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San Diego, CA

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Taking their word back days later

I was extremely disappointed with my experience here and feel that I was completely misled throughout the application process. I was told by Adriana and other members of the team, both over text and multiple phone calls, that the manager had approved a September 15th move-in date, with the possibility of moving in sooner if I was able to vacate my current residence earlier. I specifically asked whether anyone was ahead of me because I did not want to spend money applying if the unit was already being considered by someone else. I was repeatedly told that nobody was ahead of me and that September 15th was an acceptable move-in date. Based on those assurances, I immediately submitted my application. I was also told that I was qualified to rent the unit. I make approximately four times the monthly rent and would qualify based on my income alone. Then, the very next day, I was told that they were processing another applicant who could move in sooner and that I could only have the unit if that applicant's application fell through. This was incredibly frustrating because the difference in move-in dates was only approximately 14 days. I even offered to clean the unit myself so they would not have to hire a cleaner, because I wanted to make the process as easy as possible and was willing to move forward immediately if I could be assured that the unit would be mine. I was told yes, repeatedly. My biggest issue is not simply that another applicant may have had a sooner move-in date. It is that I specifically asked whether anyone was ahead of me and whether September 15th was acceptable before spending money on an application, and I was repeatedly told yes. I have screenshots and documentation of these conversations and will be including them with my review. Unfortunately, every attempt I made to discuss the situation with Adriana was extremely frustrating. I felt talked over and that my concerns were dismissed rather than addressed. I expect a fair resolution to this situation. If the unit is still available and I am given the opportunity to move forward as I was originally told, I am willing to reconsider this review. Otherwise, I will be exploring my options regarding the money I spent applying and the representations that were made to me during the application process. I strongly recommend getting everything in writing before paying an application fee or relying on anything you are told during the leasing process. ***** I will either see your team with the keys to the unit, or in the courtroom - because this is now a legal claim consisting of lying, misrepresenting, and financial loss. ***** I will remove this review once the fair deal has been made. If not, the review will stay. I am more than happy to remove the review and that is what I am hoping to do, and I hope this is all just a hiccup in the application process :)

Three day notice
Contodo F.

Pruett took over for Sea Point Properties during Covid... Pruett raised the rent every year since they took over. My rent went from $1250 to $1600 in 2 years. And I could have sworn I read something about property owners not being able to raise the rent during a pandemic... All units in my apartment were only $1250 until they came and marked the units up to $1800 a piece for a crappy one bedroom apartment in North Park. That's where it started... now it's $2200 but luckily I'm still paying $1600 I have received multiple three day notices... In my lease agreement it says no pets, but when I moved in the manager of Sea Point Properties told me I can have a dog and he gave me a parking space for my vehicle behind our complex in the alley. When Pruett took over Brian attempted to charge me a fee for my parking space since only three out of ten units got a space. I was like hold up, you can't come over here and try to charge me for a space I was given and have been using since I moved in... that is my parking space! Wtf! But they still charge the new tenant $125 a month for his space since he came during their management. They raised the rent and then gave me my first notice for my dog, which was complete bs because all the other tenants still have pets... my next door neighbor has three big dogs in a small apt. All my neighbors have either a small dog or cat... and I'm the only one that has received letters to remove my pets or myself from the property. I had to re-home my dog and say my goodbyes, all while my neighbor still has three dogs, Brian told me that he is not allowed to have his dogs in the complex either but yet nothing has been done about the man nor the dogs since September of 2023. So in January 2024 I decided to start being late on my rent every month and to get a bunny for my daughter and keep it outside in a bunny home. Now I received a three day notice to remove the bunny and keep quiet when I'm no louder than anyone else... and not only that, this apartment is old as shit, the walls are paper thin and the pipes need work. I can hear my neighbors walk since the floors are hardwood and creak, if they move around I can almost hear what they are doing... My tub gets backed up every month and I have to call them to snake the drain since they are too cheap to replace the pipes that have been here since before the 50's... Pruett hired a new plumbing crew and they were the worst. They were just like Pruett, they put the blame on my kids and made up a story about how there must have been toys in my drain that clogged up the tub yet they didn't find a single toy except a bunch of hair and gunk... so now Pruett is trying to use what they said to charge me for any plumbing that needs to be done in the future... such a scam! This management team doesn't care about the tenants nor the property, they only care about the money and bringing in the people they can profit from for a year or two, then they can raise the rent up again for the next new tenant that will do the same thing... they act all high maintenance and like they are important but in reality they are the crappiest realty team in San Diego. Do yourself a favor and find a place to rent with a team that your family will benefit from instead of being subject to whatever new terms they decide to come up with or force on you.

