Booked my rental through CAA and arrived on location within 30 minutes of the interview,…read moreunfortunately the reservation had not been sent to the from CAA yet and i was worried i would not receive my rental in time. However the owner came onto the location and was very accommodating, he made sure to match my price rate with CAA and create an identical reservation. The second issue was that there were no cars at the location, we were at, the owner personally drove me to another location, on Main st east in a very nice jeep. When we arrived they had found that they still needed to clean the freshly returned car before it could be rented to me. As a show of compassion he immediately upgraded me to the very same jeep he drove me in, at the matches rate originally quoted to me by CAA and apologized for the hassle. All in all, the owner, Steve, could have simply turned me away and referred me to another franchise, but instead he took it upon himself to create a path for me to rent this car, a random customer. Thanks Steve. Thrifty, you guys rock!

The worst car rental location around. Staff is disturbingly rude. I was told to come in to pick up…read morea vehicle when I showed up I was told they have my reservation away even though I confirmed with them several times. They told me they would call me when when another one became available. That's was 8 days ago, despite my calling and checking in and every day hearing "we will have one tomorrow" over and over again. We love 8 days later still no call back. Unacceptable and disgusting service.

Rented at downtown Hamilton location two weekends in a row. First weekend, no small cars available,…read moredespite reserving two weeks ahead. Got stuck with an enormous Ford Expedition. Horrible mileage. Second weekend, again no small cars available, despite reserving two weeks ahead. On returning the car, an Enterprise agent walked right to the front bumper, knelt down, and pointed out a depression under the bumper, a location invisible when doing the initial walk-around. I was surprised (because there had been no impact while I was driving), then suspicious. The manager refused to give his last name, or show me the previous walk-around reports. I've reported this to my insurer and to the police as a suspected case of insurance fraud.

Usman is a great host. He was avaialble on call the whole time for any issues / queries and we had…read morea simple process for the documentation....everything was explained clearly....We rented the RvR....the car was clean, well maintained and pretty new. I would definitely recomend using the serviecs of Expert Rent-A-Car. Very happy and will go back again.

From the owner: Expert Rent-A-Car is always open for you - call us anytime to see if you're eligible for our free…read morerental drop off service. Our fleet includes brand new - fuel efficient vehicles with the latest technology to help keep you and your loved ones safe. Whether you need an SUV, or a Compact Sedan, we have what meets your needs. Call us when you need a vehicle, whether its for a weekend getaway, or for insurance replacement. Insurance replacement rentals are directly billed to your insurer to help make a stressful time a little easier.

We called on Friday night late to see if we could rent a van for early Saturday morning to pick up…read moresome furniture I had bought through the local newspaper. I was so relieved - everything was done smoothly from booking the van to pick up the next morning to returning it Saturday afternoon - their hours are great as they are open to 5pm. Staff is very friendly and helpful too! We will definitely be back next time we need to rent a car or truck!

Carter customer service is outstanding! I stopped here to ask directions on another rental car…read morecompany when my rental car engine light came on and Anthony could not have been nicer. I am in the service industry and could not believe how Anthony went out of his way to make calls for me to assist in helping me get a solution to my issue. If they would do that for someone who had not rented from Carters, imagine how they treat their customers. If I ever need a rental in Hamilton, it will be with Carters, thank you for making me believe there are still great companies out there!

Been going to Sam's for at least 10 years now. Not just tires, they do great mechanical work as…read morewell and well trusted at reasonable prices. Sam, Lino and Team always great customer service...highly recommended!

I bought a new car this year and was having a hard time finding rims that would fit in order to put…read moresnow tires it. They went out of their way to call multiple suppliers until the found the correct fit. Other places I had been to wanted to sell me whatever they had is stock and "adapt" it. Service was great! Friendly place, prices were good, and they went out of their way to ensure that I was a happy customer.

I was able to rent a beautiful Ford F-150 from here last minute. The vehicle was wonderful, the…read moreprice was reasonable, and the service was friendly. In particular, branch rental manager Torriya was a delight. I see another review commented on the online ordering (I didn't use so I can't comment on that). Someone else complained about the manager - I didn't deal with the same one so I can't comment on that either (although maybe that previous manager is gone now?). Regardless, my experience was great!

Fantastic Service the staff is amazing! They have been so kind and helpful! The cars are spotless!read more