Envoy Integrations

(18 reviews)

Josh did a great job at resolving my issue. He showed me how to fix it should it happen again…read more So proud of the response and the in-home customer service.

These guys are a total scam. I brought my laptop to them, because it wouldn't power on. The little…read morelight on the keyboard wouldn't even illuminate, which means that the power from the AC outlet isn't being transmitted to the motherboard. I've worked in IT for 30-years and knew the exact problem with my laptop, before bringing to this company. I just don't have the tools to directly soldier onto the motherboard, which is what this computer needed to be fixed. They kept my laptop for 2 days, before telling me that I needed to pay them $225 for a new battery, but the battery on this laptop works fine and even if the battery was bad, I should still be able to power this laptop on and use it, which I can't. If I followed their diagnosis and allowed them to charge me too much for a battery, then the laptop would have worked long enough for me to pay their $225 bill, but a few hours after the repair, when the charge runs out of the new battery, the laptop would stop working and I'd have to carry it back to this company to ostensibly do another root-cause analysis and charge me too much money again, because they never addressed the root cause of the problem which is that no power is getting to the motherboard to either start the computer or charge the battery. I don't want these people touching my computer, since they know less about the issue than I do. They still required me to pay $53 for a diagnostic fee to get my laptop back, which is ridiculous, because their diagnosis is wrong. They tried to scam me and when I got the computer back, the case is not even fully put back together and there are screws missing from the laptop. I initially refused to pay for a bad diagnosis, but they refused to return my laptop, unless I paid, so I recanted to be able to reclaim my laptop. It doesn't cost me anything to file a civil suit against this company, so they haven't heard the last from me.

iFixDallas Mac & PC Service

(30 reviews)

Bipin does a wonderful job and service on all types of computers and macs, ipads,tablets and…read morephones! My one place to get my computer fixed or repaired. If you need someone to build your custom pc go see Bipin. I have always been impressed with his honesty, extremely fast service and repairs!

Super kind guy, he knows what he's doing. I am pretty technical myself, but I have no way to…read morediagnose motherboard-level problems. Took it to him and he had it diagnosed as soon as I gave him a call back. He explained what was wrong and only charged 50 for the diagnostic fee, which is much lower than most places; most charge upwards of 75.

Titan Computer Services

James is a true IT Professional. We had a major internet/network issue at our office and James…read moreworked with me over the phone for a little over 2 hours, diagnosed the issue remotely and then came out after hours on a Saturday night (last night) and got our problem solved by installing some much needed additional equipment. All the while, James was polite, diligent and professional to say the least. I will definitely call him back anytime we have an issue. Thank You James and Titan Computer Services! :)

From the owner: Here at Titan Computer Services we specialize in small to medium business customers, and customize…read moresolutions for each to give them the power to succeed! We also build custom high end gaming and AI workstations. Top quality hardware only, built for performance and long life. New business customers receive 1 free month on an annual billing of monthly maintenance agreement! New customers receive $25 off first hour of billing! Please contact us today, so we can make your IT headaches go away!

Gadget Guy Texas

4.8

(24 reviews)

My Xbox's HDMI port had been torn off and damaged and he was able to get it fixed and replaced in…read moreless than an hour for a fair price and included an 8K HDMI cable since my own was already damaged. The box works as good as new again - I will definitely be coming back if I have another damaged console or accessories in the future.

I want to write this review to say this is the way service should be. The owner Mr. Charles is a…read moreprofessional, knowledgeable and a man of his word. When my son's PS5 stopped working I searched around as Sony support/help is useless and I found Gadget Guy Texas. After reading how repairs are handled I felt comfortable to take it in. There was a manufacturers defect and the device could not be fixed but Mr. Charles did not charge me for the 3+ days he worked on it. He is very friendly and nice and a reminder use the receipt he sends you via text to discuss/contact him. If I have an issue with my son's Game Consoles in the future I will definitely take it to Mr. Charles/Gadget Guy Texas.

Laptop Care & PC Repair LLC

4.4

(18 reviews)

I have been going to Laptop Care and PC Repair for several years for a variety of small and major…read morePC services. Each time I was greeted personally by the owner. Each time the necessary repairs or service were completed on time and within the estimate provided. I highly recommend Laptop Care and PC for ANY computer related maintenance and repair. BTW: They also sell an impressive variety of PC's, monitors, etc.

