My husband and I have been in the market for a good used car that would hold up to the long daily…read morecommute. We purchased a 2007 VW Passat Wagon from here and we had a phenomenal experience from beginning to end. These folks bent over backwards to answer all our questions and making sure that the financing was a breeze The value of the car has held up over time and what makes them special is the "unique" customer approach, hassle free paperwork, and amazing follow through. I'm staying away from big dealers for now on and only coming here for the kind of customer service that we "ALL" should be getting.

Best experience I've had with a car guy. Jonathan, is friendly, trustworthy and easy to work with,…read moreand he can help you find whatever you're looking for. I bought my '07 Grand Cherokee which I love and am completely happy with. Fidelity is well priced and HONEST operation. 5-star service!

My Lincoln Corsair was sideswiped by a hit and run driver. I took it to Highway Auto Body and Dan…read moreOsborne handled every detail of the repair professionally and coordinated with my Insurance Company. The car looks better than when it was new! I highly recommend this Body Shop.

Stopped in today to have some work done on my car and was told their policy is if you've done any…read morework yourself on your car such as change the spark plugs done your own oil change or any kind of work on the car that you have touched they will not work on your car for liability reasons. They cited that their shop has been sued multiple times in the past Which makes me wonder what they have done to be sued so many times that they had to create a policy. The gentleman behind the desk and one of the mechanics suggested that I lie in the future about having done any work on my car so they are actually promoting lying and dishonest acts Which further makes me worry about and wonder about their integrity and adds Creedence to the fact that they have been sued multiple times. I would highly recommend trying somewhere else and not doing any business with this place. My father and brother were mechanics and I grew up around a garage and it is worrisome and unethical to turn down work out of fear of being sued again. There are plenty of other garages in the area. I recommend seeking out one of them.

I was back to get batteries for my key fob. I also inquired about a battery for my car since mine…read moreis six years old. This store has people in and out every time I'm here, and that's good. The staff is very helpful.

I had to go and get some new wiper blades and fluid for the car the other day and decided to stop…read morehere since I was nearby. This is my first time in Napa and what a great store - as far as auto parts stores go. The people who work there ( there were two and they were good with masks and distancing ) are super friendly and helpful and made the experience so easy. Sure, it is jam packed with stuff but that is to be expected. The prices are better than some other places nearby and even compete with online retailers. Clean store and very good experience.

Worst car wash & interior clean I've ever experienced. Interior was not clean. Did not realize…read moretill I pulled away that no windows were cleaned, floor mats were so wet that there were puddles on them. Guy who dried the exterior did a horrible job. No door jams were wiped/dried, windshield under wipers were not wiped off, did not open hatch on my suv to dry inside the rear hatch sill. Overall could not be more disappointed and especially with respect to the price. $53 was not well spend.

I went there today, a Friday morning, when it was not busy at all. I sat and waited for 25 mins to…read moreget an oil change. There was someone in the booth, but I could tell they were not just starting the process. No one ever greeted me or set an expectation. In fact, one of the guys mid service walked by me and lit a cigarette and kept walking. Towards the end of the service of the other car, the owner of the place pulled up behind me and waved over one guys. The other car was in the payment process. Again, walked right past me never said anything. The owner gave him some instructions to do something (later I drove by and I saw them cleaning his car). I left at that point and went next door and got an oil change in 10 mins. Fast forward 30 mins, I went back because my initial intention was to get a car wash and oil change. I pulled back into their location. Waited another 5 minutes behind a car that was getting vacuumed. Both the kids saw me, and never approached or even signaled. I don't blame the employees. I blame the owner. He clearly doesn't have a customer centric mindset or environment. I say this because he had zero issue with pausing his operation to address his own needs of washing his black Mercedes. I am a local resident and typically have a great deal patience; however, this place is poorly run and would not recommend it to anyone. Please don't try and make up to me with a coupon, or something to that effect. If you do anything, change your customer service policies and set an example.

I've been going to Colonial Auto for service on my cars for a few years. I keep going because they…read morequickly diagnose what is wrong with my car while I wait. They are fair and honest and the people there are pleasant, helpful and always get me in soon as possible. They always explain well what is wrong because I like to know details. I recommend people I know to go there. One person I recommended go there recently said she already knows about their great service and goes there. It is nice to have a good car shop right in my neighborhood. AND, one you can trust.

Joe the owner was very accommodating. Our driver was on time very respectful. The car was in…read moreimmaculate condition. I would recommend this company and would use them again

DELUXLIMO was fabulous! The company was easy to work with, 100% accommodating, and their fleet was…read moretop of the line luxury. You will not be disappointed if you book with this company.

My car had front end damage and Oleksii did an amazing job fixing it. You can't even tell anything…read morewas done. Great service and affordable prices.

From the owner: We’re a family-owned repair shop built on trust and experience. Our lead mechanic has 11 years of…read moreinternational practice and now brings that knowledge to Chagrin Falls. With new professional equipment, we handle everything from oil changes to complex repairs — always explaining what’s needed and why. No hidden fees, no stress — just honest work, in English, Polish, Ukrainian, or Russian.