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    Enterprise Rent-A-Car

    2.7 (77 reviews)
    Open 7:30 am - 6:00 pm
    Updated 1 week ago

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    14 days ago

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    2 years ago

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    Page 1 of 2

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    On this occasion, one employee, Shelby Melendez, stood out as an excellent example of customer service.

    Mentioned in 2 reviews

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    Budget Rent-A-Car - Budget rental car.in Walmart

    Budget Rent-A-Car

    2.6(27 reviews)
    12.5 mi

    I will never use budget again. They have not given me my deposit back and what they say they have…read morereleased to me is less then what I put down and not only did they give me one BS reason of why put told me 4 different reason why my full deposit was not be given back. They lie and take money that doesn't not belong to you. And there cars are not reliable. I went out of town to see family the A/c went out the second day we had it, they replaced it with the same car and gave me a day free rental. I ended up having to stay an extra day of the rental extension and called to ask if I can use that free coupon got told I could and then when I returned the vehicle the following day they told me I cannot use it and that I had to call customer service customer service explain to me why I couldn't use it but went ahead and offered to go ahead and still give me that day free due to the fact that it was a family emergency they'd also told me that they would refunding me my deposit whenever I had yet still get my refund I have called multiple times and repeatedly got a different reason why I was being charged an additional $77 first it was for the mileage it was an unlimited mileage vehicle then it was well you got an upgrade we did not get an upgrade then I got told that I was being charged for the day that I kept it which was already given to me for free and refunded my money for that when I spoke to a manager he also told me that it was for the additional day that I kept the vehicle I said that makes no sense because I was already given that day for free and it was being charged off of my card and refunded back to my card he told me that I did not understand what he was saying but I clearly did not only did they charge me once but they were charging me twice for the additional day that I was told that since it was a family emergency that I'd be able to get it for free they are still not releasing my deposit and they are still charging me the additional $77 I would not recommend this company to anybody especially if you have enough family emergency and they promise to give you the discounted a day.

    This location has both Avis and Budget in one booth inside Walmart. Since it's one person manning…read morethe booth- it can be tough so you have to be patient. Salem helped us out so quick and so professionally. It was the best rental car experience of my life. We rented a Chrysler Pacifica from the airport- the tire pressure was low and was making abnormal sounds w the wheel. The threads were worn out. We rented it for a week for a Texas road trip- drove it for under a day- and didn't feel confident it would get us there safely. Hence went to this Avis to get car exchanged. Salem at this Avis car rental in Walmart worked so quick, efficiently to switch us to another Pacifica. We were so impressed. Thank you Salem!!

    Photos
    Budget Rent-A-Car - Budget rental car location in Walmart

    Budget rental car location in Walmart

    Budget Rent-A-Car - Dog hair EVERYWHERE

    Dog hair EVERYWHERE

    Budget Rent-A-Car - Dog hair EVERYWHERE

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    Dog hair EVERYWHERE

    Hertz Rent A Car

    Hertz Rent A Car

    2.7(46 reviews)
    5.9 mi

    Place was great. Glen took care of my needs and was able to find an item I left in their car 4 days…read moreafter I returned it. Thank you Glen, made this rental process so easy and enjoyable.

    1. Hertz - reservation for 12 arrived a little after 12 with the tag in my reservation as shown…read morethey will hold the car. Arrived at this location at this location just after 12 and multiple employees inside helping other customers. Refused to open the door and simply pointed at the closed sign. I was one of two customers outside. 2 Hertz employee - One of two employees behind the counter w a large beard guy behind the counter came out with a customer and asked if he can help me but just said no despite what hertz notes in the app. When taking a picture of the phone number on the door to Hertz he assumed I was taking a picture of him turning around smiling at me behind the locked door and posing with a thumbs up. Feel sad for this individual for Hertz short coming but also his behavior cause he was obviously not in the best of places. Hope this review invokes change to your system @hertz because this does not exude alignment with what cx should be as a presidents circle member and frequent renter. Even as a regular everyday renter this is a poor experience. Asides from the disruption to visit loved ones for the holidays having to spend an additional 80 dollars to uber to the airport to rent a car, uber back and forth from this location to the tune of 30 dollars, it was a poor experience in business standards. Do better and hope the employee here has a better situation to put him in a better mood for the holiday season.

    Photos
    Hertz Rent A Car - Hertz reservation time flaw and misleading note in app

    Hertz reservation time flaw and misleading note in app

    Hertz Rent A Car - Back of shopping center on the right. A bit obscured by trees.

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    Back of shopping center on the right. A bit obscured by trees.

    Enterprise Rent-A-Car - carrental - Updated May 2026

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