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Jeff W.

Awesome property management. Make everything easy and online for convenience. Adriana Leonard always makes you feel welcome with her wonderful smile and willingness to help with whatever situation arises 5 stars all the way

Sean F.

Let's put it this way if you are looking for a place in Ocean Beach I will say this much you should only go to one guy, Brian from Pruett Realty knows Ocean Beach like the back of his hand, he has plenty of locations for you to choose from close to the beach farther inland and everything in between. I trust Brian very much, I know that he will do his best to make sure that you're happy with where you are staying. Including all of the crew over at Pruett Realty , They are very delightful and respect full and just down to earth people that are looking to do the right thing. I know that if I was ever looking for a place in Ocean Beach that would be the first place that I would go to and turn to. Besides who would not want to live in Ocean Beach there's so many awesome places to eat great people to meet and what more could you ask for then a beautiful beach view.

Homeless woman/hoarding situation that lasted over 40 days at Pruett Realty rental garage in Ocean Beach.

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1 month ago

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14 days ago

this place sucks. every employee tells you something different about the qualifications. Aliyah is the only competent one.

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9 years ago

Natalie is such a pleasure to work with. This is my second time renting through Pruett Realty and was a great experience both times around!

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Review Highlights - Pruett Realty

“I trust Brian very much, I know that he will do his best to make sure that you're happy with where you are staying.”

Mentioned in 14 reviews

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The GreenHouse Group - Jesse Ibanez and Jeremy Beck of The GreenHouse Group, combining real estate and mortgage strategy to help San Diego clients move smarter.

The GreenHouse Group

(445 reviews)

Normal Heights

I honestly couldn't have asked for a better experience buying my home…read more From my very first conversation with Jesse, I could tell he was a go-getter and a great negotiator. He was friendly, down-to-earth, and confident without ever making me feel pressured. That was a big reason I decided to go with him. Then I met Desiree, and she was just as amazing. She was so sweet, easygoing, patient, and genuinely enjoyable to work with. I got to tour all the homes with her, while Jesse was working behind the scenes, giving us his expert advice, thoughts, and strategy along the way. I felt very safe and trusted them instantly because they really worked for my best interest. And when I say we looked at houses... we LOOKED at houses!! We toured MANY homes in such a short amount of time and they made it happen for me and worked with my schedule to accommodate my time. We submitted offers, backup offers, multiple offers, and went through all the ups and downs that come with trying to find the right home. Then one day... BOOM! The seller accepted our offer! Not only did they help me get the house, but Jesse and Desiree were able to negotiate a huge discount for me, along with credits toward closing costs. That made such a difference, and I'm incredibly grateful for how hard they worked on my behalf. Throughout the entire process, they were supportive, helpful, responsive, and always there whenever I needed something. But honestly, what stood out to me the most was that it never really felt like I was working with real estate agents. It felt like I was working with old friends and family who genuinely cared about helping me get into my home, and now they're friends to me. Much love and respect to them And when we finally got the keys , they even surprised me with some really thoughtful little gifts, and a surprise at home. Such a sweet way to finish an already amazing experience. So, thank you, Des, for being so patient, kind, and easy to work with. And thank you, Jesse, for being such a great negotiator and for always having our back throughout the entire process. I truly appreciate everything you both did for me, and I'm so happy I chose you guys to help me through one of the biggest purchases of my life. Thank you, Jesse and Desiree! If anyone is looking for a real estate team that will actually be there for you and make you feel like more than just another client, I'd definitely recommend giving them a call!

I rarely if ever write reviews, but Jesse, Lori, Lex, and Renata made my home selling process as…read moresmooth as I could have imagined. I give them the highest rating possible for their care, responsiveness, advice, and attention to detail. I would also note that some people say they will treat your money like their own. But Jesse lived it...fighting harder than I was for seemingly small amount of money...he's a hell of a negotiator! I highly recommend Jesse and the Greenhouse team if you're looking to buy or sell.

