Joe and his staff are great! I thought my car would not look good after the accident, but Joe and…read morehis staff made my car look amazing! Thank you!

Asked for a quote through the phone, the lady who answered was very condescending and rude for no…read morereason.

Very quick and reliable service. I first came here when I had an accident and the employee Jason…read morewas very responsive to any questions I had about the damages and repair needed. The mechanic is very professional and thorough with fixing my car. They even fixed some of the issues my car had before the accident when I inquired about it. FYI, the parking can be a bit inconvenient.

Would recommend this shop if you have any issues! They had really good prices, fast service and…read morereally friendly. When I had extra questions they were respectful and feel glad to have a trusted shop to go to!

Absolutely amazing work! I couldn't be happier with how my car turned out. The paint job came out…read morebeautiful, smooth, clean, and extremely well done. The difference from before to after is incredible. The pricing was also very reasonable, especially for the quality of work I received. Great service, great attention to detail, and an amazing final result. My car looks brand new again! I would definitely recommend them to anyone looking for high-quality body and paint work at a great price. Thank you for doing such an amazing job!

Brought my Jeep in here after a tow truck poorly handled my vehicle. They were very helpful and…read morewent out of their way to help me out. Found parts that were no longer made and communicated very well. The end result was very good, in fact probably better than what it looked like before. They worked with the tow truck company who was paying for the job and I didn't have to do anything. Nikki and Kenny are quality people and I'd recommend bringing your business here.

We've been using VMS Autobody & Collision in West Covina for nearly three decades, and they…read moreconsistently provide exceptional service. Their work is outstanding, and their staff is kind, professional, and attentive. We always feel confident trusting them with our vehicles. Thank you to the entire VMS team for taking such great care of us over the years. We highly recommend them to anyone needing autobody or collision repairs.

From beginning to end, I had a pleasant experience with VMS auto collision center. I found the…read morecompany on yelp and was using their online estimate to get a rough estimate for car repair. They reached out and asked if I was interested in order to get it looked at in person. When I brought the car in, Vicky was able to give a few estimates depending on what I wanted to repair as I was paying out of pocket. Additionally, she was proactive in keeping me notified throughout the process. Overall, it was a very smooth experience and I thought the entire staff did an excellent job!

Small family owned business. Quality work with great results and reputation. Cars, boats, RVs,…read morebikes, funeral caskets... if it can be painted, Duran's can do the job!

Great service, they explained the process, and my car was ready on time…read more Very Professional!

Excellent customer service and the work was impeccable!…read moreSchedule was as promised and very clean.

Great workmanship on auto body repairs. Cenco has previously done auto body repairs for my…read moredaughter's Honda Civic, Kia Soul, and my niece's Hyundai Elantra with 100% satisfaction. Their prices are very competitive and often cheapest out of all the repair quotes I received. It's a thumbs up for me and my family!

awesome repair had it done in one day very professional hey let me know step by step and saved me…read morea lot of money the body shop quoted me a ridiculous sum of money and he did it for a fraction of the price and No time at all thank you and well definitely continue working with you

Found the business on IG, seen their work and it looked good. Got quoted $1000 & thought okay beats…read morefiling a claim and having my insurance raised. My deductible was $750. Stated he would make everything flush, replaced the clips. Later found out there was a little frame damage excusing the unalignment with the fender and the door. Never fixed or put new clips so the under liner is not attached. Mind you the first time they came out they left the paint rough and unpolished. Stating it needs to be buffed and polished.. me being a female just takes their word. They said not to wash for 2 weeks. So I washed it two weeks later and NO change and there was a bunch of paint chips. I called complained, he tried to charge me $200 to come back and fix the paint stating it was a mix of chemicals and why it was so rough and unpolished. I refused to pay the $200 bec that's not how any of their work looked on any other vehicle once completed. Then I found two piece of my vehicle out of place, one missing and the other was found on the inside of the hood. Michael came back out a 2nd time with a guy named Vince. Michael did not even greet me and just got to work. He SANDED it down and repainted. At first glance it looked great and they left but after really inspecting after the tape and paper was removed there was a paint line made creating two lines of flat white lines. Then his clean up job was horrible and I can't get it off after it sitting in the sun so long and he didn't fix the bumper paint and left it rough too. Chris, Michael's son said he would come out to fix it and scheduled with me and then ghosted me and blocked me on IG. I tried putting the photos in order but they don't upload correctly of the first job w/ the missing parts/pieces found then the second job. Would've been better off paying the $750 deductible. Instead of $1,100 including the $100 tip. Honestly feel taken advantage of and out of money now.

