Alan T. made our car purchasing process smooth and seamless! Little to no pressure whatsoever to buy. This location had great vehicle options with the best prices in the area. Several managers intentionally introduced themselves to us throughout the buying process. We were in and out the door in under 2 hours! read more

BEWARE....when I set out to purchase a 2022 Dodge Durango from the Arlington location, I asked my sales rep to let me see the Carfax for this vehicle in which he told me that they do not have those. I later found out that this vehicle was in a prior accident. Paying over 33K for a vehicle that was in an accident is crazy and when asked if anything was wrong with vehicle I was told no. Lied to get a sale is NOT very honorable or trustworthy. I will let others know of this read more

I purchased a car back in 2018 and loved it . With it almost being paid off in 2 months I was in need of a bigger car now that I have kids . I called before hand and make an appointment for a couple days later with Krystal she was super sweet . When I got there I got the pleasure of working with Talvin! He asked what I did not want and he pulled up cars that fit what I was looking for. Unfortunately the car I was interested in was in Plano but Talvin got it over for me to test drive when I returned 2 days later. Not only did he have a car ready for me to test drive it had way better features. He was quick , efficient and made the process very stress free. I drove off the lot with my new car in just 2 days ! read more

Hello my name is Shunta Jones I purchased a car last month on 11/17/23 I have turned in all my paperwork in a timely manner to the agent at this location. I then received a call from capital one stating they were unable to get in touch with the location for some documents. I then went and called to finally get someone to reach back out to capital one. I was then told the paperwork was sent in too late and another credit check was sent in without me knowing for a new application which was approved again. Then when I received a call from Dustin who's a manager who was very rude demanding me to bring my car back or I need to bring in another $900 then he went down to $600. He then stated me moving was the reason and it put me at risk. He then threatened me with a repo and told me it's best to bring the car back and get my money back. I would like a call about this situation read more

My gfs car got rear ended a week ago and the at fault people's insurance only covered up to $30 a day. Renting a car sucks but thanks to the wonderful customer service Josh gave he was able to help us out! It wouldn't be right to have to pay extra out of pocket especially if you're not at fault. Waste of time, money etc. Thank you Josh! U go white boy! Lol read more

Enterprise Car Sales - Josh the man - Car Dealers Near Me - Arlington, Texas

Enterprise in Arlington, Tx is not good period!! I was initially happy with my new truck. Then a couple days later I noticed that there were a couple lights that were not working properly. I then contacted a manager and was told that if I paid for the repair on the light then I will be reimbursed. Well I did and they ignored me afterwards. Now when I call I just get the run around and more lies. So frustrating!!! I just wanted purchase a vehicle and not have to deal with dishonest people!! read more

Easiest car purchase ever. I called in advance, let them know I was on my way and what I wanted to look at. They had it out front ready when I got there. Purchase was done in under 2 hours read more

Mixed results. I bought two vehicles A RAM 1500 and a CHRYSLER 300C a week apart. The RAM has been wonderful. Have called multiple times on the Chrysler only to be told I'll check with my manager and call back. To me they just want a sell the vehicles and then good bye so long. Enterprise gave a dodge FAB instead of a Chrysler therefore the FAB doesn't do what the correct FAB does. remote start. , start the vehicle with FAB in pocket. but the wrong FAB has to be held on the start button. There has also been an on going electrical issue that the repair shop can not locate. Once again not our problem. If you want a vehicle without customer service after the sale this is your place other wise stay clear because if by chance you get a bad car your stuck like me. . read more

Valerie was extremely helpful from beginning to the end. She made purchasing a vehicle a great experience. She didn't fool around. She got right to the point, and found us the perfect car. I would highly recommend enterprise car sales for your next auto needs. read more

The worst car buying experience I've ever had. Dealership sold me a lemon and refused to address issues that i brought to their attention within the allowed 7 day "window". Had to go through corporate and even then it was apparent that the issues were "my problem to fix". Dealerships like this are why used care salesman have the reputation that they have. read more

I came in twice. The first time I wasn't ready with the deposit they requested. Three months later I came back to the same enthusiastic faces. Danitra Marshall made sure I was put in a vehicle I wanted! Bryan made sure that I could afford it and the monthly was reasonable! I would recommend them to everyone i know. With a 7 day return policy I don't feel pressured or suckered into anything. Great Experience, come check them out! They even had patience with me not knowing which Car I wanted. Also had coloring books for my ADHD Girlfriend Win/Win read more

Ok so update from my post made 25 days ago. After calling and calling FINALLY we received my daughter's reimbursement back from the battery she purchased. Now remember the car was purchased back in Nov. it is now Jan 16, 2023 and her temp tags expires Jan 20, 2023 and enterprise has made no efforts to get my daughter her tags. So here is a bit of the back story. Before purchasing the car we asked the salesperson Brittany could the tags be registered in Mississippi due to my daughter being in Med School in that state and her license and insurance aligns with that. Yes no problem she says!! Well either the entire office of personnel is incompetent at the Arlington location or the lady DeDe who has called since December confirming where to send the tags versus where the tags should be registered. If you have it please provide number to corporate because come Friday my daughter will be riding with an expired tags which equAl's a ticket. read more

