I had the unfortunate bad luck of hitting a ladder dropped on the highway in my brand new BMW M4…read more Sadly it took a massive chunk out of the bumper forcing me to have it replaced. I instantly knew my car would never look the same again and sadly, started the grueling search of finding somewhere to "fix" my bumper. I searched many places as I am an absolute maniac about my car and wouldn't take anything less than perfect for quality. After several days of phone calls and visits I discovered Highway Garage. Upon reading their reviews I figured I'd give them a shot, even though I live over 45 minutes away. Thus began my experience... Right off the bat from my phone call to schedule an estimate they already seemed different. The lady who answered my call (sorry I've forgotten your name!) spoke to me like I was a friend she personally knew. I didn't feel like just a customer or a pile of money waiting to go into their pocket, I felt like they actually cared about what I needed done. Then, a few days later I came in for my estimate and met Dan who took care of me during the full process. Right away he told me sadly it would be a full bumper replacement as there was no way to repair a large chunk missing. So right then I knew there was no possible way they would ever be able to match the paint from the factory. The color is a flat grey with a slight glitter in it, definitely not a basic color and DEFINITELY not something just anybody could match. But I reluctantly began the process. They were able to get me in within 3 weeks of my initial quote, and even though I didn't need it, have an enterprise rental facility attached to their building which I thought was very convenient. The day I dropped the car off Dan went as far to take me back into the shop, show me around, and even let me see some before and afters in real life. I will be completely transparent here: I actually didn't believe him on a few of them. They looked way too perfect to be real so I actually got quite skeptical at this point. So naturally, the worry set in. I began asking all sorts of questions from "what paint do you use" to "how much experience do you guys really have painting and matching high end cars". All of which I was given very reassuring answers to. So, I left, and crossed my fingers. One week later, I got the call that my car was done and ready for pickup. I, being a very anxious person, already had all sorts of arguments in my head thought up on how I was going to have them fix it again because I figured surely there was 0 chance they would be able to replace and paint my bumper to match the rest of my car to my standard. Then I showed up.. My first thoughts were "that's not actually my car" and "what did you guys do with my real car" because looking at it, I honestly believed they may have mixed up my car with someone else's. (The bmw dealership is right down the road from them, so in my head this was actually very possible). Not only did my car look as if it was a brand new car on the lot, they actually without my request, had detailed the full exterior and interior to look like new. All sorts of dirt and grime I had dropped it off with were gone and it was about as shiny as can possibly be. So naturally, I had to begin my inspection. I went up and took my flashlight out, started looking over every square inch of the bumper, comparing it to boarding body panels, touching it, looking at all of the other pieces they had to remove, looking at the hood gaps, you name it. I was looking at it. I actually could not tell it was replaced. I couldn't believe it. It was sunny enough out that even in bright light, side by side to my hood and fenders, I couldn't find a damn spot where I could point to and say "ahh I see where you blended it there". It had the flat grey, it has the sparkle, it had the same hue and tint. It looked as if my $100,000 car had just gotten a $1,000,000 paint job. When I say I am picky, I mean I was actually hoping I could find a place I wasn't happy with just so I could prove they had in fact replaced the bumper and not the whole damn car. I couldn't. I am still in awe. So, with all of that being said, if you have ANY sort of body work needed on ANY car, you better call Highway Garage. Every person I encountered there made me feel like I personally was their only customer. They kept me informed all along the way with regular phone calls, talked me through the entire process, and took SO much anxiety off my plate, I am incredibly grateful. Oh, and they worked directly with my insurance company so all I had to do was pay my deductible upon pickup and I was done. No other phone calls or paperwork needed! I hope this review is helpful to people who may be on the fence about this place. I mean it in complete honesty when I say I will never ever go anywhere again. It's not even a question. Good job Dan and crew, you guys and gals deserve this review. Surely you earned it!

Stopped in today to have some work done on my car and was told their policy is if you've done any…read morework yourself on your car such as change the spark plugs done your own oil change or any kind of work on the car that you have touched they will not work on your car for liability reasons. They cited that their shop has been sued multiple times in the past Which makes me wonder what they have done to be sued so many times that they had to create a policy. The gentleman behind the desk and one of the mechanics suggested that I lie in the future about having done any work on my car so they are actually promoting lying and dishonest acts Which further makes me worry about and wonder about their integrity and adds Creedence to the fact that they have been sued multiple times. I would highly recommend trying somewhere else and not doing any business with this place. My father and brother were mechanics and I grew up around a garage and it is worrisome and unethical to turn down work out of fear of being sued again. There are plenty of other garages in the area. I recommend seeking out one of them.

