Service is so important, and this experience has been truly 5 star. Thank you CCC Company. My…read moresystem is old, but they keep it humming strong, always helping to prolong the life, as opposed to pushing a new system on us. Highly recommend.

Exceptional AC company! This is the best experience we've had since moving to Phoenix. Michael was…read moreextremely professional, fast, and very reasonably priced. We contacted Cave Creek Cooling for a second opinion after another company claimed we needed a new compressor. Cave Creek Cooling confirmed our suspicion that the first company was trying to rip us off. It turns out the compressor just needed a thorough cleaning. Michael responded within 10 minutes of our initial call and arrived just 10 minutes later to diagnose the problem. After an hour of servicing, our units were working perfectly. They are easily the best AC company in the area. I would give them a 10-star rating if I could!

Just an exceptional service appointment. Damian was incredibly thorough and absolutely knew his…read moretrade and was both friendly and professional. In the past I've been really disappointed with other air-conditioning service companies. As far as I'm concerned Larson is the best and now the only AC company I'll ever call going forward. Once again, thank you Damian for doing such a complete AC check on our older Trane system. It was a truly pleasant experience!

I had a great experience with Larson Air Conditioning. From the start, I really appreciated the…read moretext notification with a photo of the technician before arrival--it made me feel informed and comfortable knowing who to expect. Dan, the technician, was honest, professional, and genuinely kind. He took the time to explain everything clearly and made sure my thermostat and air conditioner were working properly. Overall, the service was smooth and efficient. I would absolutely recommend this company to anyone looking for reliable HVAC service!

Used them this year to service and repair our carrier units. They were great! No complaints. We…read morewill continue to use them from now on.

No response to phone or message. They have installed my system three years ago. Had a problem. NO…read moreRESPONSE!

I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

I have used this company before with great success. It took awhile to find a company with this…read morelevel of service and professionalism. I have had an HVAC installed (with a follow up by this company-it's just what they do!) and today, a garbage disposal installed. Fidel was on time, answered every question, was efficient and kind. Fidel went way beyond the call of his assignment in explaining what would be the best fit (not the most expensive, the best for me). AHWA cares not only about the repair or installation, but wants to make sure I am happy with the work. Thanks for another job well done.

Thank you for all the hard work Tru comfort went out of…read morethere way to give us great customer service we appreciate all the hard work Very honest and great customer service can't say enough good about this local Arizona company After 6 different ac companies giving us the breakdown over why my unit keep Breaking compressor loosing all coolant and busting a pipe now 3 different summers -- even though we went with a different company just for financials reasons wanted to say thank you so much to comfort for providing your opinion. I will let people friends and Family know that their local small business provides great customer service versus big corporate, who doesn't give a fk.... Very happy positive unicorn sends blessings to this company stay positive and true ...

Call Tru Comfort Heating and Cooling today! They are professional, honest and hard working. The…read morequote was fair and honest, no hidden charges or fees, and no pressure to get something that I did not need. The team that completed the install was courteous, knowledgeable and seemed to really care about doing a good job. They took the time to answer all my questions and make sure that I was satisfied with the end result. I highly recommend Tru Comfort Heating and Cooling!

Our A/C units are 29 years old and are starting to go out. As a result I inquired with a few HVAC…read morecompanies to get quotes on a replacement of two units. Alex (owner) was incredible to work with. He came out to our property and did a full evaluation. He caught things that no one else did. One thing that stood out to me was his transparency and honesty around the setup of our systems. We have old suction lines and liquid lines that are not compatible with the new Trane units. He has a solution for that but he was the only one that mentioned this. Some of the other installers that I inquired from also quoted us on the exact same Trane unit and failed to bring this up. In fact, the other companies were going to install a Trane unit on old lines, which would cause early compressor failure and voided the warranty through Trane due to the units being installed on the wrong sized lines in the first place (verified this with Trane). Alex was patient with me through all of my questions, provided examples of what it would look like to replace the lines, and was amazing to work with. Even though we ended up going with a company that made units compatible with our old lines, I am forever grateful to Alex and Ideal Air Conditioning for saving us from dumping a bunch of money to potentially have a premature failure down the road. If replacing the lines was not mandatory, we would have chosen Ideal Air Conditioning in a heartbeat. We plan to use them in the future for all of our HVAC maintenance!

