UPDATE: Shortly after posting this review, management reached out to us to rectify our issue and…read moreaddress the unprofessional behavior of their employee. We appreciate the promptness and professionalism of their company in making the situation right. It sounds like they will do their best to ensure this situation does not occur with future tenants. -- PREVIOUS REVIEW: DO NOT RENT PROPERTIES MANAGED BY THIS PREDATORY COMPANY. We have been renting for 15 years and never experienced such predatory practices. We were model tenants and left the apartment cleaner than any other apartment we've ever lived in. We did everything on their MULTIPLE cleaning checklists including WASHING THE FREAKING LIGHTBULBS. They still found every possible way to nickel and dime us out out of half of our security deposit, including charging us $55/hour to clean things we already cleaned or to clean things that weren't on their checklists, routine wear and tear (paint touch ups) and the gas for their maintenance guy. Also, we were told during our lease that we could not hire our own carpet cleaners and the cost of carpet cleaning would be deducted from our security deposit. After our lease ended, they sent a message indicating they assumed we'd had the carpets cleaned already. We were honest that they hadn't been cleaned because they said they had to do it. Now I wish we had done it ourselves. Getting them cleaned ourselves would have saved us quite a bit as they charged us $212 for a 900 sf apartment. Our main contact was not very professional throughout the duration of the lease. He emailed and texted us messages meant for other people on multiple occasions. Our last month in the apartment he never contacted us once on what the move-out procedure was or offered to do a final walk-through. Not knowing what else to do, we left the keys in the apartment on the last day and texted him that we'd moved out. He didn't contact us until the day after our lease ended. Now I know why! It was so he could find hundreds of dollars worth of issues with the apartment to deduct from our security deposit after it was too late for us to do anything about it. It's clear now they intended to hire their expensive professional cleaners on our dime regardless of how well we cleaned. I've never not received my full security deposit back after 15 years of renting. Do not rent from New Age Realty unless they're fine with them spending your security deposit on expensive professional cleaners. They do not treat good tenants with respect and I'm glad to be done with them.

The house was dirty when I moved in!! food mess and stains in the kitchen grease and food all…read moreover walls. trash was left in garage it was trashed, not painted and holes in the walls. The backyard was tore up. Previous tenants had left stuff and it took me weeks to deal with trash cans left full And to get the previous trash cans picked up I overpaid to move in. I did several repairs, including drywall and painting, scrubbing walls and cleaning. They stole my deposit and then charge me for a bunch of bogus fees, including cleaning after move out what a scam company I will be filing a report with the realtors association

Whole Property Management company was a pleasure to work with. As a rental tenant, I was able to…read moreeasily contact Tyler Howell. He quickly responded to my questions. The application, move in and move out process was incredibly smooth because of Tyler's assistance. (My experience with other management companies has been very frustrating) I highly recommend the team at Whole Property Management.

I am genuinely shocked this company has any positive reviews. I was the first to submit an…read moreapplication, yet they sat on it for days without processing!!! Despite calling daily to move things along, I was repeatedly told it "could take a week." When they finally ran it, they misread my pay stubs, causing further unnecessary delays. I FLEW TO DENVER TO SEE THE PROPERTY AND FINALIZE EVERYTHING!! There was a small holdback with my pay stubs but was in the process of ironing it out. After ten days of jumping through hoops and being assured the process was "first come, first served," they rented the property to someone else. Unprofessional, terrible fucking communication, and hidden fees. Hands down the worst management experience in the city.

Jim has been an absolute pleasure to work with. We wanted to rent out our house in Erie, but the…read moretime of year was pretty bad - right around Thanksgiving time. After talking to a couple other property management companies, it was clear that Jim and his team were head and shoulders above the other companies. He has a strong attention to detail, deep familiarity with the market, and had a great deal of patience as we discussed various parts of the rental process. He was very upfront with fees and what to expect over the following months. He acted very quickly, getting photos and listing our place on a variety of sites, and had multiple showings almost right away. Within a few days, we were surprised to hear we were under lease already! Not only did we get it listed sooner than expected, the rent was much closer to what we were hoping to get (and about 10% more than other companies said they wanted to list our place for). He's been extremely responsive over email, all hours of the day and days of the week. I couldn't recommend Phoenix Realty enough!

