I recently dropped off my bridal set to have repaired after losing a diamond in my engagement ring…read more17 years ago. It was such a friendly and smooth process, very reasonable in repair cost, and the staff were so incredibly kind. Jeff, himself, helped me the day I picked up to make sure my ring was exactly how I wanted it and to my expectation. We further discussed adding an additional band to my set, and he took the time to chat with me about what would look best with my current set. An overall fantastic experience. I will definitely be back.

We went to Jeff's jewelry to get a diamond ring sized and a different mount. They did a phenomenal…read morejob and I'm very happy with my ring. I read the reviews before picking a place and the exceptional reviews are why I picked this jeweler. I also had a Louis Vuitton bag charm I needed the brass piece to be sautered back on. They fixed it in minutes and did not charge me for the bag charm. Needless to say I will continue to go to this jeweler for any needs I have regarding jewelry. I want a pinky ring for Christmas this will be the location I purchase my pinky ring at. They have a beautiful selection of diamonds and fine jewelry. Their staff is knowledgeable! 10 out of 10 experience. Thank you

Shout out to Jay at Zale's Outlet with the superior customer service when picking up my ring!! He…read moretook a personal interest in my repair and went above and beyond in making sure I was 100% satisfied! Thank you, Jay for taking care of my wedding set for me.

Store manager is rude; do not shop this location at all. They emailed me saying my order was ready…read morefor pick up at certain date. I could not make the date and had to extend it to christmas eve. I get to store christmas eve and they cancelled my order as i was at the register. They had no sense of sympathy at all on Christmas Eve; this was a anniversary gift to my wife! The store manager name is Addy! Do not shop this location horrible customer service

What a treat to be a customer at Reiner's Fine Jewelry where they understand service and have the…read morecompetence and experience to work with fine jewelry! The store is beautiful, easy parking, safe shopping, no upselling, and work was accomplished with professionalism and creativity. Steve is a jewel himself. All the staff is delightful, caring, and topnotch. We are fortunate to have such a professional jeweler in Houston.

We had a good experience here! My fiancé brought in a stone we bought elsewhere. We had our stone…read moreset and requested a hidden halo, and they did an amazing job. The craftsmanship turned out beautiful, and they brought exactly what we envisioned to life. We're so happy with the final result and highly recommend them! Apart from that, I have been trying to get in touch with them to ask a question about my ring, and have called them many times over the course of a week and have gotten no response. Maybe you have to go in store to speak with them? Not sure but that's the only reason I gave four stars instead of five; communication could be better. Overall we are satisfied with our experience!!

I just finished a gorgeous flower arrangement in the lovely vase I bought. I had been looking for a…read morefan shaped vase for a while, but they have become so hard to find. The packing was well executed and my vintage vase arrived quickly! Great experience; thank you so much!

Brought my engagement ring here to get fixed from a job gone incredibly wrong, This place was just…read moreperfect! My ring now fits great and the diamonds that were knocked off by the other jewelry shop were placed back. I'm extremely pleased, will be coming back to do business here!

Ariel is truly a master of his craft. The prong on my ring…read morebroke and I was so devastated. I went in for a consult on a ring repair and Greg was so professional and polite. He answered all my questions and i felt very comfortable with the whole process. Not only did they fix the prong but they were able to accommodate my request of turning my 5 year old ring into a beautiful yellow gold ring. All which was available by the next day! Truly love the new look

Absolutely stunning results with superior service provided. Excellent…read more I recently had a modification done on an existing piece that I had. The extra stones that were removed during the resizing were, with Sylvia's assistance, crafted into several pairs of earrings. I could not be more pleased with the work they did, the turnaround time and the communication I received during this process. Top notch local business that I will continue to frequent due to their skills, service and attentiveness. Truly amazing experience.

I had to get a repair done to a 14 k gold cross that lost a stone. The repair was done and it…read morelooks as good as new.

It is located inside H-E-B and just opened not too long ago. I stopped in to see if they replace…read morewatch batteries as I've been looking for a place nearby for quite some time. The man asked what kind then said I could pick it up when I was done shopping. I grabbed my groceries and came back for my watch. He handed it to me and he had polished it for me as well. He was a nice guy and we started chit chatting about our kids. I finally asked him how much I owed and he told me not to worry about it. Such a nice guy!! We chatted for a little longer and he showed me some of the jewelry that was on clearance. Jewelry looked nice and they did have some nice deals. Would highly recommend!!

Awesome service and great guy (Jack)! I will always use him. He can fix anything and sells very…read morehigh quality jewelry.