I have just completed the successful purchase of a new X5, working with Dean Greer and his…read moreassociates. There were three parts: - appraisal and trade of my FL vehicle - new FL title taxes & tags, and - the biggest hurdle, we made the Order, and BMW had just closed production of the 2026 X5. Dean was immediately searching the country for a vehicle already allocated to a different dealer. Not new on a lot, but new, new. He found the 'needle in the haystack, every option I ordered. The trade in value was better than I expected. The out-of-state registration smooth. The X5, 2 weeks from Order to in my driveway. Not the simplest transaction, and everyone at BMW of Sewickley was professional, courteous and committed to me, the customer. For Dean Greer, Keyshawn D'Orso, & John Hanna: many thanks and even more success!

Excellent sales and service at this dealership,. My son and I just purchased 2 new BMW's from Sales…read moreAdvisor Ken Lynch who I highly recommend along with my service advisor Jen Jayne. I have dealt with Sewickley BMW / Porsche /Audi for over 30 years. 5 Stars !

My daughter bought a 2000 Kia Optima the end of September 2024. The finance person sold us an…read moreextended warranty from the "reliable" company they use called EasyCare. I had to fully purchase the warranty up front, which I did for 5 years. Within 2 months lights came on in the vehicle and my daughter took it to a Kia dealer where she was in college. The dealer told her that there was zero oil in the vehicle which is very strange and performed an oil change. We contacted Cochran about the issue and they refused to fix the issue or take a look at the vehicle. We continued to monitor the oil and got regular oil changes as required by the warranty company. In August of 2025, as my daughter was on her way back to college, her car started smoking and we had to take it to have it assessed. The bill to fix the oil issue then had moved to an issue with the engine. We submitted the bill to the warranty company and they would not cover it after repeatedly submitting oil change receipts with details. It didn't matter that we changed the oil according to their requirements they still denied the claim stating that the prior owner likely did not change it according to their requirements. I had to pay over $4k out of pocket in less than a year to have the engine replaced. At that time, I opted to cancel the extended warranty after learning from that dealership that Easycare rarely accepts claims, she had battled them on many occasions and rarely has good news for customers on their claims. I called Cochran and worked with Mike the finance person on my warranty cancelation. I explained to him that I paid in full for it and that the refund for the balance of the warranty should go directly to me, not to the balance of the car loan that is in my daughter's name. He explained that it would take up to 90 days for the refund. I called and followed up a few times and he told me it was in process. After 3 months, he stopped following up with me. I found out that the refund was put into my daughter's balance of her car loan instead of sent to me. I am owed an explanation - not only did I pay in full up front for this warranty, they would not fix an issue that arose within 2 months of having the vehicle, the warranty company would not accept the claim, so I'm out a lot of money to have it fixed and then on canceling the warranty, they did not refund me - they refunded my daughter by taking it from the balance of her loan. To boot, nobody at Cochran Mazda is providing me with any explanation of why this happened and why they are not responding to my emails or calls over the last 5 months. I've emailed and called Mike asking for an explanation, given him plenty of time to get back to me. I've called the other finance manager Tony - but his voicemail inbox is full. I've messaged them on their website and was told someone would get back to me ASAP - have not heard from anyone.

This dealership performed a routine maintenance on my 2021 Mazda. I was given a loaner to drive…read morewhile the service was performed. The loaner car was dirty and had very little gas in it. When I returned to the dealership to pick up my vehicle and return the loaner, no one greeted me. I approached the manager who was seated at his desk. He told me he would be with me momentarily. I waited while several Mazda employees came in and out of the showroom. I was never acknowledged. I am waiting still as I type this review. Wretched customer service.

ive had a few cars worked on here the last few months. The Work was fast, honest and friendly no…read morebullshit That's what I like. Mike was easy and friendly to communicate with. Definitely my new go to garage.

I will never purchase a car from them again! Don't even waste your time coming here. Myself and my…read moreneighbor went and bought a car from them in February of this year, and come to find out that both of our car were rigged. When I bought the car they told me the Engine light was on because of the gas cap, and they just fixed it so it would be fine.. well that wasn't the case at all. I took it to my family mechanic and he told me that they basically fixed the car, but not the right way at all. When I called to complain, they told me there was nothing they could do. I asked if I could get my money back, and they beat around the bush with me. When you do wrong to people, it's going to come back ten full. I understand that the car was used, but the lies you told me just to get me to buy that car was horrible. I don't recommend anyone coming here. Your better off going to a legit dealership! These people are not for you, they are scammers.

I had an amazing experience with Bruce here…read more My family lost both our vehicles out of nowhere and needed a new car fast. After some bad experiences at other local dealerships, we stumbled upon Martin Auto Sales. Bruce helped steer us towards the perfect vehicle and helped us navigate the process as neither my wife nor myself have much experience buying cars outside of Carvana(which was the worst). Bruce made himself available for questions beyond the sale and really helped us get a new vehicle quickly so our lives weren't disrupted. I can't recommend this spot enough!

Scheduled a test drive, drove 45 minutes there to test drive one of my dream cars, I get in the…read moredriver seat, start it up, then he asks my age (I'm 18) and then no more test drive for me. Wasted so much time for absolutely nothing. Never come here and good job on your lost business!

Well considering it is the closest dealership to me, they do a marvelous job with my Clubman. Easy…read moreto set an appointment, easy to find, and the staff is stellar.

Mini of Pittsburgh used to have excellent service: both sales and service. We've bought 2 cars from…read morethem and for 13 years service was stellar. They contacted us when service was due, the people knew us and are car and when we picked it up it was cleaned and always worked perfectly. But then they grew. And the grew and everything changed. Notifications for service stopped arriving, people left and now when we drop our car off, we see a new person each time who asks "what would you like done to your car?" Now WE must tell THEM what we'd like done--expertise has been delegated to us to decide. Today, when trying to schedule a service the person on the phone took umbrage at my complaint about service and simply hung up on me. Needless to say, we won't be buying another car from this company. When growth causes a decline in service, customers of almost 20 years like us, will leave. Unless Pittsburgh becomes a much larger city, eventually that is bound to adversely affect business.