My experience with Rittenhouse Dentists in Bala has been outstanding. I originally stopped in as…read morethey were in my office building and offered an easy location for obtaining Invisalign. The office and staff are very welcoming. I was not looking forward to the deep teeth/gum cleaning that was recommended prior to arranging for the Invisalign but Dr. Steffey and her crew were so accommodating making the process as painless -enjoyable as possible. It was also helpful to me that they thoroughly explained the process, timeframe, and cost from the beginning. I appreciated the honestly and professionalism In addition, the communication and reminder messages from this practice are excellent! I will definitely be back and highly recommend!!

I developed a sudden toothache on Dec 22, and left a message to see if I could get an emergency…read moreappointment. No one returned my call. I called twice on Dec 23rd. No one returned my call. I called on Dec 24th, on the emergency line, given proximity to Christmas and the fact that I was now in absolutely excruciating pain. No one returned my call. Same, of course, on Christmas. Same on the 26th. I mean, of COURSE Christmas is important, and of course staff and dentists should have vacations! But this is why one has an answering service and an emergency line! I will never go back. They are always so very prompt in offering cosmetic dentistry to their Main Line Matrons, but the second you have a legitimate need? Crickets.

My experience at this dental office has been a masterclass in billing confusion and a complete…read moreabsence of accountability. It began with my two deep cleaning visits. At the first appointment, only my left side was treated. Yet somehow, the billing code submitted reflected treatment on the right side. When I pointed this out, I was casually told it was "fine" since I'd be returning to complete the other side anyway. Apparently, documentation accuracy is optional here. Two months later, I noticed a $225 charge on my credit card that I never authorized nor was notified about. This included an additional $200 for my first deep cleaning visit (on top of the $300 I had already paid) and $25 for initial films they had "forgotten" to charge me for earlier. What was characterized as a "minor" error by the office wasn't minor at all. Because they submitted the wrong films (a direct result of their incorrect documentation), my insurance claim was denied, leaving me responsible for the majority of the visit cost. No one from the office contacted me to explain the issue. My card was simply charged. After multiple calls over three months and repeated promises to "look into it," nothing has been resolved. The error may have been theirs, but the burden was mine: time, phone calls, and weeks of unnecessary back-and-forth. At my most recent visit, I proactively confirmed with my insurance that I was eligible for a covered routine cleaning. I walked in confident. I was immediately told I owed $68. After questioning it, I was informed this was actually for a prior follow-up visit that was never collected at the time. Interesting how these forgotten balances only seem to surface long after the fact, and always in their favor. After my cleaning, I was presented with a total of $113: $68 for "periodontal maintenance" and $45 for an "optional" mouth rinse. This rinse was applied without explanation, discussion of cost, or the minor detail of my consent. Not only was I never told my visit would be coded as periodontal maintenance instead of a routine cleaning, but when I called my insurance, they confirmed the copay should have been $50, not $68. So even the surprise charges were inflated. As a healthcare provider myself, I find this particularly concerning. I ensure that I document the correct laterality before amputating a limb. I obtain consent before initiating procedures. I discuss options. I answer questions patiently. I make sure my patients understand what they are receiving and what they are being billed for. That's called standard of care. At this point, the pattern of incorrect documentation, unauthorized credit card charges, creative coding, and inconsistent copays feels less like oversight and more like strategy. The front desk staff also appear visibly irritated when asked basic billing questions, as though transparency is an unreasonable request. Patients should not have to audit their dental office after every visit. I cannot recommend this practice and will absolutely not be returning.

My visit to this dental office was great! My appointment was right on time, the dentist took care…read moreof my problem and the staff at the front desk took care of me very quickly. I've seen different dentists here and they are all very good! My whole family comes here, even my grandchildren, and they are all very happy with all the serices!

I absolutely love this office. From the moment you walk in, you are greeted with a smile from the…read morefront desk clerk who always greets me by my first name. The wait time is not long at all. The dentist, Dr. Goldfine, always greets me with a handshake. Dr. Goldfine has such an bubbly personality which helps ease the anxiety of going to a dentist. As far as my appointments, I get reminders via email, text and phone call. The office is clean and there is plenty of parking. Because of my work schedule, it was important for me to have a dentist who stays open late. I was able to get a 5pm dentist appointment recently. Definitely would recommend!

5 stars because 6 wasn't an option. When it comes to teeth I am a tough customer but Dr. Goldfine…read moreis THE best.

My mom and I have been going here for years and have had a wonderful experince everytime. Dr…read more Berson is very gentle and does a great job. The dental hygienist, Mindy, is always so sweet and friendly and makes you feel very comfortable. Plus, they turned me on to using an electric toothbrush and I couldn't be more happy with the results. I would high recommend their services!

Dr. Berson charged $302.00 to re-cement a tooth! (My dentist still closed due to Covid 19.) That's…read morelike charging $30.00 dollars for a plain white mask. I asked for some accommodation. Nope!

You will not find a better oral surgeon in the Philadelphia area. I have been working with him for…read moretwo years while he did major work. Before I selected him, I talked to a number of oral surgeons. It is very hard to find a good one - trust me. Dr. Sani has been amazing - honest, hard-working and SUPERB pain management. I can't stress that last point enough. Contrary to a couple of the reviews, he is patient and talks you through all the options. He works hard to do only the work that is necessary, and takes great pride in his work. He does not try to upsell you on extensive work. Quite the opposite - he really cares about his patients. Good dental work is not cheap, and insurance doesn't cover much. But this is about the best dental practice you could find if you need serious dental work.

I have been a client for more than 30 years. when I moved out of state for a few years still I…read moretravelled instead of looking for a new dentist. Dr Sani is caring, knowledgeable and very conscientious doctor. I know I am not the only client who traveled to Baña Oral.

