I just wanted to give a huge shout out to Comfort Control Heating and Air. I have been using them…read morefor a while now and felt I needed to point out a few above and beyond services I have experienced. First, the technicians are always so nice, very knowledgeable and never make me feel like they are trying to sell me a service or equipment I don't really need. I have been a Realtor for almost 15 years and have dealt with many vendors in the HVAC industry. Some have been good, some have been not so good. With Comfort Control, I have had techs here late at night, on weekends (Sunday too) and have never had to wait long for service. I always feel like they are honest and do what needs to be done at a fair price. That is very important to me. Second, I have referred them to a few of my clients and I have never had any of them express anything except complete satisfaction. Definitely not the norm but a satisfying reaction for me since I sent them:-) I had a client who had her air stop working in one of the hottest days of the year. She was watching her 10 week old grandson and was panicked. She texted me and I gave her their number. Later that day she called me to thank me for the referral and they got someone out there pretty quickly who was able to fix the problem at a reasonable cost (on a weekend) She continues to use them when needed and for maintenance. Time and time again I get thank you messages from people and clients who I have sent to them. They meet with several companies and end up truly feel most comfortable with them. So with that kind of track record and my personal positive experiences, I felt the need to share. So many people are willing to take the time to write bad reviews about companies. I wanted to take the time to share my positive experiences and say thank you to Comfort Control for stellar service!

I had a new AC system installed and they were very efficient. The installation was faster than I…read moreexpected and I got a hands on how to use the phone AP for the thermostat. Eric cleaned up afterwards and they were done in 4 hours

I have used Cool Masters for many repairs and projects. They installed my new HVAC system, flushed…read moremy water heater, and installed new drain plugs in my bathroom tub and vanity. I have always been very happy with their professionalism, and most importantly, their pricing. I've always felt I got excellent work for a fair price. I've never had to have anyone else come out to fix anything they did either! I highly recommend Cool Masters.

The two guys who came out where nice and respectful. However, they gave me an 8a-12p window. They…read morecalled to say they would be "a little after 12" and arrived at 1, leaving me waiting for 5 hours. I used them a month before that and he was similarly 2 hours past the time window they gave. But the biggest problem is that they are ridiculously expensive, and I mean ridiculous. They charged me $595 to replace the drain tube on my dishwasher. They said the high price was because of "labor," but we are talking about a hose going out from the machine and into the drain. Wrap your mind around that. I could have bought a whole new dishwasher at that price. Use them if money (or your time) is no object to you. I won't use them ever again.

As good as any similar company. They are efficient and knowledgeable. If you have a warranty,…read moreplease refer to it as issues occur. Labor has a shorter shelf life.

if I could leave a I would, however I bought mobile home about eight months after Clarks…read moreinstalled the unit I have had nothing with a problem with it since I moved in firstly they installed it too close to the wall. I can't even get a filter in there. Secondly, a major part of it is installed upside down. It is the wrong size unit for the house and the humidity reads between 91 and 99 in this house. And if that wasn't worse, I come home every day to an 82° house because it doesn't even heat temperature. I have a daughter with multiple sclerosis who is very sick in the heat and she has been sick all summer. The owner of Clarks knows this and knows my family he now has come forth since he installed this very conveniently he decided he does not work on mobile homes and will not stand behind the unit they he installed. It's quite possible if it was and everything was the way it should be with the size of the unit. I wouldn't have this problem, but he refuses to come out and fix it or do anything to it because he no longer works on mobile it's pretty crappy. I have gotten an estimate that it will cost me about $7000 to fix it but I don't have so I will be taking all this further. Do not use Clarks and actually I see by their ratings. They don't even have a four star. They shouldn't even be in business.

Kovack Mechanical Inc, was recommended to us for our AC issues. At first it seemed ok but after…read moresigning and financing it became a nightmare. My AC went out on July 2nd, they came out July 3rd and told us they would be there to install on July 9th. I received a text and email confirmation. At 2pm on the 9th I called to find out when they were coming to install and the owner said that they were coming Thursday and had no idea why I received a confirmation beyond him telling me as well he was coming that day. When they arrived they displayed no customer service in assuring that I knew they were on my property or their game plan how they were going to get the unit place. The owner went to remove the unit from his trailer and did not properly unchain the unit causing it to fall off the skid steer and dent it. They also did not remove the tracks on the bottom so it would have a properly displacement of weight on the new pad. After speaking to the owner earlier that week I found him to be condescending and rude. He talks over me the entire time I tried to talk and ask questions so I can be prepared for his arrival. During installation my husband and I decided it to be best if he looked at it when he got home from work and dealt with him rather than me. When he came home we found not only the unit dented, but trash everywhere, sloppy installation, the unit not leveled, gaps under the damaged pad, and no p-trap installed on the drain but yet placed so that the runoff would erode the unit over time. They sent the owners son out to fix it twice. We told him to have his dad call so that we can discuss the damage. I refused to approve payment until that discussion. When he finally called, again condescending and talked over me. He said the unit was not damaged that it worked. I said you know what why don't you call my husband and you all discuss this, I don't appreciate not getting a chance to say what I have to say. To which he said he's going to put a lien on my house. I am fully prepared to release the funds but not for a dented unit. If you purchased a brand new truck and the dealer dented it, would you still take it because it still works? Horrible company, disrespectful towards women, not at all good communicators and display very poor workmanship.

