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    Services - Computer Cave

    Data recovery

    Desktop computer support

    Device support or repair

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    Recommended Reviews - Computer Cave

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    7 days ago

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    Ask the Community - Computer Cave

    Best Buy

    Best Buy

    (87 reviews)

    $$

    I purchased a new car stereo for my truck and CJ was very helpful organizing the parts I needed to…read moreorder. The best part was the professionals in the car installation! Mike and John were very knowledgeable and friendly with making adjustments to my install. In fact, I had to return to check on a speaker issue and John diagnosed it and promptly addressed the issue while explaining the situation. He made sure I got a deal on the speaker on sale and took the time to insure everything worked well. I highly recommended this specialized car stereo install team. Thanks!

    been a customer for over 25 years - never an issue - ALWAYS look forward to going to the store and…read morespend too much $ there, and love it But today, I may be done. I pay for the extended warranties and the Best Buy Club, I choose the item I need help with on the app, I select Fredericksburg and it asks me to verify stock, yes there is stock. I type in app what is wrong / app tells me to "return to counter for exchange" - drive there / wait in line / told no / ask for manager / told they do not work with app / not responsible for app / will not look at what I am being told in app / after over 1.5 hours waiting and driving there tells me to call customer service.... rude, condescending, irrational, stubborn, just plain dumb are the only way I can describe the managers. They then proceeded to get all dramatic and act like I was a threat - I told them they were ridiculous and because I was upset and telling them they were being ridiculous does not even come close to threatening - their behavior caused the issue and I clearly told them they needed to work with the Best Buy app and store manager said "I am not responsible for the app" and handed me post it note (with incorrect customer service number) Here is the good - customer service on the phone could not have been better. Apologized, looked at the app and my account and could see when I was in the store. Took a lot of notes and got a manager on the phone - gave me a case # and said they are telling store to just replace product. Easily the worst customer service and biggest waste of time I have had in a long time. Hats off to the people on the phone for making me feel valued. Will post results tomorrow

    Affordable Appliance Repair - Dryer tune up

    Affordable Appliance Repair

    (1 review)

    I used this company to repair my microwave through my warranty company. He was super friendly and…read moreresponsive at first. He attempted to fix my microwave he ordered a part that he said was needed. The part was ordered but the microwave went out again after a few days. But before it went out he kept insisting I call the warranty company and let them know it was fixed so he would get paid. After telling him it went out again he said it probably needs another part and would "make sure we all get this taken care of" He just needed the first payment from the warranty company so he could order more parts (Normally you get paid when the job is completed). His words "These people are playing with my rent money and it's killing me. So basically I'm gathering he likely was paid, Im still having issues and he is not responding. He has not replied to the warranty company or my text and calls. He made a promise that he would take care of this and once I believe he was paid by the warranty company I was ghosted. All he had to say was hey I pay for these parts out of my own pocket and the warranty company is slow with reimbursements and my business can not wait the standard time for that instead of stringing me along. I would not recommend this company to anyone just because of the lack of integrity.

    From the owner: Locally owned independent appliance repair service offering honest service at affordable prices…read more Contact us today to see if we can help you!

    Computer Cave - itservices - Updated May 2026

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