Cancel

    Open app

    Search

    Enterprise Rent-A-Car

    3.4 (11 reviews)
    Closed 8:00 am - 11:00 AM, 12:00 pm - 5:00 PM
    Updated 1 week ago

    Enterprise Rent-A-Car Photos

    From this Business

    More like Enterprise Rent-A-Car

    Recommended Reviews - Enterprise Rent-A-Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    great service , and nice cars , the staff was wonderful answered all my questons and I will go back . super friendly and helpful

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Faith A.
    36
    73
    25

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe B.
    457
    67
    24

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.6(103 reviews)
    34.5 mi

    The people who work for Enterprise at 2540 Cohasset, are some of the nicest, helpful and generally…read morehappy people I have had the honor of doing business with. I couldn't find a car wash open on a Sunday that did full service so I couldn't vacuum it out. My dog had left hair in the back seat and they didn't charge me an outrageous amount. Enterprise you are now my go to car rental place and Chico Enterprise on Cohasset 100% hit the Best of in my book A BIG THANK YOU Sandra Singer

    My experience with Enterprise was beyond unacceptable, if I could give 0/5 stars, I would…read more I had a confirmed 8:00 AM reservation and showed up on time, only to be told by Julio that there were no cars available. He mentioned that someone should have called me in advance, but I never received any call or notification. Apparently, other customers had extended their rentals, and despite my reservation, I was left without a vehicle. I explained to Julio that I had a family emergency in San Francisco involving a critically ill relative and needed to leave by 9:00 AM. Instead of showing urgency or professionalism, he made light of the situation, which was incredibly inappropriate and disrespectful. I had specifically reserved an SUV, but was offered a minivan or a large Mercedes van, neither of which fit my needs. I declined, and Julio told me to come back at 9:15, assuring me that a car should be available within the hour. When I returned at 9:15, I was told the exact same thing, no cars available, nothing guaranteed, and that I would need to wait another 1-2 hours. At that point, I left again, and he told me to wait for a call when a car became available. That call never came. By 11:00 AM--nothing. By 1:00 PM--still nothing. I finally called them myself, only to be told there were still no cars available. I never received a vehicle, never received a follow-up call, and never received any real solution. This was hands down one of the worst customer service experiences I have ever had. Completely disorganized, unprofessional, and unreliable, especially in a situation where timing actually mattered. Reservations clearly mean nothing at this location

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

    See all

    Budget Car Rentals

    Budget Car Rentals

    3.1(20 reviews)
    28.5 mi

    My husband and I came into down via Sacramento International Airport a couple of days ago. When we…read morewere down there, the first car that we tried was full of cigarette smoke, being that I have such an asthmatic/allergy to cigarette smoke, I asked to be switched. The gentleman there was kind and gave us a small Subaru( but said it was mid-size) and it was ok. Got us to point A to point B. We could feel every bump in the road and the seats were super hard. But, we were grateful that God gave us a car to help us get from point A to point B. Then this morning, it was raining; so we started to use our windshield wiper blades, and realized that one of them didn't work. Seeing out of the windows while it is raining, would be a definite plus. So we stopped in at this budget here; and a gentleman named Mike, helped us out and got us a RAV4. Switched us out quickly which we were thankful for. Now we had to fill the other tank up, and we did as we promised. So now we have a comfier vehicle, one that sits up higher; and we don't have a vehicle that we can feel every single bump in the road. So next time you are at this Avis/Budget place, ask for Mike. Super nice and awesome gentlemen!!

    An upgrade is only an "upgrade" when it has perceived value to the customer…read more I reserved a vehicle to be picked up on 9/09 and returned on 9/15/18 and when I arrived at my scheduled time to pick up said vehicle I was told, "Sorry, we only have this left, take it or leave it." Well I had reserved a full-size car what I got stuck with was a mini-van and I was told it was an upgrade. Nope, sorry, not sorry, I don't need a buttload of seats . . . but got stuck with it b/c I was told, "Take it or leave it!" I figured, crap, I can deal with it for a few days as I was on my way out of town. Well, I returned into town on 9/12/18 and began trying to call the local office around 2 p.m. to trade this sucker in as I had paid for a full-size car thru 9/15/18. No one would answer the phone at the local office and I kept getting forwarded to the national customer service line. I did speak to someone at the national office and was told try calling the local office again. WTF? Okay, still no one answering - and don't even try to do anything at an airport rental location unless you have some sort of plane ticket confirming that you actually traveled - WTF x 2 !!?? So after various unsuccessful tries at contacting someone from local office again that I rented it from I tried on-line chat with Budget national office, and they told me to call the 800# and have them deal with it...UGH!!! Well, still SSDD. Fast forward to Thursday, SOS and didn't even drive the thing, beast, monster gas-guzzler. So now it's Friday morning and was hopeful once again and called the 800# for Budget customer service and was told by Jose, "Sorry but you need to talk to the location in which you rented the vehicle from." I wanted to say, "Listed here Jose, I am unable to contact them as they're not answering the phone." Jose had suggested I drive up to the location and see about exchanging vehicles that way - double UGH!! I don't want to drive all the way up there for bupkiss, zilch, nada b/c this thing gets shit gas mileage. So I'm stuck and it sucks - I've paid for a useless rental until Saturday 9/15/18 but I'll be damned if I return it early out of mere principle. DON'T RENT FROM THEM is my advice - you'll have your car that you reserved early jacked right out from you and may not have anyone to assist you in getting another more acceptable vehicle. What a load of BS! An upgrade is only an upgrade if they're is some benefit for the renter. This is more of a punishment to me than an upgrade period. The gas mileage sucks and oh yeah, it's a fricking minivan. (No offense to the mini-van or those who own one, but if I would have wanted a minivan I would have purchased one or at least reserved a minivan.

    Enterprise Rent-A-Car - carrental - Updated May 2026

    Loading...
    Loading...
    Loading...