I am pretty sure they were doing something shady with the previous owner. My mother just purchased…read morea house that had some AC issues and Kovack was sent out before their close date to "repair" the AC. They went out on 8/27/21, checked the unit, and said that the grills upstairs were closed and that was the only issue. They opened the grills and said that the AC was fixed. A week after my mother's close date, two weeks after Kovack went out to the property, the AC completely shut off. We had a different company, Elite Comfort Services, come to inspect as well as had Kovack go back out. Elite found damaged external wires, spliced wires at the unit, missing disconnect boxes, and a few items that were not up to code. The second time Kovack went out, they only gave us a report for the damaged external wires. Again, not a thorough inspection. How did they not see the damaged/spliced external wires the first time? Why did they not report the damaged wires to the previous owner for repair? Isn't is suspicious that the AC was not working, but opening the grills fixed it? They informed me on the phone that they did not conduct a full inspection the first time because they were not told to do so by the previous owner, but then turned around and told my mother's agent that they conducted a full inspection and nothing was wrong. So which is it? Was a full inspection conducted or not? If so, where is the report? This was supposed to be fixed before my mother's close date, and because Kovack did not do their job correctly my mother had to pay out of pocket for the repairs. We went with Elite Comfort Solutions because they conducted a full inspection and were very informative and knowledgeable. We did not trust Kovack to complete the job correctly and expected for Kovack to find additional items that needed to be addressed. I would not recommend their services to anyone.

Very quick to come out and fix our draining issue. Fixed it in a timely manner, and showed me how…read moreto prevent it in the future. Highly recommend Star Services for your HVAC needs.

$196.00 and two and a half hours (4pm to 6:30 pm) to replace a .25 cent (TWENTY-FIVE CENT) fuse on…read morea new Trane HVAC. It is also impressive that the first technician had to call a second technician to come and help! They replaced the fuse, but could never determine where the short was that caused the problem!!!! Amy, the telephone representative is also real peach. She sent the technician to the wrong address and for the wrong reason, TWICE! She always sounds like she's inconvenienced and pissed having to take a call.

Excellent Service from stat to Finish! The installers were professional, courteous, and took time…read moreto explain everything clearly. Their workmanship was excellent. The new HVAC system is running perfectly, and we couldn't be happier with the results. I highly recommend this team to anyone looking for quality HVAC installation and great customer service. Kathy

One of the worse AC company I've experienced. They were auto-assigned by First American Home…read moreWarranty. Fixed 2 AC units. Both broke twice after a week. They installed the mother backwards, then found out, wrong type of mother was installed. The wires were totally exposed. I complained so much that First American sent another Tech to inspect who confirmed that wrong motor and such horrible installation job that it should be considered fraud. While waiting for them to come back to re-fix it, I gave bad reviews, now they are saying they cannot come out for at least 2 weeks.

We've have been using them for 13 years. Honest, reasonable,…read more and quick to come out. We just had them out 2 weeks ago.

This has to be the worst HVAC company that I have ever dealt with. They fixed my unit on Monday and…read moreit was broke again with the same problem by Thursday. $1,300 wasted.

Had a work-in visit today from Airmaster for a old old old unit that stopped working over the…read moreweekend. The horizontal unit is tucked away in a kneewall and is difficult to access the drain pan....which was the entirety of the problem. Clogged drainline which resulted in a float switch stopping the entire unit until emptied. The closed in area was no problem for the tech, Richard...who unclogged the line and then heaved himself into the knee wall between the rafters and horizontal furnace in order to clean the pan. Checking the pressure at the condensing unit, we had sufficient everything including temp testing the supply and return ducts....he wrapped it up in less than an hour and back to cooling off that portion of our home. It always an expense to call in for any maintenance and repair on any part of your home....but fair prices and good workers makes it worth the while for my continuing to call back AirMaster.

Great quality, very knowledgeable, at a great price. You will not be disappointed. They have…read moreinstalled 2 units for me. Very professional.