Great experience! Quick responses by text and call. Perfect communication at all steps of the…read moreprocess. We had some critter chewing through our attic into our home and Dustin at Virginia Wildlife Control talked us through likely culprits. He outlined a plan to remove this squirrel, repair the damage, and prevent further animals from entering, while being very transparent on pricing. All around highly recommend.

At the beginning of May, Dustin came out and did good preventative work, but couldn't remove a…read morestarling nest from my vents because it was a little too far back. He said he would come today, May 20th, to do a starling stopper and clear everything out. He also said he would contact me the evening beforehand to confirm a time. I contacted him May 16th to see if he could come earlier because I have bugs dropping out of the vent due to the starling nest: No response. I contacted him again on May 19th to be sure he was coming again the next day, because the situation is extremely bad: No response. It is the end of the day on May 20th, and he did not show up. He did not attempt to get back to me in anyway. I prepaid for a (small) portion of what should have been today's fix, and I now have a full blown bird mite infestation instead.

Guys stopped to help me out after the snow. They plowed back the snow pile so I could get my car…read moreout. Good guys!

Horrible customer service and terrible service that was not thorough at all. If I could give the…read morecompany zero stars I would. It's extremely frustrating to pay $500 for an incomplete service that only took the technician 40 minutes and did not get the job done. Subsequently, I persistently called, left voicemails and emailed for 2 weeks letting them know of my issue and they kept giving me the run around. It's unfortunate because they were so quick to get me scheduled to take my money but when I told them they obviously didn't do the job I paid for, they have been completely ghost. Because of the nature of the situation and the health hazard, I had to call another company to fix the faulty job they did. The new company is excellent, great customer service and I will recommend them to everyone with any similar issues as well as my HOA because we have wildlife issues is my neighborhood quite often. Companies like Jesse James do not care about customers... customers who work hard NOT to throw away money! I do not write reviews often so when I do it's because I value my dollar and do not want others taking advantage. Sadly, I was referred to Jesse James by another company who could not get to me sooner so I'll have to also let them know about my experience so others do not have my same fate! And do not lie and say you were not given access to the interior of the house (like you did in your response to me on Google). If you would've called me back or responded to my emails - had a conversion about any of this you would have heard the truth. Review our invoice that states exactly what we said no to - upcharges your technician tried to sell us for exterior gates around the vents. This is exactly why your customer service is horrible. You as the owner weren't even respectful enough to respond and let me know hey this is what my technician told me but what actually happened? Again, absolutely horrible - all around hands down despicable service and an even more terrible leader who would rather hide behind a computer and lie on the internet than face the truth!

Shawn may have had personal or personnel challenges. He came…read moreback to me with a substantial refund. I believe that he made things right!

Contacted Shawn when I discovered a huge wasp nest right over an entry to my home, just as I was…read moreheading out of town. He took care of it quickly and kept me informed of its removal. I'd absolutely recommend him!

Needed some work done with some insect issues around my house and they did a fantastic job. Had…read moresome issues with heavy ant population making it's way into my kitchen and they had it cleared up within 2 days after treatments. I was so pleased with their work that I actually contracted them for some work at my job on small wildlife issues and they knocked that out in no time also. Reasonable pricing and great communication with even better results. Even called a week later to check up and EVEN a month after that to make sure that fixes implemented were still effective. Would definitely recommend - top notch people.

I am on the quarterly service package and have zero complaints. Mike is knowledgeable and helps…read morekeep our house protected from pests. 10/10 would recommend hiring!

We had about 5 skunks that didn't seem to be phased by the presence of people that were coming in…read morethe yard and both of the porches and wouldn't let us out of our own house. They sprayed the neighbors kid and another's dog. We called panhandle wildlife solutions and he came within the hour and set traps. 2 got in the traps about an hour after he left and he came back 20 minutes after I called him back and removed them that same night. Got the others the next day and the problem was solved. Was finally able to go outside and take the dogs out with fear of being sprayed. Would definitely recommend!

From the owner: Panhandle Wildlife Solutions LLC proudly serves the Eastern Panhandle of West Virginia. We are your…read moreresolution for human/ animal conflicts.

This is a very good company - honest, fair and their customer service is top notch. I am very…read morepleased and will be calling Barrett for all pest control needs in the future!

Given all the other high reviews, I must have had an outlier experience, but I had someone come and…read morequote pest control, primarily for bugs, last fall. The quote was outrageous, something like $2k for the year, and I was told I had termites in my crawl space. I had my boyfriend and five other contractors look for termites, all said my area was fine, and termite free, and so I'm not quite sure why the rep from this company was trying to upsell this service for a non existent problem. Based on price and misinformation, I didn't go with them. Plus the guy who came out seems a little jittery and acted strange, so... really not interested.

This pest control company is the most responsive pest control company I have ever felt with. They…read moreare easy to get on the phone and deal with. Their technicians are friendly professional and thorough in their pest control. I recommend Petti highly.