Highly recommend Techfix. Eric replaced my damaged iPhone 11 screen today in 20 minutes ( I was a…read morewalk-in) and for about $50 less than nearby alternatives. Even gave me a military discount! I have used Techfix twice in the last year -and have been highly satisfied.

Repaired my phone in a professional and timely manner I look…read moreforward to working with them in the future.

Brought in my iPhone for an insurance repair. The screen was damaged, but still operable. It only…read morehad a white shining light down the side of the screen but still worked as it should. I dropped it off and received a phone call within the hour saying they had damaged the screen trying to take it off and it was completely inoperable. When I explained that the phone had not been backed up recently and asked if there was any way to transfer information off it, the employee told me the only way was to pay $100 for a "temporary screen" so that I could back it up before getting a replacement phone. I understand that the phone should've been backed up in the first place, but I wasn't aware of the possibility of the phone being completely inoperable once they started working on it. Unfortunately I lost some pictures of a recent vacation and the employees assured me the only way to retrieve them was to pay the $100. I ended up turning down the option and losing the pictures but the whole process was very frustrating overall.

this is the only place around that will genuinely fix your phone for a fair price instead of trying…read moreto scam and upsell like everywhere else does. if i could rate a million stars i would. not only did the man working this morning fix my phone after i was told elsewhere to just buy a new phone, but he fixed my phone's charging problems for less money and in less time than he estimated me at drop off. it feels so validating that the employee here treated me like a human being with a problem to fix rather than an opportunity to upsell; he educated me about potential problems with the repair i needed and laid out various options and their prices in case i needed a screen replacement due to existing damage. turns out i didn't need a screen replacement because he replaced the charging port with enough care to not cause any further damage than what was already there. we got the call that the phone was ready around an hour-ish sooner than expected and his care in handling the screen saved me hundreds of dollars. i am so glad i came here and left having paid just over $200 to honest people rather than buying a new $1500 phone like the other places wanted me to think i needed. i will only ever go here for any future phone repairs as there is nowhere else with such genuine honesty and care for their customers. when the screen replacement becomes inevitable i will definitely be returning here and enjoying my time offline during the repair knowing my phone will be in good hands.

Good price, good service!…read more One tip is to check your technology. I never received a message that my part was in. When I went into the store I was told that a message was sent. This was almost three weeks later. After leaving a little upset, I returned to pick up my phone when it was finished. The tech apologized to me for being rude and after discussing my HTC one, I left happy.

Poor quality repairs. We took our X-Box series x to them to repair multiple times and the repair…read morenever last. The repair is nothing but a $150 bandaid. They have no idea how to correctly repair the unit. Do NOT use these morons.

These folks are experts at everything phone, tablet & computer related!…read more I have the lifetime warranty on my screensaver since I've been known to crack a few. They replace it every time no questions asked. I've also stopped by with what I'm sure they think are silly questions, but they're always extra helpful & patient with me!

Recommend wholeheartedly!…read more When told it would be "impossible" to recover all of the photos from our Antiguan reunion after my phone took a swim and wouldn't turn back on while on vacation, Oliver at Experimax went above and beyond! Apple Store wouldn't touch it. Best Buy wouldn't touch it. Experimax was willing to do everything they could to help recover these priceless memories (iCloud hadn't backed up since we had departed). Oliver was real, honest and kept me posted every step of the way during the liquid cleaning process. Under-promising and over-delivering in timeline, at his own expense (working late). If you are looking for iPhone repair, iPhone water damage repair or any mobile phone repair in Fredericksburg, this is the place to go. I couldn't find any recommended place in Virginia Beach and Experimax in Fredericksburg was so highly recommended by the professionals I spoke with, I made the drive and am so glad I did.

I am SOOO glad my neighbor recommended Pro Tech!! I am a former IT Specialist, and when I say…read moreformer, I mean that with all my heart, because I am old, now and sooo tech-baffled these days. Mo kindly came to my house, looked at my 8 yr old PC (which I still thought of as 'pretty new'), and gave me the bad news that it needed replacing to be able to get Windows 11. I was afraid of that, so I just bit the bullet and bought my new Dell PC from him. He transferred all my stuff from the old PC to the new PC, wiped my old PC clean, and took it away, to be donated at Xmas time to the needy. Mo said there are more needy families in the area than I could imagine. He asked me if I had backed up all my files. Ummm, nope; just the words 'The Cloud' scare me, and, although I was very careful bitd about backing up my work files, MY stuff didn't seem that important, until Mo reminded me that I said I probably had other documents that should be backed up if my PC got hit by a bomb. He went back to his store and backed my old PC files onto a thumb/flash drive, (or whatever it is called these days) and I picked it up from him today. I am struggling a bit trying to learn the new PC with Windows 11, but Mo said I could call him anytime I needed help. He wasn't at all snarky and superior-acting about my lack of knowledge, but was very kind and patient. I am thrilled to have found someone trustworthy to help me. I have friends who have been hacked and lost almost everything, so I am always very nervous about security. Mo's calm confidence and helpful demeanor make me feel much better with this change than I would have been!! Thank you, Mo!!

