There are 2 parts to the review. The first is care and the 2nd is Medical Records and compliance…read morewith HIPPA. 1. Medical Care - 5*. Kelsey Seybold, including Dr. Doneker, Dr. Karpinos and others, took excellent care of my father. He was not an easy patient and is elderly. The quality of the medical advice and general care shown by the doctors was very high quality and empathetic. The empathey generally extended to the non MD staff, both medical and non-medical 2. Medical Records and Hippa - 1*. It is nearly impossible to get medical records. They have an on-line "MyChart" type of app but you can't order your medical records through it or from the MDs you talk to there, can't even find much of the medical record there. They send you a 1 page template that you have to fill out and fax to the "Medical Records" department. Medical records can get you "written" documents (e.g, lab results). When you then ask Medical Records to get CT scans etc. They can't help you and refer you to organizations like "Radiology." When you talk to these orgs (e.g., Radiology) they refer you to "Medical Records." It's like a broken loop that is designed to prevent you from getting your non-written medical records. Basically you are NOT ALLOWED access to your xrays, scans etc the way Kelsey Seybold has set up its system. I suggest some healthcare lawyers or consultants take a look at what they hav set up. I'm no expert but it sure seems like Kelsey is non-compliant with HIPPA. Because of my inability to get my father's brain scans we will not be able to see the progress of a particular disease we believe he has.

The doctors good. Billing and in-house testing procedures and practices atrocious. They bill for…read moreanything they feel like and are out rip you and your insurance off

I signed up to this program late August 2019, due to some fatigue issues. I will be honest, I was…read moreskeptical at first because I've had the run around with health care for over a year and I figured what else do I have to lose. I got a call from a representative who spent 45 minutes on the phone with me to answer all of my questions. Once I signed up to the program and downloaded the app to communicate with my physicians, I immediately got a first appointment in the same week. Upon arrival, I was greeted at the door by Dr. Goyal and in the same room I met Dr.Dhukka who were BOTH in the room with me. I listed my concerns, and they came up with a treatment plan for me. Not only did I have options for treatment, they went out of their way to find which pharmacy had the best costs for me prescription wise. A few weeks later, my routine lab work (covered by their program) came back, I asked if I could do a few other tests and found out I had another underlying ailment. We had a long talk when I came back into the office about it, and it wasn't about the diagnoses but they genuinely cared about how I felt about the diagnoses. I was then referred to a specialist by Dr.Goyal, and what I appreciate about this referral is that it wasn't just someone he knew, but he also kept my budget in mind. Also, before the referral, Dr.Goyal went out of his way to get opinions on my bloodwork by other specialists he knew. That's how we got such a quick understanding about what was going on with me. In 1.5 months, we've managed to figure out why I was feeling so fatigue. Ways I can improve it and my options with treatment. I cannot recommend this enough. It's hard to explain but think of it like a gym membership for your healthcare needs. So many basic things are included, you don't have to worry about wait time, if you need to see them, they are almost always available or you can reach out to them through the app. This is direct doctor to patient healthcare and it's the best thing in my opinion . These folks are awesome and I hope more places will follow in their footsteps!

Had an appointment and felt listened to. The doctor explained treatment options clearly and didn't…read morerush the visit. Professional and respectful experience.

Dr . Cuevo has been my primary care physician for several years now. He has been very thorough and…read morehonest in his visits. He actually helped me by identifying a serious medical situation that another doctor thought was no big deal. He directed me to the right specialists so I could get the care I be eded. I would definitely recommend him to the anyone looking for a primary care physician.

Wait time is horrible, my appt was now an hour ago and still haven't seen dr. I'm here for a second…read moretime because he failed to help me the first time. Don't think I'll be back.

Visited her the other day, and she was great! The best medical manners I've seen for a general…read morepractitioner since I've been going to Kelsey over the last five years. Gave me lots of information, and spent sufficient time with me to answer any questions I had. I highly recommend seeing her!

Did not find her to be friendly or nice. Quite abrupt when answering my questions. She could not…read morecomplete my visit as she walked out and left me in the room. Second doctor nicer and completed my care.

