I purchased used RV and on which Enriched Mobile Electronics installed a lithium battery system, and the more I learned about the dodgy work they'd done, the more I just wanted it all ripped out of there, which I finally just did when the cheap battery they installed shorted out internally. Still not sure the root cause of the fire inside the battery, but given the quality of the rest of the install, I can only imagine. First of all, the frame they built using 80/20 aluminum had loosened up at every joint because they failed to use Loctite on the screws. Those joints that I hadn't been able to reach to tighten had cracked. The 2" and 1" holes they had drilled through the floor had no foam to stop air leaks. They doubled up the lugs on top of the battery instead of using a bus bar, which would not be recommended by a real electrician. They used a bunch of random bolts of different lengths, bolting everything through the floor to the chassis, meaning to remove anything required two people, one under the vehicle. I could go on but it not worth it. Unbelievable they charged $6K in cash for this job. Previous owner told me there was no receipt, so I'm guessing they didn't pay taxes on the income either. read more

Enriched Van Conversions - Car Stereo Installation Near Me - Santa Rosa, California

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Took the time to hook up and bring my tear drop to him to get an estimate for a few customizations after the first trip there to see if he can do the things I needed. We made an appointment Fromme to bring it in... From day one I knew I was in the wrong place. He was struggling to find a scrap paper to get my info... which he clearly lost.. so, he got my info again.. (when I shows up for the appointment he had no idea who I was!, zero system or process in the front end of his business clearly) Two to 3 weeks go by... nothing.. so, when I was in the neighborhood I stopped by. Caught him coming to work with some greasy fast food... barely realizing who I was.. once he remembered, he said he had Covid related staff shortage and that I would have my estimate in a week. It's been 6-8 weeks. I won't be working with this place. What a waste of my time read more

I can not say enough good things about Enriched Mobile Electronics! Ben and the team are exceptional at what they do! I drive an adaptive vehicle as I was born without the use of my arms, so as a result, i drive with my feet. When I purchased a new vehicle last month, I was daunted by the process of finding a local company that could do the work without hassle. They went above and beyond, easing my mind and completing the job to my expectations. So thankful to have found these guys and will be back with any electronic needs. Thanks again guys!!! read more

Never returned calls about a quote. So, unresponsive to follow up in spite of commitment.

Enriched does good business. I've known of Ben's shop and his reputation for some time as I owned a dealership in town. I brought my new, just finished Sprinter conversion to his shop to ask a question. No appointment, built out at another shop in Oregon where I live now. He took the time to look at my build out, solve my solar issue. Great attitude, excellent service. I have seen their builds, very nice. Ben said he's done 180 van conversions now! I think they're getting the hang of it. These days, it's rare to find a small business that's honorable and does good work. If you're reading this...you found one! Continued success Ben. Thank you. read more

Would NOT recommend them. Horrible service once you have purchased. I have a problem with my BlackVue and they did nothing to diagnose the problem. You have to wait weeks to get them to help you. Often won't even answer the phone. read more

I'm disappointed on the customer service. I paid top dollar to have a clean sound and they failed to disconnect the noice canceling unit so my system sounded terrible. When I went back to have it looked at as there was an obvious problem, owner told me to make an appointment. Today another shop fixed the problem free of charge, and my stereo sounds exactly as I hoped it would. read more

