A little honesty here: I have a black thumb (uhhum, I kill plants, and know nothing about them) but I'm trying to learn quickly and I went in with the attitude of "I know nothing and need to find someone to help me." Also knowing that I was going to spend a few hundred dollars on shrubs, plants and other items I was expecting to talk to somebody knowledgeable. After asking a couple people I was guided to a woman named Annette. She works outside in the perennials, shrubs and tree section and boy was she great to work with. I asked her a lot of (dumb) questions and showed her a picture of what I'm working with and she was able to recommend various ideas. There was another woman who was very helpful, dark hair and younger but her name slips my mind... Maybe Renee? Yeah, she was awesome too! As noted before in other reviews, they are expensive but the quality of the plants as well as the warranty are great. I have a first responder in the family so I was able to get the garden club for free which extends the warranty even further. ($20/yr) Because they opened in early May when I went on the 10th, they were out a lot. Annette said call back to check on stock, which I plan to do. Will be back! (I'll post some pictures in a couple days when it's sunny out again of a before and after.) read more

Closing at 7 makes them almost impossible to go to after work. Such a stupid time to close.

Came in looking for a nice pansy hanging basket as a gift. Could not believe the poor quality of the flowers, along with the use of tacky white plastic pots! I expect better from English Gardens! Only 3 baskets were not white plastic, and they were priced as ON SALE for $69, regular price was $89. Unreal. Will not ever go back read more

This place is awesome!! The store itself is huge, we didn't even cover everything in our first visit here. But they really do have something for everyone, from plants to sauces to furniture- it's an amazing store. Staff is very friendly and helpful. Quiet a number of sales on a plethora of different items in the store. Flowers and plants are all well maintained and taken care of. My husband and i went here to "just look around" and left with $180 worth of plants and other things. We loved it and can't wait to go back. read more

Way overpriced. Just wait until summer and go to Lowe's. Same plants they have there are more than 1/2 the cost that English gardens sells. So silly how much they are charging. read more

The service is poor even though there is a lot of workers on site. The staff are not familiar with the prices of the items. The staff quoted one price that was incorrect. The manager refused to honor the price that was told to me the customer. read more

While you might not find the cheapest prices, I have never had a trip to this or any other locations where I could not find what I was looking for or needed. This location is one of the larger ones so plan spending some time if you love to garden. I came because I needed some help finding vine for my balcony planting boxes and maybe a house plant for my hanging pots inside, I drove past a few other garden places. I have a west facing door wall and balcony with no coverage. Coming from shade gardening, I needed some help. Even with a full parking lot, I could find an employee that could help. The vine for the boxes turned out to be be a black eye Susan vine and the person who helped me sorted thru the pots to get me the biggest. The house plant was not to be found. That employee told me that I should just get one used in the summer outside since it would hold up with all that sun. I figured that might be the case and quickly found one that in warmer climates could live year around. I also found another small dragon statue that I needed to brighten the balcony while weighing down my metal 60 year old chair from the heavy winds that blow up in our part of Michigan. Had a couple of choices. But what really made my day was finding a stand by itself hanger for my bamboo wind chimes. Spent too much as usual when you shop here, but got everything needed in one stop. I can also trust that the plants will not die in the next few weeks like I have had happened getting plants from the cheapest place. You get what you pay for. read more

See all

We've gone here for a few of our landscaping and Christmas needs and this English Gardens is great! When it comes to flowers, they truly know their stuff. We haven't made a large purchase of flowers and mulch before. We asked a question to an associate of where to started and she took our requirements and ideas and helped us choose some long lasting flowers and mulch! There was no pressure, no up-selling and no belittling of us because we didn't have any idea. Christmas wise, they have tons of items and we want to buy all of the Christmas things! We've purchased a few ornaments and figurines from here as well as a real Christmas tree one year. The tree lasted a long time and the ornaments are very high quality (they've taken a couple falls from branches and didn't break). This English Gardens is great and is in a great spot near Meijer. We've stopped in a few times after grocery shopping simply because we wanted to look around. read more

This is a great place for nice and healthy, hardy looking plants. I have bought ficas and bonsais from here for my inside plants. They had this fantastic bush tree for privacy and in two large pots, but it was a bit pricey, almost $2k. The gardens here are well cared for and given proper attention. I have never found a dead or dud leaf often on a branch here. I always want their giant plants but be prepared to pluck down $200-$300 bucks for a bigger tree or bush. read more

Amy made flower arrangements for our daughter's wedding She was a delight to work with and did an amazing job. One week later, the flowers are still beautiful. Thank you Amy, we look forward to working with you again! read more

