We ordered the new Espar AS3D2L heater kit from Van Land feeling they offered an installation video…read moreand help if you have trouble installing. We "thought" it was worth the extra money than ordering directly through Heatso. First of all, just order it directly from Heatso. Kits vary regardless and our kit was drop shipped from Heatso. Second, the installation video is for the S2D2L, not the new unit. Per Jeremy, in an email to us it's essentially the same. It's not. We had to request access to the video link or pay $29 to watch it. Which that same installation video is up on YouTube for free. Third, when we reached out to Van Land about missing items in our kit and a short hot air vent hose, we did receive some responses initially, promising to help get the missing parts. As we continued our install, we realized we had more missing items. Jeremy was traveling so I began to email both the admin and office email he provided in his out of office message. Upon our last request with all the missing items, communication stopped. No response from either email. No support offered with the installation. No reply to my request for a status update by email. Very poor customer service and really disappointed with this experience. They were happy to charge extra for promised additional services but never delivered on it. Summary, we had to spend more money buying additional parts that were missing in our kit and referencing another YouTube installation video (thanks to Seeker Collective, their kit was more like the one we received). So save yourself the extra money and buy direct. Skip this middle man.

My experience in building my Mercedes Benz Sprinter emerged horrifically different from the Van…read moreLand Jeremy presents online. In my experience Jeremy's content push mesmerized and distracted me from his inability to follow through on my van build that cost me tens of thousands of dollars leaving me and the manufacturer of the parts he sold through his online store cleaning up a mess. This is not all, Jeremy failed to return or pay for my new OEM Mercedes Sprinter parts to be "repurposed" as Jeremy put it, to other van builds. Jeremy pointed my OEM parts out to me in his O'Hare Ct warehouse assuring me they would be safe while he consigned them as he attempted but never completely followed through on amending my botched van build. Unfortunately, my OEM parts were never returned, and I was never paid for my parts left in his care. I am now a victim of what appears to me to be my experience: a high-end Mercedes Benz disappearing parts scheme to which it is now my mission to inform every Mercedes Benz Sprinter dealer in the bay area about my experience. I wonder whose van builds my OEM parts happened to land in? Did these unknown victims know they were possibly sold my unreturned parts? I wonder how much they paid for them? If I would have gone directly to the parts manufacturers he used for my build rather than to his online Van Land store and YouTube channel I would have saved his 25% MARK-UP and never had my parts disappear from his warehouse! I consigned my new OEM Mercedes Sprinter parts with Van Land to be "repurposed" as Jeremy put it, to other van builds. Jeremy showed me my parts on his storage rack in his O'Hare Ct warehouse assuring me they would be safe while he consigned them. After two years past I asked Jeremy for my OEM parts and or money and he said he never had them, and suggested I pursue litigation. I contacted the California Bureau of Automotive Repair (BAR), and the state of CA BAR investigated my claim and successfully negotiated an agreement with Jeremy and Van Land where Jeremy agreed with CA BAR to pay me for my OEM parts. Unfortunately, Jeremy has failed to fulfill the agreement he made with the state of California BAR. I find it hard to believe (as it would hopefully be for any consumer) that a small business owner would defy an agreement with CA BAR - "our - the people's" California consumer protection organization! I truly believe the court will swiftly enforce what Jeremy agreed to with the State of California BAR. Jeremy does not care about my property, and he did not fulfill an agreement he made with the State of California's consumer protection division - this is highly concerning! Reading other one star reviews it appears others feel victimized? Could we be well on our way to a class action lawsuit which will hopefully, for all future consumers, end what may be serial victimization?

This shop over charges and sold us on a really bad car build. We trusted Zane and he talked us into…read moresome really bad ideas. So many other reputable places to take your car. Do your homework! We still have PTSD over our build and it's been 9-10 years. Lies, crap and lots of over charges. Shame on us for not pulling the plug on a bad project sooner. We pulled the car and sold it at a huge loss. Glad to be out from the horrible build. But still think about this every now and again. We know at least 5 others with similar experiences. We should start a surviving Cotati Speed Shop support group.

From the owner: Custom hand crafted vehicles; parts and service work for custom hot rods and muscle cars and…read moreclassics, full paint and body shop, and full metal fabrication shop. We are here to make your dream car come true.