I bought a car from Enterprise Car Sales on E. Division in Arlington six months ago, and am very happy with my new car. The sales process was very easy and quick. This is the only way I plan on buying cars in future. read more

Not happy being sold a hail damage car! The carfax stated no damage, however had damage on roof and hood. Turned into a typical car sales routine. "Let me have my manager talk to you". Really should have gone with my original loan company and not worry about a percentage point and the down payment. read more

Hello, I bought a vehicle a week ago. When I was driving the car home from just buying it, I started hearing a noise from the back of the vehicle. I called Enterprise and a car sales men told me I could take it to Nissan and my extended warranty will cover it . So I took my vehicle to Nissan. Nissan notifies me that my two back tires were completely worn and needed to be replaced as well as a wheel alignment, with that news I decided to call Enterprise and inform them with the news about the vehicle. At that time the car sales man said to hold off he will file a claim and have me go to Pep boys. Two days after that call I call him back and he says my claim has been approved and to head over to pep boys (as Enterprise will cover the cost ) I drive over to Pepboys and realize after being there for two hours the claim hasn't been approved!!!!! So now it's been a week that Enterprise has wasted my time!!! No one has notified me and to say the least I'm highly disappointed!!! I want this fixed what else do I need to do to get this situation rectified????? If I don't get an answer soon, I will make sure that I NEVER purchase a vehicle from Enterprise car sales again . read more

This place is AMAZING. The staff is friendly, thoughtful, and all around pleasant. From the moment I walked in, I was greeted with a smile and given exactly what I needed. I do not live in Texas, but I highly recommend this place to anyone and everyone! read more

Do NOT even attempt to purchase a car here. They say "no-haggle" but that's all they do. They make promises they can't keep and get angry when you don't let them bully you into buying the car THEY want you to buy, not the one you came to buy. I wasted hours there in person and paid $600+ on a rental car and transfer fee to get the car we were interested in moved up from the San Antonio location. We were told our vehicle would arrive within 48 hours and it didn't even get loaded on a truck to come up here until 5 days after they put the order in. Fortunately, while we were on day 4 of waiting, we found the same model vehicle at a local dealership with 3,000 less miles on the odometer for $2500 cheaper. Buying from the dealership, "haggling" with them, and driving off in a new car took less than 2 hours. Thank you, Enterprise! If it wasn't for your horrendous service, I wouldn't have gone somewhere else and gotten a much better deal and excellent treatment. I also forgot to mention that none of our money was refunded, save for them covering the last day of the rental car. The rental WE WOULDN'T HAVE EVEN NEEDED IF THEY HAD BEEN ABLE TO LIVE UP TO THEIR WORD ABOUT GETTING THE CAR TRANSFERRED FROM SAN ANTONIO. read more

I purchased a 2015 ALTIMA from the location in Arlington, TX. There was a mild smell of mildew in the car and i kept trying to figure out where it was coming from. Finally I took to floor mats out and discovered water under the mats. I called the associate that sold the car and she said all they could do was detail the car. The car was transferred from Austin and the associate Jasmyn Otote said she can not be responsible for what another location does but they can detail it. Whether the car came from CA, NY, NV or TN does not matter., you all are one company. I explained to the manager this could cause electrical problems with my power seats. When a customer pays for a car to be transferred and it arrives to your location it should be your obligation to inspect every vehicle to ensure everything is up to standard. A customer should not find water in the car they just purchased. Another issue I had with this associate is she lied regarding a rental reimbursement she said I would get after I made the purchase. Management said he could not do it and not sure why she told me this. This was my second car purchase with this location. Never again. I wish Monica was still with the location, I know I would have received A1 service. She was the reason I went back. read more

Great experience, friendly staff, easy car buying experience. There was no pressure to buy a particular car. We test drove several before making our decision. It was a very good car-buying experience and we're loving our Jeep. We'll buy from them again. read more

I rent cars with Enterprise on a weekly basis for work, and decided to purchase a car from Enterprise sales two summers ago in Austin. It was the best experience ever. I had a less than perfect experience this past summer at the Arlington location when I traded my car. Without going into a long story, when two individuals in the DFW organization, Keri and John, found out about my concerns, they genuinely went above and beyond to make the situation right. Thank you! I believe this organization wants their customers to be happy whether it is a car sale or a car rental! read more

I'd like to express my gratitude for the professionalism and overall effort put forth by the staff of this establishment. I drove over seven hours to get here with the hopes of purchasing for myself a new vehicle. Sure enough. Ya'll made it happen! I am now looking forward to enjoying my new car! For a positive car-buying experience, I would recommend Enterprise Car sales. read more