I found Laptop Care and PC Repair on Yelp and I'm so glad I did. They're incredibly responsive via…read moretext or phone and gave me the best price by far of the 5 places I contacted to replace my MacBook battery. They're upfront and honest about how long it will take and the price. They usually have to order the necessary parts which takes a few days but keep you updated on the status. Again, I love that they communicate by text!

Smart Hands

4.4

(8 reviews)

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

Hey PC Guy

(4 reviews)

My son wanted to build his own computer... he was in over his head! Richard at Hey PC Guy was a…read morelife savor!! He picked up all the parts and put the computer together and it has been working great for my kiddo. Thank you!

I sent out a quote to ~10 IT companies for some work relative to what I was expecting to be…read moremaleware related issues and compounded printing capability issues ~10 responses/estimates came in, many not having the skill set to perform the task at hand. Many came in at ridiculous hourly rates, flat rates and 2 with both fees. Richard was my POC. He had a very good rate, handled the job with Exemplary and thorough service and completed it quickly; he got my company back operating without delay. Most IT companies look to get in your pockets and go deep whereas Richard pursues his business objectives fairly and honestly. He will now be the guy we hire to do all IT with our rapidly expanding company. He's my guy when I'm little; he's my guy as we get huge. Thank you Richard

Happy Computer

(5 reviews)

I had a computer issue that required immediate attention and it was already 4 pm. I looked online…read moreand called several computer repair businesses and when I called Happy Computer they said to bring it in even though it was almost 5 o'clock. Kim stayed late to troubleshoot my laptop. She needed to keep it overnight. Late morning the next day she called and my laptop was fixed! I was so pleased! Everyone was so nice and helpful and their rate was very reasonable! I recommend this company to anyone who needs a trustworthy company for servicing their computers! Everyone in their company was extremely nice and helpful!!!

Excellent customer service. They got started on my hard drive just minutes after I entered and…read moreworked on it for a total of 2 days. While they were not able to recover my file, they did suggest a place that could and would (except they were pricey). I still recommend Happy Computers as I know they are capable of many other things. They did not charge me at all and made suggestions of other companies that may be able to help. Thanks for trying!

Cell Phone Fixer

(71 reviews)

•$$

I like this place and Ali was really friendly and did a great job. I recommend people come here for…read morecell phone issues. I messed up my screen and frame really bad and Ali easily replaced my screen. Fair price.

It was he second time I took an iPhone in to replace the battery... they did a great job and I'm…read morevery happy with the charges too.

The Fix

Great service very professional the salesman really worked with me would recommend! Thanksread more

From the owner: The Fix, located inside a McKinney, TX Walmart, offers fast, affordable repair services for…read moresmartphones, tablets, smartwatches, laptops, and gaming consoles. They use high-quality parts, offer same-day service when possible, and provide a warranty. In addition to repairs, they sell protective accessories and AKKO phone insurance.

Empire AV Services and Installations

4.9

(59 reviews)

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Very disappointed with the performance of the system package that cost me over $10,000 (I purchased…read moretheir premium/top level speaker package and a number of other items they recommended). Before the installation, I shared my concerns below with the sales person/installer: 1. The size of the inwall speakers the recommended would not likely reproduce the full range of sound desired (especially midrange frequencies) 2. The soundstage produced by the front three speakers needed to anchor vocals to the faces onscreen - not localized to a speaker (especially not to the center channel located below screen). 3. I wanted clean but very strong bass performance that you could feel but not localize to a point in the room. After the installation I received a full demo and sure enough - they failed on all three points. - There is minimal midrange reproduction - The voices are localized on the center channel speaker (despite adjustments) - The powered subwoofer cost over $1,000, but lacks any real impact and it is easy to place where it is in the room I spent time afterwards with the installer sharing my concerns and asking for adjustments to be made. He made some efforts, but the equipment and configuration still produces very, very thin sound reproduction. There is no full range of deep rich sound in action movies (vehicle engines, explosions, etc.). Music on soundtracks sounds like it is playing out of a hand held radio. I told him I was not satisfied and not happy. All he could offer was to sell me additional speakers (left and right tower cabinet speakers and a second subwoofer), and he would give me credit back for two of the in wall speaker The amp is likely not adequate - should have gone with something higher current (Denon, Marantz or similar?). I trusted my money with their expertise/recommendations, and really feel like I failed to pick the right Home Theater company to accomplish a simple HT set up. The room is a dedicated HT room, only 14'x21' with 10' ceilings. I should have done more research. Lastly - on a personal note, I believe how an installer approaches "wire management" (see photos - no methodology) is an indicator of their attention to detail what standard they set for themselves. There is also a photo of their teeny tiny "premium" in wall speaker.

