Super shout out to Sam! He is a great salesman and is probably the only car salesman that I have…read moregrown fond of. He is kind a genuine. Do not know how this place would fare without him!

Outstanding Sales & Admin Team, but Service Department Needs Major Work…read more I recently purchased a 2024 VW Atlas from AutoNation Honda, and my experience was a tale of two very different departments. First, the bright spots: The sales and administrative team were fantastic. My salesperson, Kavveh "Kevin" Azizsired, was absolute class and made his part of the process seamless and smooth. Ms. Lynh in finance stayed connected with me throughout the whole transaction; while financing through my own credit union took longer than it should have to finalize, she stayed on top of it and got the job done. Additionally, Ms. Delilah in titling was exceptional, her communication was proactive, and she made sure my license plate transfer went off without a hitch. Unfortunately, my experience with the service department completely overshadowed an otherwise great buying process. Four days after buying the car, I noticed severe, uncontrollable shaking when braking on the highway. I called to get it checked out, but after being bounced around, Ms. Lynh and Kevin stepped in to help me get a 7:30 AM appointment for Wednesday, July 1st. I arrived promptly at 7:30 AM. After sitting in the waiting area working remotely for three and a half hours, I realized no one had updated me. At 11:00 AM, I went looking for my assigned advisor, Ryan, who wasn't at his desk. A helpful female service advisor noticed me, stepped up (even though I wasn't her customer), and tracked down Moe from service. Moe was honest with me: my car hadn't been touched in 3.5 hours. Moe took ownership, took the car on a quick test drive, confirmed the rotor issue, and expedited the repair. However, between waiting for the work to be finished and getting checked out, I didn't leave the dealership until 1:30 PM. I spent a total of 6 hours sitting in the waiting room for a rotor resurfacing on a car I had owned for less than a week. My laptop battery died, and I lost nearly an entire day of work productivity watching other cars come and go. Bottom Line: Go see Kevin, for buying a car, he will take great care of you. But management severely needs to address the scheduling, communication, and workflow breakdowns in the service department.

Great selection, flexible with payment options, you can still find good deals even with recovering…read morecredit. They have a huge selection, I personally was pretty particular with having lower mileage usage and a lower cost. Customer service was friendly, it has to be. The draw backs were that I came in with a budget that I specifically asked for, and left with a car at double the value of that budget. I was told I had to buy the gap insurance for the car along with add ons because it was required of the loan and the lenders required it. That was not true, when I reached out to the lender to confirm my loan they asked a line of questions, and through their questions they had informed me that I did not have to buy any insurance. I texted & called the Salesman that gave me his contact info for concerns addressing the issue, but heard nothing back so I returned to this location and worked with the General Manager that helped me with removing the add on insurances. If you buy a car from this location add roughly $1000+ to your costs. They add a Ceramic Coating to the vehicle your purchase and they also add a tracking device with a subscription you can't opt out of for 2 years. I expressed to the General Manager that if they use these add ons to maintain their vehicles the customer shouldn't have to pay for them in the end and should have the option to opt out. They had shared due to the theft of cars and to best maintain their cars they must have these tools. My biggest issues with my visit is the lack of transparency; I found out a lot of important information AFTER I ran my credit that may have impacted my decision making if I was informed prior. Lack of communication, what's the point of offering your business card if you don't respond to a call or text at all, when I returned to the location a few days later I saw the same sales men so it was awkward. Misleading information; being told I absolutely had to have their insurance when I didn't, I came back multiple times to resolve this issue to have it all removed, if there was more transparency I may have opted into getting the insurance but my experience felt too shady to trust the sales men. The return policy was something they weren't clear about you MIGHT be able to return the car you may not be able to. You MIGHT be able to exchange the car just ensure you bring back the car with less than 500 miles added & within 7 days. Your down payment MIGHT be turned into a store credit that will be there once you're ready to buy. When I've purchased at CarMax they give you a month, and you can add 1500 miles, if you don't like the car you can just return it; there needs to be more flexibility around this return period.

I was sold a tesla that failed VA safety inspection, that passed their internal safety inspection…read more There was a tint on the window.

Fast, Easy and Hassle Free. Strictly about business. They'll pick up your vehicles, just show your…read moreTitles, receive payment and they'll be on their way. I love it

Hubby's vat died. We called Mr Junk Cars. They came out with cash in about 20 minutes. Top notch…read morefast svc. I highly recommend them. Wish more businesses were this responsive.