I don't go to many garden centers, but this place did seem very expensive to me. There's an entire outdoor section in full sun, so that was unpleasant, very warm. Pretty, interesting interior. Helpful, friendly employees. A great setup for purchasing bags of soil, mulch, etc. Dogs allowed. We will shop here again. read more

Review for The Peach Truck Tour: English Gardens was very accommodating and friendly for the droves of people who came for peaches. They were very organized for a continuous flow of patrons as they came in and out for peaches. I arrived about 45 minutes prior to the scheduled start time. I was about 10th in line. The Peach Truck staff were efficient and organized. They explained the process and system for purchase so as to keep everyone moving. Also, English Garden had a coupon for discount for this specific event. They actually started early and because of their process, I was out with peaches and pecans about 20 minutes after my arrival. Bravo! I will look for them next year. read more

See all

Although I find them to be a bit pricier than Home Depot or Lowe's, all their plants are healthy. They had some annuals on sale mid-July when I was there. My mom bought me a Thunburgia (Black eyed Susan vine). It was 25% off. Thanks, Mom! They had tiny Basil plants for $0.50. Other than plants and flowers, you can get patio stuff, and other non- garden gifts such as Vera Bradley accessories. The patio umbrellas were uber expensive. We went home and bought one on Amazon for under $60.00. Here at English Gardens they started in the $100s. The staff is very helpful and knowledgable, so that's a good enough reason alone to shop here. read more

See all

Almost bought an indoor flowering plant, but noticed that all of the displays had spider mites on them. Showed it to a staff member who didn't really seem to care. 30 minutes later, people were still picking these things off the shelf, and no staff had done anything. read more

Houseplants are very healthy but, very OVERPRICED! $50 for a plant you can get at Home Depot for $12(and, you can return the plant up to one year~plants here are returnable for only 30 days.) Even the small plants sell for $19! If I am looking for something "rare" to add to my collection, I will explore English Gardens. For "ordinary houseplants," it is Home Depot or Eastern Market for me! read more

Wide selection of plants, flowers and gardening accessories. I feel the tools they stock are of high quality. Pricey, yes, so don't be surprised. Plants are healthy and hearty, so I feel it's worth it. read more

See all

I was excited to check this place out. I had arrived and one employee at the information desk was very pleasant and she provided me the information about their landscaping service which I was interested in. However, the reason for my one star is that me and my fiance decided to have a look around the store since it was our first time there. There was an old man working in the back without a mask in a yellow shirt and he started following me and my fiance around the store making it clear that people who looked like us were not welcome there, we were treated as if we were there to steal something. He was intentionally knocking things over to make it known to us he was tracking us, and then he even coughed at us. It made us very uncomfortable so we decided to leave. As a result I will not be visiting this place again or using their landscaping service. This kind of treatment is disgusting and if his behavior is what is tolerated I suspect many other racist behaviors are tolerated as well. read more

First I would like to point out that the royal oak farmers market has WAY BETTER PLANTS FOR HALF THE PRICE. Besides that, My wife comes in 2 times a week and spends TONS of money here. Came with her to check it out and got chased down and ridiculed for the positioning of my mask (that I was wearing the entire time). Immediately decided to leave over his rude attitude to which he told me to do so QUICKLY, all while I was pushing an infant stroller. Will not be spending a single dollar here in the future. Terrible customer service. read more

We've been long time customers here and spend a lot of money each year. My fiancé and I were browsing at some ornaments, when one of the employees came up to us and told us "we actually close in about five minutes, actually we close even sooner" in an extremely rude and condescending manner... and it was only 15 minutes until closing time unlike what she said. Overall rude employees. read more

I like coming here to browse selection & plan out my garden. I only buy when the sales prices are really enticing - like 30-50% off near the end of the season or on special weekends. The store is giant, with a large indoor shopping area open year-round and equally large outdoor garden section open during the warmer months. I've bought perennials and vegetables and had success growing them - no complaints from me on their products. I appreciate that they have everything - from gloves to tools to ladybugs, etc. They even sell some clothing, patio sets and accessories like doormats and gift cards. Service seems friendly. There are a lot of staff working here - and they'll help you load heavy items into your car, no problem. They can test a soil sample if you bring some in a little bag. However, I was disappointed to find out that they would simply test the PH of the soil and not much else. No tests for the proper nutrients in the soil. Around the holidays they go big on lights and decoration, indoor plants and Christmas trees. They offer free classes throughout the year but I've never taken one. This place is fun to wander around on cold icy winter days, while I dream of lush greenery and scheme which veggies I'll plant next year. read more