High-Def TV & Sound

4.4

(7 reviews)

Andrew was great. Super prompt and did an excellent job re-mounting and aligning our home theatre…read moreprojector. I would definitely recommend to anyone. Very knowledgeable with great rates. Will use again.

I needed a projector moved to a different room, a screen installed, a TV mounted and a 50 ft HDMI…read morecable wall dropped. I'm so happy I was referred to High-Def TV & Sound. The installation was quick and clean. Our technician Andrew was AWESOME and detailed what we needed and how everything would work. He even mounted a sound bar to the TV. I would definitely recommend anyone reading this use these guys for your AV install. I wish I could give them 10 's

Jb TV Mounting

4.0

Good teamwork done in under 30 min..Timing Great...............helped immediately use near Grand…read morePrairie

From the owner: Now scheduling estimatesread more

Envoy Integrations - securitysystems - Updated August 2026

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Derek was friendly, responsive and really knew his stuff. He helped me run CAT 6 cables to two…read moreadditional cameras and his team arrived right on time and finished everything quickly. Great experience all around--thanks, guys! Ryan

DW Surveillance Solutions was hands down the best contractor I've hired on Thumbtack so far!…read moreFrom the moment they arrived, I was impressed by how friendly, knowledgeable, and professional they were. I felt so confident in their work that I had them quote a second job for my elderly mother -- and they were able to do it the same day! Unlike larger companies that send out generic, automated quotes, DW Surveillance took the time to visit my home in person, assess the layout, and have a real conversation with me about what I needed. It was refreshing to deal with real people instead of a bot. When you're having security cameras installed, trust is everything -- and I felt completely at ease with them. They went above and beyond, even climbing into my attic and discovering a bug infestation I had no idea about. As a widow who's not comfortable getting up there myself, they kindly took care of it with some spray I had on hand. That kind of thoughtfulness and care is rare these days. Throughout the entire installation, I felt comfortable -- which isn't always the case with strangers in your home. Honestly, if I'd had groceries on hand, I probably would've made them lunch! That's how great the experience was. Their pricing was in line with other quotes I received, but the service was far superior. I love supporting small, up-and-coming businesses like this because they truly care about their work and their customers. They even told me not to hesitate to reach out if I had any questions about the Ring app or adjusting the zones they set up for me. Amazing service, fantastic team, and just genuinely good people. Highly recommended -- FIVE STARS!

Kelltech Systems

4.7

(14 reviews)

used their service. had some things we needed to work out so I called afterwards to discuss. they…read morewere very accommodating and very easy to work with. extremely professional and I felt I was treated more than fairly. I would recommend them to anyone needing a reputable company. nice to find good ppl

I recently moved in to a new (to me) home and wanted to find a company to help me with my…read moretechnology goals. I had previously taken a DIY approach to my A/V and security systems, but wanted to make my new place fully integrated from a technology standpoint. I started researching companies and got quotes from several before making my final decision. I found Kelltech Systems by searching the internet, looking for a Control4 dealer in the Dallas areas. They were Platinum rated by Control4 and had good reviews online, so I gave them a call. Kyle is the lead sales person there and he came out to my home to meet with me in person to talk through what I wanted to accomplish. We discussed options for putting music throughout the home (my home happened to be pre-wired for speakers, but none were installed), surveillance cameras so we could see the perimeter of the house, an alarm system with remote control from an app (alarm.com), and some light home automation including lighting control for some key lights, automated shades for my master bedroom, and thermostat integration. Kyle answered all of my questions on these topics and educated me on some ideas I wasn't aware of (like having the alarm sensors trigger lights to come on when I come home). He sent me a detailed, written proposal a few days later, and made the changes I needed to the proposal so that I could move forward. The install crew that came out was prepared for the work, knew exactly what was to be done, and carried out the work quickly and professionally. They trained me on the system so that I felt comfortable using the features and they left my home very clean, despite having cut in new speakers into the ceiling (a messy job). All that to say, if you're looking for a competent, professional, and friendly company for your A/V and security systems, Kelltech is a great resource. I will say they weren't the cheapest bid I received, but I felt like they understood what I was wanting to accomplish and weren't trying to low-ball me with their proposal. Good work Kelltech!

