1. Encore Realty

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Bonita, CA

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Buyer's agent

Listing agent

Property management

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Key Property Management

Key Property Management

(3 reviews)

Imelda (previously working under a different company) has been managing a property I own in the San…read moreDiego area since 2008. Imelda is an exceptional Property Manager and Broker, and I consider her a friend given the long history we have. Under Imelda, I have had great tenants and my property has been well maintained. Key Property Management's fees are reasonable for industry standards and it is worth the fees to be worry-free. I highly recommend Key Property Management for all your real estate needs. Imelda ALWAYS has your best interest at heart!

My family has lived at this property for decades, the landlord/owner has known me since I was 9yrs…read moreold--I call him Grandpa. Throughout the years, we have maintained a longstanding relationship with the property owner. Unfortunately, since Key Property Management took over less than a year ago, my experience with Imelda has been nothing short of disappointing. In my personal experience, Imelda is one of the most unprofessional and discourteous property managers I have ever encountered. Her approach to communicating with residents often comes across as rude, condescending, demanding, and unnecessarily confrontational. There is a significant difference between enforcing property rules and speaking to residents with basic respect and professionalism. Being in a position of authority does not give anyone the right to be dismissive, make assumptions, or approach situations with unnecessary hostility. What I find especially disappointing is the apparent lack of courtesy, patience, and willingness to communicate respectfully. A property manager should be someone residents can approach with concerns, not someone whose communication creates additional frustration and tension. I fully understand that property management comes with responsibilities, policies, and difficult conversations. However, professionalism, fairness, and respectful communication should always be the standard, regardless of the circumstances. After decades of living here, it is unfortunate that my family's experience with the current management has been so unpleasant. Respect is a two-way street, and a title or position does not place anyone above treating others with dignity. Imelda would benefit from taking a closer look at how she can communicate with longtime residents. Professionalism should never be optional.

The GreenHouse Group - Jesse Ibanez and Jeremy Beck of The GreenHouse Group, combining real estate and mortgage strategy to help San Diego clients move smarter.

The GreenHouse Group

(445 reviews)

Normal Heights

I rarely if ever write reviews, but Jesse, Lori, Lex, and Renata made my home selling process as…read moresmooth as I could have imagined. I give them the highest rating possible for their care, responsiveness, advice, and attention to detail. I would also note that some people say they will treat your money like their own. But Jesse lived it...fighting harder than I was for seemingly small amount of money...he's a hell of a negotiator! I highly recommend Jesse and the Greenhouse team if you're looking to buy or sell.

Giving five stars and a glowing review is simply not enough to express how happy we were to work…read morewith The GreenHouse team. As first time home buyers, we had no idea where to start. We were also out of state which made everything that much more difficult. I'm a big Yelp user and relied on the hundreds of other 5-star reviews to look for a real estate company. I was so impressed with Craig and Jesse from the start. The initial call was SO organized, thorough, and personal. Not only did they give us a incredibly detailed step-by-step guide of the buyer's process, but also spent the time to learn more about us as people and what we were looking for in a home. I was surprised my how much time and energy was invested before even signing any contracts with them. After meeting with a few different teams, we chose the GreenHouse Group and 100% stand by our decision! Communication was consistently strong and we were always in contact with someone/the entire team along the way. We worked with Lori & Alexa who also helped us navigate documents and important deadlines. The GreenHouse Group has a well-designed platform to track the home buying process--making it easy to see deadlines and to-dos. We worked with Craig for our Kick-Off Tour. The GHG evaluation system for homes captured everything important to consider when purchasing a home and we learned so much about what to look for when checking out a home. Craig was straight-up, incredibly knowledgable, and clearly looking out for our best interest. He took us to see quite a number of homes that day and even had snacks and waters to keep us going! Unexpectedly, and uncommonly, we found a home from that weekend's trip we wanted to put an offer on. Craig jumped right in and guided us through the 'make-an-offer' process. He worked incredibly hard to negotiate on our behalf and was able to coordinate inspections and video walk-throughs for us when we couldn't be physically present. We were always promptly and transparently well-informed and advised. We never felt pressured or persuaded to make any decisions. Craig and the GHG team presented the facts and gave recommendations based on 20+ years of company experience--always looking out for our best interest. They were 'real' and weren't out to "sell us" on anything. Even during the rent-back process, the team coordinated with the other realtor to work with the sellers on transitions and key dates. It was super fun when Jesse and Lori were already at the house when we arrived to pick up our keys--what a thoughtful surprise! To top it off, they came with a whole container of new home goodies and essentials for us to use while we settled in (and even had some for our dog!) The care box was super useful, especially when we didn't have any of our kitchen items yet! Even after the sale and getting our keys, the GHG team is still there to answer your questions and help you out--including a list of recommended contractors and other services you might need when moving into a new home. I'm sure I am forgetting something here, but needless to say, we 10/10 recommend the GreenHouse Group to anyone looking to buy (or sell!) a home. We have no regrets and could not have asked for a better team. Thank you GHG!

