I am SOOO glad my neighbor recommended Pro Tech!! I am a former IT Specialist, and when I say…read moreformer, I mean that with all my heart, because I am old, now and sooo tech-baffled these days. Mo kindly came to my house, looked at my 8 yr old PC (which I still thought of as 'pretty new'), and gave me the bad news that it needed replacing to be able to get Windows 11. I was afraid of that, so I just bit the bullet and bought my new Dell PC from him. He transferred all my stuff from the old PC to the new PC, wiped my old PC clean, and took it away, to be donated at Xmas time to the needy. Mo said there are more needy families in the area than I could imagine. He asked me if I had backed up all my files. Ummm, nope; just the words 'The Cloud' scare me, and, although I was very careful bitd about backing up my work files, MY stuff didn't seem that important, until Mo reminded me that I said I probably had other documents that should be backed up if my PC got hit by a bomb. He went back to his store and backed my old PC files onto a thumb/flash drive, (or whatever it is called these days) and I picked it up from him today. I am struggling a bit trying to learn the new PC with Windows 11, but Mo said I could call him anytime I needed help. He wasn't at all snarky and superior-acting about my lack of knowledge, but was very kind and patient. I am thrilled to have found someone trustworthy to help me. I have friends who have been hacked and lost almost everything, so I am always very nervous about security. Mo's calm confidence and helpful demeanor make me feel much better with this change than I would have been!! Thank you, Mo!!

Mo is awesome to work with! I was in a bind with a broken laptop that needed repaired as soon as…read morepossible. Mo understood my situation and provided outstanding service to get me up and running as quickly as he could. We had to wait a few days on the part, in the meantime he offered a loaner and went above and beyond meeting me for the delivery of the part on the weekend and was willing to stay after hours, whatever it took to get the job done. He also stayed in communication throughout the week updating me on the status of everything. Very much appreciated, hard to find folks that provide such personal quality customer service these days. Been a couple of months now since the repair and have had no issues. Thanks Mo!

Good price, good service!…read more One tip is to check your technology. I never received a message that my part was in. When I went into the store I was told that a message was sent. This was almost three weeks later. After leaving a little upset, I returned to pick up my phone when it was finished. The tech apologized to me for being rude and after discussing my HTC one, I left happy.

Poor quality repairs. We took our X-Box series x to them to repair multiple times and the repair…read morenever last. The repair is nothing but a $150 bandaid. They have no idea how to correctly repair the unit. Do NOT use these morons.

This company has an unwavering commitment to customer satisfaction…read more I take customer service very seriously (read my other reviews), and they rank right at the top in my book. I'm genuinely impressed with the "customer is always right" attitude of the owner. They recently serviced my Macbook Pro, and went above and beyond to ensure that I was completely satisfied with my experience with their company. Rest assured that they will not rest until you are a happy customer! Use their services with confidence.

Told me my very slow computer was dying and recommended a replacement. Transferred all my data to…read morethe new machine.

I called Matt with a knotty printer problem when my toner cartridge would not reset after…read morereplacement. Rather than charge me a service fee and cause me to wait hours or days for a fix, he emailed me a solution within minutes. The instructions were very clear and when I tried it - VOILA! I was back in business. Natco has now become my new go to PC/Printer repair provider. Thanks, Matt!

Natco is qualified to maintain sophisticated network and associated systems - essential credentials…read morewhen reliability is mandatory - Highly recommended.

I broke my laptop display picking it up wrong. They took it in, explaining that the display may…read moretake a while to order, be shipped and arrive. The laptop was useless without a working display, so that wasn't a problem. A week and a half later it was returned fixed. Later I took my wife's iPad in for a repair. They honestly told me they couldn't fix it because they didn't have the equipment necessary for an iPad but recommended another computer repair shop which could make the repair. That shop did a great job at a very reasonable price. This shop is honest, as fast as they can be, and the prices are very reasonable. I recommend them.

Took in a high quality laptop with a power problem from both DC power ports. Requested in-depth…read moretroubleshooting and the company sent the system off to another company for board repair. Notified the motherboard had damage to the CPU pins (which is not a common occurrence at all since the CPU never moves). Notified the HSC employee I would like either the company with the device or themselves to ensure the components were placed back in their appropriate locations. While the employees were polite, I received the computer back with the shell, all boards, 4 extra ram sticks (RAM and SSDs removed prior), cpu and gpu thrown in a box loosely without any ESD bags. I expressed my disontentment at that point to the owner and left.

Learned my lesson do not use fake apple screen if you want it to work again. Had a simple cracked…read morescreen replaced and had to end up taking it for a genuine Apple repair. The fake screen overheated and would not charge and had a blue hue on the screen. DO NOT RECOMMEND.

I highly recommend this place if you need your phone repaired. Went in not sure if my phone would…read moreeven be fixable due to the water damage. The guy named Musa was excellent. In 15 minutes he was able to repair the broken glass and water damage. Thank you so much Musa! Reasonable price. Highly recommend 5 stars hands down!

I wish I could give out more stars, because I'd easily rate RebootedRise 1,000,000 stars!…read more I use RebootedRise for all my I.T. needs. This firm helped me operationalize my technical business infrastructure, to include complex software integrations and workflows to save me LOADS of time. I'm an entrepreneur and own EleVest (an investment firm) and my business has leaned heavily on RebootedRise for technical recommendations that not only solve for my needs, but also for my budget. I love that this company is priced for small businesses, with tailored service options so you only pay for what you need. I had the pleasure of working with their owner, Ryan, directly and he is an absolute GEM. He's extremely knowledgeable and cares deeply about the success of his clients and their businesses, and surprisingly makes all things I.T. FUN!

From the owner: RebootedRise is a modern tech company that offers unique and scalable business solutions for your…read moreIT needs. We specialize in providing definable tactics to create and enhance new businesses as well as small to medium enterprises. Our services include hardware and software solutions, as well as expert consulting on building and scaling your infrastructure.