Audio Video Solutions

I've known Matt for 10 years. We have done several jobs together, including my home and my parents…read morehome...and a number of commercial projects. Never had a contractor experience this good. If you need AV work, this is who you go to. Thanks so much Matt.

Wyred AV

4.0

(8 reviews)

I reached out to Jesse and found him to be incredibly pleasant to deal with during our initial…read morecall. I had a relatively small job, was in no rush, and I'm located close to their shop. We agreed on a date & time to meet. Before our meeting, Jesse texted that he had Covid and had to postpone. No problem....but then he went dark. I called, texted, checked on him to make sure he was okay...nothing. It's been over a month now, leaving me to assume that Jesse didn't want to handle my project. I understand small jobs being unattractive, potentially declined, and I can accept that. I can't accept being ignored by a service provider. I found a great alternative that did everything I needed for $4,700. It's great to have someone who will respond to me.

Wyred has provided excellent quality service and the worst follow up ever, no returned calls after…read moremultiple messages. you just cant count on them ......

1AV

(3 reviews)

Great service! James is professional, trustworthy, and honest. You won't find a better man for the…read morejob! 1AV recently installed my security system. I've never felt safer. The professional instillation was so well done, and intruder would never notice the security system - not a wire in sight! I'm happy to call 1AV for any home solution.

We highly recommend 1AV, LLC for any AV installation needs. JD Wallace did our installation and he…read morewas very understanding and knowledgeable about the project we wanted to do. He came by last week and mounted and installed our new outdoor TV. He was also able to reconfigure our home audio with our receiver and install our Ring doorbell camera. Overall, the work he did looks very professional and we are very impressed. He quoted a very reasonable price and was very meticulous about his work. We could not have asked for a better job and will definitely reach out to 1AV again with any future needs!

New Era AV Technologies

(6 reviews)

Erasmo and team worked tirelessly on our Control4 install. We ended up adding on more devices and…read morespeakers as the days went by because it was so clear they knew what they were doing. I had quoted 6 different companies in DFW, but these guys were both the most affordable and most knowledgeable. In the quoting process, Erasmo created 4-5 revisions to fit my budgetary needs and accomplish what I wanted. Their programmer care after the install was done and spent a day with me programming everything I wanted. For example, when we get home at night and click the gate button in our car, we now have all the back porch lights and indoor mud room lights turn on to improve safety and comfort. Our blinds are programmed through Control4 as well now and will adjust automatically through the day and evening. We also integrated Alexa so we can do voice commands through the home. Couldn't be happier. Thanks Erasmo and team! 6 months later, and no regrets!

Erasmo and his crew are the absolute best. You will not find a group that can do a quality…read moreinstallation like this very often. It starts with installing a solid wiring infrastructure necessary to support the increasing demand of audio, video and control protocols of today and tomorrow. Many groups out there cut corners and go cheap and you end up with an unreliable system with intermittent problems or worse. Then when you try and add or update to your system in the future nothing works. These guys know what they are doing and do everything first rate. I am a pain in the ass type of customer being an electrical and software engineer myself. I am also a certified Control4 developer, so when I say these guys are good I know what I am talking about.

GetMeTech

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A.H.S. Security

with a lot of companies offering to put in cameras, these guys are tops. their bid was almost half…read moreof the other two companies i called. Rick L. was a very cordial technician & well knowledged. if looking into surveillance systems, you should hear what they have to say. he had the perfect solution for my elderly parents, who refuse to move, but need assistance. thanks again AHS! we will be calling again for additional work

AAA Home Security Dallas

My monitoring is unfortunately with Guardian Protection, but AAA provides local support for the…read moreequipment. It was refreshing to interact with a company that understands customer service. They responded promptly when finally notified by Guardian that my whole security system was down. They did a remote restore which resolved the problem and still sent a technician to my home to double check the system at no charge. The technician was knowledgeable and very helpful. I will contact them directly if I have any system problems in the future.

Dallas Custom Home Theater