I almost never write reviews--but I felt compelled to after this experience…read more I brought my 2012 Jeep Liberty into this shop after lightly bumping off the rear fender pulling into a tight garage. The fender itself was completely fine--just a few plastic clips had popped. I was quoted over $1,000 for the repair, and was told that the clips couldn't be purchased separately, so the entire fender would need to be replaced. That didn't sound quite right, so I did a little digging. Turns out the exact replacement clips were available on Amazon for under $10. I bought them, installed them myself in about 10 minutes, and the fender is now perfectly reattached. I want to be fair--this shop clearly does good work, and that's reflected in their many positive reviews. But this situation was unacceptable. Whether it was a genuine oversight or an intentional upsell, I was almost charged over $1,000 for a repair that cost me less than $10 to fix myself. Bottom line: get a second opinion before agreeing to any major work here. I'm glad I trusted my gut--someone else might not think to question it. **Edit (Response): Thanks for the reply, but I still believe this could've been handled more transparently. I understand that you're limited to certain vendors--but as a customer, I deserved to know that this was a minor issue that could be solved with a $10 part. Even if you couldn't do that repair yourself, a heads-up or honest suggestion would've gone a long way. Instead, I was led to believe a full fender replacement was my only option, which almost cost me over $1,000 for something I fixed in minutes. That's not acceptable, and I hope future customers are given more clarity and choices.

Ken Lazzini was really helpful and took time out to address issues on my older custom (body kit)…read more2001 Mustang GT convertible. The other 5 auto body shops were not so. Could not even get a reccomendation for a shop that would possibly handle it.!! Smothers Performance Auto Parts Tony Perez kindly pointed me in the right direction to get the estimate I needed.

I had some body damage on my vehicle and Eddy and his guys fixed me up SUPER quick. He was also…read morestraight up with me about everything and never did I feel I was being steered into something that wasn't in my best interest. Eddy is also very knowledgeable, as you'd hope a guy who runs any kind of auto shop would be, and offered multiple solutions to me. This is probably the best place you could take your car for any kind of problem and that's exactly what I will be doing moving forward.

I'll start by saying that I am by far the pickiest guy I know when it comes to cars in general, and…read moreespecially paint matching on auto body repairs. I have owned several cars with prior paintwork, and not a single one of them ever stopped bugging me, and not a single other person in my life ever even noticed. So, that's me. Let's talk about Eddie's Paint Works: I absolutely cannot recommend Eddie and the team here highly enough. They repaired my wife's Ford Mustang Mach-E (got hit on the passenger's door) with a warm pearl white paint color - not an easy color to nail. I absolutely, positively, CANNOT tell that the car was ever hit, nor that it was partially repainted and blended. It's incredible. I'm simply blown away in a way that's hard to put into words - I went 38 years of life thinking that no paint repair could ever be undetectable, and here I am, proven wrong. In addition to incredible artisan-quality paintwork, Eddie used new parts directly from Ford for the repair and even took the car to a Ford dealer to make sure all the safety sensors were properly recalibrated. Eddie is a true "car guy" and I found this shop by looking for shops that people trusted with their true pride and joy - sports cars, hot rods, etc. Trust those people. This was my first time dealing with an insurance claim and Eddie was incredibly helpful in educating me about the process and providing me with some advice and guidance. He worked seamlessly with my insurance and it was overall just a totally painless process. In CA, YOU have the right to choose what shop to get your car repaired at - your insurance can't tell you where to go. Do yourself a favor and go to Eddie! I hope I don't get in an accident anytime soon, but if I do, at least now I know I can go to Eddie and everything will turn out perfectly. I'll never look for another auto body shop as long as I live here and as long as Eddie is around.

I had some paint peeling off of the spoiler on my car, I reached out here on yelp and got such a…read morequick response and a very reasonable estimate ($100-400 cheaper than other estimates I received!). The staff were accommodating and friendly and did such a great job on my car. Not only does the paint look amazing but they also detailed the inside of my car which I was not expecting, it feels like it's brand new again. I am so appreciative of this team and this service, highly recommend!

I had body work done on my Mercedes at J & J Auto Body recently. Excellent job. The customer…read moreservice goes well beyond what I expected--very respectful and friendly. I was kept updated on the progress or the repairs. They stayed on top of working with my insurance company. Last but certainly not least, my car was immaculate inside and out when I picked it up. Over the years, I have used a number of body shops in town. J & J is by far the best auto body repair shop I've used.