I went into English Gardens today for the first time. I'm not a green thumb by any means. I'm a beginner looking for help and I thought a place like this would be the perfect place to get it, right? WRONG. The staff was MOST unhelpful. As I entered, there was a cluster of yellow-shirted employees - none of which greeted me or asked if I needed assistance. So, I approached one of them and asked him if he could assist me. I explained that I have two planters that I was looking for something to put in that I could leave there year-round. He said that he "works in fertilizer" and couldn't help me, so I should go out into the nursery and ask the lady in the yellow shirt there. OK. So I find said lady in the nursery area and she says "you'll need to talk to Sally. Just go to the service desk and ask for her." OK. I have no idea where the service desk is as I've never been to this store in my life, so I ask her where it is and she tells me. I approach the service desk and an employee (Sheila, maybe?) says "Hi! Can I help you with something?" I mention this because so far, she's the only employee to actually seem nice and helpful, vs. annoyed with my presence... I tell her I was told to ask for Sally. She points her out and guides me over to her - thank you! Sally doesn't seem very excited to assist me, but no matter. I tell her that I'm looking for something year round to go in my planters to which she replies "it doesn't work like that because we have winter here, see." very sarcastically. In hindsight, I WAS wearing my LA Dodgers hat, so maybe that gave her a bad taste in her mouth about me? Not sure, but yeah, I KNOW there is "winter here". I replied "what about something like a Boxwood?" (while I know very little about plants, I know that the shrubs in front of my house are boxwoods and they are there all year round, so thought maybe that could work?) To which she replied "Well, we have Boxwoods out in the nursery. I guess you can go look at them if you WANT, but there's no guarantee they'll live through the winter." As if there is ever a guarantee that ANY plant will survive...thanks, Captain Obvious! At that point, she seemed to be done with me having pointed me to the nursery to bumble around on my own, I guess? I just said "You know what? I think I'm good." and left. I'm sure this place is just fine if you're a plant expert and know your way around their store. But, believe it or not, if you want actual assistance and customer service, you're better off at Home Depot! What a failure to gain a new customer. Guess they already have enough. read more

Just had the most engaging and fun buying flowers at English Garden with Jenn..She was attentive, intelligent and funny all the while insuring I got just what was needed.. Thank you!!! read more

Plants are health and you pay for it! Staff is dreadful... they may be knowledgeable but if you aren't they make you feel like an idiot. When you ask for help they'll call for someone then nobody will come then they'll call again and nobody will come then they'll call again and you will try to decide do I want my home to have this beautiful plant and is it worth it to be treated this way? You will likely have to make that decision for yourself. Sometimes I deal with the humiliation for the plant but it doesn't make me feel good! read more

Dunno why people are shocked at the prices. It SAYS on the yelp page $$$. Anywayyyys. I love this place. All of my prettiest and healthiest looking plants have come from English Gardens. I've only so far bought indoor plants but they're the lushest of my bunch and they all came from here. Sure they're more expensive than home depot's plants but I also don't have to wash off hard water scale from my plants leaves when I get it home or trim away any dead stuff. ALSO I took my puppy here for the first time and everyone was so sweet to her, even when she PEED on the floor of the patio dept. I was completely mortified but the staff was still super nice and even helped me clean it up. Overall I love this place and will come back anytime I need new house plants! read more

Yes, English Gardens is expensive. Yes, you can get some of the same varieties of plants at Home Depot just down the street. However, I've had great results with English Gardens and everything from Home Depot died within a year. So, shop their sales, become a member if you're landscaping your yard on a larger scale, and enjoy the fine quality of plants you'll get. I love their selection and friendly, knowledgeable staff. They also have a wide variety of houseplants, tools, windchimes and yard decorations. They carry seasonal items too in the realm of Christmas trees, ornaments, and other items to take up the space their patio furniture normally occupies in the front of the store. Take a few hours and wander around, you'll get plenty of ideas for your yard and home! read more

The manager at this facility was extremely rude to my wife. We made a simple return of a healthy plant which met all the qualifications of the return policy (2 weeks after purchase) and were confronted by her with a very rude attitude. After threatening to refuse the plant or only give us store credit, she finally agreed to make the refund according to store policy and turned to one of her employees and said, "Just put it in the back, it will probably just die anyways." She then walked off without any acknowledgement or further discussion. My wife works in retail and knows that no customer, regardless of whether they are in the right or wrong, should EVER be treated with disrespect or contempt. This encounter, in addition to their outrageous prices, made it very easy to decide to never shop at English Gardens again. read more

