After much debate, we realized it was time to suck it up and just get a car. Knowing we didn't want…read moreto commit to owning one, we decided to lease. I haven't had a car though since 2005.. so I didn't even know where to start. A quick online and Yelp search and I found this place.... and seriously, EASIEST experience ever! True story - I spoke to Mike on a Monday morning. Told him what we were looking for, he made some recommendations, we did some research and emailed him what car we decided on Tues morning. We called some car insurance companies for quotes, and Mike got us the paperwork for that car on the same day. A little back and forth with the paperwork, and our car was delivered to our door Wed afternoon. Like that was it - spoke to Mike on Monday morning, sent him a thank you email by Wed afternoon. He was professional, helpful, responsive, and just made the whole thing a breeze! It really was unbelievable. Everyone should do their job like this!

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

These people are honest, reliable & can find the absolute best deals in town. I'm truly amazed at…read moretheir ability to provide such economical options for me. I've known them for years & can not express more what a home-run it is to utilize this business. For me, finances were my biggest concern. I need a dependable vehicle at a certain price point. However, I see vehicles there of all price points and since I'm a neighbor and hear customers all of the time, everyone is smiling coming out of that place. They are very friendly & knowledgeable and as a woman looking for a car, they treated me respectfully and answered all of my concerns. They are the best so stop shopping around, they have everything from Fiats to Ferraris & everything in between.

TRUST ME!!!! Don't waste your time going elsewhere. I did my due diligence and Ethan really offered…read moreme the best deal I could find out there for my 2025 Jeep Grand Cherokee L better than the dealership hands down!! Ethan was super patient with me and was responsive not matter what day or time it was. He got me exactly what I was looking for and within my budget. No need to spend an entire deal haggling with the dealership. They really made the process to most easiest I have ever experienced. They even delivered the car right to my home and handled the return of my lease. Honestly astounded by the level of service provided. Definitely referral worthy and will surely be returning for my next vehicle. CAN'T THANK YOU ENOUGH ETHAN!!

Shout out to Alex, our salesman. He was not a pushy, high pressure type of pitch. Rather 'here is…read morethe car, go for a test drive. Do you have any questions about the car or notice any issues with it...etc?'. Very polite and relaxed. Pro tip: if you do all your homework/research before your trip into the store, it is just a matter of curating the perfect pickup for you (AKA the right model, color, features and engine, and so on). Highly recommended.

I had an extremely disappointing experience with this dealership. After purchasing my certified…read morevehicle, I was promised my plates, registration, and the manufacturer key fob that should come with a Honda Certified Pre‑Owned car. None of these were provided in a timely or professional manner. My temporary tag expired on 3/30/26, yet I still had no plates or registration. Despite multiple attempts to get updates, I was repeatedly told there was "no information," and at one point was even told I "shouldn't get pulled over," which was completely unacceptable. Many of my messages went unanswered, and communication overall was inconsistent and dismissive. When I finally received a photo of a key fob, it wasn't even the correct one for my vehicle. I was told it "didn't matter," which is not true for a certified vehicle that is required to include the proper manufacturer key fob. As of today, I still have not received the correct key fob. I eventually had to call the dealership's DMV department myself, where I learned that the employee handling my paperwork was no longer with the company and that a signature mismatch had caused the delay. My plates and registration finally arrived on 4/10/26 -- long after my temporary tag expired. I was also informed that it would take a month to receive a refund for the registration fees, even though I was charged far more than the actual state cost. Because of the dealership's failure to provide required certified‑vehicle equipment, I also had to escalate the issue to Honda Corporate. Overall, this experience was stressful, unprofessional, and completely avoidable. I would caution anyone considering purchasing a vehicle here to be aware of these issues.

I was skeptical about used car dealerships after having a bad experience with another dealer . I…read moredon't appreciate being pushed around or someone trying to force my hand to buy something . Thankfully after looking at some reviews I decided to check out ELDORADO and I met the wonderful Mark. Mark is like a kind uncle . He was patient, he was informative, and he was invested in me making the right choice for my lifestyle and my budget . He was never pushy like the typical sleazy used car salesman so I felt comfortable working with him. We found a car that worked for me and his team even handled all the dmv requirements so I didn't have to do that myself . I am so happy with my purchase . My family got a chance to meet mark as well and said if they ever are in the market for a car they would work with him in the future! I also want to note that after I bought the car I had a problem with my heat . I called mark and he was so apologetic and instantly called a mechanic who took care of it right away at no cost to me. Mark has called to follow up with me and ask about my family even though I already bought the car. He is a genuine person as well as the rest of his staff. I would highly recommend this dealer if you're looking for a good used car !!

