If I could give ZERO stars, I would.
Terrible customer service.
NOT INFORMED OF FINANCIAL OBLIGATIONS AHEAD OF TIME!
I was seen for a 20-min visit, was informed I had a $100 copay, which I paid in full at the time of service. Months later, I get an invoice for an additional $170.
Office REFUSED to adjust for financial hardship, refused to discount.
I would NEVER have agreed to a service at $270 CASH COPAY!
Then they sent the account to collections instead of accepting $100 final payment + crediting the difference of $70 as a courtesy to my request due to financial difficulties.
Receptionist on the phone was RUDE, with no compassion, no leeway, sent the account to collections for $170 balance.
ABSOLUTELY WILL NEVER RETURN THERE + I ADVISE EVERYONE TO GET UPFRONT TOTAL FINANCIAL POSSIBLE COSTS!!
I would NEVER have agreed to $270 for a dentist appt. read more