I just left English Gardens in Royal Oak and very sad to say it was a very negative experience. I shop there all the time and have always received great service. The manager was extremely rude regarding a return, asked me when I bought the item, I said I wasn't sure...summer? He barked the date I purchased it and said I couldn't return or exchange it, too late! I explained I didn't know that was the policy. Very unprofessional, he was annoyed with the situation and seemed angry. Now, I'm torn about shopping there again. I know it's family owned and I really want to support their business, I've bought many beautiful garden plants and trees and have been very happy with them. He was so rude!!! Must be very unhappy with his job, or maybe just an unhappy person. I'd suggest he move on or they may lose more good customers, not just me. read more

English Gardens taunts me every time I drive over to Meijer or Kroger/Target in Troy. I did a stint in a nursery in my teenage years, and have extensive experience in landscape architecture. A certain level of fascination is probably predisposed. In a giant glassed in conservatory are beautiful plants and swatches of colour likely to wither and die in my untended care, or well beyond my budget to simply plunk down in a total landscape redesign of my front yard. The beau may love the idea, but I know what price point the shop works at. I resisted taunting myself with those perennials and glorious "gift" additions that have no real use except beautification and bank account draining. Then they brought out the holiday lights. God help us all. I am drawn like Romeo to a balcony at the sight of Christmas lights, the more the merrier. Intense spectacles can overwhelm but the tasteful arrangement of trees awash in LED radiance got that parking spot filled and me in the store. Congratulations to the arranger and planner of the holiday displays; you've done some truly gorgeous work. My heart cracked at the prices as I expected it would, as the costs are commensurate with the exotic flowers, recognized brands, and cachet they are going for. The floral department is deep and beautiful, with a number of plants not frequently found at florists or non-specialty shops (eg. Costco). Brides planning arrangements, run far away. Service was attentive; there are people at hand when you need them without too much fussing. I have to hope sale times are generous and kind, as I'm left basking in the glow. read more

I like to support locally based businesses, such as English Gardens. This a great place for the Green Thumb in your family, or if you are like me, the Brown Thumb who tries really hard to grow plants. The plant selection is excellent - from the basic to the exotic. The service is always top-notch - people on the floor to answer your questions, etc.. Great floral department. The only reason I didn't give 4 or more stars is due to the high prices on many items.... read more

English Gardens has a good selection but thats where its ends. I tried their DIY landscaping service. Basically you go in and fill out some paperwork, give them photos of your house with all the sites measured, tell them what kind of plants you like, etc. You purchase a $200 gift card and then they design your landscaping for you (within a week or so). It sounded great since I wanted to re-do most of my landscaping. Well, the process was horrible... I filled out all of my info, gave them very detailed explanations of everything, measured everything out, etc. I went to drop off the paperwork and none of the designers were available. They told me that I'd be assigned someone and that person would call me. It was about a week later that I got a phone call from my designer, the voicemail said he needed to discuss a couple minor things and to call him back or come in. So I called back about 10 min. after the call and he was busy so I left a message to call me back. He never called me back again so I went into the store 2 days later and talked everything over with him in person. At that time he said it would be about a week and a half because they were very busy. Fast forward a month later, I never heard back and knew I had given him ample time. So I called into the store and was told that my designer no longer worked there (and no one let me know). I spoke with another manager and he told me that they would track down my paperwork and call me back after the holiday, at least by tuesday or wednesday (I called the thursday before memorial day weekend). It is now almost 2 weeks since that phone call and I still haven't heard back. I told 4 of my other friends about the program (before this) and they were super interested, but now they won't be getting any of our business. Last note, their prices are very high. I would suggest getting plants at Lowes (not Home Depot) because they have a great selection. If you can't find what you need there go to Goldner Walsh in Pontiac, they are AWESOME and helped me a lot. 6/17/16- UPDATE- Despite the comment below its now 11 days after this review posted and still no one has cared to contact me. read more

Pricey - yes however I will admit, they always have the exotic and rare finds that I always only see on pintrest so usually Im forced to pay the price. After reading a few of the other reviews Im shock as to how many people had rude associate encounters! Wow maybe ive been fortunate to never get them lol because I usually have a ton of "how to take care of ..." questions and I always get theose sweet ol ladys. I have had a few returns but never had a problem - Bottom line- they are pricey but I only get my must haves from here that cant be found anywhere else, and I use the 20% coupon always in the paper each week! read more