Dr. Brown and staff do not disappoint. Gentle care mixed with great professionalism greet you and…read moredoes not waiver. I felt comfortable (I get the jitters), everything was explained, questions answered, and I knew I was in good hands- literally. Their care is sincere and I cannot praise them more for putting me at ease.

From the owner: If you're looking for a Bala Cynwyd dentist for your general, cosmetic and implant dental needs,…read moreyou've come to the right place! Dr. Martin Brown and staff are here to help with a unique approach to the art and science of dental care. From cosmetic services that include teeth whitening and veneers, to comprehensive restoratives including implants, dentures, bridges and crowns, all the care you need is right here under one roof.

Horrible front desk service.I had one of the worst experiences at this dental office. From the…read morebeginning, the communication was incredibly poor -- I was quoted different prices multiple times, and when I asked for clarification, they became defensive instead of helpful. After I made a payment, they told me a room was being prepared, but then suddenly called security to remove me from the premises for no clear reason. To make matters worse, the staff -- including the front desk employee -- were laughing as I was leaving. When I called back to ask for the corporate contact information, the woman who answered (an Indian girl at the front) refused to provide it and hung up on me. This kind of behavior is completely unacceptable, and I would strongly advise others to avoid this place if you expect transparency, professionalism, or even basic respect.

My dentist left the practice however I continued with Oasis. Waited over 45 minutes for my appt…read more however didn't see anyone coming or going. When I was checking out I was told I needed to make appointments for cavities which the dentist never mentioned I had. Very poor communication.

I'm very pleased with the dental care I receive at American Family Dental Care…read more I've been a patient here for over a year and have experienced exquisite, compassionate, gentle care from Dr. Prat and his team. They answer all my questions, address any of my concerns and treat me kindly and appropriately. I feel comfortable and safe coming to this office and am thankful to have them as my dental provider.

STAY AWAY!!!! I want…read moreto say that the techs/assistants are soooo sweet and friendly. And that's where the good review ends. I've been here a handful of times, hoping it would improve and it just kept getting worse. My first appointment, the dentist was SUPER ROUGH and I bled all over the place. She didn't bother telling me I had blood all over my chin and mouth and it wasn't until I left and got in the car that I noticed it looked like I had just eaten a live chicken. On my second visit, she improved quite a bit so I figured maybe she was just inexperienced. But then that second time, I was given a referral to an oral surgeon for a consultation. They closed out my appointment before I was finished and ready to check out, and for some reason that caused the system to lock up and it wouldn't print out my referral. So they wanted to do this elaborate thing where they scheduled me for a fake appointment another day in order to make it print out, but they wanted me to come back and pick it up at the office. I live nowhere near the office and told them it would be a lot in gas and I wouldn't have the time to come back for a few months. I asked if it could be mailed, and they made it seem like it was absolutely not in the budget for them to use one single stamp to mail one single sheet of paper. It was a whole thing and eventually they mailed it, but I had to get pretty nasty first. My third appointment was scheduled for a Saturday morning at 9am. I arrived. I waited until 10am. They were no where near ready to take me because I could hear the dentist with another patient in the back. I politely left and asked to reschedule. They moved the appointment ahead a few weeks, again on a Saturday at 9am. I showed up once more and the office was locked/closed. No dentist. No hygienists. No admin staff. I called and left a message, expecting an explanation that Monday. Nothing. I called Tuesday and got hold of a human who promised me a call would be coming my way later that evening. Nothing. It's now been a week and I've heard absolutely zero from them. Shady AF, dude.

Today was my fourth visit to this dental office. I was in pain and they fit me in right away…read more Every visit has been the same. The front office ladies are just lovely. Very welcoming and explain any co-pays. I have seen a dental hygienist and Dr Blumenthal twice. Both very professional and thoroughly explain everything. I highly recommended this location.

Positive experience so far, people are professional and appointments are on time. Not sale pitch…read moreunlike some other practices. I was told I had cavities in other dental office but this place checked me twice and said I don't have any, for the reason I recommend this location especially Dr. Lias. I only want what is necessary done to my teeth and nothing more, and as a professional foodie it's important to keep all my teeth intact. Also, they are moving location on April, the new location is gonna be at One Bala Plaza, I am looking forward to see the new location for my next appointment!

Dr. Jay Lackman is pure evil…read more I was 23 years old when I had my first (and last) appointment with Dr. Jay Lackman. He did the dental cleaning, took some x-rays and told me that I have to pull multiple teeth out and get implants. That was shocking to me, since I always took good care of my teeth and considered myself healthy. I had no complaints, no crowns, no major issues and only had to get a few fillings done throughout my life. Some of the teeth that Dr. Jay Lackman thought needed to be pulled never had a single cavity in them. I was lucky to have a perfect bite and never wore or needed braces, so ripping the teeth out to free up space wasn't the case either. I figured the guy was a con artist and decided to never see him again. My husband, on the other hand, was less lucky and agreed to getting an onlay during his first appointment which chipped off shortly after. It's been seven years since our unfortunate encounter with Dr. Jay Lackman. We have seen many dentists and not one of them ever suggested we get implants. The memory of Dr. Jay Lackman still haunts me to this day. My only regret is not writing this review sooner.

Dr.Jay Lackman DMD LLC 200 Monument Rd, Bala Cynwyd, PA…read moreEdit your review 5.0 13 reviewsSort by: Most relevant A Google User A Google User just now-Edit How do you tell a story where the Doctor is the super hero? That is the kind of doctor Jay Lackman is. I had an on going issue. Many of Doctors where clueless. Not Dr. J with his most modern Scan Xray equipment. he took care of a 3 year long tooth ache in one day.