DO NOT COME HERE!!!! If you value your car, your time, and your money PLEASE stay far away from…read morethis business!!! What I experienced here was not just poor service, it was repeated negligence, excuses, and actual damage to my vehicle. I scheduled a full interior detail after an emergency situation involving a sick passenger. Before my appointment, I cleaned the majority of the affected area myself to make the job easier. When I arrived, I was assured they would take care of the interior and fully address the remaining issue for an additional charge, which I agreed to. After three hours, I returned to what can only be described as a completely untouched vehicle. The interior looked nearly identical to when I dropped it off. When I raised concerns, instead of accountability, I was blamed for "making them stay late" and for supposedly scheduling last minute, despite booking hours in advance and picking up my car two hours before closing. I gave them another opportunity to correct their mistake. The second visit resulted in minimal improvement, and new problems. My cup holder was damaged. Wiring inside my vehicle had been disturbed. When confronted, I was told they "ran out of time" - even though my car had been dropped off at opening (10:00 AM). Against my better judgment, I returned a third time. They kept my vehicle for two full days. While it was returned in better condition than before, it was still far from professionally detailed. Large areas were clearly ignored: under the seats, sections of the dashboard, parts of the seats, and the steering wheel. The job was incomplete and careless. Three visits. Multiple excuses. Physical damage to my vehicle. And a final result that did not reflect the service promised or paid for. This was one of the most frustrating and unprofessional service experiences I have had. I cannot recommend this business under any circumstance. DO NOT COME HERE PLEASE!!!!!!

This is an amazing place to get your windows done! I had a rock chip that ended up spreading to a…read morefull on crack in my windshield and they got my factory window quickly after helping me get my insurance to approve it. They were beyond efficient! They came to my workplace yard and had it repaired before I got back and off work. I thought I was gonna lose my "my son is a Marine" sticker but they got it off and placed it so I could put it back on the windshield. Again going beyond what I was expecting!!! I can not thank this company and its employees enough for their time and dedication to what they do. They were all amazing! Would highly recommend it to anyone and everyone.

I had a dent in an awkward part of my classic Jaguar Vandenplas…read more Dent Dynamics did an excellent job at a reasonable price.I can't even tell where the dent was. Very happy with the whole procedure.

Really impressed! Was in and out in maybe an hour. Great customer service, happy with the results…read more Found a big dent in the corner of my bumper after parking on the street in SF, and a friend recommended paintless dent repair. Cost a fraction of time and money vs. dealing with insurance and repair at a dealership -- highly recommended!

I hit a deer and totally destroyed the front bumper of my car and these guys fixed up the car and…read moremade it look brand new. They also talked to my insurance and made the whole process seamless for me. I think this is my first time writing a review so I'm really impressed and highly recommend these guys.

I was recommended Randy Hanson when someone hit me & i needed repair... but the insurance kept…read morepressuring me to go to their "preferred" place instead. I'm so glad i stayed firm bc i had a GREAT experience at Randy Hanson. It was easy, they were friendly & they did not charge me for storage & they gave me a really nice loaner car at no charge. Unfortunately, another guy hit me while i had their car, but they were really nice about it (they gave a great quote & the person took care of it). The staff is really great, especially the front office girl. They used Hyundai parts & my car looked good as new! AND THEY WASHED IT! All in all, i will recommend them & use them exclusively going forward. Side note... be careful in parkinglots!! Both accidents were bc someone backed into me without looking!

I had been recommended this place by another automotive business for a big scratch along the…read morepassenger side of my 2023 Nissan Leaf. I had been putting off dealing with the scratch because the last time i had a fender bender issue and had to go through insurance with an auto body shop, I'd had a bad experience with the rental car company they used trying to pin me with a ticket that wasn't mine, and long crazy story unrelated here. I had gone back to the same auto body shop (because it appeared they did a good job and they were very nice people, rental car not really their fault). But even though, to me it looked like a smaller job, they told to me it would be another biggish job, reaching into near $5000 to repair with panels, bumper, and paint repair, where I'd need a rental car co again so i had put it off, for fear of using rental car co, plus i have a $1000 deductible (ouch). To make a long story shorter i came into Downtown auto, upon referral, and met with a very nice guy, Martin. He took a look at my scratches and actually buffed them all out on the spot! (wow!) and gave me a bid to fix my front bumper for less than my deductible so i wouldn't even need to go through the insurance and rent a car! Plus, he said it'd be done in like 2 hours. I made the appointment and can't wait to update this review further. Btw, it's a comfortable waiting area, with nice glass viewing windows to see what's going on with your ride. And if you need to make a Costco run that day? It's conveniently located right across the street!

Spencer is an absolute pro. Can't recommend him and Downtown Autobody enough. They couldn't help me…read morewith my specific problem because of warranty issues, but Spencer still took time out of his day to help diagnose my problem and helped get me on the right repair path. He earned a future customer!

EuroCal did an amazing job repairing my vehicle. The work is impeccable. I was kept informed on how…read morethe repairs were going. The repair completed in a timely manner.

When I added an OEM spoiler to the trunk lid of my 2004 Civic Coupe, the paint on the car was…read morealready a bit faded. EuroCal did a perfect job of matching the paint and mounting the spoiler, at a very reasonable price. I recommend them every chance I get