My lifelong dream turned into a nightmare. I waited until retirement to have my high school 1969…read moreDodge Powerwagon restored from the ground up as a street rod. I could only find a couple places locally that did automotive restoration and I took it to Daniel Dorsett Speed Shop. It turned out that this was over Daniel's head. There are minor hiccups in any substantial project like this, but Daniel did not have the technology to deal with the timing motor, starter, and transmission he recommended. I relied on his recommendation for a transmission from a company - it was junk and the company went bankrupt. Daniel had the truck for SIX years and made over a dozen substantial mistakes. Some of the mistakes were major and cost over $30 thousand dollars to make right and took two years and a lot of my time to resolve. I finally found a company that would repair and replace all of Daniel's mistakes, RPM Automotive in Rohnert Park. Given the positive reviews of and experiences posted here with Dorsett Speed Shop, I'm not sure why I was the lucky person to have a terrible experience with him. I strongly recommend against using Daniel Dorsett Speed Shop.

This shop is great! The owner and mechanics are very trustworthy and talented. From ground up…read morebuilds to fabrication to tune ups, these guys do it all and they do it well. I am a repeat customer who is always happy with their work.

Troy has installed both an alarm system in my classic car and later an audio upgrade to Bluetooth…read morein the same car. In both instances I was very pleased both with the work and with our working relationship. Troy was helpful and enthusiastic both times. A friendly guy. I really enjoyed both experiences with Troy. I left a well deserved stellar review for him on Yelp. Recently I had 2 issues with my Bluetooth system. One was my own fault which I was able to diagnose and fix myself. The other was more troublesome. I texted Troy twice and also left him a voicemail using the same phone number he was using when he did my work and is still on his website. He hasn't returned my messages. I waited quite awhile thinking that perhaps he was sick, on vacation or otherwise unable to retrieve or return my messages. The courtesy of a reply of "Sorry but I'm too busy to help you" or something to let me know that I should find another audio specialist would have been appreciated. Eventually I did contact another audio specialist who messaged me some information which allowed me to make the repair myself. My disappointment is due to a lack of courtesy to a good customer.

Troy is literally a maestro at what he does. His brain is wired to perfection for the field he's…read morechosen, and we benefit from that expertise. He's also a truly nice guy with an easy, friendly personality. His communication is excellent. He shows up on time. His prices are so reasonable. He comes to your house!! Even on weekends. Troy is every good quality you could hope for in the vehicle alarm industry.

They did an excellent job replacing my roof liner. Not to pricey. They have very good customer…read moreservice.

Went down to their shop to see if they had material to reupholster my door on my old civic and…read morethese guys sold me some material almost identical to the Oem fabric, thank you guys for being helpful! Here's a before and after, again thank you guys for the help!

Got my left front bumper smashed to pieces, and this is one of the places my insurance recommended…read more I wanted to go here anyway due to positive reviews from friends. They got me in right away, kept in touch about what was needed, and had my car ready in a few days. When I got my car back, I was shocked at how clean it was. I can't speak to value since this was my only experience, needing work on my car, and insurance covered it.

Outstanding service from start to finish! The team was professional, honest, and kept me updated…read morethroughout the repair. My car looks brand new--paint matched perfectly and the finish is flawless. Fast, reliable, and truly customer-focused. Highly recommend!

From the owner to every employee there is such a sense of pride and commitment to every detail…read more They put everything they have into the job and it shows. Their new building showcases their top quality and detail orientated business. Nobody has more fun loving what they do than these guys!

This operation couldn't be more professional. The knowledgeable mechanics truly know what they are…read moredoing. The attention to detail is remarkable. They really go above and beyond. I was more than happy with the work done on both of my vehicles. They have my business for years to come.

Do NOT trust Di Matteo's with your vehicle. They kept my car for eight weeks, did not repair it,…read moredrove it nearly 1,000 miles, and CHARGED MY AGENT even though they performed no repair. They apparently used my car for a day at the beach, leaving it filthy inside and out with food spills, sea shells and dirt, even a nasty dead crab shell.

Best mechanic place hands down! I recently was experiencing problems with my jeep. I was running…read morelate coming back from work in Concord. Mike said he would wait for me to get there. They close at 5. I was there at 530. He stayed open so I could take my car in! The lady at the front desk was extremly nice on the phone as well! Not only that but the following day the mechanic Ryan called me and diagnosed my car. My jeep was ready within 4 hours. It was affordable and the best service I have ever experienced. My father takes his cars there and I will be taking my cars there for now on. They are fair priced. Extrenemly nice people and knowlegable! I left there knowing I was driving a safe vehicle :) thank u dimatteos!