This is a VERY affordable option for renting a car for any occasion! My husband and I had to have…read moreour car towed to have maintenance done twice in 3 weeks and our insurance doesn't cover a rental. After dealing with Enterprise and their crazy (refundable) $300 deposit, we spent $136.81 for the rental of an SUV including their insurance (with a military discount) for 2 or 3 days and we spent $140.57 at Budget Rent A Car including their insurance with a military discount for 2 or 3 days. At Rent A Wreck, we rented an economy car for 5 days and spent $95.78 after a military discount with no insurance through them because they don't offer it. -The only negative. Such an awesome, affordable deal!!! The cars from Rent A Wreck are no more then 5 years old, so you're most likely not renting a piece of junk! The car was clean and ran smooth!

Absolutely INCREDIBLE Service, Beautiful SUV, The BEST Price in town . . .I Can not say enough good…read morethings about everyone there . This is by no means a rent a WRECK....... Again Amazing all around service

I recently rented a car for my birthday (Jeep Wrangler) and the manager Raj called me a few days in…read moreadvance to let me know that there was a shortage in Wranglers (I completely understand as people are bored during Covid and who wouldn't want to rent a Jeep in the summer?) He told me that he would try to find me one, and asked me to call back the afternoon of the reservation. Well, HE called ME(added bonus) on the day of pick up and told me that he found one for me! I was extremely appreciative and happy as that was all I wanted for my birthday! (Since we can't do much else for now.) There were a few blips in between (MY issues, not Enterprise) and he was super helpful and friendly about it all! Raj, if you see this I appreciate your hard work and kindness!!! Also, the girl who took my info when I arrived (I think her name is also Lindsay. I could be wrong) Was SUPER friendly and helpful. :) I've rented from this location a few times, but this will ALWAYS be my go to location now. After experiencing AMAZING customer service like that, I will not even look elsewhere.

They charged me an additional $900 for winter tires that I never requested. Every effort I made to…read moreresolve the issue was unsuccessful. Managers refused to take calls, I was forced to repeat myself multiple times, and I still received neither a refund nor receipts for the questionable charge. They also failed to follow the instructions provided by my insurance company regarding the vehicle specifications that should have been given to me after my accident, yet they still charged me for a service I never asked for.

My experience with the Enterprise location on Merritt in St. Catharines was amazing! They were…read morefriendly, accommodating and reasonably priced. They patiently worked me to find a vehicle to accommodate my bike, and easily extended my rental when I needed to. By the end of the rental, I had moved across the province and they helped me arrange a drop off location so I didn't have to spend a full day driving the car back. I highly recommend this location!

We had an issue with the car we rented in Buffalo. Needed to exchange for more suitable car…read more Buffalo is over an hour away, and was unable to help us, anyway. We were referred to Courtney at St Catherine's location, who made extra effort to resolve our issue. Thanks to her and her colleague in that office - our vacation is more enjoyable, now.

I was quite disappointed by the extortionist prices (close to CDN$400 for a three day day minivan…read morerental), especially when on the last day as I called them to see if I could leave the car and drop the keys in the dropbox, they told me that for each hour after 6 pm I would be charged an additional CDN$42!!

