As good as any similar company. They are efficient and knowledgeable. If you have a warranty,…read moreplease refer to it as issues occur. Labor has a shorter shelf life.

They came out. He broke my drain pipe in my crawlspace. I hsd signed up for maintenance agreement…read moreand the cleaning of my equipment was not done as promised. I Do Not recemmend this company!

What a rare find! A company that is knowledgeable, professional and cares about it's customers.read more

I wish I could give this company a zero star. I paid over $7000 two years ago to have full A/C…read morereplacement and this is the third issues I have had since I have it replaced. first when they replaced the air conditioner the inSpector fail the installation, second issue the air conditioner stop working because it was wired incorrectly, third incident accurs when a very disturbing loud sounds comes on, causing my neighbors to complain to my home association to give me I fine because it was a scary sounds To me and my neighbors. It was 94 degrees outside and I was burning up ! No comparison and understanding when i based my concerns to the company. I wish I could get all my refund back, so I can move on to a better company!!

Jon was on time, professional and pleasant. The job was done quickly and cleanly at a fair price.read more

Quality workmanship and excellent service. Will definitely use Showtime again for future projects!read more

I have always had great service from them. I have called him at different times, from a bad…read morethermostat to a leak. He was always reliable and got my system back up. I am now ordering a new unit from KCS for this Summer. Eddie and his wife are a good team and great customer service.

Best company in the business very family friendly Eddie was very efficient, knowledgeable and…read morehonest i called Eddie and he was hear to save my family from the cold with in the hour i recommend KCS to every one needing a heating and cooling company all round great experience and top quality service. thank's KCS

I would recommend this business. My AC was not working on Saturday and they came out same day. No…read moreprice was negotiated the technician simply repaired the unit said they would send me a bill and left (took all of 20 mins). Later I received an invoice that seemed high. I called and voiced my concern and we were able to arrive at a price that seemed fair to me. They said at the end of the day they wanted to make me happy and would want to come back out. I explained that I would call them again should the need arise but that I would like to negotiate a price before any work began. I am very appreciative that they came out and speedily repaired my unit but was caught off-guard with the invoice that followed. If you need speedy service with good technicians then these are the guys you want just make sure you ask for the price before any work begins.

Excellent service. Professional and timely response. Repaired my AC unit. Took time to explain and…read moreanswer any questions I had. Cost was reasonable.

Ray came out the very next day to help resolve a commercial HVAC issue at my business, and I…read morecouldn't be happier with the service. I called several HVAC companies during the hot and busy Atlanta summer, and Ray stood out by being prompt, professional, and, most importantly, trustworthy. He quickly diagnosed the problem, recommended a simple fix instead of trying to upsell me on unnecessary repairs, and charged a very reasonable price. It's refreshing to do business with someone who is honest, knowledgeable, and genuinely looking out for their customers. After this experience, I'll definitely be signing up for a maintenance plan with him. I highly recommend Ray to anyone looking for reliable HVAC service!

A technician came to my home to assess the issue and was very friendly. However, I never received…read morea follow up estimate as promised, and have yet to get a response to text messages and calls to follow up.

Honest & great quality service. The customer service is amazing. Will be our HVAC company when…read moreneeded!

JR's team came and fixed the AC and fixed and charged $310. three weeks after system started…read morefreezing, they came again and asked for $85 and fixed it. less then 3 weeks after system is freezing again and they said they don't have time to come. I would not recommend them

I have used Cool Masters for many repairs and projects. They installed my new HVAC system, flushed…read moremy water heater, and installed new drain plugs in my bathroom tub and vanity. I have always been very happy with their professionalism, and most importantly, their pricing. I've always felt I got excellent work for a fair price. I've never had to have anyone else come out to fix anything they did either! I highly recommend Cool Masters.

The two guys who came out where nice and respectful. However, they gave me an 8a-12p window. They…read morecalled to say they would be "a little after 12" and arrived at 1, leaving me waiting for 5 hours. I used them a month before that and he was similarly 2 hours past the time window they gave. But the biggest problem is that they are ridiculously expensive, and I mean ridiculous. They charged me $595 to replace the drain tube on my dishwasher. They said the high price was because of "labor," but we are talking about a hose going out from the machine and into the drain. Wrap your mind around that. I could have bought a whole new dishwasher at that price. Use them if money (or your time) is no object to you. I won't use them ever again.