I was looking for a place to recharge my A/C in my Jeep somewhere in Santa Rosa and remembered driving by John's shop and seeing a sign for A/C recharge for $99. John was able to get it done for me on a Saturday afternoon and had it blowing ice-cold air with very little wait time. The price was good and the service is great (5-star service). John is a great guy who does excellent work. I would recommend anyone needing to re-charge their A/C to get it done at John's. His shop is open Monday through Saturday and he usually has extended hours. read more

My husband, for the first time ever, backed up and scraped a pole. This is our second time bringing our Volvo to John's, the results were consistent and good. He added a little bonus by buffing our headlights for the winter season, which I didn't know could be done. Also, we had the older style Volvo symbol on our SUV hatchback door, and I asked if he could order us the newer style where the letters are spaced further apart. He very nicely did that, and it looks really cool. I've been wanting to do that for a while. In the end, we got our cute little gift as a thank you and our car was well taken care of read more

My family and I have taken our cars to John's for years and they are awesome. I have worked in the auto-body industry for years, they are trust worthy and do great work. If you are lucky you might even get some of John's homemade honey after your repair! I highly recommend this place for your car! read more

If you're ever unlucky enough to hit a deer on Mark West Springs Road, THIS IS YOUR GUY! I called John about my truck after a Deer + Vehicle collision at 35 MPH. He was welcoming and helpful, advising me on what my options were. He finished my truck later that week ahead of schedule. He was communicative, fair, flexible, and affordable. I wish all random encounters in the auto world were as straightforward and pleasant as this was. I don't have a lot of experience in the Auto Body repair industry as it's the first time I've ever had any work like that done, but I have a lot experience in the communication and service industry and I believe I'd be hard pressed to find an equal. Thanks! read more

John makes no compromises with quality. The work he did on my 2013 Subaru is absolutely perfect, fairly priced and he warrantees his work like no one else I've ever experienced. His paint finishes are as good as new. And he is so great to work with. He really listens, is very responsive and just a super nice guy. And finally, he is very timely with his work. John is like no other auto body person. read more

It's hard enough to try to have a car repaired right without the headaches of a dishonest shop. Now for those who do have insurance, they only have to worry about the adjustor, who'll go only so far in violating the law (although many are not shy to try and the first thing they will do is select a substandard shop to do the work, which is why a busy establishment is not necessarily a good sign). It's much more difficult if one's paying cash, however. Not that even a thorough effort is guaranteed to reveal all that is wrong, but it is imperative to check out a shop very thoroughly. On the internet, most people start with the Better Business Bureau to see if there is some derogatory information. Some shops may not be known to the BBB, but are very familiar to the BAM (Bureau of Automotive Repair). Specific offices, such as the one in Hercules, might be more helpful than others in this regard. And also check small claims court records for lawsuits. Of course it takes quite a bit to get someone to spend time suing people. We all have better things to do with our lives, but keeping one's vehicle for weeks at a time, promising a certain settlement sum (but refusing to provide a written estimate) after the car is in parts, jacking the price up to a ridiculous level and pretending like the client is an idiot and that the shop is doing the client a favor is a problem. A horrendous paint job after keeping the car for weeks just adds insult to injury and refusing to honor the lifetime warranty is the ultimate provocation, especially when the bodyshop again has stripped part of the car and the customer has no choice but to complete the repair where the car resides, since it's in pieces. Finally, offering to "split the cost" and then jacking up the "warranty repair" price to beyond what a reputable shop would charge leaves no doubt that the intent to defraud is deliberate. The internet is naturally a resource to report one's experiences, but it exposes one to threats and even retribution. Ultimately it's very difficult, however, for a shop to back up such threats without the risk of running afoul of law enforcement, so a conscientious consumer will feel compelled to report very negative experiences even in the face of such belligerent conduct. So, while Yelp is a wonderful resource and can reveal parts of the truth, it should be viewed with some suspicion. Positive reviews can be introduced by the business themselves to make themselves look better than they really are. Sometimes negative reviews are biased and it's conceivable competitors could stoop to such a tactic, but when facts are outlined and confirmed by independent review, one should beware. As noted above, customers may be reluctant to expose themselves to retribution, so complaints, if anything, tend to be very attenuated and don't reveal the full extent of the problem. But in either case, one should never engage any shop without several competing estimates and one should never trust verbal promises. Otherwise, one is bound to regret their trusting nature. Of course, some people insist on building houses on top of active volcanos and in the middle of earthquake faults. We all have our weak points. But for those who seek simplicity and tranquility, forewarned is forearmed. Food for thought. read more

I have not personally had them do any work but I have been up close with Matts Classic Bow ties camaro and it is one of the nicest and cleanest black paint jobs I have ever seen. read more

I had my 2005 Tundra repaired at John's auto body 0n 9/24/2013. John is a very likeable guy, funny and postive. His shop is a bit messy but he does great work at a good price. I paid cash and he gave me a great discount. Truck looks as good as new, done when he promised. I can't ask for any more, I will refer him to friends who might need autobody work. read more