Layne and Rachel Harrison - Compass - Layne & Rachel Harrison- Broker/Realtor

Layne and Rachel Harrison - Compass

(57 reviews)

Ocean Beach, Point Loma

Rachel and Layne are magic! They helped us buy, sell, and rent a house, all in a very short time…read more They came highly recommended to us, and I can see why. Besides being incredibly knowledgable, they are so kind and really went above and beyond for us. My husband and I had pretty narrow parameters of what we were looking for in a new home and expected we would be looking for a while, since we wanted a fixer upper in a specific neighborhood with a pretty strict budget. Layne and Rachel found us a listing that matched perfectly within a couple of weeks of working with them. Not surprisingly, this listing was super coveted and they advised us expertly--our offer won out over many other competetive offers. We still can't believe we got exactly what we were looking for and are so grateful for their guidance. In that same space in time, Layne and Rachel gave us really good advice for renting out the home we were living in. Because they know the rental and sale market so well, their advice helped us find great tenants at the price we wanted to rent at (and fast). But, we still weren't done with them! As soon as the sale of our new home was closed, they jumped into action to help us get a second rental home ready to sell. It was a gorgeous but pretty quirky property and we weren't sure how easy it would be to sell quickly. Layne and Rachel connected us with excellent tradespeople that helped us get that place in great shape and we got an offer at asking and closed with no complications. Even in a tougher market, they made it happen and gave us really good counsel along the way. Beyond being super knowledgable, very connected (they knew all the right people the get the work we needed done at multiple properties), the Harrisons are just genuinely nice and trustworthy people. They always had time to talk and throw ideas around and I can tell that really cared about us and what we wanted from each deal. We are so grateful to have worked with them and really can't recommend them enough! Thank you so much, Rachel and Layne!

Layne and Rachel are world-class real estate agents and I worked with them in both 2022 to buy my…read morefirst home and in 2025 to sell that home! Navigating the market in 2022 & in the currently very uncertain 2025 market is no easy feat, and they made my first home-buying and selling processes so seamless and incredible. As a first time buyer & later seller, I needed a lot of guidance throughout the entire process and that's exactly what Layne and Rachel did, and then some. Not only have they always been highly communicative and transparent, they held my hand through the experiences from start to finish, going above and beyond what most agents do. They are so knowledgeable about the ins and outs of the 3 areas I was considering buying (everything from the safety to home value to lifestyle), and did a ton of research to ensure my offer was competitive (I won by $5K) in buying & ensuring I sold at the right amount (appraisal came in at purchase price!). I entered my home with some equity thanks to the incredibly accurate purchasing guidance of Layne and Rachel. The closing process from both of my experiences with them was smooth and I couldn't have asked for more. The best part about Layne and Rachel is that they're just truly amazing, kind-hearted people who you can tell right off the bat want the best for their clients. Layne and Rachel are the best in the biz and I'll only be consulting with them for all of my future purchases!

California Lending & Realty - Real Estate Agents Near Me
 
 Real Estate Agents - Mortgage Lenders - Mortgage Brokers - Real Estate Companies - Realtor

California Lending & Realty

(31 reviews)

Mike, Mike, Mike! We cannot recommend him enough, and it's a testament to his expertise and care…read morethat we've worked with him for not one--but two home purchases! First, he helped us find and buy our very first townhome, and six years later, he guided us to our dream primary residence. What makes Mike truly exceptional is not just his depth of knowledge in real estate, but also his expertise as a lender. He took the time to ensure we understood every aspect of our loan--not just the numbers, but the strategy behind choosing the right terms for our long-term goals. Beyond that, he helped us think outside the typical inspection process, connecting us with specialists so we had a complete and well-rounded understanding of the home before making such a big decision. Mike is remarkably patient, always available (even for early-morning calls or late-night questions), and his approach is refreshingly thorough and considerate. He doesn't just want to close a deal--he genuinely cares that his clients make smart, well-informed choices. If you're looking for someone who is as knowledgeable as they come and has an unmatched commitment to your best interests, Mike is as patient, caring, and knowledgeable as they come.

Michael was our mortgage broker and he went above and beyond that role! He took the time to run us…read morethrough a crash course on loans, offered us advice and referrals for home inspection, helped coordinate, and was always on top of things, doing whatever he could to help us in our home buying journey. Highly recommend.

Pruett Realty - propertymgmt - Updated October 2026

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