I scheduled a appointment 2 weeks in advance for 9am for a back up camera install and a speaker system. I showed up and talked to mark and was quoted one and a half hours to two hours for the back up camera and 3 hours for the speakers and was told it'd be around $600-$700 dollars for all of it. Later that same day I called at 12:35pm to check and make sure they had my number because it was 4 hours since I dropped off my car and I was told they hadn't even looked at it yet and that they'd call me when it was done. So I waited the rest of the day patiently waiting for a phone call. Till I realized they closed at 4:30pm and I hadn't gotten a call I got worried and rushed over in an Uber. Just to be told as mark was locking the door that my car was in the garage and they were keeping it overnight. Without any call notifying me they were doing so. I thought it was going to be a one day job and not be dragged out this much. Mark told me he'd call me first thing in the morning. The next day I had to be the one to call first at 10:45am and he said he'd call me back at 12 which he actually did and talked to me about a cable that didn't work and that they'd need to use one of theirs, but that they could only do the back up camera because they were busy and had a lot of deadlines. I asked how much longer it was gonna take and he said he'd call me with a 30 minute heads up to pick it up and i waited till around 2pm. I needed my car for work so I called again and asked how long and he said 30 minutes to 45. So I said I was on my way. When I got there mark walked me Into the shop and I saw my car and the tech working on the car said it'd be another 30 minutes. So I waited in the office. Who I assumed was Ben, the shop owner had me fill out my information so he could write up a quote for payment while I waited. When Ben finished writing it up I saw that the total for JUST a back up camera install was $833 dollars. It was apparently 6 hours of labor, 2 $22 dollar cables, and 1.98% tax I believe. For a job that mark quoted as a 1:30-2 hour job for just the back up camera install. Not to mention they kept my car over 24 hours even though I had made a appointment 2 weeks in advance. If you don't have a van conversion don't come here. The customer service is horrendous and it's easier to spend a whole day researching how to do it yourself than give it to these guys. I thought it would be a convince and save me time but not only did it cost me a fortune on Ubers because they kept my car for over 24 hours but I had to pay $833 for a camera and some wiring. Absolute joke. read more

Take your car somplace else, For this place is by far a rip off in all aspects they'll cheat you overcharge you and tell you they know what they're doing but really they have no clue they do know one thing how to get over on people that make an honest living, you would be better off doing it yourself as this is the worst company I have ever come across in business read more

I needed the on and off button of my radio fixed in my car. I needed it fixed right away since I was about to go on a long road trip with 3 teenagers!!!! SOS ...... Ben, the owner of Enriched Mobile, did it in an hour! He even engineered a part since he could not get it from the dealership. He was polite, honest and so efficient! I was charged half as other places..... Ben was my hero that day. I went on a great road trip and the only problem was that the kids started fighting over which station to listen to! LOL Ben, thanks so much for fixing my radio button so fast and so much less expensive. I highly recommend this business. Thanks again Ben. Ashourina read more

I was looking for a company to put in a back-up camera in my 2006 Lexus. I called 3 or 4 places trying to get a quote and no one took the time to even talk to me. One place my dealer recommended didn't even answer the phone and when prompted to leave a message, the voicemail was full. Ben at Enriched Mobile talked to me for a good 15 minutes. Gave me options and a price range for what I wanted. Installation was today and they finished the job sooner than they anticipated, thoroughly ran me through features and how to use. I couldn't be happier and would highly recommend Enriched Mobile! read more

I was looking for a company to put in a back-up camera in my 2006 Lexus. I called 3 or 4 places trying to get a quote and no one took the time to even talk to me. One place my dealer recommended didn't even answer the phone and when prompted to leave a message, the voicemail was full. Ben at Enriched Mobile talked to me for a good 15 minutes. Gave me options and a price range for what I wanted. Installation was today and they finished the job sooner than they anticipated, thoroughly ran me through features and how to use. I couldn't be happier and would highly recommend Enriched Mobile! read more

Took my uncles envoy in to this shop to have a lift installed that we bought on line. The lift is for my uncles mobility scooter. They were amazing, quick and did it for a reasonable price. They showed us how to use it and we are very happy with their quality of work and their customer service skills. Thank you for the great experience. read more

Went in to have an iPhone adaptor installed in my truck. Best price around. Got me in super quick and staff was great. Had my truck done sooner than expected. Looks/works great. Highly recommended. read more

If you care about top notch products, the highest quality work and thoughtful customer service, then Ben and his team at Enriched are the right choice for you! Signed, A Happy Repeat Customer read more

I have had a few things done by Enriched from a car alarm to stereo install to a custom trunk design. They do amazing work at a great price. I definitely recommend you give them a call for your stereo needs. read more

I went to Enriched to have a backup camera installed in my car. I didn't know anything about the process or what I wanted/needed. They were very informative & patient. They had the job done very quickly & professionally. I liked them so much I am going to have them install CarPlay for me. I highly recommend Enriched! Job well done! read more

I had a buzzing issue coming from my speakers on my 2009 JCW mini. Ben was able to get in there and take care of it for me ( it was driving me insane ) . He also wired my car for a sub and amp, sadly my amp blew so will be waiting until i have enough to buy a new amp. Does very clean work. The hourly rate is expensive, but his work comes with a life time warranty and a better job than you could get from BestBuy/Circuit city..ect. read more