This location has been a great resource for our car needs. Mike was super helpful getting me…read morescheduled in. I needed an oil change and tire rotation, and the wait time wasn't too bad. They discovered my 2 filters were pretty dirty and I had them replace those as well. The mechanic was helpful in making sure my cars computer was reset properly as well.

Made online appointment for 1:45pm oil change which didn't show on their computer. Now with a…read moreappointment a 2 hour wait so far.

webuyanycar.com offered me $2500 online after I submitted my VIN and details. When I arrived,…read moretheir rep was very courteous and friendly. He conducted a 20 minute assessment of my car, entered in his assessment with his company, and gave me a revised quote of $1,000 for the cosmetic hail damage on my car. I told him I had already been offered $1,900 by my dealership, to which his company responded with "we can't go higher than $1,500," so I declined the offer. The very next day, CarMax offered me $2,000 after their 30-minute inspection of my car, so I went with CarMax... No fuss, no muss from CarMax. I was very disappointed with the less-than-honest tactics of webuycar.com... I wouldn't recommend them as a place to sell any car... They essentially low-balled me and wouldn't come anywhere within a reasonable range of their online offer -- a complete waste of my time.

So I needed rid of my old car and decided to try them out versus Carmax. I called and spoke with…read moreGerard and set an appointment for later that day. Their office was easy to find and Gerard came down when I got there. The whole process from him checking out the car to me leaving with paperwork and a check was about one hour. I felt comfortable and well-informed throughout the meeting! Great place and fair!!!

I bought a 2010 Subaru Impreza from them about 6 weeks ago. Now that I'm settled in with my new car…read moreI feel like I can give a proper review. At first I was nervous since I was buying a car outright for thousands of dollars. However, the salesmen who assisted me were excellent and I'm very happy with my purchase. The service was excellent, the car is probably the best deal for what I paid, and the process to buy was smooth. I would definitely recommend checking this place out if you're in the market for a new car.

Be careful when you receive the Carfax and make sure you scroll down and read more in the details…read morebecause I received a Carfax about a clean titled car but when you scroll down, it says the car was reported stolen as salvage. Also, the salesman never communicates to each other so they would give you a price and then big boss would come out and charge you like 2000 extra dollars before tax and registration.

Let's be honest...walking into a car dealership usually ranks right up there with getting a root…read morecanal. You walk in with your guard all the way up, bracing yourself for the high-pressure tactics, the back-and-forth games, and the inevitable "let me talk to my manager" routine. ​Buying my 2022 WRX GT completely broke that stereotype, and that is entirely thanks to David Salgado. ​It was an incredibly humbling experience to be proven completely wrong about the car-buying process. From the moment we started talking, David didn't treat me like a sales target or a commission check. He treated me like a fellow car enthusiast who just wanted to get into a fantastic ride. ​What stood out most about David was his absolute transparency. The WRX GT has a lot of tech and features specific to that top-tier trim, and David actually took the time to know the car inside and out. There were no empty promises, no hidden agendas, and zero pressure. He laid out the numbers clearly, answered every single one of my hyper-specific questions, and handled the entire transaction with a level of patience and professionalism that you just don't see very often these days. ​If you are looking to buy a vehicle and want an experience that replaces stress with genuine honesty and great service, do yourself a favor and ask for David Salgado. He completely reset my expectations of what buying a car should look like. Thanks again, David the WRX GT has been absolutely incredible!

WOW JUST HEARD CHRIS LEFT. AND I DON'T KNOW ANOTHER SERVICE ADVISOR WHO WAS HONEST AND HEPFUL…read more Safford Brown Chrysler Dodge Jeep Ram Sterling has fantastic customer service which consistently makes for a very nice experience. Service was great with the very best service advisor Chris Durbin. He is the reason I switched over from Nissan to CDJR, from reviews from people I respect. It is with regret that it took me so long to write this recognition for Chris because he is really awesome. He knows about cars so he will check with the technician, he will often advise what's not necessary and where I should take my car when the armrest wears out. Thorough, courteous, knowledgeable and generous with his time to explain what's needed. I will be coming back as long as Chris is there and I hope CDJR recognizes what an exceptional service advisor Chris is. P.S. The shuttle is a great addition.