I initially gave this place 5 stars because Mark is a very charming and nice man who does try to…read morelook out for you and help you with your car buying experience. My gripe however is that I'm not even in my second month from owning one of their cars and I've had an exhaust repair (if they inspected the pipes they would have seen the damage right?) luckily it was within the 30 days so the did cover that! But I didn't have to skip work so probably evens out the cost in reality. And now I'm staring down the barrel of a complete transmission replacement putting me $5000 out of pocket. By the way that's half of what the car cost! Fist time taking it into an interstate going above 65mph and the cars transmission fails. When a car You just bought, and after being assured it was running great! Has it's transmission fail, is a large kick in the teeth! I would advise anyone considering buying used, to seek a proper inspection at the car dealership before buying used. Do not take the people selling it on their word, as it can cost you big time. We were dumb enough to think we won't need the extended warranty. Maybe you should chip in for it. Better than being stuck with a $5000 bill I somehow have to find in the back of my couch. I really wanted to like this place but now I am just waiting for more things to fail with the car I'm now stuck with until it's paid up.

After seeing all these positive reviews, I decided to contact them. I emailed them about my…read moreinterest in a leasing a 2024 Mazda cx 90 on 9/9. No response. Went to a different leasing company that also have 4.9 reviews on google like this company, and got a response within minutes of inquiry. I am sure they are a great company based on reviews though once you get the ball rolling with them.

great service. been coming here for years and their the best in Nassau. came in recently to get an…read moreoil change after I purchased a new ride and they did it quickly and efficientl. thanks guys, again.

WOW. from scheduling my appointment with Jessica and then calling back and speaking to Georgia,…read morethese two are some of the friendliest and nicest people I've had the pleasure of speaking to. They are warm and inviting and really make you feel like you matter! When I came in for my appointment I was warmly greeted by Jorge and also the Manager Marco. Jorge was pleasant and friendly and truly embodies the idea of customer service. Marco personally followed up with me since my part was on back order for months. He secured the hard to get item for me in a matter of days and took charge of the situation. 5 stars all across the board!

very Rude when you ask how long for a car that's only getting a oil change and you got there at 8am…read moreone of the dudes in the service department thinks he's a bully

Everyone was nice and generous. very respectful and the place was clean. keep up the great job and…read moreI would recommend to friends and family.

I had an absolutely amazing experience at this dealership from start to finish! My sales associate…read moreMs. Jalonie Taylor was professional, welcoming, and genuinely focused on making sure I found the perfect vehicle without any pressure. She was incredibly knowledgeable, patient, and transparent throughout the whole process. She answered every question I had, worked hard to get me a great deal, and made everything smooth and stress-free. Her customer service is truly top-tier. The dealership itself was clean, organized, and had a great atmosphere. You can tell they really care about their customers and take pride in what they do. I drove away feeling confident, excited, and appreciated. If you're looking for a trustworthy sales associate(Jalonie Taylor)/dealership with outstanding service, I highly recommend them. I will definitely be returning for future purchases and referring friends and family. Five stars all the way!

Talk about a company in Brooklyn that treats their customers like actual people and not just a…read moremoney hoarding operation. The level of customer service was great, and I would like to personally thank Steve and Robert for all of their help. I have gotten 2 cars from here already (personal and for the parents) and shall be coming back for more! Guaranteed best pricing and they will not screw you over just to make an extra buck. They deliver the car right to your doorstep on a date that you choose and take away your previous lease leaving you feeling relaxed and worry free. They take care of all of the paperwork and all you have to do is enjoy driving your new car! I recommend them to all and even if you're not sure of buying, just give them a call for a quote and compare them to other leasing agencies. A quick chat is all that you will need to make the right choice.

OMG!!!!! I AM SOOO HAPPY!!! David got me in a brand new CX9 Touring 2021 in three days the BEST…read moreexperience ever and VERY professional, if I had a questions I would call David and he would always pick up. I will NOT be going any where else see you in 2023 went it time for other lease. I will be sending my sister and brother to New Auto Group for their next lease in 2021. David, Steve and Robert continue the good work. Thank you Sandra Bailey-Graves

my sales Samier Serrano was very helpful and i recommend him to everyone thank you !!!read more

I had an extremely frustrating experience with the Plaza Honda Service Department. I came in…read moreexpecting basic support, but instead was met with inconsistency and poor customer service. First, they refused to honor a tire warranty I had from another dealership, which was already disappointing. Then, I was told they don't offer Sunbit financing for amounts over $1,000. When I questioned this, they suddenly backtracked on that statement, which made the whole situation feel unprofessional and unreliable. To make matters worse, I was told a single tire would cost around $310 and that they would "see what they can do" on the price. That kind of vague response, especially for something that expensive, didn't inspire any confidence and felt like they were just trying to smooth things over without actually helping. Overall, this experience has completely turned me off from this service department. I will not be returning, and at this point, I'm seriously reconsidering ever purchasing a vehicle from this dealership again.

Had a great experience buying my car here. Josh helped us find the car we wanted, and after test…read moredriving several different models we were able to drive off the lot with our favorite an hour later. It was a very easy, low pressure process. A few weeks after the sale I needed to come back to get an updated title in order to register the car out of state (my fault, not theirs), and I worked with Tony. It was a very busy day and he went above and beyond to reprocess my paperwork so that I can register my car at my new address. It wasn't a quick fix for him, and even though he was very busy he took the time to help correct my error. Best of all, I love my 'new' car and got it at a great price. Highly recommend, will work with again.

if your going there with no credit don't they will take your money and give you a very high…read moreinterest rate and apr do not go to joshua chavez he gave me a very high insurance because i didnt have none (he did it for me) and did not care