My husband and I first heard of Ideal A/C & Installation at the Phoenix Home Show in January when…read morewe stopped by their booth. We recently purchased a home in Phoenix and were aware that we should have our A/C units serviced in the winter. We had a good feeling from our chat with them, and booked a maintenance call. Matt serviced our A/C units and showed us the condition things were in. As new homeowners, we were unaware of how good or bad the units were, and Matt helped us see we could be running them more efficiently and safely if he made some repairs after servicing. We went ahead with the recommended fixes, and he made all the repairs while he was here. He showed us that he really cares about his customers, and took good care of us when we had a lot of questions we needed help with. A few weeks later, Brian came over to perform a home energy audit and brought to our attention some additional issues that were causing us to leak energy and money. Although it's hard to accept that there's a lot of deferred maintenance we have to spend money on, we trust the team from Ideal and appreciate their review of our home. My father was a very successful commercial HVAC salesman in another state, and I grew up in the world of air conditioner talk and spent a lot of time at his company. The team at Ideal made me feel comfortable, like I felt with my dad's employer. I recommend Ideal - Elaine, Matt and Brian are the ones we worked with and I love that I can really trust them.

My air conditioner went out upstairs and I called and they were able to send out a technician…read morewithin a hour. These guys charge a flat rate + parts which is great! The tech called me when he was on his way and did not keep me waiting. He found the problem, came down and showed me what needed to be replaced, and had my air back on within two hours. Excellent service and I highly recommend them!

My AC went out a few weeks ago. I had a service man out within 24 hours who was very professional,…read moreand had my AC unit up and running within a few hours. 10/10 would recommend for any HVAC needs. High quality service.

Joe, the owner with his daughter Marky who answers the phone & handles billing are a genuine,…read morehonest, trustworthy, reliable, caring, cost effective company. I have enjoyed the benefits of this company for many years. I truly have peace of mind knowing this company is reliable and affordable here in our Hot desert! I highly recommend signing up for the plan they offer to keep you covered year round. Their work is very good, and their technicians are very knowledgeable, respectful, and eager to maintain or resolve any issues that need addressing. Thank you for your exemplary service! Kate :~)

Wise responded immediately and was on site in less than an hour. They had the work done quickly and…read moreeven let me watch :-)

Don-Air is a small business, so you're dealing with the owner. As the owner, he wants to keep you…read moreas a customer, so he does a great job for a fair price. His company isn't like some others where techs exaggerate the problems with your unit (or even invent problems that don't exist) in order to make a higher commission. With Don, you're paying for quality workmanship, not advertising and marketing. I was referred to Don by my mother, who had been referred to him by a good friend several years ago. Don installed Mom's HVAC unit and has done a great job maintaining it. He is wonderful to work with and gave us some good advice about maintaining our systems (like what types of filters to use) that won't cost us a thing and will end up saving money on repairs later on. Don does a great job, and I feel very comfortable having him in my home.

My mom's air conditioner started blowing warm air today. I changed out the thermostat hoping that…read morewas the fix. It didn't. Of course it is a holiday weekend of all times. Our ac guy we had found on Yelp retired completely due to illness, so I was searching Yelp. I came across M&R. It was the first company I felt comfortable trying. I got through. His website number wasn't the same as the number I was suppose to text the info to. I thought he wasn't responding, so I started calling around. No one answered, or they couldn't come out for 3 days. I called him again, and I am glad I did. He gave me the correct number to text. Oscar, his tech was at the house in less than 15 minutes. He was done replacing the capacitor in less than 5. My mom really liked him. He really likes his job at M&R and was talking about how thankful he was of the owner he worked for. Great guy. Supposably we have a better capacitor that is more reliable. Looks like a have a new ac guy now. I just noticed I had reviewed him before. We Yelp all the time foe services for our neigh ors and they liked him too. I hope we don't need to use him again any time soon. =p

AVOID THIS SHOP - COMPLETE RIP-OFF AND DISHONEST OPERATION!…read more They sneak in a $99 diagnostic fee without ever mentioning it beforehand. When confronted, the woman on the phone had the audacity to flat-out lie, insisting "I already called you and explained the fee." Worse, they totally misdiagnosed my AC problem--recommended an expensive, unnecessary repair that multiple other shops later confirmed was completely wrong. Their quoted prices? Absurdly inflated--often 2-3x higher than legitimate competitors for the same (or actually correct) work. This place is predatory, unprofessional, and dishonest from start to finish. They target people in a bind who need quick AC fixes and don't know to shop around. Bottom line: DO NOT GO HERE. Get quotes from at least 3-4 other shops first. Save your money, your time, and your sanity--stay far away from these crooks. If you've been burned by them too, please share below so others can be warned!