The doctors good. Billing and in-house testing procedures and practices atrocious. They bill for…read moreanything they feel like and are out rip you and your insurance off

Unfortunately, I cannot recommend this pediatric clinic to anyone. The doctor seemed fine, but we…read morewill not return with our children due to management. Profits over patients. Before they would see my newborn daughter for a pretty important visit, they required payment. The payment was 50% more than what Texas Children's charges so I asked to be able to speak with our insurance and verify the charges/review the EOB. They refused and canceled her appointment while we were there in the waiting room. We had to scramble and schedule with THC ASAP because she needed to be seen for a weight concern. I asked to speak with the clinic manager about this but he refused to see me. I called later that day and asked to speak with him and I was told he would call me back the following day. He never did. It is unreasonable to charge a seemingly arbitrary amount of money which is much higher than other clinics and not allow the patient to verify the EOB at least one time. And then refuse to speak to me about it and cancel our appointment as we wait to speak to management. They should have allowed me to have my daughter seen as it was an important appointment and then allowed me to call insurance to verify before paying. Terrible customer service and treatment of patients. It was pretty appalling. And now they did not get paid for that appointment anyway and will not get our business in the future, so they were unreasonable for nothing.

Had an appointment and felt listened to. The doctor explained treatment options clearly and didn't…read morerush the visit. Professional and respectful experience.

I love First Primary Care, it's the next best thing from having a doctor make a house visit. You…read moreget assigned a doctor and you can text them anytime there's a concern, you need to make an appt. or you need a prescription. You text the doctor her/him self not the admin. My doctor is Dr. Wertz and she is wonderful. I always feel relaxed around her and she is very professional. Even when something is bothering me and I'm a little anxious she keeps a calm professional demeanor.

Did not find her to be friendly or nice. Quite abrupt when answering my questions. She could not…read morecomplete my visit as she walked out and left me in the room. Second doctor nicer and completed my care.

Visited her the other day, and she was great! The best medical manners I've seen for a general…read morepractitioner since I've been going to Kelsey over the last five years. Gave me lots of information, and spent sufficient time with me to answer any questions I had. I highly recommend seeing her!

Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.

Doctor Joshua Nguyen has a very pleasant demeanor. His bedside manner is spot on; I never felt…read morehurried or rushed, and he listens carefully and addresses all my concerns and questions. Went to see him for several non-routine illnesses (i.e. it wasn't for the flu or cold), and he was able to diagnose and treat me well.

Dr Nguyen is by far the best experience I have ever had with a physician. He is genuinely concerned…read moreand takes the time to discuss everything with you instead of speaking to you for 5 seconds and prescribing you medicine like most doctors.

Dr. Baker is Knowledgeable, patient, and caring; I have the utmost respect for Dr. Baker. I began…read moreseeing her at 17; she was my mother's doctor. I am now 55. She is an amazing doctor.

Dr. Baker has received a variety of recognition for the quality of health care she provides her…read morepatients. Perhaps on the health care side, she's a great doctor, but in every other aspect - eh - not so much. Appointments with her need to be scheduled months in advance, so you better know ahead of time when you're going to be sick. And from my very first appointment with her to every appointment after, I was made to wait in the exam room sans clothing for no fewer than 45 minutes, even longer than an hour. At my last visit, she recommended a cancer screen - ok, well gotta do that, right? Don't want to take a chance and DIE, do I? So I go in and get charged $450 dollars. WHAT? I have insurance that covers these types of procedures. Why am I being charged? Well, because she coded it as a medical need. If she coded the procedure differently, I still would have had the procedure, she would have gotten paid, and I wouldn't have been charged. It's a win-win party! What's the problem, here? I disputed this situation three times, and each time, Dr. Baker refused to change the code. While Dr. Baker may be sensitive to patients' health care needs, she is completely insensitive patients' comfort and other needs (like money and the ability to pay bills), she lacks all consideration for patients as people. I am seriously disillusioned and will never return to her.

