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Enterprise Rent-A-Car

3.3 (264 reviews)
Open 7:30 am - 6:00 pm
Updated 1 week ago

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3 months ago

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6 days ago

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1 month ago

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2 years ago

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2 months ago

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10 months ago

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7 months ago

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10 months ago

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1 year ago

I've rented often, like once every 2 months. Always had a good experience so far. Representatives are courteous and responsive to concerns.

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2 years ago

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4 years ago

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2 years ago

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2 years ago

Good staff, Good Service, everything went well. Cater was very helpful and so was Zach, all the team there was great!

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3 years ago

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3 years ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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3 years ago

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8 years ago

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4 years ago

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4 years ago

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4 years ago

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3 years ago

Great service! Car ready when u requested. Fast check out to get u on ur way. A breeze on check in, No WAITING

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7 years ago

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6 years ago

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3 years ago

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8 years ago

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3 years ago

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5 years ago

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Ask the Community - Enterprise Rent-A-Car

Review Highlights - Enterprise Rent-A-Car

However, I spoke with John and explained my current situation and he was incredibly kind and helpful!

Mentioned in 9 reviews

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Avis Rent A Car - DIRTY

Avis Rent A Car

3.7(65 reviews)
1.0 mi

Ok..I rented from here to go to Universal studios with my daughter. At first...the hours did not…read moreaccommodate the return of the vehicle so Chris said I can drop it off at the carwash on the block. 1. When I picked up the car...it was NOT Chrus but another man. He had an attitude and was very rude. His attitude was horrible. I had to ask the Lord to make him stop because I was about to go off on this guy. He handed me the keys and said the car was all the way at the end of the strip center behind a gas station..no other help or information. They DO NOT bring the cars to the front if the building...they are so lazy and unprofessional. CONDITION OF THE CAR It was dirty...the inside of the windshield has not been cleaned for so long...the car kept saying the oil needed to be changed...clearly it is not being maintained. There was NO WASHER FLUID AT ALL. Now...they put a 250.00 hold on my debit card. I returned the car Sunday at 830 a.m. by Tuesday afternoon...they still did not check the car in. I called and asked them to close the car out and stop holding my money hostage. He acted like I should have allowed this since he let me drop it off there. It is not my fault they are open only . Few hours. It does not give a person the right to hold my money hostage for 3 days. I prayed against this location. Horrible horrible customer service. GO TO ANOTHER LOCATION IF YOU CAN...THIS PLACE SUCKS. I WILL BE COMPLAINING TO AVIS HEADQUARTERS ABOUT ALL THIS...

SERVICE: Car rental for 5 days while my vehicle is in the shop for repair…read more VEHICLE CONDITION: The cleanliness of the car rental was average. The vehicle's interior was generally clean but could have benefited from more thorough cleaning. The car has a neutral scent, neither remarkably fresh nor unpleasant. Overall, car was not outstanding but acceptable for a car rental. CUSTOMER SERVICE: I chose to rent a car from them based on the after-hours phone service information, which states that they offer free drop-off and pick-up service within 3 miles of their location. However, upon arrival, I was informed by the representative that it was a one-person operation and they do not provide those services and not to rely on the information provided by the after-hours phone service. To make matters worse, the representative did not accompany us to show the rental car but simply handed us the key and directed us to find the vehicle ourselves. We were left wandering in the parking lot, searching for the specified car. There were no instructions provided on the car's operation, either. Their poor customer service and inconsistency in their information left me feeling frutrated and dissatisfied with my overall experience.

Photos
Avis Rent A Car - Dirty car...was not cleaned

Dirty car...was not cleaned

Avis Rent A Car - THESE PEOPLE DONT EVEN MAINTAIN THE OIL...DO NOT RENT HERE

THESE PEOPLE DONT EVEN MAINTAIN THE OIL...DO NOT RENT HERE

Avis Rent A Car - DIRTY CAR

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DIRTY CAR

Hertz Rent A Car - Front door

Hertz Rent A Car

2.6(117 reviews)
5.8 mi

Hertz is the worst and this location proves it…read more I rent tons of vehicles for my business and personal use. Rented a 7 passenger suv and when I arrived they told me they didn't have anything available. I asked why I wasn't given a courtesy call to let me know before I took an Uber there. They responded with the last costumer just extended 30min before I got there. So they had 30min to give me that courtesy call. They the. Said they "might" be able to have something at noon and I declined and asked them to cancel my reservation. They then proceeded to tell me they couldn't cancel and I would have to call customer service I looked at both of them and said not only did you not give me a courtesy call you want me to waste more time on hold with customer service? The guy said they would call. I walked out. I love my AMEX but it doesn't pay to be a Hertz Gold Member or even attempt to rent with Hertz. I called other Hertz locations in the area that claimed they had a 7 passenger suv on their site. Turns out all 3 locations have nothing even though they claim they do. Lesson learned will stick to Enterprise.

I was referred to Hertz Placentia by my auto body shop. Before going, I called to confirm that my…read moreinsurance would only cover an economy car, and the representative assured me that wouldn't be an issue. When I arrived, I was told there were no economy cars available and that I would need to pay extra for an upgrade to a mid-size sedan or SUV. Since that didn't work for me, I had my spouse pick me up so we could rent from Enterprise instead. I miss the times when car rentals would simply upgrade for free for convenience.

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Hertz Rent A Car
Hertz Rent A Car
Hertz Rent A Car - Shoe marks on seat.

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Shoe marks on seat.

Enterprise Rent-A-Car - carrental - Updated May 2026

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