I have been so pleased with the service at this location and the east side one too in Clinton Township. At this one when I needed help from the plant pharmacy I couldn't have asked for a better person than Zach. He did such a great job helping us out. I did wind up with a large store credit because we had to return a bunch of stuff that we changed our mind how to handle the grub situation in the yard. The manager was good about helping me get the return back onto the credit card when I was a couple months to get it there. The ladies at the desk were helpful and I was able to find some other items for the house I needed. Things here can be pricey but its well kept, clean and high quality for what I have experienced. read more

Great garden center with loads of accessories. English Gardens is a step above a Home Depot or Lowes garden center, but since the location is devoted to the outdoors, there is a wider variety and slightly more skilled employees. The best time to get a sale is at the beginning of the season, but be careful, since we usually get a frost that creeps in and kills the plants. Great location, everything is compact and they have everything you need to get a start in the garden. read more

Poor return policy. They have a sign tucked away that says no returns on Holiday stuff before December 10th. I didn't purchase my item until mid December and promptly tried to return or exchange it on Dec 18th. I was told since I had not receipt and was not in their system that I could not return. I was told they ask for your phone number and do not recall anyone asking me for my phone number. She said there was no way their employees would have not asked for my number. Very disappointed that I am now stuck with something I don't want. read more

A good variety of seasonal shrubs, trees and garden paraphernalia, but on a recent trip November 3rd I was forced to protest as to why Christmas decor and shrubbery must follow Halloween decor? Is thanksgiving with associated items (hay bales, gourds, squashes, fall themed wreaths) a moot holiday now? I was forced to find plastic replicas at Michael's instead. A great variety of succulents were purchased here earlier this year, and I'd say it's generally a good bit for when Home Depot's garden section just won't do. A good very spacious store with a la-arge greenhouse in tow, with regular coupons in the local flyers (20% off) as well. read more

I try to go here every week. I absolutely love it. A little overpriced, but sometimes their plants are rare, so I find it worth it. They're always in good condition and I've never had any problems with infestations with plants from here. read more

The employees (when we could find one) were extremely rude and acted like we were bothering them. When I asked a male employee where an item was, he actually waved his arm vaguely and said 'somewhere over there'. I'll never go there again. Lowe's has at least as big a selection and helpful, friendly workers. read more

Super nice people. I needed some flowers delivered to a BAAAAD lil honey dip. I'm talking fine like a $500 speeding ticket. It was mad time sensitive but they delivered them in about an hour and baby girl was smitten. Awesome! read more

I've been a loyal customer of English Gardens, this location in particular, for years. I've always loved them. But I doubt I'll be back. My husband and I stopped in because I needed a couple of things for the yard. I was taken completely aback by the prices. I know things are going up in general, but the selection of less expensive starter plants was practically non-existent. The only irises they had were $20 each. Peonies: $40. Even the root-stock peonies were $30. I understand that roses are usually expensive ($40) and would have considered purchasing a bush because they were on sale--but the zone hardiness notation was blacked out with on every single one of the bushes I looked at (a particular blue-lavender rose). I'm not going to buy it if I don't know with reasonable certainty it will survive in MI. While I was looking at roses, my husband asked a sales associate if there were any smaller irises we could look at. The associate showed him to some half dead looking plants that were also priced at $20 and said (in a rude tone) that if we'd wanted a better selection, we should have shown up earlier in the season. Excuse me, up until last week, it's been cold and wet! I understand that the stock isn't in the employees control, but woman's attitude was totally uncalled for. I purchased a six pack of cleome (for $13, but I really love them) and a 6 inch Lady's Mantle ($7) to replace the one I used to have and left--and I strongly suspect I won't be back. I've always accepted that English Gardens was a little pricey, but it was okay because they stock things other places don't. What I don't accept is being treated as if I was somehow inconveniencing the sales associate by asking for something I couldn't find. read more

I went in search of some conifer shrubbery to complete a project I've been working on and I found some really great specimens, unfortunately, well out of my price range for a bush. Granted English Gardens has exceptional product but for a 4 foot bush $400-$800 seems a bit insane, right?! Anyways, I looked at the bushes and the potted veggies, the ceramic pots and the seed racks. I grabbed a few things and split. Initially I had crazy high hopes for what I was going to able to find at EGs but their stock seemed actually, very limited. However, I will say that all their product looked healthy and ready to spring to life. For now though I'm going to stick with Home Depot for my planting needs, at least until I hit the lottery and then I'm going back for the shrub shaped into three spheres stacked on top of each other - it was pretty bad ass. FYI Costco has some great shrubbery also in case you want a deep discount. read more