car that aint shit, IT'S JUNK! By law I had 3 days to return the vehicle & I tried to do that, but the owner of the place was violent over the phone, talking shit & threatening to sue me & I still have the recording! I was nice & courteous & wanted him to take the car back, he kept refusing, then stopped answering my calls! The owner also claimed I got the second approval, he got his money, yet I was told over the phone by the finance lady that somebody will notify me in 3 days to a week, so how the fk the next day he got his money?! Well somehow, he did, & I'm stuck with this brick! Scam artists! Not even a year yet, been 8 months now, money I don't have, I had to change 3 tires that we're old & dry rotted, but they claimed it was new! I still have to change the passenger side! That's about $1300 on 3 tires already! I wonder what name they'll come up with to scam more people! Car Gurus claimed them to be the number one used auto dealership in Orange County, I fell for that shit!

Beto was So Amazing and Helpful! You name it . He was there to help in so many ways…read more Such a good experience purchasing a car here . Definitely recommended!

I want to give a huge thank you to Erika Acosta at Orange County's Credit Union in Anaheim for…read moregoing above and beyond to help me with my first auto loan. As a young, first-time car buyer, I really appreciated her honesty and guidance throughout the process. I originally brought her a car that I thought was the right choice, but Erika encouraged me to keep looking and find something better. At the time, I didn't realize how good of a recommendation that was, but looking back, it honestly helped me out in the long run. Erika was patient, knowledgeable, and genuinely looked out for my best interest rather than just trying to finalize the loan. She helped make the entire process much easier and gave me advice that I truly appreciated. I'm very grateful for her help and would definitely recommend Erika to anyone looking for someone they can trust with their auto loan! I also want to give a big shoutout to Juan Hernández at Orange County's Credit Union in Anaheim. Juan recently helped me lower my APR from 8.9% to 5.4%, which made a huge difference for me financially. He took the time to help me understand my options and made the process go smoothly. I really appreciate him going out of his way to help me get a much better rate instead of just leaving me with the original loan terms. Juan provided excellent customer service and was professional, helpful, and easy to work with. I'm very grateful for his help and would definitely recommend him to anyone looking for someone who actually cares about helping their customers!

On a Thursday afternoon and they only have one teller to deal with customers and the line is…read moregetting longer. The teller appears to be new and was dealing with a customer who seemed be opening an account which is fine however, that transaction is supposed to be with one of the bankers in the rooms and not at the counter for deposits/withdrawals. Put more tellers to work the counters.

Update 2/22/26 These…read moreworthless establishment still has not fixed the lien situation with my bank!!! So fkn annoying... STAY AWAY FROM THIS AWFUL LOCATION... unless you want to be stressed out about your registration and title being sent to the wrong finance company and them not fixing the issue... fkn ridiculous... never have I delt with such an inept dealership

Great car at a competitive price. Bought a new (to us)…read morefamily van today with comprehensive coverage without that pushy car salesman aspect. Honest people that care about your needs any take care of you (and restless kids) start to finish!

I worked with these folks about 10 years ago and again now. Both times they were fantastic to work…read morewith! Tom made the process easy and hassle free! I would recommend them to anyone that needs working capital quick and without the stress.

Great customer service! I would be happy to use them again. Pacific capital came in hand at the…read moreright time