We rent cars from Avis in Fairlawn a few times a year. Ernie is always helpful, knowledgable and…read morekind. We appreciate the outstanding customer service.

Ernesto, ernie & Brad were amazing! Brad waited after hours to help me and I so very much…read moreappreciate the accommodation! Ernie & Ernesto were very friendly when I returned my vehicle!

I couldn't find a place to rent a car due to bad credit and no credit card. Finally, I came across…read moreRusty Rentals. I'm an Air Force Veteran, and the owners are a Vietnam Vet and his wife. They were not only able to accommodate me, but they gave me a military discount too. I needed the car for in-town travel, but afterwards, I needed a 20ft UHaul truck to move a family members' items across the country. They were able to accommodate me with smiles on their faces. I'm grateful to them. The next time I'm in the Cleveland area, I will call them first!

The rental car company for the rest of us. Last summer my daughter and I traveled to Cleveland for…read morea wedding. I was delighted to find out that Rusty Rentals was still going strong. My wife and I had used the service a dozen years ago and saved over 50% over the cost of a regular car rental! It's true the cars aren't in perfect shape. However, if I'm only going to be using a car for a few days, I don't care if it's a beater, as long as it gets me where I'm going and back. I found the staff helpful and courteous, and I'll definitly use them again next time I visit. If you have a spirit of adventure, and don't need to have the latest and greatest, this is the way to go!

Rented a compact SUV from Alamo. The CS agent at the desk was wonderful (I forgot his name)…read more Picking up the car @ the counter was fuss-free as I already had a prepaid reservation. Be aware that this place (along w/ all the other rental car companies) is not a 24-hour operation. I had to drop off the car at 3:30am and I prefer to drop off cars with somebody there that way there are no issues later on. Luckily, I didn't encounter any issues, but I just wished they had somebody on staff to accept the keys rather than just a drop-off box. Nonetheless, the drop off was easy and I caught the airport shuttle in front of the rental place without any hassles. Yes, even if you drop off a car at the wee hours of the morning, there is still an airport shuttle that makes the rounds at that hour. There is also a security guard inside the rental place area so you won't be by yourself waiting for a bus to arrive as the guard is nearby. I would advise just checking w/ the shuttle bus upon your arrival at the airport to get an idea of about how often somebody shows up....but they do show up! I'm guessing they probably show up around every 15 minutes or so during the 12 am - 4 am times. My only gripe is I wished somebody would've pointed out how the hell to start the car before I got in and drove it off! You see, my regular car is a 2003 and the engine starts by actually putting a key into the ignition. I had no idea what the hell was going on when I was approaching the exit gate of the car rental service and saw there was no key anywhere near the steering wheel, the shifter area, etc.. When I initially got into the car, an employee had gotten in and started it up as I was approaching it, so I had no idea this type of car has no key and you press buttons to start it up. I guess I am now officially my parents. The guy at the exit gate helped me out and explained how to lock, open, and start the car w/ the new "keychain" thing. I'm forever grateful to this guy! Anyway, I would suggest to Alamo, going forward, to ask customers if they are familiar with these new vehicles just to make sure. Otherwise, great service w/ Alamo at CLE airport and if I have to return to CLE again, I'd definitely choose Alamo.

I've used Alamo as my rental car service the last couple of times I have visited Cleveland. This…read morelast time started off rough with a poor experience due to incorrect information given to me from the general Alamo number. To make this clear, I was not given the incorrect information from the Cleveland location, but it affected my experience due to it. The staff at the Cleveland Alamo location were very friendly and understanding of my situation, and were sure to find me a manager to speak with. The manager I spoke with, Jonathan, was very professional and kind. He also had great customer service and made my poor experience better and because of Jonathan I will continue to rent with Alamo when visiting Cleveland. Thank you Jonathan!

When my bumper was knocked literally off my 2007 Honda Van, I was devastated and feared my driving…read moredays and independence were a thing of the past. I found excellent reviews concerning Sabettis Body Shop on Yelp. I immediately had my Van towed there and I'm so thankful I did. Not only did they service my Van promptly, but their work way surpassed my hopeful and desired expectations. Nathan, Chris and Beth and their helpers were not only professional but extremely kind. I would definitely recommend them ALL over any other shop I researched. On a scale of up to 10, I'd give them an appreciative 15. Thanks so much ALL of you. Your the best!!!

Very good to work with, clear about what they could do or not, and when. Worked well with the…read moreinsurance company too.

helped me get the car I wanted at a good rate with no fuss. Signing the papers took but moments…read moreand it was a great experience. When you lease a car through them, you can pay with a credit card and it doesn't matter which one you use they don't charge you a fee either! The guys there are great. I can't recommend them highly enough.

Did you know there's a car with an O'Brien Leasing front plate riding around with cameras mounted…read moreon the trunk? These are private companies taking pictures of license plates for data that they sell. It's a violation of our rights, for sure. Besides that, these cameras are running on the car battery. This one was a women driving a silver (not-so-new-looking) sedan down Route 2 at 11:45 a.m. on Saturday November 26th. It's disturbing, and if nothing else, is dragging your name into it.

My go to car rental spot, all cars and SUVs are detailed & clean. It's affordable, reliable &…read moredeposits are only $150! Very modern, nice location. Great selection.

Phenomenal experience - customer service was A1 as well. Looking forward to renting with them again…read morein the near future!

I've been using A1 Mr. Limo for 5+ years in Cleveland and wouldn't go anywhere else…read more Leanne in booking and sales is always fantastic to work with -- incredibly responsive, helpful, and makes the entire booking process so easy. Alyssa has also been great to work with and is always helpful. Their drivers are consistently excellent, and Dawn and Tony were fabulous. Great fleet, reliable service, and very competitive pricing. Highly recommend!

A-1 Was the transportation used for my daughter's wedding. Their driver Regis was SUPERB! While…read morethe wedding took place at Our Lady of Mt. Carmel church, he was kind enough to grab the mini sandwich platter at Sweetberries down the street. (Thank you Victoria for the offer when I explained we were having snacks on the bus for after the ceremony and while they were going to get pictures taken). Regis navigated a very tight area at the lake where the couple wanted some photos. He was professional and provided EXCELLENT customer service. Regis texted after the last pickup at the hotel to the reception venue. When the bridal party left something on the bus, it was readily available the Monday after the wedding. Quality Drivers, Clean Vehicles Definitely will come back to A-1 for Party Bus/Transportation needs! A-1 is A+++++