I have had Bad Luck having my 2021 Tahoe worked on with the Chevy Dealers in town! I decided to…read morestay close to home in Chagrin Falls. TransColonial knocked it out of the Park!!! The place was amazing! They fixed everything on my list, and even dropped my car off at my home! Unbelievable service! My Best experience with a Auto Repair Shop in 65 years in Town. The New owner, Eric, is a gentleman and very intelligent. He explained everything, step by step, no surprises. I am sure his Business will take off! Talk about Great customer service and quality work. That is what TransColonial is all about!!!

Took my 2016 Silverado in for transmission work. Couldn't ask for better service. Friendly,…read morecompetent, professional. Made sure my repair was done correctly, and economically. Would highly recommend them

I went to Larchmere to have Jeff work on a BMW 645ci. Jeff is extremely knowledgeable and he took…read morethe time to lay out a comprehensive plan to get the car back into driving shape. I already feel comfortable bringing the car back to him. Based on our interactions, I believe the work will be done correctly at a fair price.

I've been bringing my car to Larchmere for several years. Jeff and his team do excellent work and…read morecharge an honest price. They literally just saved me thousands of dollars compared to what the big import dealership wanted to charge me. They fix what needs fixed and never try scaring you into unnecessary repairs. Highly recommended.

I've been going to Colonial Auto for service on my cars for a few years. I keep going because they…read morequickly diagnose what is wrong with my car while I wait. They are fair and honest and the people there are pleasant, helpful and always get me in soon as possible. They always explain well what is wrong because I like to know details. I recommend people I know to go there. One person I recommended go there recently said she already knows about their great service and goes there. It is nice to have a good car shop right in my neighborhood. AND, one you can trust.

I will note the previous reviewer Gary S only gives one star reviews on ALL places he evaluates so…read moretake that for what it's worth We have four cars and I've taken all four cars to this shop for service and my experience has been exceptional. While the owner may be soft spoken in his demeanor, with 30+ years of experience, he knows his stuff and has always done great work for me over the last year. I have used them. Fair prices and good solid work every time, I'm gonna keep coming back to this guy

Went to this location based on a recommendation. Upon arriving, the owner had about the personality…read moreof a ham sandwich. Said nothing to me and didn't even listen as I tried to explain what I was looking to have done. Dropped my car off and waited for the repairs to take place. On receiving the vehicle, I still had the same issues in Foore. He looked at it said he saw what they did wrong. Tried it a second time. Still had the exact same issue. Had to take it back a third time. Time became more and more short and I lost more and more respect for his shop. I do not recommend this place, and I will be taking another vehicle here. Save your money and go to a current up-to-date mechanic or automotive shop.

A&B is awesome. They fixed my son's exhaust on his F150. Replaced the tires on my wife's Bronco…read more The service was quick. While I was there a young girl traveling from out of state had a tire issue. George took care of her to get her back on the road to MI. He spoke with her father on the phone to assure him she was in good hands, sent out immediately for the needed tire to get her back on the road as quick as possible. It's hard to find great service these days but A&B has it!

My 2025 Buick Encore was invaded by mice and chewed up everything they could to nest above the fuel…read moretank. Fixing this was not covered by the warranty and was going to come out of my pocket. The repair required dropping the fuel tank. Finding replacement hoses, engine straps etc. took time on the phone and overnight deliveries. George is the guy you want to go to! He was professional, informative, honest and reasonably priced. I'm a single woman and was nervous about the "horror" stories about car repair shops....not anymore! you're in good hands with George at A B Tire!!

A friend reccomended KEI to me. My regular shop said there was nothing wrong with my car, a 2007…read moreHonda with 40000 miles. It sounded horrible. I was afraid to get on a freeway, thinking it was about to blow up. KEI looked it over, ordered some parts, and voila!!! Sounds like a new car. Actually, I can hardly hear it. They are garage gurus!!! So pleased with the service, the price, and the outcome. A customer for life. I am soooo pleased!

Sam Spicer is the son of Dave Spicer. A real mishap brought me to meet Sam. My tire warning light…read morealarmed me and I sought relief at the BP gas station on the corner of Som Center and Aurora roads. Attempting to use the air machine hose, I discovered that the machine was broken. I told the owner that my credit card was used, but the owner showed zero concern. Angry and desperate, GPS led me to SpicerAutomotive and Sam. I explained the situation and asked him how much it would cost to fix my problem. He responded, I wouldn't charge you for air" He didn't. This old school kindness is rarely seen and deserves to be shared. Honest business... the story speaks for itself! Grateful, Dr. Reg

After Solon Collision would not get back to me about getting a windshield fixed, even after…read morestopping in, it was nice to find how friendly and fast the guys at Spicer got me in the books and windshield replaced. They even gave me a loaner to use for the day since I didn't have any other means of transportation.