My car was over heating and I was in a panic. I pulled off the road to let it cool down, when I…read moresaw City Auto. They took excellent care of my old car quickly and politely. I needed coolant and they solved the problem quickly so I could return to work on time. I will now make City Auto my go to mechanics. I highly recommend these lifesavers! Brigid P

Great staff! Sales and service both great with follow thru. Highly recommend if you're in the…read moremarket for a car or truck. Also great selection!

We were expecting to find a pushy salesperson instead was welcomed by a welcoming young man Colin…read more Torrens We showed him the ad of the used car we were interested in talked about it then he let us know about an even better deal on a brand new one! We were able to get a great price with no haggling. Colin followed up with us a couple days later to make sure everything was going well which it was. He is very knowledgeable about the car and explained everything about the crazy new technology in the vehicle. We totally recommend Colin and will use him again if we ever buy a car again

I have a CORVETTE C8 2023, I brought my car to this shop in July, for a noise and they told me it…read morewas the muffler so they have to order a new special part that only takes a "few days" oh well take them 3 months to "fix it" I pick up my car last week and I had to bring it again back 3 days after drove the car for 1 hour because the noise was still there, after speed a lot of money here I am wait on them to inspect the car again to see what it's causing the problem, I been asking to speak to a manager but I guess it's no managers a this location!!

Busy place but we were treated well. We had to hunt for a salesman which in hindsight was kinda…read morenice. When we walked inside practically every desk was taken with salesmen and buyers. The owner actually greeted us. Great deals here. We will return.

$252.15 to replace a tag light (tag lights that work; not out)…read more I went to Toyota of Murfreesboro for a 15,000 mile service. I was told it would take 45 minutes. It actually took 2 hours. Then I was told my tag lights on my 2025 Toyota were out. The cost to replace the bulbs was quoted $252.15. I checked the bulbs; they were not out.

Although Nelson Mazda was originally dismissive of my daughter's complaint of the wheel balance…read moreissue discovered by our Subaru dealer (why this is 4 stars, not 5), once the problem was escalated Randy, the GM, stepped up to the plate, had the problem fixed, and even covered the return visit to our Subaru dealer to make sure things were right. Turns out customer satisfaction *is* Nelson Mazda's #1 priority and we would do business with them again.

I wanted to update my thoughts on this experience because it's a masterclass in how a dealership…read morecan turn a misunderstanding into a long-term relationship. Initially, I was frustrated because it felt like the GM was aware of a major windshield crack and hadn't disclosed it. However, after speaking further, it became clear it was just a genuine internal communication error. The GM thought he had been told there was a scratch on the dash and didn't realize the extent of the actual issue. Where the scratch was located made the mixup understandable. Once the confusion was cleared up, Randy and the team at Nelson Mazda Murfreesboro really stepped up. They apologized for the oversight, gave me a visa gift card for my trouble with no strings attached, and went to work to make the deal right in hopes we could work together after the rocky start. They managed to beat a competing finance offer I had, securing me a better interest rate and a shorter term. They also replaced the windshield with a brand-new, warrantied one and included GAP and a two-year warranty. Throughout the entire process, Isaac was phenomenal. Zero pressure, high integrity, and a great advocate for me as a buyer. While the start was a bit bumpy, the way management handled the resolution proved they actually care about their customers and their reputation. I'm walking away with the exact car I wanted and a deal that actually makes sense. Highly recommend asking for Isaac and doing business with Nelson Mazda!

Highly recommend. Zech is the most straightforward salesman…read moreI've ever had the pleasure to buy a car from. He was recommended to me by a two different business owners who bought multiple cars. Will be coming back thanks Zech.

The House of Smoke and Mirrors ! We tried to buy an RTR…read moreMustang on 02/05/26. Nice car but for some reason, still on the lot after six months of not selling. We liked it and tried to buy it but the drivers side running board was broken and the paint protection film and window tinting had not applied. A $995.00 dealer add-on that Had to be applied to the cost of the car. After much apologizing by the salesman and others, we were told we had to purchase the car as is before the repairs and dealer add-ons would be remedied. We refused but said when all the fixes were complete in a week, we would then make the hundred mile journey again, to buy the car. They refused and we walked out.

My son purchased a car here. Husband and wife are great to work with. No typical used car pressure…read moreto buy. Friendly and very accommodating. Where else would you be offered sweet tea with fresh just picked mint.

As a member of USAA, I turned to their Auto Circle program to look for a new car recently. They…read morelist cars only from dealers they certify, and those dealers must meet USAA's standards of quality or be dropped from the program. I found a number of cars to look at went to dealers to look after work every night for a week, with no luck at any Nashville dealer I tried. I had found 6 vehicles at International Cars in Murfreesboro that I wanted to see, so they were my first stop when I had a full day off on Saturday. Hala didn't flinch when I showed her a list of 6 cars I wanted to see, but simply got the keys for all of them for me and gave me a magnetic license plate so I could move it from car to car when I was ready to test drive. She gave me plenty of time to look each car over, make notes, and test drive them but was always available when I needed something. I am better able to look and make a decision without someone hovering or giving me a sales pitch, so I very much appreciated the space and patience. I was there for hours, and ended up test driving 8 cars - some of them twice after my boyfriend met me there to take a look at my favorites. Hala, her husband, and the rest of the team were helpful without hovering, and were able to answer any question we had about the cars. I finally settled on one I wanted to buy that day, but pointed out 3 things that needed to be fixed, which they took care of before Hala and I could even finish the paperwork on the loan and sale. I had already been pre-approved for a car loan with USAA, and Hala dialed their number from my office phone and waited while I finished the loan process, providing any information I needed for that loan. She also waited while I worked with USAA to transfer my insurance to the new vehicle, and made sure I had everything I needed to drive home in that new car the same day I bought it. The entire team at International Cars was helpful but not pushy and I felt very welcome. Their cars are nice and every one I tested drove well. I would definitely visit this dealer again the next time I need to buy a vehicle.

I had an appointment to see and test drive a car this evening at Riverside Motors. I arrived a few…read moreminutes late, but the salesman was talking with another customer, so I waited quietly in the outer office. About 40 minutes passed before he acknowledged me, and told me the car I'd driven 30 miles to see was on a completely different lot with a whole different name and address, and that they were closed. Nice communication, guys. I had cash in hand, and I was ready to buy, but I cannot imagine they will offer a deal good enough for me to make a second trip to Murfreesboro.

I have not even gotten to the point of even buying from them. Reached out on a vehcile that the…read moreowners did not want to drop price. Fair. Then the owner proceeded to continue to reach out and bother my wife over text message asking when we wanted to see the vehicle. It was already decided we were not and they knew this. The following day they proceeded to text my wife again and were extremely rude when we asked why they were bothering us again after we had already told them over the phone we werent intersted. Needless to say 0/100 I wouldn't buy a vehicle here with 100k cash. Unprofessional, rude, disrespectful, and clearly have no knowledge of vehicles. STAY AWAY!!!!

The vehicle was priced well against the Kelly, Edmunds, and Carfax prices. The Carfax report shows…read moreit had been regularly serviced across its life. The vehicle itself has been well-maintained, inside and out. The dealer's own service was straight-forward and pleasant. Unless there develops a major hidden problem that should have been disclosed, I'd definitely consider using this company again.

Dee Dee is one of the best customer service representatives that I have dealt with in a long time…read more She treated me like a person not like someone that is only there because of the money. Granted I had the money to start to finance, but she made me feel like I was special. Thanks Dee Dee!!!