super clean quick easy service doesn't hurt at all. makes you feel very comfortable and such a cute…read moreenvironment

I came to Pretty Kitty for my first-ever Brazilian and honestly... ouch. They used soft wax, which…read moreis absolutely not ideal for such a sensitive service. Please do your research -- reputable salons typically use hard wax because it's gentler and much less painful. I forgot the name of the girl who did my service, but she didn't make me feel comfortable at all. She was very quiet, didn't explain anything, and just pulled the wax without any warning or reassurance. For a first-timer, that made the experience worse. I really wanted to like this place, but based on my experience, I wouldn't come back for waxing services. Hoping they improve their techniques and customer care.

I had my first Brazilian sugar wax today, and it was such a great experience! Claire did an amazing…read morejob. She made me feel so comfortable from the moment I walked in, and I absolutely loved her vibe. She was professional, friendly, and made my first time so much easier than I expected. I'll definitely be coming back to the Rancho location. Highly recommend!

I'm writing this review as I just got home from my sugaring appointment…read more I am a loyal customer and have gone to different estheticians for Brazilian sugaring here - at their old Rancho location, the new Fontana location, and my first time here at the new Rancho location. I scheduled a last minute appointment with Claire (my usual esthetician) today. But it turns out she was unavailable and Max was there. I've gotten sugared by her before and wasn't really satisfied with my service as I realized I had a few open cuts / wounds due to the pulling of sensitive, thin skin way down there. So today my service was going well, we were having a great conversation then all of sudden a sugar pull and we both went dead silent for a few minutes. I already knew something went wrong. When we were done I knew I had some cuts down there. When I got home to pee I saw it. My lips looked like it had a big, open, popped pimple in it. And around it was pink and tender, like a cut. This made it difficult to wipe. I would post a picture but due to the area it is at, I am unable to. I would like to speak to a manager regarding this issues because this isn't the first time that's happened to me.

Wow wow wow! I really love coming here it is so nice and quiet. The atmosphere is very clean and…read morelovely, beautiful product presentation as well. I made a reservation today to see Aimee and i was so impressed with the results! She truly shaped my eyebrows perfectly and was very kind/gentle plus efficient. I plan to book her for my future visits! The front desk is friendly and respectful to their clients. Love my new wax spot!

2 stars because the waxer was very friend. I came to this location for a Brazilian wax and I'm…read moreconvinced they have student waxers here. There was still a lot of hair left in the center and inner lip folds but when i go to other shops in Rancho they leave me baby smooth. Very sub par experience especially for the elevated price

First time waxing before my wedding and I was nervous, however I actually loved it so much I…read morequickly booked for my legs to get waxed the next day and she was able to fit me it :) it was a clean space and I felt completely comfortable!!! :)

When I was new to sugaring I was so nervous and scared that it would be painful. I'm so glad that I…read morefound Christy! She made me feel so comfortable and it's obvious that she's a real professional and has been doing this for years! The results are amazing and I'll never go back to regular wax. Choosing to start sugaring with Christy was definitely the smartest decision - and the results are amazing!

I just wanted my eyebrows cleaned up, I walked in for threading and was in and out in under 10…read moreminutes. Easy and fast and only $12. She did a great job.

Been coming here for a very long time. Last time I went there there was a new Brazilian wax lady…read more I've never been in so much pain and I can tolerate a lot of pain. She waxed the same area multiple times and left me with very bad purple bruising immediately I developed a hematoma. I've never had that happen to me in 10+ years.

I love Abbey. I just found out she relocated. Called to schedule and she fit me in same day…read more Got everything I needed done and now that I know where she is, I will be back more frequently. Please call and schedule your appointments she has availability! The new place is more private so mainly one on one service.

Very quick response and saved my eyebrows! The set up was very clean and welcoming. Abby was very…read moresweet

I usually come in to get a full face threading and I am in and out very quickly but it's done…read moreefficiently and correctly. They are gentle so it never is painful. The staff here is very nice and welcoming. The salon is clean and has calming music playing in the background to help you relax. I definitely recommend this salon.

I can't believe I tipped her. ‍ Went to get my purposely…read moreovergrown eyebrows shaped here and o man, what a disappointment! First off, this place smelled like cr*#! As the woman got closer to obviously thread my brows, she reeked of onion and who knows what else! It was an awful smell. Then, because my eyes have been sucking ever since pre-menopause, I get home to look at my brows with my magnifying mirror and see this crazy sh*#! What the heck?!?! THIS is their specialty?!?! I will NEVER go back there again. It's as if they are blinder than I am! Thanks for ruining my outgrow!

