Wonderful Staff! Optometrist is friendly and easy to talk with. You can tell they really care about…read moretheir clients

While on a vacation in Mexico, my retina became detached. I was able to seek medical treatment…read morethere. Dr. Paul, Dr. Alex, and staff were there throughout this treatment by email and phone calls answering my questions and making me feel comfortable that I was receiving the best treatment possible. Prior to my return, they referred me to a specialist so that I was able to be seen the following day! Their experience and support went above and beyond!

Came in for an eye exam and contact lense fitting. Reception was great, the assistant that took me…read morethrough the pre-exam was great. No longer a first rate facility - MUCH more expensive than Dr Linton owned it.

My wife sees Dr. Linton and has known of him for some time and set the appointment for me. Finally…read moretaking the plunge and getting contacts even though I have a phobia of putting things in my eyes...even drops. When I got there found I wasn't seeing Dr. Linton, okay no biggie. After all the exam and tests and whatnot was told I'd be given some trial lenses to work with and learn with and I would get a call in a few days to see how I was doing and to let me know when my lenses would arrive. The woman that was to help me with my trial lenses was rude and not helpful at all. I had to find out from a co-worker that they could be inside out... and then my wife showed me how to tell!! Well, I got 2 different strengths on the trial lenses which was tough to adjust to, and I got 7 lenses and told to throw them away at the end of each day. Okay, 7 lenses are not going to last very long especially when I have 2 eyes and that equates to 3 days and one left over! This was all on the 6th of January, it is now the 20th!! No calls, no lenses!! I have called and called...no answer and left a message asking for some answers... nothing!!

Very friendly and took time with me. A big side note, as they were able to take our son in an…read moreemergency due to metal flakes in his eye due to work, and took care of him very well with super short notice. Good people all around. No hard sell, good exam with very modern equipment.

Terrible experience here . ordered a replacement and received the wrong one . Had showed which was…read morethe original one but was told they didn't have it on record which was so mind blowing because we only came here but made the best choice and left

Wow, first time there, definitely going to continue. I had some flashes in my right eye and went to…read morethe ER. They said they didn't see anything but said go to an optometrist for a dilated exam. I didn't much like my old optician, so I called these folks. They got me right in, were nice, did a comprehensive exam, and explained everything. Luckily, it wasn't anything dire. I made annual appointments for both my wife and myself.

Good service, terrible glasses…read more Use of anything but Bellevue Vision clinic's "special" cleaning fluid ruins the lens due to the fact that they are made from cheap plastic. (Note cleaner used has worked fine with every other pair of glasses ever owned). Also opted for the add-on of magnetic pop on/off sunglasses. They are convenient, but the magnets are well within the field of vision. When complained about the issue was told there was nothing to do but perhaps let the manufacturer know. Finally, despite several visits for re-adjustments they still fit poorly. Back to old glasses. Waste of time and money. If you proceed anyway: Be VERY careful on your selection and stock up on the "magic" cleaner.

Updating my review in honor of Women's history month. Let me start by saying this- this review will…read moreprobably sound like I am personally friends with the business owner- I am not but wish I was. I met McKenzie by running into her shop ten minutes before closing time, racing over after work to get my broken glasses repaired. i was fully prepared to pay the repair fee posted on the website- she insisted it wasn't that big of a fix and wanted to do it for free. When I insisted on paying, she charged me $3. I have gone back several times for glasses fittings and repairs and she never charges. Most recently I came in with a bunch of glasses to see how different they were from the new script I received from the eye doctor . She so kindly tested every single one. I was prepared to finally pay her for her kindness by buying a pair of sunglasses or at least sunglass lenses, and she acted with the most integrity I have seen from a business owner in ages. She said that despite none of the prescriptions being the exact same there was one pair of sunglasses that were close enough that for sunglasses which are more forgiving I wouldn't notice a difference and that if she were me she wouldn't bother buying new ones. She absolutely could have sold me a pair of sunglasses- it was again right at closing time and instead she helped me out and did not charge a penny. I don't know how she stays in business but I am so glad she is. I think its worth the cost to go somewhere that is doing it right. The prices are high because her costs are high- she has what is likely a razor thin margin. Unfortunately because she does not have an optometrist or ophthalmologist on staff she can't bill insurance, but for those without vision insurance or looking for an extra pair etc- I would highly recommend Capital Eyes/ McKenzie and her adorable shop puppy. 10/10 service, a decent selection and she is so great at making recommendations (she had customers buying glasses the last time I went in so I got to watch her in action).

Frames were titanium so she couldn't fix them by soldering but she did swap out the lenses to my…read moreformer frames which were almost identical. When I asked how much I owed, the proprietor just shrugged to say, nothing." How refreshing to see there are still folks like this in the world today. Great place!

