Apartment review…read more
I'll start by saying I'm paying "2460" a month for my apt.. Quotes because Utilities not included, the trash valet that you HAVE to pay for isn't included, and washer/dryer isn't included. Or internet. I know that's common for apartments, but still.
You cannot link a debit card or credit card to auto pay your rent without like a $45 dollar convenience fee. You have to jump through hoops to avoid all their extra fees, and when you confront the manager about it, regurgitates what corporate told her to say, and rolls her eyes at you
So within less than a week of moving in, my fridge and freezer break in the middle of the night. Ruined the groceries I had in there. I luckily cleaned all of the frozen stuff out before it fully melted and made everything sticky.
Maintenance comes and says "well, at least you had no groceries in there!"
About a week and a half into living there, the outlet that my tv is plugged into burns and Melts while I'm in the shower. The fact it didn't start a fire is very lucky. It Damaged my new tv.
First thing management asks me is what devices I had plugged in
I say, I had ONE TV plugged in. Still, I could've had 3 and it still shouldn't have burned and melted; the circuit breaker should've switched. Except it was just one single tv.
Maintenance comes, and they tried to act as if it was my fault. he asked me to turn on the tv, seemingly to test an outlet, then he tries to say the display is working fine. I had to have them stay and watch something to made it blatantly clear the tv was damaged, and they made me repeat "I know you see that." Many times before admitting it.
Management then tried all the tricks to try to get out of paying. They asked for proof of purchase, for receipts. Different stuff.
Like I mentioned before, I tried to come in to discuss avoiding the "convenience" fee on the rent payment center, and manager literally was incapable of not rolling her eyes and repeating her corporate manual. It did also seem like she wanted me to to pay the convenience fee
So I've been here less than 3 weeks, maybe less than 4 I forgot.
Today. Monday morning, (may 2023) 9am. I get up to take a shower and start my day. The water is off. Totally off. I call accountant and bank and ask for details abt my rent payment and utilities payment, because it's the first of the month and I'm sure this must be my fault. Nope.
I Go to the office and they shut off the water without giving us warning. Monday morning at 9am.
(I am updating this review as of January 2024. They have shut the water off without notice many at least 8 different times. Sometimes it'll be off for hours. We are not given warning most of the time.)
I called the front desk,
Front desk says "ummm, we sent an email but ummm... we only sent it to one building because ummm... we didn't know ummm... it would be the whole complex.... Thanks! Have a nice day!"
The gym/ most of the amenities are out of order indefinitely.
So I initially wrote that the gym seems out of order indefinitely, and it is. I have been here for nearly a year, they lied about how long the gym would take. (Updating this as of January 2024. I moved in April 2023 and they said the gym would be done July 2023 by the latest. the gym is still not done.)
There was an ENORMOUS leak in my kitchen, and in the walkway leading to the kitchen (both on the same day.) it took 8-10 towels to mop up. It kept coming for over a day. Maintenance had to have someone come into my apartment and break open the wall.
The lights in garage and entryway to my apartment went out and have been out for a long period of time. The toilet seat is super cheap flimsy plastic and broke easily. The bathroom sink is clogged/drains very slow, and I have only ever shaved there two times. I don't have a big or long beard either.
I haven't asked maintenance to come fix these problems because having them come in and out has been so exhausting.
The Outlets in kitchen and in dining room and near glass sliding door suddenly went out with no explanation, maintenance was not in any rush at all to come fix
At night, I noticed sometimes there are power surges or brief blackouts here. Idk what it is. The lights will turn off for a sec/flicker.
Despite all these problems, I moved all my stuff into here, and it would likely be easier to renew my lease rather than find a new place and move everything out.
I was debating leaving a bad review as I did not want to put a bad review on somewhere I am currently living,
But today, with no explanation given, I was handed a notice of lease termination, meaning they are not going to allow me to renew my lease.
So I thought I'd leave the review
For me the lease termination is an inconvenience, but for someone with less options, something like this sudden and unexplained lease termination could be seriously detrimental.
I would not recommend renting here.