CarSense is awesome! I was buying my first car after finally getting my license (at age 30!). My…read moredad has bought a few cars from the CarSense in Cranberry and always had a great experience, so he recommended I check the Robinson location out since it's closer to me. First, their website is super easy to use to help you see their current inventory and search/filter by make, model, price, mileage, and even special features. If you create an account, you can also save cars and come back to review and compare them later. They had several hatchbacks in my price range available. I called a few days before I wanted to come to the dealership and spoke with Jaison, who was super friendly and easy to work with. He talked to me about what I was looking for and even sent me a video of one of the cars I was very interested in. When I came out to the dealership, I wanted to test drive some alternatives. Jaison had told me he wouldn't be there when I was planning to arrive, so I worked with Jon, who was also very nice. Jon gave me three cars to test drive, and I ended up going with a 2015 Chevrolet Sonic. It looks brand new and has under 20K miles on it. I'm an idiot and forgot my checkbook at home, but Jon let me fill out all of the paperwork so I would just need to come back in the morning with a check. It took under two hours to test drive and choose a car and do the paperwork, and then 15 minutes for me to get it from them this morning. A few things to keep in mind: 1) They do NOT haggle. It's not what they do, and they're literally not allowed to do it. This isn't a bargaining thing; they just don't do it. So be prepared to pay the exact sticker price. 2) Their financing is based on the vehicle that you choose, so you can't apply before you choose a car. I ended up getting financing elsewhere because I wanted to have a check with me before I went.

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

I picked up my truck from Carvana yesterday and my experience was generally positive, but there…read morewere a few things worth calling out. I spoke with two client service reps over the phone. The gentleman I spoke with was great and genuinely helpful. The woman I spoke with felt more dismissive, which took away from the experience. When I arrived for my pickup appointment, the rep helping me was friendly and handled everything smoothly. He even gave me recommendations for local mechanics to complete my PA state inspection. I had seen reviews saying some vehicles did not pass inspection, so I took mine in right away. It passed without any issues. My appointment was at 9 AM. By 9:30 there were three other clients waiting and only one rep working. It felt like a scheduling or staffing issue, but even with that I was only there for about an hour to an hour and a half. The truck itself was in good shape and matched the listing. The interior was the real disappointment. It was not detailed at all and placing two paper mats in the front row does not count. There was dirt on the dash and in the cupholders. Almost every hard surface has a white residue on it. Having worked in the automotive industry for six years, I would never let a client drive home in a vehicle that looked like that. I will either have to pay to have it detailed or do it myself, which should not be the case Carvana. The process was convenient and the truck was as described, but the lack of interior detailing and some service inconsistencies kept this from being a higher rated experience.

First car from Carvana, they lost the title and were unable to release the car to me…read more Second car from Carvana, they found out after three months that they were unable to register the car in my State and i had to return the vehicle. Six months of fighting with members of Carvana and I am stressed and beyond annoyed. Avoid.

Just had my pickup towed away. PGH Junk Cars were the only company ( I called 4) that would remove…read moremy truck. It was in a different area of my yard. They couldn't get a flat bed or tow truck through the gates. They then used their pickup which they hooked up the truck, and with a little persuasion from the stuck wheels, they moved it out. Easy title transfer. The 3 guys were courteous and worked hard to remove my truck. Once they got my pickup out to the street, they used their tow truck to take it away. I am very pleased with PGH Junk Cars. I called them, and the next morning they had a flat bed. They called and said they would be back in the afternoon because the flatbed was too big. Very good communication. I can't say enough good about their service. They are the best.

Called for information to remove a 2000 Passat with new transmission failure. Anthony was…read morepleasant, easy to talk to and deal with. He answered all of my questions with respect , kindness and a truly pleasant demeanor. I am pleased with the cash value I received for a 25 year old vehicle . The extreme convenience of a pick up and towing from my home cannot be understated. My car was taken within 3 hours of the initial call. A delightful experience and service from a seemingly very proud company.

This was our first time in Pittsburgh, Pennsylvania. There we were, two seventy + year olds,…read morevacation was over and our battery was dead three levels down in a Pittsburgh, Pennsylvania parking garage. It was 6:30am on a Sunday. The reviews were so good, I called. Am I glad I did! You promised to be there within thirty minutes. You were! You figured out the problem and got our car started. We got on our way. You were our hero today. I will gladly pass it on! Thank you so much.

Had an appointment the next day. JS never showed up. Texted and said was out of town. I made an…read moreappointment for the next day to see if he could fit me in. He said he would try. Never contacted me again.

