Great location and great service. The salon is so cute I love how it's decorated. Easy parking was…read morea plus.

Don't partake in this business! Owner has horrible care for her customers. Don't believe anything…read morein her response to me. All lies. Update: After posting my original review, the owner provided screenshots showing that messages had been sent through the Square app. While I appreciate receiving that information, it does not change my overall experience. One point that I feel is important to clarify is that my concerns about communication began before the eyebrow incident and before the missed appointment. I reported to the front desk that I was no longer receiving appointment reminders and notifications and was told that the owner would contact me regarding the issue. To my knowledge, that never happened. The communication issue was the first problem I raised. Later, I experienced burns to both eyebrows following a waxing appointment that lasted nearly two weeks before healing. Despite these concerns, I never felt there was any meaningful effort to address the issues I had raised. The owner later explained that messages had been sent through the Square app, including a message informing me that future appointments would not be accepted. However, after I had already reported communication problems, I do not understand why there was no direct phone call or email regarding my concerns or the decision to discontinue services. In fact, on the same day that I called the salon attempting to discuss my concerns, a message was sent informing me that the salon would no longer be providing services. I fully respect a business's right to choose who they do business with. My disappointment is not that the owner made that decision. My disappointment is that the decision appears to have been made after I raised concerns about communication and my service experience, without any meaningful attempt to resolve those concerns first. Looking back, I believe the communication breakdown was the root of many of the issues that followed. Rather than addressing those concerns, the business relationship was ultimately ended. As a customer, I was left feeling dismissed rather than heard. Potential customers should be aware that if you have concerns regarding communication or your service experience, your concerns may not be addressed in the way you expect. My experience was that the relationship ended before those issues were ever meaningfully discussed or resolved.

Extremely clean. She listened to my requests and explained after care. I'm extremely picky with my…read moreeyebrows no one has touched but me in many years

Amazing work here. They are friendly and quick and really good prices. Definitely recommendread more

out of town and was in need of a quick wax and ended up w an amazing lip + brow wax with Claire!!…read moreshe was so sweet and did amazing work :) will be back

I'm writing this review as I just got home from my sugaring appointment…read more I am a loyal customer and have gone to different estheticians for Brazilian sugaring here - at their old Rancho location, the new Fontana location, and my first time here at the new Rancho location. I scheduled a last minute appointment with Claire (my usual esthetician) today. But it turns out she was unavailable and Max was there. I've gotten sugared by her before and wasn't really satisfied with my service as I realized I had a few open cuts / wounds due to the pulling of sensitive, thin skin way down there. So today my service was going well, we were having a great conversation then all of sudden a sugar pull and we both went dead silent for a few minutes. I already knew something went wrong. When we were done I knew I had some cuts down there. When I got home to pee I saw it. My lips looked like it had a big, open, popped pimple in it. And around it was pink and tender, like a cut. This made it difficult to wipe. I would post a picture but due to the area it is at, I am unable to. I would like to speak to a manager regarding this issues because this isn't the first time that's happened to me.

Been coming here a couple of times now. I always go with Karen. She does a great job with the…read moreservice! She is someone that you can talk to and doesn't make it awkward at all! Highly recommend going to her!

I came to Pretty Kitty for my first-ever Brazilian and honestly... ouch. They used soft wax, which…read moreis absolutely not ideal for such a sensitive service. Please do your research -- reputable salons typically use hard wax because it's gentler and much less painful. I forgot the name of the girl who did my service, but she didn't make me feel comfortable at all. She was very quiet, didn't explain anything, and just pulled the wax without any warning or reassurance. For a first-timer, that made the experience worse. I really wanted to like this place, but based on my experience, I wouldn't come back for waxing services. Hoping they improve their techniques and customer care.

Great experience and service. They are friendly and made me feel comfortable. I would definitely…read morerecommend

I was so nervous to wax my eyebrows since it's been a while, but Evelyn did such a great job. I…read moredidn't feel any pain and she got the shape perfectly

It was my first time getting waxed and it was a Brazilian which I was really scared and anxious…read morefor. Angel was amazing she made me feel so comfortable and made it as painless as possible. She let me take a few breaks as needed and I felt very amazing after! Thank you Angel!!!

100/100 recommend Angel, she was so good and walked me through the entire process. Gave me so many…read moregood tips and made me feel so comfortable. I look forward to seeing her again Service date: Feb 13 (it's been a couple months because for my second appt back the power was out and haven't had time to go back) making my appt as we speak!

I had such a wonderful experience at Skin Casa! Alyssa was incredibly kind, professional, and so…read morethorough throughout my entire appointment. She made me feel completely comfortable and took the time to explain everything she was doing, which I really appreciated. You can tell she genuinely cares about her clients and takes pride in her work. The studio itself is absolutely beautiful -- very clean, modern, contemporary, and hygienic. Booking online was also super easy and convenient and pricing was fair and transparent. I was so happy with my experience that I already booked a follow-up appointment for additional treatments. Highly recommend Skin Casa and Alyssa if you're looking for quality care and an amazing overall experience! My only criticism is the rooms aren't sound proof or sealed. They are separated by short walls similar to how bathroom stalls are "open air". So if someone's trying to have a relaxing facial next to someone's first time Brazilian wax appt....could be interesting.

I booked last minute, night before, with Jas. I've never touched my brows before, only plucking…read moreunder, but I'm pretty happy with my results! I realized I booked thread and not tint, but thankfully Jas was able to accommodate. She did let me know the tint will lighten over time, so I'm excited to see. Definitely recommend, love the vibes here! I'm happy to invest in my brows and I'll definitely have Jas be my brow girlie.

First time coming to Abby's and she was able to take me in as a walk in. Great customer service !read more

I love Abbey. I just found out she relocated. Called to schedule and she fit me in same day…read more Got everything I needed done and now that I know where she is, I will be back more frequently. Please call and schedule your appointments she has availability! The new place is more private so mainly one on one service.

I just wanted my eyebrows cleaned up, I walked in for threading and was in and out in under 10…read moreminutes. Easy and fast and only $12. She did a great job.

Wax Pros: inexpensive/fast/friendly…read more Cons: painful af/left with wax on you after/skin irritation I will not return. I'd honestly rather pay more. Place is clean.

First time waxing before my wedding and I was nervous, however I actually loved it so much I…read morequickly booked for my legs to get waxed the next day and she was able to fit me it :) it was a clean space and I felt completely comfortable!!! :)

I've had such a great experience with Christy! She is extremely professional, knowledgeable, and…read moreclearly skilled at her craft. From the moment I arrived at my first appointment, she made me feel comfortable and at ease, which really matters when you're getting such personal services like this. She took the time to explain each process, answered all of my questions, and made sure I was comfortable throughout the entire appointment. Wow, can't believe I have used her services for a year now. Her attention to detail and expertise really show, and the results remI excellent. I truly appreciate her professionalism and the calm, welcoming environment she creates. I highly recommend her to anyone looking for a skilled and trustworthy sugarist.