Took in a high quality laptop with a power problem from both DC power ports. Requested in-depth…read moretroubleshooting and the company sent the system off to another company for board repair. Notified the motherboard had damage to the CPU pins (which is not a common occurrence at all since the CPU never moves). Notified the HSC employee I would like either the company with the device or themselves to ensure the components were placed back in their appropriate locations. While the employees were polite, I received the computer back with the shell, all boards, 4 extra ram sticks (RAM and SSDs removed prior), cpu and gpu thrown in a box loosely without any ESD bags. I expressed my disontentment at that point to the owner and left.

I broke my laptop display picking it up wrong. They took it in, explaining that the display may…read moretake a while to order, be shipped and arrive. The laptop was useless without a working display, so that wasn't a problem. A week and a half later it was returned fixed. Later I took my wife's iPad in for a repair. They honestly told me they couldn't fix it because they didn't have the equipment necessary for an iPad but recommended another computer repair shop which could make the repair. That shop did a great job at a very reasonable price. This shop is honest, as fast as they can be, and the prices are very reasonable. I recommend them.

Told me my very slow computer was dying and recommended a replacement. Transferred all my data to…read morethe new machine.

I have worked with Dave for over 15 years - first in Fredericksburg, but when we moved to…read moreWilliamsburg the service remained top notice. I always call him when I am in deep trouble and in a matter of hours- or perhaps a day he's got it understood and solved. Prices are amazing for the quality of service.

Mo is awesome to work with! I was in a bind with a broken laptop that needed repaired as soon as…read morepossible. Mo understood my situation and provided outstanding service to get me up and running as quickly as he could. We had to wait a few days on the part, in the meantime he offered a loaner and went above and beyond meeting me for the delivery of the part on the weekend and was willing to stay after hours, whatever it took to get the job done. He also stayed in communication throughout the week updating me on the status of everything. Very much appreciated, hard to find folks that provide such personal quality customer service these days. Been a couple of months now since the repair and have had no issues. Thanks Mo!

I HIGHLY recommend this place for anyone needing electronics repairs. They displayed a vast amount…read moreof knowledge in troubleshooting & repairs of several different products. Our laptop was diagnosed & parts were ordered after only 30 minutes of walking through the door. The owner was completely honest and fair in pricing. I wished I could give more than 5 stars, because this place is very worth it.

These folks are experts at everything phone, tablet & computer related!…read more I have the lifetime warranty on my screensaver since I've been known to crack a few. They replace it every time no questions asked. I've also stopped by with what I'm sure they think are silly questions, but they're always extra helpful & patient with me!

Recommend wholeheartedly!…read more When told it would be "impossible" to recover all of the photos from our Antiguan reunion after my phone took a swim and wouldn't turn back on while on vacation, Oliver at Experimax went above and beyond! Apple Store wouldn't touch it. Best Buy wouldn't touch it. Experimax was willing to do everything they could to help recover these priceless memories (iCloud hadn't backed up since we had departed). Oliver was real, honest and kept me posted every step of the way during the liquid cleaning process. Under-promising and over-delivering in timeline, at his own expense (working late). If you are looking for iPhone repair, iPhone water damage repair or any mobile phone repair in Fredericksburg, this is the place to go. I couldn't find any recommended place in Virginia Beach and Experimax in Fredericksburg was so highly recommended by the professionals I spoke with, I made the drive and am so glad I did.

I've brought several devices to TechFix, my laptop, iPhone, iPad and printer, and each time the…read moreservice has been excellent. Eric is knowledgeable, honest, and goes the extra mile to make sure everything works perfectly. It's a relief to have a place I can truly trust for repairs.

Highly recommend Techfix. Eric replaced my damaged iPhone 11 screen today in 20 minutes ( I was a…read morewalk-in) and for about $50 less than nearby alternatives. Even gave me a military discount! I have used Techfix twice in the last year -and have been highly satisfied.

Great service. Kept me informed during the whole process and…read moregave great advice. Definitely recommend this company.

We were in a bind around Thanksgiving time and needed an iPad screen repaired before a long road…read moretrip. They got us in same day which was awesome but the quality of work was terrible. There is clouded lighting spots on the bottom right quarter of the screen and the button keeps moving out of place. I definitely do not recommend using this place especially since now I'm going to have to get the screen repaired again somewhere more reputable. I've had screens repaired before and paid exactly the same amount for way better quality.

Had an IPad battery and screen replaced. Spot on repair that…read morewas fast as at a great price

Brought in my iPhone for an insurance repair. The screen was damaged, but still operable. It only…read morehad a white shining light down the side of the screen but still worked as it should. I dropped it off and received a phone call within the hour saying they had damaged the screen trying to take it off and it was completely inoperable. When I explained that the phone had not been backed up recently and asked if there was any way to transfer information off it, the employee told me the only way was to pay $100 for a "temporary screen" so that I could back it up before getting a replacement phone. I understand that the phone should've been backed up in the first place, but I wasn't aware of the possibility of the phone being completely inoperable once they started working on it. Unfortunately I lost some pictures of a recent vacation and the employees assured me the only way to retrieve them was to pay the $100. I ended up turning down the option and losing the pictures but the whole process was very frustrating overall.

Prompt, courteous service! Couldn't ask for more. My laptop keyboard stopped working and they…read morefixed the problem. Saved me from having to replace the laptop. I've used them before and this level of service is consistent with my previous experience.

Rappahannock IT installed a router for me two years ago, because my old house had thick walls and I…read morewas getting weak Internet upstairs. It worked fine, but I had forgotten two of the three passwords. Kyle reset the router, created new passwords and showed me how to download the router app, so I can create passwords in the future. Very nice people. They know how to do everything.

RIT is now hosting our ecommerce platform and I can't believe how fast and responsive our website…read moreis now. They are the epitome of professionalism and have a great staff. Anytime we have an issue Cody or George respond within a very short time. I would recommend them for ANY of your IT needs. If you want to future proof your buisness, look no further.