Dr Larry and staff were amazing. Hubz had a dental emergency. We were referred by our dental…read morepractice. PES got us in same day. Tech, Nicole, got images and scans. Dr Larry immediately identified the issue. The staff was able to get us in with a surgeon with in the hour. Dr Larry was excellent with explaining what was going on. Lisa and office staff went over and beyond assisting us with our urgent need. Thank you PES

Very thorough. Very knowledgeable. Couldn't be better. Very pleased with doctors and staff…read more Howard.

Very nice office. Dr had excellent bedside manner. They really were gentle, caring and put you at…read moreease! Highly recommend!

Worst dental experience of my life, very dismissive, and overly cash conscious. Gentle Endodontic…read moreSpecialists (GES) was one of two locations my dentist referred me for a root canal. He explained that this would be a difficult task because of the tooth already being cracked. Based upon reviews I selected GES. My initial meeting was fine, but unusual. Before I could see the doctor I had to pay my co-pay. No worries. Then he needed to do a test that my insurance denied. Again, no worries. Bill me. Nope. They literally, not figuratively, brought a portable credit card machine to me while I was reclined in the dental chair and pay or be gone. I paid. The Dr. explained exactly what my dentist had said; that this would be a difficult procedure but he felt confident he could do it. I liked him. He had a nice manner as many of the reviews had noted. I agreed to have the root canal a few days later. I arrived for my procedure 15 minutes early. I was checked in and immediately required to pay the difference between what the Dr. charged and what my insurance paid. Not billed but paid on the spot. And it was a lot. I paid. I got right in on time, given novocaine, and told we would start in about 10 minutes. Very normal. I could see the Dr. through the doorway sitting at a computer. A few minutes in I began to cough. He heard me, stopped to see if I was Ok. And again I was told any minute now. But now never came for me. After waiting for 35 minutes I could feel the novocaine beginning to wear off slightly. No Dr. or Asst. was in sight, and none had checked in on me. I decided to leave. Upon reaching the lobby an Asst. stopped me. Where are you going? I'm leaving. Why? I am not a priority. Nearby I could see the Dr. with another patient explaining the same test to him I had the previous week. You're next. I don't believe you? IN MY OPINION, I had been forgotten about. I was not a priority. By now the Office Manager could see I was leaving. She approached and asked where I was going. I explained again and asked for a refund. She said insurance had already been billed. I said unbill them (yes, I know that is not a word) and refund me. I was refunded, including my original co-pay which I had to request separately. I have to give them credit for not arguing about this. (I had no issues paying for the test.) Finally, the Dr., who had been watching this going on from a short distance, finished with his patient and came over. He inquired and I explained for the third time that I felt ignored, forgotten, and not a priority. No apology was offered. He said I needed the procedure, had been given the novocaine, and I should stay. He still did not say he was ready. But by this time any confidence I had in him was completely and irrevocably gone. I notified my dentist, in person, about my experience. I also notified my insurance company. Now Yelp. And next BBB. The novocaine has worn off. My tooth hurts. But I feel I made the correct decision for me.

Great staff. Professional and knowledgeable. Great first visit for a cleaning…read more Would recommend!

very rude receptionlist. she told me i had to look for a new dentist because I had emergencies due…read moreto my kids come up! never experienced that in my life.!! awful. they need a new receptionist.!!! Didn't even give me a recommendation. my new dentist doesn't act like nazis , when I had to reschedule due to a cold she was so nice and friendly about it. It's called human decency. Try it. And it is so funny I've read other negative reviews about them and they wrote these lengthy comments defending themselves, if you did nothing wrong why be so defensive?!

Good business like. but kind of unfeeling and only interested in getting the job done as quickly…read moreas possible. I know the price can be high for this procedure. But for an hour of work overpriced. Also I feel like the special x-ray was not needed and it is not covered by insurance, if you have it. If have insurance, as I didn't for procedures that were not performed by my dentist. Only had an inhouse plan with my dentist.

If I could give ZERO stars, I would. Terrible customer…read moreservice. NOT INFORMED OF FINANCIAL OBLIGATIONS AHEAD OF TIME! I was seen for a 20-min visit, was informed I had a $100 copay, which I paid in full at the time of service. Months later, I get an invoice for an additional $170. Office REFUSED to adjust for financial hardship, refused to discount. I would NEVER have agreed to a service at $270 CASH COPAY! Then they sent the account to collections instead of accepting $100 final payment + crediting the difference of $70 as a courtesy to my request due to financial difficulties. Receptionist on the phone was RUDE, with no compassion, no leeway, sent the account to collections for $170 balance. ABSOLUTELY WILL NEVER RETURN THERE + I ADVISE EVERYONE TO GET UPFRONT TOTAL FINANCIAL POSSIBLE COSTS!! I would NEVER have agreed to $270 for a dentist appt.

