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    Starr Borden, MD

    4.0 (1 review)

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    15 years ago

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    Riley Lizabeth, MD, PA - Dr. Lizabeth Riley MD

    Riley Lizabeth, MD, PA

    2.5(26 reviews)
    1.7 mi

    I have always received wonderful care from Dr. Riley. Two…read moreyears ago, realizing that I needed emergency care, she called ahead and within twelve hours after my significant other spoke with her on the phone, they rolled me back into my room after surgery. Super impressive!!! She is very kind, patient and extremely bright. Concierge medicine is the way to go.

    Pros: -Great location for me living in the Galleria area…read more Easy enough to get in and out. -Fantastic NURSE staff. Very friendly, good bedside manner, gentle and accurate blood drawing. -Typically good PAs. -The two times I've seen Dr. Riley in the 3+ years I've gone there, I've gotten a good vibe from her. She's down to earth, not frantic like many doctors. Cons: -The PA position seems to be a constant revolving door. I finally have one that knows my chart, and in pops a new one. -Reception/Office Staff are beyond RUDE. Customer Service is obviously not of great importance here. -SO SLOW. I get called back fairly quickly. And I usually have my vitals checked pretty quickly. But then I wait and wait and wait and wait for a doctor, or PA. -They don't really listen. They form their own ideas of what's going on and tend to stop caring about what you think/feel is going on. I get that they're the pros... But seriously, who knows my body better than me?? All in all, it's not a bad choice if it's a convenient location... But it's definitely not the best experience I've had, medically speaking.

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    Kelsey-Seybold Clinic - Tanglewood - Happy Birthday Wishes

    Kelsey-Seybold Clinic - Tanglewood

    2.6(99 reviews)
    1.0 miGalleria/Uptown, Memorial

    There are 2 parts to the review. The first is care and the 2nd is Medical Records and compliance…read morewith HIPPA. 1. Medical Care - 5*. Kelsey Seybold, including Dr. Doneker, Dr. Karpinos and others, took excellent care of my father. He was not an easy patient and is elderly. The quality of the medical advice and general care shown by the doctors was very high quality and empathetic. The empathey generally extended to the non MD staff, both medical and non-medical 2. Medical Records and Hippa - 1*. It is nearly impossible to get medical records. They have an on-line "MyChart" type of app but you can't order your medical records through it or from the MDs you talk to there, can't even find much of the medical record there. They send you a 1 page template that you have to fill out and fax to the "Medical Records" department. Medical records can get you "written" documents (e.g, lab results). When you then ask Medical Records to get CT scans etc. They can't help you and refer you to organizations like "Radiology." When you talk to these orgs (e.g., Radiology) they refer you to "Medical Records." It's like a broken loop that is designed to prevent you from getting your non-written medical records. Basically you are NOT ALLOWED access to your xrays, scans etc the way Kelsey Seybold has set up its system. I suggest some healthcare lawyers or consultants take a look at what they hav set up. I'm no expert but it sure seems like Kelsey is non-compliant with HIPPA. Because of my inability to get my father's brain scans we will not be able to see the progress of a particular disease we believe he has.

    The doctors good. Billing and in-house testing procedures and practices atrocious. They bill for…read moreanything they feel like and are out rip you and your insurance off

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    Starr Borden, MD - familydr - Updated May 2026

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