I transferred care to Dolan Dental a few years ago after our dentist of over 35 years retired. I…read moream so happy Dolan Dental was recommended by a family member. Their equipment is cutting edge, their office is run very well but most importantly the care you receive is first rate. The staff's fabulous, friendly, professional and knowledgeable. I really trust the team and highly recommend this practice!

The cleaning was professional and thorough. However, I am giving them 2 stars based on my…read morecheck-out experience and requested records sent. At checkout I specifically and clearly requested to pay the full charges and be reimbursed by my insurance, asking that NO assignment of benefits be made (nothing entered on the assignment line of the claim). The woman who checked me out did not respond to my request except to smile and nod her head. She told me I owed $292 which I paid without question (I should have known it was too low to be the total). There was no indication that she didn't understand or could not honor my request. I confirmed they were filing electronically and asked for a copy of the claim. I found she had assigned benefits to their office and I had paid only my portion. The total was over $500. This was in direct opposition to my request with no explanation. That was on 4/10/26. To date, 5/18, the claim still has not been filed with my insurance company. Secondly, I requested that my records be sent to my out-of-state dentist of 20 yrs as I wanted them to have all my records. I filled out an authorization form, gave it to Millie at the front desk in person, but nothing was sent. When I called to find out why no records were sent, she denied I had personally handed the form to her the previous day! This was absolutely untrue and I was stunned. She claimed she did not have it and I had to fill out another form. Then they only sent the pdf of my x-rays, not the preferred digital images, and without the treatment plan. The claim filing error and Millie denying I gave her the authorization form are Issues that do not generate trust. I have never had such an experience at any dental or medical office before. They don't seem to have anyone in charge, such as an office manager, although they have 8 or 9 people at the front desk. I will have to decide whether to continue with this practice.

I have experienced the care of many dentists over 50 years. Gentle Dentistry in Warminster PA is…read morethe best! Dr. Patel is kind, knowledgeable and explains my complete plan of care and reviews all my question. He invites me to call the office at any time to speak with him. My Tech Assistant Brice is also on the top of his skills. I cannot ask for any better. Oh I also want to say Jan Administration Assistant/Billing and much more is excellent. I had an issue with my insurance to approve a certain procedure. Jan didn't tell me to call insurance, Jan called them and resolved it for me. That is awesome! Do not search around. Call Gentle Dentistry!

I am a disabled 81 year old woman who had recently moved to this area. I asked @ for…read morerecommendations for a dentist. I received both good and bad reviews for the above dentist but was told a new dentist bought the practice so thought I would check it out. I went and the dental hygienist was great, then Dr Patel came in and we talked about the issue With was having. He suggested 2 caps as a preventative measure so I took his advice and chose to proceed. However, he did not do the work. Someone else did the caps and they were never right. I wen back 4 times for them to be corrected and asked for one in particular to be redone as the insider of my mouth kept getting chewed up every time I ate. They were reluctant to do that and after a small adjustment asked me to try again. I decided not to further be put off as they had no intention of starting the process over. And, by the way, the cap wouldn't stay on even after being glued on twice. Well, it fell off the 3rd time and it was a relief to just have it out of my mouth. However, I needed a cap so I went to a new dentist and asked him to redo this shoddy work. The post had to be rebuilt and a new cap put on. This cost me $975.00 out and f my pocket which is more than I got on SS each month. Live and learn. I just want to save someone else this pain and expense.

Dr. Patel is the best! He did perfect work on my teeth. The staff are very friendly and…read moreprofessional. I highly recommend this dentist office to everyone.

Very nice office. Dr had excellent bedside manner. They really were gentle, caring and put you at…read moreease! Highly recommend!

Staff wonderful did nice job but over inflated cost and overcharged me they estimate cost which was…read morewrong not ok to do this reported them to insurance company as well to let them know how they overcharged me and not acceptable to do almost like taking money doesn't belong to them put a bad taste in my mouth