1. Computer Cave

0

Fredericksburg, VA

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Response time

1 day

Response rate

100%

Services - Computer Cave

Data recovery

Server services

Smart watch support

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2 months ago

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6 months ago

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uBreakiFix by Asurion

(23 reviews)

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this is the only place around that will genuinely fix your phone for a fair price instead of trying…read moreto scam and upsell like everywhere else does. if i could rate a million stars i would. not only did the man working this morning fix my phone after i was told elsewhere to just buy a new phone, but he fixed my phone's charging problems for less money and in less time than he estimated me at drop off. it feels so validating that the employee here treated me like a human being with a problem to fix rather than an opportunity to upsell; he educated me about potential problems with the repair i needed and laid out various options and their prices in case i needed a screen replacement due to existing damage. turns out i didn't need a screen replacement because he replaced the charging port with enough care to not cause any further damage than what was already there. we got the call that the phone was ready around an hour-ish sooner than expected and his care in handling the screen saved me hundreds of dollars. i am so glad i came here and left having paid just over $200 to honest people rather than buying a new $1500 phone like the other places wanted me to think i needed. i will only ever go here for any future phone repairs as there is nowhere else with such genuine honesty and care for their customers. when the screen replacement becomes inevitable i will definitely be returning here and enjoying my time offline during the repair knowing my phone will be in good hands.

I brought my phone in for them to fix a minor crack on the screen (for free) and they ultimately…read morebroke my front facing camera. I was hung up on twice, I have no answers, and am being told they can't help me at all. How was my camera broken when the crack wasn't near it at all? I was told I was going to be called after 2 hours max to come and pick it up and I had to wait 4 before I just went up there and got it because I hadn't heard anything. I should've known then it was because they didn't execute their job appropriately. Please don't come here because they might fix your concern, but they're going to create another problem for you in exchange.

Protech Computer Repair

Protech Computer Repair

(7 reviews)

I am SOOO glad my neighbor recommended Pro Tech!! I am a former IT Specialist, and when I say…read moreformer, I mean that with all my heart, because I am old, now and sooo tech-baffled these days. Mo kindly came to my house, looked at my 8 yr old PC (which I still thought of as 'pretty new'), and gave me the bad news that it needed replacing to be able to get Windows 11. I was afraid of that, so I just bit the bullet and bought my new Dell PC from him. He transferred all my stuff from the old PC to the new PC, wiped my old PC clean, and took it away, to be donated at Xmas time to the needy. Mo said there are more needy families in the area than I could imagine. He asked me if I had backed up all my files. Ummm, nope; just the words 'The Cloud' scare me, and, although I was very careful bitd about backing up my work files, MY stuff didn't seem that important, until Mo reminded me that I said I probably had other documents that should be backed up if my PC got hit by a bomb. He went back to his store and backed my old PC files onto a thumb/flash drive, (or whatever it is called these days) and I picked it up from him today. I am struggling a bit trying to learn the new PC with Windows 11, but Mo said I could call him anytime I needed help. He wasn't at all snarky and superior-acting about my lack of knowledge, but was very kind and patient. I am thrilled to have found someone trustworthy to help me. I have friends who have been hacked and lost almost everything, so I am always very nervous about security. Mo's calm confidence and helpful demeanor make me feel much better with this change than I would have been!! Thank you, Mo!!

Mo is awesome to work with! I was in a bind with a broken laptop that needed repaired as soon as…read morepossible. Mo understood my situation and provided outstanding service to get me up and running as quickly as he could. We had to wait a few days on the part, in the meantime he offered a loaner and went above and beyond meeting me for the delivery of the part on the weekend and was willing to stay after hours, whatever it took to get the job done. He also stayed in communication throughout the week updating me on the status of everything. Very much appreciated, hard to find folks that provide such personal quality customer service these days. Been a couple of months now since the repair and have had no issues. Thanks Mo!

Best Buy

Best Buy

(87 reviews)

$$

Sooooo let's talk about Best Buy! I was looking for a new curved monitor and Wacom sketch pad for…read moremy graphic design art! So I was walking around for 20 mins waiting and looking for someone to assist me! So this location is located in Carl D Silver-parkway shopping plaza. It has plenty parking space and offers curbside pickup. It has a geek-squad repair as well! Reservation and walk-in offered but to be honest it better to have a reservation instead of waiting. I was wondering around the store a lot looking for a monitor, sketchpad, and Adobe photoshop products. So I asked for help and no one came until a nice gentleman came and asked if I needed any assistance. I said yes, he guided and answered all my questions. I asked about military or student discount but they don't offer that. Than he asked if his Manager could offer any discount which he gave me 5% off my total. The gentleman was name Olando, he was very nice and accommodating while purchasing my transactions!

I purchased a new car stereo for my truck and CJ was very helpful organizing the parts I needed to…read moreorder. The best part was the professionals in the car installation! Mike and John were very knowledgeable and friendly with making adjustments to my install. In fact, I had to return to check on a speaker issue and John diagnosed it and promptly addressed the issue while explaining the situation. He made sure I got a deal on the speaker on sale and took the time to insure everything worked well. I highly recommended this specialized car stereo install team. Thanks!

Affordable Appliance Repair - Dryer tune up

Affordable Appliance Repair

(1 review)

I used this company to repair my microwave through my warranty company. He was super friendly and…read moreresponsive at first. He attempted to fix my microwave he ordered a part that he said was needed. The part was ordered but the microwave went out again after a few days. But before it went out he kept insisting I call the warranty company and let them know it was fixed so he would get paid. After telling him it went out again he said it probably needs another part and would "make sure we all get this taken care of" He just needed the first payment from the warranty company so he could order more parts (Normally you get paid when the job is completed). His words "These people are playing with my rent money and it's killing me. So basically I'm gathering he likely was paid, Im still having issues and he is not responding. He has not replied to the warranty company or my text and calls. He made a promise that he would take care of this and once I believe he was paid by the warranty company I was ghosted. All he had to say was hey I pay for these parts out of my own pocket and the warranty company is slow with reimbursements and my business can not wait the standard time for that instead of stringing me along. I would not recommend this company to anyone just because of the lack of integrity.

From the owner: Locally owned independent appliance repair service offering honest service at affordable prices…read more Contact us today to see if we can help you!

Computer Cave - itservices - Updated November 2026

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