This is a very good company - honest, fair and their customer service is top notch. I am very…read morepleased and will be calling Barrett for all pest control needs in the future!

Given all the other high reviews, I must have had an outlier experience, but I had someone come and…read morequote pest control, primarily for bugs, last fall. The quote was outrageous, something like $2k for the year, and I was told I had termites in my crawl space. I had my boyfriend and five other contractors look for termites, all said my area was fine, and termite free, and so I'm not quite sure why the rep from this company was trying to upsell this service for a non existent problem. Based on price and misinformation, I didn't go with them. Plus the guy who came out seems a little jittery and acted strange, so... really not interested.

Shawn may have had personal or personnel challenges. He came…read moreback to me with a substantial refund. I believe that he made things right!

Contacted Shawn when I discovered a huge wasp nest right over an entry to my home, just as I was…read moreheading out of town. He took care of it quickly and kept me informed of its removal. I'd absolutely recommend him!

A 5 for tech Karen but score pulled down by changes in service and price over the years…read more We have has Home Team for several years first with Pest and then Termite service. I'venotived over the years price increases and some cut back in service such as putting traps and baits which other Pest Companies provide. I have been tempted with other providers offering the same ormore services at lesser costs but the only freason we have kept Home Team is its technician for the area Karen who works diligently, is very pleasant and keeps homeowners informed. This service I notices someone else so should she leave, we may consider another firm that provides the "extras"we received but now don't. Always hard to understand when prices go up and services go down. So kudos to Karen who is excellent at her job. She represents the Compay well and I hope she is appreciated by them. The few times I have had to deal with the Home office its been hit of miss with customer service.

This company we have used over 13 years with no issues ,very happy. THEN After 1 Tech not doing his…read morejob properly over and over me complaining and asking for a different tech I was " released" from service. We were paying full service costs yet tech didnt check the outdoor centricon units, I offered pictures for proof, he did not remove cobwebs as per contract, and so forth....I complained again and they made up an excuse to let us go AFTER 13 years of service and 100% on time payment. I would not trust this company as they put their techs above the customer. I would not recommend them due to their shady billing for services not performed and how they treat an excellent customer who just wanted good services.

The stinging spawns of satan have been eliminated! What's not to like. Without hesitation the tech…read morecrawled under my deck to locate the nest and added treatment. Literally took a day and they were gone. As added benefit we also had an ant problem. They are gone as well. The tech was fast, professional and results are the results!

We're very pleased with Potomac Pest and Termite Control. We had squirrels push through a soffit…read moreand call it home. (I videoed at least six adolescents going in there.) Potomac Pest Control were quick to respond and John came out and accessed the area and explained exactly what would happen next, including pricing. The next week they came out and the squirrels had left. It was a weird situation but they were young squirrels and most likely jumped from the roof. John climbed a ladder onto the roof and determined they were in fact gone, then he sealed the soffit and charged us accordingly. I would highly recommend this company. Grateful for this issue to be s

I have a handful of rental properties and James services them and my home. I have always been very…read morepleased with the service he provides. Sometimes renters have bug issues that require special attention. James goes above and beyond when treating a tenant's home. He is simply a great bug guy and very trustworthy!

I highly recommend Apple Valley Pest for ANY pest control issues. James is very quick to respond…read moreand professional when you need someone immediately. They will keep coming back until your problem is gone and also do monthly commercial properties at a very reasonable price.

This pest control company is the most responsive pest control company I have ever felt with. They…read moreare easy to get on the phone and deal with. Their technicians are friendly professional and thorough in their pest control. I recommend Petti highly.

I had to call Key Pest Control for a yellow jacket nest on the porch. I called on a weekend,…read moreexpecting to leave a message and them to call me back the next business day. Instead, they called me back within minutes and scheduled an appointment to visit on Monday. What incredible customer service!! They easily handled the yellow jackets and didn't even charge us for it. Wow! These folks go above and BEYOND in terms of customer service :)

Just had to recommend Key Pest Control for their incredible customer service. Shawn couldn't…read moreactually help with our problem (a northern water snake under the front steps!), but he went above and beyond helping me find someone who could and giving me good advice in the process. It felt downright neighborly, like something straight out of a '50s sitcom :) Hoping we don't have reason for future pest control services, but know who we'll call if we do!

Great Service True core values…read more Excellent customer Service Added the service about few months ago and no bugs to be found

this owner of this LLC with his cell phone 540-486-8279 is a ones man operation…read more he came to my house in October within a day of calling him to assist with mouse issue coming from kitchen. he was quick to respond and charge $350 for half hour of his time. he did not move the oven to check behind or checked anywhere In the kitchen. he goes around the house and sprays some foam on the deck claiming he saw hole there. he then leaves. he said I have 6 months guarantee if mouse returns and he will come back at no extra cost. few weeks later mouse back coming from under oven. called him he said his office will arrange appointment. did not happen. for a month had to deal with mouse infestation still. texted, emailed and complained on thumbtack app but he never came. after one month and a half I contracted with private pest control and $555 for great guy who ripped the kitchen apart and found holes on the wall where mice were entering from. he put metal and closed al holes. this happened oct/nov timeframe and until today not a single mouse in. this personnel is not honest nor does he do good job. I wasted $350 and he refuses to refund it back for services not rendered. beware of his services. not worth it

Owner arrived and said we were under warranty from builder as his staff did work under contract…read more Saved us some money. Will definitely call them after warranty expires.

Customer Service is extremely unprofessional and Rude. If they're this way before they service I…read morecan't imagine what kind of service they provide if I had a complaint or issue.