Had a serious problem with my glasses and Jackie was a pro at fixing them! I did not even buy them…read morethere and she still didn't even charge me anything! I can see clearly again and my glasses feel brand new. I was impressed by how seriously and well this practice was taking COVID too. They had some impressive cleaning policies in place and everyone was following them to a T. Come to this clinic!

I have gone to this clinic a few times now and everything was great up until my last visit. I…read morecompleted the initial check-in and assessment and was then put into an exam room towards the back of the office. I was basically ignored for about 45 minutes until someone opened the door and said oh, I didn't know you were waiting. They apparently lost me in the system, and no one came to do my eye exam. On a positive note, I was able to order glasses that worked out very well for me so I'm offering a mixed review.

I can clearly see why this place is 5 stars -- no contacts required to spot that quality!…read more Let me be transparent: I had my eye on this place for a while, and they did not disappoint. The front desk team was friendly and efficient, and I didn't have to wait long -- they really keep an eye on the schedule. Talk about love at first sight! The doctors here are truly iris-istible professionals. My exam was thorough without feeling like a staring contest, and they explained everything so well that nothing went over my head -- I could see their point every time. When I asked which lens option was best, they didn't make me a spectacle of myself -- they framed the answer perfectly. Speaking of frames, their recommendations were 20/20. I thought choosing glasses would be a cornea-dilemma, but the staff had a great vision for what suited my face. The value was eye-popping, not eye-watering. The whole experience exceeded my visual expectations. It's plain to see this team cares about their patients -- nothing about this place is shady... except their excellent sunglasses selection.

Love the experience here at West Seattle Vision…read more I firmly believe that businesses that have a good vibe are the ones that do well in the long run. One of the indicators is low turnover. West Seattle Vision is the perfect example. Doctors, front desk staff and skilled professional opticians here and we've been working with them for years. Love it. Being a technology nerd I appreciate it when my healthcare providers use state of the art equipment like optical coherence tomography and widefield imaging and you'll get that here. Luckily I don't need glasses but my better half does and she loves the selection and advice. Great all around.

Overall great experience at Oliver Peoples at the Bravern. I had worn OP frames years ago before…read morethey had standalone stores and even 20 years ago, they were stylish and used high quality materials. Sure, places like Warby Parker may have much cheaper frames, but looking at acetate frames, the quality and details of an OP frame will be much higher. The standalone stores have a great selection of frames, and Amy, the associate was helpful and patient with frame selection. I splurged on a pair of prescription sunglasses which turned out very well. While the prices may seem high, they do have sales and while they did not accept my vision insurance, they also provided discounts which made the pricing very attractive. I don't see OP as often at optometrist offices anymore, so it's worth stopping by when shopping for new specs.

Beware - Untrustworthy Business Practices…read more I purchased frames and lenses from the Houston location and was charged the full amount immediately, even though no valid eye prescription was provided. I later discovered that my prescription had expired and it will be two months before I can see my ophthalmologist. I contacted the store right away to cancel the order, but they refused, citing a questionable "cancellation policy." Corporate customer service has been equally unhelpful -- they can't even locate my order, despite my credit card being charged. As of now, I have received no refund and no resolution. This experience has been deeply disappointing. Unless they correct this and issue a refund, I'll be sharing my experience across every relevant consumer and review platform to warn others.

I had high hopes for this clinic since it has so many high ratings. My experience getting contacts…read morefrom them was the worst I've ever experienced. I came in very clear what I wanted and didn't want. Exam and office visit was normal. When it came time to get a trial of contacts they had to order them. I drove an hour to come to this appointment then have to come back in a week? I paid $10 for them to mail them to me. Those didn't work, so I called and they had to order more, but this time had to make an appointment because they are so busy they can't take a walk in try-on. Very long story short, they had zero contacts at their office for me to try. Each time had to order them. So, if you want contacts be prepared to wait. Once I decided on a pair, the prescription was wrong. I don't even know at this rate if I have the right prescription. Called to order contacts and got the confirmation a week later that they were ordered. Why it took so long? Idk. That certainly put the nail in the coffin. Probably took two months to finally get my contacts. Do not recommend this clinic at all - may look nice but the details go a long way.

Terrible! We are so frustrated with this place, but since we've already paid for glasses we are…read morestuck with them. We have been waiting WEEKS for glasses. The first time the glasses arrived the lens was crooked so they had to be remade. The ball got dropped somewhere so they glasses still didn't come in. They had us come in a select a frame for free so they could send to a different lab (the first one was in California) to supposedly get them made quicker and correctly. We were told 10 biz days they would be in. Well, it apparently is going to be closer to 15 biz days! What a dog and pony show - have us in, give us a free frame, promise to get this fixed, blah, blah, blah ... still we wait. I'm sorry I ever referred anyone to this place!!!

He really cares about his patients, takes time to be sure all you questions and concerns are met…read more Love the staff too. I go for my annual checks here

Doctors are great, optician placed correction in wrong area of lenses and is usually too busy to…read morehelp more then 1 person.