Amazing service! Bikini wax and brow lamination + wax + tint done and I am absolutely obsessed…read more Tasha was great both times I went. I plan to keep coming back. Way better than any European wax center or independent wax specialists.

Great experience and service. They are friendly and made me feel comfortable. I would definitely…read morerecommend

As a first time wax client, I decided to give The Babe Cave a try even though there are other…read morewaxing salons closer to my house. Based on the photos, I liked the vibe, it had great reviews and they have a dog at the front desk. I requested for an appointment online more than a week in advance and received a confirmation text the same day. I received a text to confirm my appointment 2 days prior and then a second text reminder text the day before. I read that if you don't cancel 24 hours in advance then they will charge you the full amount of the service. My appointment was with Illiana and all went well. She made me feel comfortable and it was almost painless. I would come back again. It's a few dollars less expensive if you pay with cash and I happened to have cash on me so I saved a few bucks.

OMG !!!!!!! I just went to the place in the area !!!! If you need waxing done, go to the Babe Cave…read moreand make an appointment with Illiana !!!! At first, I had an appointment with Ana, but she is severely busy. It's like you have to book with Ana years ahead !! lol hahaha. But, they made an appointment with Illiana. I don't regret it at all !!!!! She is truly amazing !!! She makes you feel comfortable and she knows what she's doing !!! I highly recommend that you go to Illiana !!! She is super sweet too !!! She takes pride in her work and she does a great job !!! In general, the Babe Cave is a truly amazing experience !! Tell all your friends to go and they will leave with smiles on their faces ! I love the Babe Cave !!! Holly, Ana, and especially Illiana are amazing!!!!

Service requested: Lash Lift…read more Rachel was so nice, gentle, and patient. As I was lying down, I could tell how careful she was as she prepped my eyes and lashes. I recommend the lash lift if you're looking for a more natural and subtle look--or if you're just tired of using (and cleaning up) mascara. The facility was pretty clean and the service beds were comfortable. They offer discounts if you're a new client.

I've been to Queen Lash a couple of times and after multiple chances I realized today has to be my…read morelast time going. They are unable to accept fault and talk amongst themselves as if you're not even there when trying to come up with a solution or explain your concerns. This is my third lash lift here. The first time by Angi was perfect and lifted. The second time, it was way too curly so you couldn't see the lift as much and over processed . As soon as I got the mirror, I asked why my lashes turned lighter brown and were frayed at the ends her response was "that's the color of your lashes and you asked for curly." Being that I have worked at a salon with a lash tech, I knew immediately she was wrong. I knew she stepped away and when she came back she realized she took too long and when I asked her if everything was ok she said nothing. I proceeded to paying without making it a problem. I decided to trust them one more time because I loved the first time it was done and checked to see if angi was available, over the phone they said angi was off but that April was available and a great lash tech. I asked them what curl angi did because I like it and then when I got in I asked again and explained that I wanted them very straight back so you could see the length of my lashes, without the ends curling in towards my eyes so you couldn't see the length. I made sure to explain. We did it and she said "so you want more natural curl". I explained again and she said ok as if she understood. She proceeded to giving me a very natural lift that is not what I asked for and not very lifted like I wanted. She proceeded to talking to her coworker and then her boss on the phone as I stood in front of them. As a native Spanish speaker it's not a problem for her to speak her native language but when it affects the customer service you are providing a customer then that is when it becomes a problem. She then told me that's what I asked for after talking to her co-workers and not me. That I said natural curl, when those words never came out of my mouth and without flinching, she then said "everybody heard it, my boss heard it." And kept repeating it over and over to put the blame on me. We get to the front desk and still she is talking mostly to her boss over the phone and not to me. She also offered to do it more curly but that she wasn't sure if it would overprocess it, and me knowing the correct answer to this would be that yes doing it a second time would definitely overprocess my lashes and burn and fray the lashes. She gave me no other options or a discount or a discount the next time. She Puts her boss speaker and proceeds to charging me full price. I ask if there is going to be any discount for not getting what I asked and it was until after I asked that they said ok $10 off. I am very disappointed and will not be coming back. They don't listen to you as a client and they don't value you. The first day I ever came here for lash extensions they even offered to give me a bag and a free brush if I left a positive review and asked me to do it while I was in the store. I liked my lashes in the moment but it felt very pushy.