I recently decided to switch to a physician in my area. I viewed all the offices that accept my…read moreinsurance plan & chose T&C Family Physicians. Dr. Laurel Tucker to be exact. I LOVE doing things online & this practice makes everything easy. Once my new patient forms were filled out, the office called me & got my appointment scheduled immediately. Their office is located in a convenient area with plenty of parking. The office is clean & hey, gotta love a place that plays music like "Fat Bottom Girls" & "Enter Sandman". For the first time ever, I was seen promptly & shown to the examination room. I love Dr. Tucker! She is awesome, nice & has a really relaxed vibe. Before long, I was on my way for my blood test & how convenient there is a small Lab Corp office off of their reception area. So a one stop visit. Staff are extremely nice & efficient. Seriously, the most seemless appointment I've experienced. Highly recommend.

Down hill since NP Darnell and Dr. Tucker left. look elsewhere they are understaffed and do not…read morefollow through. Every time you speak with someone you will get a different answer for the same question.

Highly recommend this place! I went for my first exam. First off the facility is so serene, clean…read moreand made me feel like I was in a spa than a medical facility. Every single staff member I interacted with was polite, professional and courteous. I was seen in a timely manner as well. PA Alex was so warm, welcoming and thorough. She really cared about my physical health and well being, and made me feel very interactive about my health. I am so excited to have found this facility close to where I reside! I am excited for my future visits at one medical!

From the owner: One Medical is a primary care provider offering both membership-based care and guest visits, making…read morehealthcare more accessible for everyone. We've redesigned every aspect of how you get care around your real life needs, from same-day doctor appointments near you that start on time to 24/7 on-demand virtual doctor visits through our app. And we're not just here for when you're sick or injured. We also offer mental health services, primary care, preventive care, chronic care management, and more to help you live a healthier, happier life. Whether you're looking for a primary care physician near you or an online doctor visit, we've got you covered. We're also the place to turn for your kids' health. Many of our calming offices have onsite labs, lactation consultants, stroller parking, and more -- so we can be your family's home for healthcare. Visit One Medical for primary care in BLVD Place.

Lol now a few days after posting my review the Dr's office says they are terminating their services…read moreto me, w no reason why. They loved my 1st review which was 5 stars in 9/2020. But they don't like the feed back on my 2nd review. That just shows my point, they have no conflict management skills. Just make a better effort to communicate better. And I would have gladly updated once I experienced an improvement. This has never happened to me, but I have already found another PCP and didn't plan on going back. Growth is inevitable, whether they took this opportunity to provide better service in this instance or not. It will happen again to another patient. They can stay comfortable, kicking ppl out that are dissatisfied. But that not how you run an effective business or grow. Whoever is in charge should know this.

Somebody gave me a NASTY cold with a severe nighttime cough. Dr. Manuel made a phone version of a…read morehouse call and sized me up. He prescribed me azythromycin and recommended Robitussin DM and a couple other things. I haven't finished the azythromycin yet, but I was feeling better in only a few days. My mucus switched back from green to clear in no time. I can sleep again. I'm grateful to Dr. Manuel. On my first visit, he spent much more time with me than any other doctor ever has. He got a clear picture of my family's medical history, from which we discussed my possible risks. He followed up with an emailed order for blood work, and which we had also discussed during the visit. He displayed a genuine concern for my overall well-being. I look forward to him being my physician for years and years to come.

Just a FYI, this office is NOT closed. I love coming to Dr. Borden because she is very…read moreunderstanding to my preference to go the natural route. She is always very thorough and very friendly. The office people are really nice, which is very, very rare with doctor's offices. The only negative is that they nickel and dime you with little things, but that's most medical places.At one point they sent me a bill when my insurance sent them a notice that it was paid, but a quick call fixed it. There have been a few times when I didn't have time to make an appointment and they have always been friendly and able to somehow fit me in. I definitely recommend her!!