Team Martinez - First time home buyers/VA Buyers, we'll sell your home for top dollar!

Team Martinez

(15 reviews)

Angelica helped me and my family purchase our first home in January 2023. As a military family we…read moreexpressed our need to find a home that I could retire from the military and raise our children in. We asked for a turn key ready home as I don't have the money or time to invest in costly repairs. She showed us several homes but we just couldn't land on the right home. We finally found one that was in our price range, however the nightmare was just beginning. The home needed small cosmetic repairs and Angelica assured us that we could get $18K in credits. When we went to sign we noticed that the money had went to the closing cost. This was not part of what we understood to be the case. She then said we would have to pay that out of pocket if we didn't put the credits. When I said we wanted out, she mentioned that the sellers could sue us. I felt threatened and pressured to finish purchasing this house. Then on closing day the sellers refused to leave. They stayed in the home an additional 4 days. When I questioned Angelica she said "I'm sorry, this hasn't happened to me before." I got not compensation and when I asked if I could charge them rent for not leaving on time she said it would take time and cost a lot. She used her nephew to do the inspection, cost $450 and he said the home looked great and we were lucky to have the home. The home was built in 2017 and I am using my homeowners insurance for the third time for roof repairs needed, busted laundry room valves and now in our sink in the kitchen. This house has been a running money pit since we bought it. I understand that as a home owner that I have to make repairs but this is ridiculous. The bedroom carpet was soaked so bad with dog urine that I had to have the floors replaced. I wish that I had something nice to say but instead of Angelica selling us our dream home she sold us a nightmare. I don't recommend using her as your agent, unless you want to be led astray. I waited so long to make a review because I kept thinking the problems would stop eventually and the bleeding would end eventually, but it just won't end. I've had to declare bankruptcy because of what Angelica and her team has put us through. THANKS FOR NOTHING!!!!!

I wish to extend my sincere thanks to Angelica Martinez, for her outstanding performance in helping…read moreus to find and purchase our first home. Her personal sacrifices to keep us moving towards a home purchase. Angelica was stuck with us through the whole process, as time consuming and frustrating as it was. And what more rewarding about working with Angelica is that she just did not represent us an agent but was there for us as a friend as well. Everything went smoothly from start to finish. I would recommend Angelica to all my friends and give her and her team the highest star rating. Million thanks could not say all the things she had done for me and my family. We are glad we chose Angelica as our agent.

Simon Sung | Property Management and Real Estate Sales

Simon Sung | Property Management and Real Estate Sales

(59 reviews)

I'm very happy with Simon!!!…read more Renting is stressful and I was looking for a PM that put me at ease. I talked to the references Simon provided, and he soon became my top contender. He offered to be my singular source of contact and to secure a superior quality of renter for my 'home'. He is very experienced and soft spoken but strong armed. I took his recommendations and got the whole house painted, got new carpeting, resurfaced cabinets and pressure washed etc. I had a renter within 2 months of this process. (The only thing is Nobel Real Estate wouldn't lower the 'expenditure without approval' to below $850, so... ) I am really pleased with Simon.

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

Greener Homes Realty

Greener Homes Realty

(2 reviews)

We used Ron to buy our house in Alpine in 2013. I had worked with Ron for years before using him…read moreas a Realtor, so knew he was a great guy. My wife hadn't met him though, but once she did she was very impressed. Ron was very patient while we searched a ton of houses and viewed over 15. He provided us with tons of homes to look at, and was great at providing comps to know where that house stood compared to others. When we did look at houses, he was great on pointing out the strengths and weaknesses of each house. We put in a couple of bids on houses that we didn't win, but am happy we didn't, because they sold for way too much. Ron made sure our offers were reasonable and made sense for us. Once we did get our offer accepted, Ron was great on working with us during the normal painful back and forth process to get the deal closed. Closing was ontime and without any hitches, all due to Ron making sure that there was great communication between us and the sellers and their escrow agents. I would highly recommend you meet with Ron when looking for an agent. You and your spouse will be impressed, and will be happy when you choose him.

My wife and I used Ron for the purchase of our home in March 2015. I worked with Ron before he left…read moreour public agency to go real estate full time, so I knew his character already. Since then he has been the agent for a bunch of other colleagues. I still vetted him with each person and they were all extremely positive and happy with his work. I really enjoyed working with Ron. Constant communication and a lot of patience. He points out the good and the bad at the places you view. He doesn't pressure you into a sale, really just wants you to find the right place for you. I've bought and sold 2 other places before this home. I haven't gone back to any of those real estate agents. I would definitely use Ron again. We'd recommend him in a heartbeat.

Encore Realty - realestatesvcs - Updated October 2026

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