Initially, when we contacted them to apply for a rental property, they were very helpful. Once the…read moreapplication had been approved and we paid our deposit and first month rent I didn't feel that they were very interested in conversing with us. I had a number of questions which I still have not received a response for. My landlord has moved away from them, so I don't deal with them at all. If you're looking for a realtor to communicate with you, this is not your option

There IS a difference in property management companies. Pioneer is the best property management…read morecompany I've worked with in the Denver area. The bad ones will often overestimate how much your place will get in rent, attract underqualified renters, provide low quality maintenance, and as a result, you have a lot of turnover and unexpected damage to your property. I've been there with other management companies in Denver, including many with allegedly good reviews. The good ones will keep it boring in the best way--consistent, high quality renters, fair market prices, and actual property management that leads to less damage, less turnover, and better care for your property. That's what Pioneer does. They do a great job of attracting qualified tenants who PAY ON TIME. They plan ahead and make your rental property as easy as you had hoped it'd be the day you decided to turn a place into a rental. They're responsive on email and by phone, and they want to do the right thing for you. It has been a night and day difference working with PPM compared to other management companies in the area. If you're a property owner looking to rent out your place in the Denver Metro area, choose them. Your future self and your rental property will thank you for it.

My time renting from Pioneer has been nothing but positive. I've lived in their property for almost…read morethree years, and everything has been handled professionally. Bobbi Salkeld is wonderful and always helps with maintenance requests and questions right away.

There are always those landlords that are just not gonna give your money back or do everything they…read morecan to try and stick you with a huge bill. If you've rented more than once, you've lived this. Now I surely didn't like the price I was paying in Castlerock, Colorado but what choice have lol with that being said this every time I had an issue I always dealt with the same person. Four years of dealing with the same person and I actually had his personal number. I never waited more than a couple hours for him to make contact after an issue which we because living somewhere for four years you're going to. Anyway, he literally told me when it came to our deposit that they're not in the business of taking peoples money, he that's your money and we make sure you get it all back. That being said we did miss a couple spots of cleaning but they split the cost with us??? I mean seriously what a good experience. If we come back to Colorado, which is where we raised our kids, this will be the first people we call to find our rental! It's just a fact. Thanks again you guys For helping us create memories

I am a renter and Saint Property Management Team manages the property. I have been impressed with…read moretheir customer service from the moment I walked into this house to view the property up until now when I'm moving out. Every person I've dealt with is kind, attentive, and truly cares. It's obvious that this team is a well-oiled machine who prides themselves on great communication and a job well done. Thank you Cecile, Josh, and Susan!

I can't say we had an issue with Invested Property Management until I received our damage deposit…read morerefund. They withheld $180 for the issue in the pictures. The blinds were about the same vintage as the 1950's windows. Using a damage deposit to fund deferred maintenance isn't really the point of the damage deposit in my opinion. Don't expect your damage deposit back!

I am telling you in a state like Colorado I did not expect to be discriminated against and given…read morefalse information about my income. This company will set up viewing that are supposed to be private and have group of people there already looking. If that doesn't make everyone uncomfortable what would? On top of this they try to take application fees from everyone $60-each, for us $120 and they don't refund the candidates money that are not selected. How dirty is this? On top of it I was singled out and discriminated against when they lied about my income disqualifying me from getting the place. It was more related to other issues that were non considerable. I mean I think they had 4-5 other applicants fees they kept. That is a business in itself, just a unethical one. Don't go to this place when you are looking for a rental in Colorado. There are so many other honest agencies out there. Don't make the same mistake as I did. Thanks and God bless.

Very happy with Top Properties! We've had them manage our rental…read moretownhome in the "City Park West" area of Denver for 4 years. They found qualified renters quickly for 2 leases. When a renter has some issue, TP contacts us promptly with solution suggestions, and the problems are taken care of to the renters' satisfaction. Thanks so much to Ryan and the people at Top Properties!

I just moved into a property managed by this company. So far the experience has been a good one…read more The leasing agent was incredibly friendly and even showed the unit to us a second time. Since we've taken possession of the property we have had a few minor items come up and our property manager, Steve, has been incredibly quick and responsive in getting these things addressed. His level of care is highly appreciated. I work in property management as well and this company definitely sets the bar high for customer care in regards to both owners and tenants alike from what I have seen.

Alina and Marina are terrific property managers. From giving us pointers on how to show the house…read moreto prospective tenants, to screening tenants, to ensuring that both tenants and landlords are treated fairly and with respect, to prompt communications, to an excellent online portal through which finances and documentation flows, I heartily recommend EVOLVE. If I ever again need a property manager in the Denver area, I'll be sure to call them first.

I would avoid this company as a renter, I have been treated absolutely poorly as one myself . I'm…read morecurrently very sick, and my property manager is more concerned about showing the house and getting to be off for a week. Which means I will be actively sick while she tours the property , feeling vulnerable and gross with people marching around my current home. This is how they are treating me as a renter, and I wanted to warn everyone .