Mo is awesome to work with! I was in a bind with a broken laptop that needed repaired as soon as…read morepossible. Mo understood my situation and provided outstanding service to get me up and running as quickly as he could. We had to wait a few days on the part, in the meantime he offered a loaner and went above and beyond meeting me for the delivery of the part on the weekend and was willing to stay after hours, whatever it took to get the job done. He also stayed in communication throughout the week updating me on the status of everything. Very much appreciated, hard to find folks that provide such personal quality customer service these days. Been a couple of months now since the repair and have had no issues. Thanks Mo!

I have a 75 inch Roku TV that needs the backlight repaired. I told the technician this when he…read morecame. He does the diagnostic and proceeds to tell me I need the backlight and a new power source. Nothing was wrong with the power. You can hear the movies you just could see it. Then the tells me he has to call the office to see how much it will cost but goes outside to make the call. Then returns and attempt to quote me $490 for a tv I paid $670 for brand new. So I denied the service and paid him $75 to tell me what I already knew

You claim you review customer calls .... Clearly you do not or you would not keep the jerk guy…read morearound that answers the phone. He is ALWAYS so rude. This was not my first experience with your company but I promise it will be my last. I figured everyone has a bad day and I try to give a little grace. But after this last attempt to work with your company...I'm going to make sure you are exposed to the review you deserve because you do not employ anyone with decent customer service skills.

I purchased a new car stereo for my truck and CJ was very helpful organizing the parts I needed to…read moreorder. The best part was the professionals in the car installation! Mike and John were very knowledgeable and friendly with making adjustments to my install. In fact, I had to return to check on a speaker issue and John diagnosed it and promptly addressed the issue while explaining the situation. He made sure I got a deal on the speaker on sale and took the time to insure everything worked well. I highly recommended this specialized car stereo install team. Thanks!

been a customer for over 25 years - never an issue - ALWAYS look forward to going to the store and…read morespend too much $ there, and love it But today, I may be done. I pay for the extended warranties and the Best Buy Club, I choose the item I need help with on the app, I select Fredericksburg and it asks me to verify stock, yes there is stock. I type in app what is wrong / app tells me to "return to counter for exchange" - drive there / wait in line / told no / ask for manager / told they do not work with app / not responsible for app / will not look at what I am being told in app / after over 1.5 hours waiting and driving there tells me to call customer service.... rude, condescending, irrational, stubborn, just plain dumb are the only way I can describe the managers. They then proceeded to get all dramatic and act like I was a threat - I told them they were ridiculous and because I was upset and telling them they were being ridiculous does not even come close to threatening - their behavior caused the issue and I clearly told them they needed to work with the Best Buy app and store manager said "I am not responsible for the app" and handed me post it note (with incorrect customer service number) Here is the good - customer service on the phone could not have been better. Apologized, looked at the app and my account and could see when I was in the store. Took a lot of notes and got a manager on the phone - gave me a case # and said they are telling store to just replace product. Easily the worst customer service and biggest waste of time I have had in a long time. Hats off to the people on the phone for making me feel valued. Will post results tomorrow

I used this company to repair my microwave through my warranty company. He was super friendly and…read moreresponsive at first. He attempted to fix my microwave he ordered a part that he said was needed. The part was ordered but the microwave went out again after a few days. But before it went out he kept insisting I call the warranty company and let them know it was fixed so he would get paid. After telling him it went out again he said it probably needs another part and would "make sure we all get this taken care of" He just needed the first payment from the warranty company so he could order more parts (Normally you get paid when the job is completed). His words "These people are playing with my rent money and it's killing me. So basically I'm gathering he likely was paid, Im still having issues and he is not responding. He has not replied to the warranty company or my text and calls. He made a promise that he would take care of this and once I believe he was paid by the warranty company I was ghosted. All he had to say was hey I pay for these parts out of my own pocket and the warranty company is slow with reimbursements and my business can not wait the standard time for that instead of stringing me along. I would not recommend this company to anyone just because of the lack of integrity.

From the owner: Locally owned independent appliance repair service offering honest service at affordable prices…read more Contact us today to see if we can help you!