Great people here from the minute you walk in to the minute you leave and everything between. I…read morecouldn't be any happier being a patient here. Dr. Raul and Dental Hygienist Lauren took GREAT care of me yesterday. OUTSTANDING on ALL fronts.

The cleaning was professional and thorough. However, I am giving them 2 stars based on my…read morecheck-out experience and requested records sent. At checkout I specifically and clearly requested to pay the full charges and be reimbursed by my insurance, asking that NO assignment of benefits be made (nothing entered on the assignment line of the claim). The woman who checked me out did not respond to my request except to smile and nod her head. She told me I owed $292 which I paid without question (I should have known it was too low to be the total). There was no indication that she didn't understand or could not honor my request. I confirmed they were filing electronically and asked for a copy of the claim. I found she had assigned benefits to their office and I had paid only my portion. The total was over $500. This was in direct opposition to my request with no explanation. That was on 4/10/26. To date, 5/18, the claim still has not been filed with my insurance company. Secondly, I requested that my records be sent to my out-of-state dentist of 20 yrs as I wanted them to have all my records. I filled out an authorization form, gave it to Millie at the front desk in person, but nothing was sent. When I called to find out why no records were sent, she denied I had personally handed the form to her the previous day! This was absolutely untrue and I was stunned. She claimed she did not have it and I had to fill out another form. Then they only sent the pdf of my x-rays, not the preferred digital images, and without the treatment plan. The claim filing error and Millie denying I gave her the authorization form are Issues that do not generate trust. I have never had such an experience at any dental or medical office before. They don't seem to have anyone in charge, such as an office manager, although they have 8 or 9 people at the front desk. I will have to decide whether to continue with this practice.

The office was clean and not packed. They had water and coffee in the waiting room. I had a…read morewonderful assistant check and clean my teeth. The photos and x-rays were quick and painless. Both the assistant and dentist had good bedside manner although they both asked what I did for a living which I guess is an easy starter question but it did seem strange. The dentist was not with me for long and then the assistant did fluoride (upcharge from insurance). They gave me a brush and toothpaste. They also gave a gift for closing their office - cup and bag. I did inquire about whitening services but they were not covered by insurance and were expensive so I passed.

I was a new patient today, the whole staff was wonderful. The process of my X-rays and filling, I…read morewas in and out in less then 40 minutes. I am very pleased with the results, I highly recommend this practice! very pleasant experience!

I highly recommend this dental group. I first started going there many, many years ago to Dr Joe's…read morefather. The receptionists, hygienists, receptionist and Dr. Joe are amazing and very caring. They are the BEST. I have had several emergencies and have always received appointments and care the same day. I love Dr. Joe's drawing which explains steps needed to take care of the tooth. I moved to the Poconos and recently to Bethlehem and am still driving and hour and a half to go to this practice. They really are the very.BEST.

So my 7-year-old daughter was told she needed a pulpotomy (like a baby root canal) for a deep…read morecavity between two teeth on the top right back of her mouth. So she got the procedure. She developed a small bubble in her gum a couple months later, an abscess that was more of a nuisance than painful & didn't really think much of it so she rinsed it out with salt water every night after brushing. At her next check-up, that same dental practice said the abscess was a result of the root canal not working. They suggested she see an oral surgeon which they referred us to & have the tooth removed (it is a baby tooth). I went to get a second & third opinion and turned out Venneri also missed another obvious cavity in her mouth. We continued to go there (big mistake!) but this time Dr. Doreen started the process on another tooth with a cavity and said she probably needed another pulpotomy so she "cleaned" it out. As I was asking my daughter "Hey____, are you ok?" Dr. Doreen got out of her chair into my face (I was standing in the doorframe of the room) & said to me "I DON'T WANT YOU TO COMMUNICATE WITH HER. I WANT HER TO TRUST ME!". Turned out this caused an abscess as well! In addition, I was also told multiple times that these procedures would be 100% covered and they continue to send me a bill! I have never experienced such unprofessionalism & rudeness & we will surely not be coming back! *I should have trusted my gut feeling, when this same office performed a routine cleaning on me and when my insurance bill came charged me as a "debridement" which was very costly! I had to dispute this charge because it was only supposed to be a check-up and routine cleaning! They eventually removed the charge.