Ten Years Reunion In…read more2015, I had a great experience when I brought my 2014 Black Sienna for repair due to an accident. The staffs were professional and friendly, the services were of high quality, and best of all I felt welcome. I left a very positive Yelp review for that incident. I stated I would come to Longo Collision Repair Center should my car need repair in the future. True to my words, I once again brought in the same vehicle for repair due to an accident in March 2026. Ten years past and I still have good memories of my interactions. I came back and honestly not sure of what to expect since it has been so long ago (Longo?). The Visit I drove into the customer entrance building and was greeted by Vic, an elder gentlemen. He was very helpful in answering my questions and guided me through the process since we were going through third party insurance. I called the third party adjuster and gave the phone to Vic who then arranged everything for me. Thank you Vic for making the situation less stressful. After dropping off my car, I headed to the reception area to sign some paperwork. I was hoping to see LaKisha again. She was the friendly smiling receptionist the last time I was there. Sadly, ten years is a long time and seems she has moved on. No LaKisha to help with paperwork. In her place is a young man by the name of Danny. He has a friendly smile and an approachable demeanor. He processed all the paperwork in a very quick time which I appreciated. He offered me donuts, coffee, and water to which I was directed to the lobby. Yes, these were the same refreshments then years ago (to be clear, they were same type of foods and drinks and not the same ones). While in the lobby, I went to the Enterprise car rental. Yes, it was conveniently located on the spot with the office in the lobby. Robert, the Enterprise customer service representative, expeditiously took care of the rental. I drove off in a brand new 2026 lipstick red Camry SE HEV with only 100 miles odometer reading. The car saved a lot of gas per milage which alleviated my wallet, especially with the Iran war going on. Once home, I looked over the paperwork. And behold who I saw was assigned to be the estimator...LaKisha (LaKisha Gordon to be exact). Yes, the same...the one and only receptionist who greeted me by my name with a smile ten years ago. Looking at her business card attached to the paper, there's a photo of her still exuding the same welcoming smile. A warmth smile etched across my face realizing she is now overseeing my claim. I had total confident my car and I are in good hands. She kept me updates throughout the process and informed of any changes along the way. When I call with questions, she was always there. Another estimator who is part of my claim is Gregory Martinez. It seems there's a team taking care of my vehicle. I was told Gregory deals with the insurance about parts and repair. He was adamant about getting the best parts for job. I received calls from Gregory frequently for updates about his interactions with the insurance and the cost of repair. Gregory always spoke professionally with the matter-of-fact tone. He informed me that the damaged fuel door was not covered since it was not related to the accident. It will come out of my pocket to have it repairs should I choose to. I declined and that was it. There was no hassle or pushing me to go against my decision. I felt my wish is respected. The Result After about a month, my car is ready to be picked up. I arrived at the lobby and was greeted by Danny...still smiling. He had me signed a paper and that was it. Quick and easy. I was ecstatic to see LaKisha in person after 10 years. She gave me a hug and for a moment I forgot about my vehicle. We went to inspect my finished car. It looked great like brand new. The color is smooth and shiny. The trim matches. I was happy once again. Then LaKisha pointed to the fuel door and reiterated it was not covered by the insurance. But they, Longo Collision Repair Center, took care of it "out of good will." I was informed that Gregory had to persuade upper manager to replace the fuel door for me pro bono. I was already happy and satisfied seeing my car all fixed again but the add-on of the fuel door was icing on the cake. Overall I am amazed but not surprise with professionalism of the staffs and the quality of services at Longo Collision Repair Center. Ten years has gone by, my car still held up from the last repair job, new staffs are still as welcoming and friendly, and the workmanships are still consistent and reputable. Thank you to all those I have mentioned and to all the employees who had done a tremendous hands-on labor making my car new again. In this uneventful incident, you stand out as the silver lining.

Less than one month after I purchased my 2026 RX-350h, with 1100 miles on it we were sideswiped by…read morea guy who, at the last minute decided that two cars could occupy the same lane at the same time. Estimators Patrick Chan and LaKisha Gordon worked closely with me, and my insurance company to restore the car back to new. It took some time, but that was the because I have an insurance company that refuses to pay for necessary repairs and calibrations. Patrick and LaKisha worked very hard to get as much covered as possible. helped out with my car rental, and I got my car back looking and running in brand new condition. The shop is clean, intake is efficient, and the work is the best I've ever seen - paint is perfectly matched and panel gaps are perfect. Thank you, Longo

I got into a little fender bender which was already nerve wrecking. My man reccommended them as…read morethey have always done good work for him. Nancy from Acosta Auto Body helped me the whole way through. She called to communicate and keep me updated on my vehicle. My vehicle came out looking great. I would recommend and I will be back if the time calls.

Had my 2009 Dodge Ram truck repaired after a blow tire damage the right truck bed, he was very…read morefriendly and the quality of his professionalism was 110%, I highly recommend this shop.

I absolutely hate dealing with car insurances and confrontations, so it felt like a long time not…read morefeeling hopeful. I'd like to add a special thanks to Robert and team for returning my car in better condition than when I dropped it off. I like that they kept a line open for communication and were friendly--when my own insurance adjuster was not. Wouldn't want to get into an accident again but would definitely recommend Baldwin Auto Body!

My go to this will be my second visit but they shoot the sh*t. Thanks guys I appreciate all the…read morehard work and honesty