My issues started by back with the purchase of my 2024 Prius Prime. I purchased a 2022 model but…read morehad to wait two years until I finally received my 2024 due to COVID supply chain issues. During negotiations, I was blatantly lied to by the salesperson, and ended up having to pay more when I finally received the vehicle. However, I am going to skip past that part, and jump right to my more recent problem. My first winter with the car, I start having issues with the battery. The car won't start at all. No dashboard lights, no power locks, the car is completely dead. The Prius Prime has two batteries, one for electric driving, and a smaller 12V auxiliary battery that is used for all of the electronics in the car. The battery that is not working is the auxiliary battery. I manage to get a jump start from another vehicle, and brought the car back to Performance Toyota. I informed the dealership that my battery isn't just dead, but that something must be draining it while the car is idle. I also had other computer issues, such as sensors misreading, so I asked them to look into potential other electric problems. The dealership informed me that they would replace the battery under warranty, but that all of the other issues are just "normal Prius things". After the replacement, everything seemed great. Which brings to now, Jan 2026, and I am once again having issues with the battery. The car won't turn on at all. I manage to get the car back to Performance Toyota, and in my head I was thinking, "this time they will definitely look into the underlying electrical issue". I was dead wrong. This time, the dealership refused to do the warranty replacement, and instead blamed me for the issues. They said that "I don't drive the car enough" (9500 km in two years). I asked them to provide documentation that shows I need to drive a minimum amount in order to maintain my warrantee, but they failed to provide any. They said that I leave the car sitting for too long, and that I need to purchase a battery maintainer. When I asked "What battery maintainer does Toyota recommend?", I was told, "There is no recommendation". When I asked how long I could expect to not use the car and still expect it to work", they failed to provide an answer. When I asked why I wasn't told about any of this when I purchased the vehicle, they just deferred blame to the sales department. I then had questions about connecting a battery maintainer to a 2024 Prius Prime (it's complicated because the battery is in the trunk, but the trunk won't open when the battery is dead). The service department couldn't give me an answer, and failed to provide any help/guidance for using a battery maintainer. I reached out to Toyota corporate to get some answers to these questions, but they just said that they trust the dealerships judgement and didn't provide me with any useful information. The dealership quoted me $350 to replace the battery. They refused to look into any other issues on the vehicle until I agreed to the battery replacement, to which I told them I don't want to give them any more money. I was able to jump start the car to get it home. Now, I have a car that won't start and is completely unusable. Performance Toyota won't provide any help or assistance to make the car usable again. They accept zero responsibility for any of this, and won't even acknowledge that they car is broken. I was told multiple times that this is all expected behavior from this type of vehicle. According to the dealership, I have to dive [an unspecified number] of km/year, and use the car every [unspecified] number of days, and buy an [unspecified device] to maintain the battery, which I need to install myself with no instructions/guidance. And, if I don't do any of this, it's my fault because the car is working exactly as expected. If you must purchase a vehicle, I recommend that you avoid Toyota If you must purchase a Toyota, I recommended that you avoid Performance Toyota in St Catharines.

Don't recommended shopping for parts Saturday . November 2 2024 I went for Honda Parts to get…read moreTransmission Fluid for my CRV 2007. Price for One bottle was 21 dollars plus tax. I asked worker , why same product in Toronto 17 dollars, here - more expensive... Don' get any logic Answer . I need to buy 3 bottles INV@605482 . Monday 4, 2024 I went again , was short for One Litre of Fluid. Monday price was 17 dollars for One bottle. INV#605492 Asked - WHY ?? Same product , and difference of Price ... Don't get ANY LOGIC ANSWER ... DON'T SHOPING SATURDAY, OR... Find better Honda dealer .

Do not believe anything you are told about a vehicle's condition. Get your own inspection done…read moreelsewhere first. Do not trust them. Period.

HORRIBLE!!! Landed and there's nobody at the desk and nobody answers any phone - trying to call…read moreany Hertz in the country. Never again - where are they and HOW ARE THEY IN BUSINESS????

No one answers the phone. Nobody was there for car pick up. Was there 15 min before closing on…read moreweekend. They need to change this location's name to "Hurts." ...Presidents Circle Member.

I have never used Zipcar for its vehicle services. However, we do have a zipcar parking space…read moreoutside of our condo downtown, and based on that one detail and the issues they have caused would make me never use their services. On more than one occasion vehicles have been parked there and experienced issues with the car alarms going off intermittently... for days! And, no matter how many residences contact zipcar, they do nothing to resolve the issue and just keep saying "we're working on it". Their inability to deal with an issue with one of their own vehicles that is causing a huge disturbance in a residential area is horrible, and because of that I would never use this company nor would I recommend them.

Scammers! Payed $25 for application and got declined without any reason. So I contacted Zipcar in…read moresearch for answer and got this line back. "As noted in our Terms & Conditions, which you agree to upon applying, membership may be denied at Zipcar's sole discretion." I have good credit score and no history of accidents. So they took my $25 without giving me a reason why my application was declined. Like a real scammer! Avoid them! Enterprise works much better.