My wife and I traveled from Los Angeles, California, to Houston, Texas, for her treatment at MD…read moreAnderson. On our second day in Houston, my wife came down with the flu. I called the clinic where Dr. Hayley Nguyen practices, explained our situation, and the staff kindly told us to come in and that Dr. Nguyen would see her. From the moment we arrived, Dr. Nguyen and her staff were very professional, friendly, and caring. Dr. Nguyen knew that we were from out of town and even took the time to recommend several restaurants for us to try while we were in Houston. That personal touch meant a lot to us during a stressful time. We are very thankful for the care and kindness we received. If you are looking for a caring and professional doctor, I highly recommend Dr. Hayley Nguyen!

Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Doctor Joshua Nguyen has a very pleasant demeanor. His bedside manner is spot on; I never felt…read morehurried or rushed, and he listens carefully and addresses all my concerns and questions. Went to see him for several non-routine illnesses (i.e. it wasn't for the flu or cold), and he was able to diagnose and treat me well.

Dr Nguyen is by far the best experience I have ever had with a physician. He is genuinely concerned…read moreand takes the time to discuss everything with you instead of speaking to you for 5 seconds and prescribing you medicine like most doctors.

I recently decided to switch to a physician in my area. I viewed all the offices that accept my…read moreinsurance plan & chose T&C Family Physicians. Dr. Laurel Tucker to be exact. I LOVE doing things online & this practice makes everything easy. Once my new patient forms were filled out, the office called me & got my appointment scheduled immediately. Their office is located in a convenient area with plenty of parking. The office is clean & hey, gotta love a place that plays music like "Fat Bottom Girls" & "Enter Sandman". For the first time ever, I was seen promptly & shown to the examination room. I love Dr. Tucker! She is awesome, nice & has a really relaxed vibe. Before long, I was on my way for my blood test & how convenient there is a small Lab Corp office off of their reception area. So a one stop visit. Staff are extremely nice & efficient. Seriously, the most seemless appointment I've experienced. Highly recommend.

Down hill since NP Darnell and Dr. Tucker left. look elsewhere they are understaffed and do not…read morefollow through. Every time you speak with someone you will get a different answer for the same question.

Highly recommend this place! I went for my first exam. First off the facility is so serene, clean…read moreand made me feel like I was in a spa than a medical facility. Every single staff member I interacted with was polite, professional and courteous. I was seen in a timely manner as well. PA Alex was so warm, welcoming and thorough. She really cared about my physical health and well being, and made me feel very interactive about my health. I am so excited to have found this facility close to where I reside! I am excited for my future visits at one medical!

From the owner: One Medical is a primary care provider offering both membership-based care and guest visits, making…read morehealthcare more accessible for everyone. We've redesigned every aspect of how you get care around your real life needs, from same-day doctor appointments near you that start on time to 24/7 on-demand virtual doctor visits through our app. And we're not just here for when you're sick or injured. We also offer mental health services, primary care, preventive care, chronic care management, and more to help you live a healthier, happier life. Whether you're looking for a primary care physician near you or an online doctor visit, we've got you covered. We're also the place to turn for your kids' health. Many of our calming offices have onsite labs, lactation consultants, stroller parking, and more -- so we can be your family's home for healthcare. Visit One Medical for primary care in BLVD Place.

I don't want to tell you how WONDERFUL he is because then he will be super busy. Haha…read more. He listens attentively and couldn't be nicer.. I hope I don't drive him crazy. He looked up medications for me and cared enough to follow up about my labs.. I am so glad I found him.. Thank you Dr. Manuel, for being so very nice to me. Sylvia

Lol now a few days after posting my review the Dr's office says they are terminating their services…read moreto me, w no reason why. They loved my 1st review which was 5 stars in 9/2020. But they don't like the feed back on my 2nd review. That just shows my point, they have no conflict management skills. Just make a better effort to communicate better. And I would have gladly updated once I experienced an improvement. This has never happened to me, but I have already found another PCP and didn't plan on going back. Growth is inevitable, whether they took this opportunity to provide better service in this instance or not. It will happen again to another patient. They can stay comfortable, kicking ppl out that are dissatisfied. But that not how you run an effective business or grow. Whoever is in charge should know this.

Just a FYI, this office is NOT closed. I love coming to Dr. Borden because she is very…read moreunderstanding to my preference to go the natural route. She is always very thorough and very friendly. The office people are really nice, which is very, very rare with doctor's offices. The only negative is that they nickel and dime you with little things, but that's most medical places.At one point they sent me a bill when my insurance sent them a notice that it was paid, but a quick call fixed it. There have been a few times when I didn't have time to make an appointment and they have always been friendly and able to somehow fit me in. I definitely recommend her!!