I have always had great service from them. I have called him at different times, from a bad…read morethermostat to a leak. He was always reliable and got my system back up. I am now ordering a new unit from KCS for this Summer. Eddie and his wife are a good team and great customer service.

Best company in the business very family friendly Eddie was very efficient, knowledgeable and…read morehonest i called Eddie and he was hear to save my family from the cold with in the hour i recommend KCS to every one needing a heating and cooling company all round great experience and top quality service. thank's KCS

Gainesville Mechanical always comes through for us. Always timely service right when we need it and…read morefair pricing. This time, our hot water heater was leaking. Lane came out on a Friday and determined it needed to be replaced. He kept in contact with me constantly about when he would arrive and progress of his work, as I wasn't at home. Scheduled the replacement for a Tuesday morning, with the promise to do it sooner if hot water was out. He arrived early and got the work done quickly. Impressed once again and will definitely be calling Gainesville Mechanical for all my plumbing needs!

GM takes very good care of my unit. They are on time, very professional. Their rates are very…read moregood. Will not use any other company in Gainesville.

From dealing wit Amanda in the office to having Buddy Jenkins preform the repair I was very…read moreimpressed. Very quick and efficient. I highly recommend them for any HVAC needs that you may need.

I called after getting back from Florida. Thought the heat was running excessively. Amanda…read morescheduled me for the very next day. This was just a couple days before getting a week of sub freezing temperatures. Buddy was the technician and he was very knowledgeable and explained everything and answered all my questions. I would highly recommend this company and they will get my business from here on.

This is a great company to use for your heat and air conditioning problems. All their technicians…read morehave been dependable, with great knowledge in finding the problems. I have used them for our church and my home, and I have always been pleased with their work.

If you need service on your HVAC system, this is the pro company to select for dependability and…read moreknowledge. Service pro David Gower has been giving attention to my systems for nearly 20 years and never fails to amaze me with his technical skills and systems knowledge, especially in electronic controls. A tip of my hat to everyone at ACS.

I would recommend this business. My AC was not working on Saturday and they came out same day. No…read moreprice was negotiated the technician simply repaired the unit said they would send me a bill and left (took all of 20 mins). Later I received an invoice that seemed high. I called and voiced my concern and we were able to arrive at a price that seemed fair to me. They said at the end of the day they wanted to make me happy and would want to come back out. I explained that I would call them again should the need arise but that I would like to negotiate a price before any work began. I am very appreciative that they came out and speedily repaired my unit but was caught off-guard with the invoice that followed. If you need speedy service with good technicians then these are the guys you want just make sure you ask for the price before any work begins.

Excellent service. Professional and timely response. Repaired my AC unit. Took time to explain and…read moreanswer any questions I had. Cost was reasonable.

GREAT, GREAT, GREAT.. They are a true 5 star... RJ was right on time. He did a excellent job…read morecleaning my air ducts and keeping my informed on the progress. The MOST important part was that my dryer vent was almost totally clogged-- which could have started a fire... No longer will it take an hour dry my clothes. I am thrilled with the service and the pricing... Give them a try!

First off, they were very up front with their fees prior to the service call. What was very…read morerefreshing was the level of honesty that these guys bring. The owner told me that they were not here to perform work that did not need to be done. He did an inspection and determined that I did not need the level of cleaning that I thought that I needed. There are so many contractors out there that ripoff people especially seniors, but these folks were awesome, reasonably priced and got the job done. I will DEFINITELY call them back in the future. You should do the same if you need this type of service.

What. A. Disaster…read more Last Tuesday evening I realized our upstairs AC unit wasn't cooling as well as it should. It was 79°, instead of the 72° it was set at. It was bearable so we waited to call in the morning. My husband called Cool Max based on Yelp reviews and they scheduled to come out after lunch. Two men showed up at 3:30p (not the 1-2p time frame stated when he called). One was a service tech (son of the owner) and the other was training (Ex-brother-in-law). They were polite and began to look at the AC unit(s) outside. The service tech came in and told me we had a tiny leak and that the bill would be $1200+. Our home is only three years old and that seemed ridiculous. I called my husband who was about to catch a flight home and he asked what the parts and service breakdown was. The service tech said they didn't do it that way but said he put what was wrong on the iPad and that's the amount it gave him to quote. After asking many questions he finally said he could just refill the refrigerant but that it would likely leak out again in the next TWO TO THREE YEARS. We decided to go that route since it was $281 (including the $89 service call) and he said it would last 2-3 years. They quickly filled the unit, the trainee felt the air blowing with his hand, and said it was blowing 65°. Two hours later I realized that nothing had changed with the upstairs AC so I called them out again. They quickly arrived and after looking at the units realized they had WORKED ON THE WRONG UNIT!!!!! How does that even happen?!?! They asked for a sharpie so they could label which was which. There was no apologies, only excuses. The service tech tried to convince me that I must have a leak in BOTH units even though the downstairs unit is blowing as cold as an ice box. He even tried to once again push the $279 maintenance plan. I can't imagine what would have happened if I had paid to repair the leak that was obviously not there! The service tech said he wouldn't charge for the second visit, wasn't that gracious?!?!

Total RipOff! Stay Away! First they charge $89 service fees which they do not wish to roll into…read morethe fix cost. Assuming that there prices are through the roof. I got a fan motor replacement need that I had already told them. The part is like $150 and maybe one hour labor max. Their price was $800++ plus they were trying to sell $1500 package. The bloody unit comes for $1500 NEW with 10 years warranty. Just Stay Away!!

I paid $3,954.70 in cash on December 17, 2024, for repairs to my HVAC system, specifically to fix…read morean A/C unit that was not cooling properly in hot weather. Despite multiple service visits, the problem still persists--the unit continues to fail in high temperatures. The company's labor warranty was represented to cover the coil installation and related refrigerant adjustments necessary to keep the system functioning properly, especially in the first year. However, within months, I was charged additional fees for visits related to the same ongoing cooling performance issues. The company claims these issues are "unrelated" to the original repair, even though the cooling problems started immediately after the installation and have never been resolved. This experience has been both frustrating and costly, and I would not recommend them based on my experience with their warranty coverage and follow-up service.

The tech was amazing!! Trustworthy and knowledgeable. He wasn't a money gauging slime-ball like the…read morelarge chain HVAC companies. You can trust HERO, they are fair.