Used Mike's services for multiple car buying experiences. Thought he was doing a good job, but on…read morethe third car buy I did my own work. Turns out I got a deal of $6,000 less than what Mike told me I could get by reaching out to a different dealership. I was very disappointed and felt my trust in Mike's process to be betrayed. I felt badly that I had referred Mike to others in the past as it does make the buyer process feel easy so I am now compelled to warn others.

From the owner: Auto Buyers' Consultants, Inc. provides its clients with an auto buying expert to assist in all…read moreaspects of the car buying process. We are a hands-on, innovative company that has been in Pittsburgh, PA for over 16 years. Auto Buyers' Consultants owner Mike Solito has been in the car business for over 21 years, starting out in sales and working in all facets of management in the car business. Mike started Auto Buyers' in Pittsburgh in 1993. The company reflects his own unique view of the process of buying cars for the public. Auto Buyers' Consultants is the only car buying service in Pittsburgh that works only for the buyer. Mike Solito and Auto Buyers' Consultants look out for their clientele of over 3,000 people and businesses. Here are just a few companies that use Auto Buyers' Consultants for car and truck purchases: K&L Gates Glaxo Smith Kline Triangle Tech Clima-Tech The Beechwood Company Inter-Tech Security LLC Logical Automation Auto Buyers' Consultants, Inc. is not a car dealer, salesperson, or a broker. Although auto buying services are new to the Pittsburgh area, professionals in many large cities across America have been using consulting services similar to Auto Buyers' Consultants, Inc. for years. As a result they have saved considerable time and money, and they have been relieved from the frustrations and stress that usually accompany the car buying process.

I bought a civic off the owner and it's been a year now still running…read more I always take my cars or trucks and use the same mechanic every time never had any issues always have a pleasant visit I been dealing with Troy Hill Garage for years wonderful ppl and amazing service thanks again

I was road tripping across the country by myself, exploring Pittsburgh, and I decided to drive up…read morethat insanely steep hill about 2 miles from Troy Hill Garage. Coming out of the intersection at the top something went to crap in my transmission/shifter and I was stuck in second. I already didn't have much mechanical faith in my car so I thought I was screwed. Cherry on top was that I was broke as all get out when this happened so that added some nice stress. A gas station down the road told me to drive up and see if these guys could figure out what was wrong... limping along in 2nd I got to the garage. I was a stressed mess and probably came off rude and scared but the guys and gals at Troy Hill Garage got my car in the shop and dove into it. I went and wandered the city on foot for a couple hours but probably and hour and half after they started on my car they called to say it was fixed!! Ended up being a bad shift cable bushing and it was a cheap fix! These folks saved my trip and the car is still going great after putting another 5000 miles on it over the next two weeks after getting it fixed!!

I recently purchased a used Mazda. I was so excited! I went to Rohrich Mazda on October 3rd to…read moreprogram a start key I purchased online. I spoke with Sean Kelly. He was rude, obnoxious and condescending. He started by first yelling "What do you need..do you have an appointment?" and asking me if "I even owned a Mazda". When I told him I bought a key online, he yelled that they "don't do that" and that "prices for a new one would be $170 to start", like I couldn't afford anything they sold. 8-10 other employers were standing in a group, watching this, adding to my embarrassment. I'll be buying a new vehicle in several years and it definitely won't be a Rohrich Mazda. This was an embarrassing, horrible experience. I don't even want to drive my Mazda.

Very nice staff felt very welcome excellent service. Went there and got greeted by a very nice…read moreemployee showing me to parts department. Would recommend

Anwar is so great. He did an amazing job. Highly recommended. I will definitely return again.read more

I found my car on marketplace. Being 69 years old and a lady concerned I might have been taken a…read morechance .. however I went with my gut feeling and took an Uber into Pittsburgh to see the gem of a car I saw in photos. While I was there I was treated like my purchase was important to them. I mostly worked w Z but Sam and all the others were so kind. There was a little pulsating in the steering wheel when I applied the breaks. Z said no worries we will take care of this. I bought the car right then and then took it to my mechanic. Saw a few little minor things and I told Z and he sent me the money to repair. Not only that , I had then to take the car to a notary that was a few miles away and the notary also said how wonderful they were to deal with. Good guys she said. While I was there another customer was there also buying a car. He said he had purchased 3 cars from them. I said I was concerned about buying a car from a used car dealer. His excate words were "they'll cover you likeca blanket " and they did. I couldn't be more pleased!!!!