Nothing gets fixed properly. They lie about repairs like told us they where going to replace all…read morewindows seals in the complex it's been 4 months since. Mold and mildew plus fungus growing on the inside and outside. Dead trees falling down in the back the only thing holding them up is the high wires. The mold mildew problem they said I brought it with me when I moved in . But the fact with mold is growing outside because of leaves three feet tall up against the complex casing mildew to grow and the old siding sucks it up like a straw. Poorly maintained. Rude management. Cusses at you when you report a problem.

Unreliable responsive to phone calls - 2 months behind on rent payments - yet trying to collect…read morefees for non payment of rent - you should respond to your clients before court action is taken. You're hired to collect rent so collect it!

Wonderful people to work with!!! They are understanding and…read morecourteous and I would recommend them to anyone that is looking to buy or sell their home.

Phoebe Nason is truly unprofessional and unorganized. After agreeing to a lease over the phone, I…read moretook time off of work the next day to drive to her office to sign the lease. When I arrived to sign the lease, she changed her mind to the length of the lease and wanted to change it. If she was more organized, we could have had this discussion over the phone before I drove all the way to her office. I was now running late to an appointment and had to leave and said I would contact her the next day, and when I did, she had already let someone else sign the lease to that apartment. Be very cautious if you are going to work with Phoebe, she is either quite unethical or quite unorganized.

UPDATE: Shortly after posting this review, management reached out to us to rectify our issue and…read moreaddress the unprofessional behavior of their employee. We appreciate the promptness and professionalism of their company in making the situation right. It sounds like they will do their best to ensure this situation does not occur with future tenants. -- PREVIOUS REVIEW: DO NOT RENT PROPERTIES MANAGED BY THIS PREDATORY COMPANY. We have been renting for 15 years and never experienced such predatory practices. We were model tenants and left the apartment cleaner than any other apartment we've ever lived in. We did everything on their MULTIPLE cleaning checklists including WASHING THE FREAKING LIGHTBULBS. They still found every possible way to nickel and dime us out out of half of our security deposit, including charging us $55/hour to clean things we already cleaned or to clean things that weren't on their checklists, routine wear and tear (paint touch ups) and the gas for their maintenance guy. Also, we were told during our lease that we could not hire our own carpet cleaners and the cost of carpet cleaning would be deducted from our security deposit. After our lease ended, they sent a message indicating they assumed we'd had the carpets cleaned already. We were honest that they hadn't been cleaned because they said they had to do it. Now I wish we had done it ourselves. Getting them cleaned ourselves would have saved us quite a bit as they charged us $212 for a 900 sf apartment. Our main contact was not very professional throughout the duration of the lease. He emailed and texted us messages meant for other people on multiple occasions. Our last month in the apartment he never contacted us once on what the move-out procedure was or offered to do a final walk-through. Not knowing what else to do, we left the keys in the apartment on the last day and texted him that we'd moved out. He didn't contact us until the day after our lease ended. Now I know why! It was so he could find hundreds of dollars worth of issues with the apartment to deduct from our security deposit after it was too late for us to do anything about it. It's clear now they intended to hire their expensive professional cleaners on our dime regardless of how well we cleaned. I've never not received my full security deposit back after 15 years of renting. Do not rent from New Age Realty unless they're fine with them spending your security deposit on expensive professional cleaners. They do not treat good tenants with respect and I'm glad to be done with them.

The house was dirty when I moved in!! food mess and stains in the kitchen grease and food all…read moreover walls. trash was left in garage it was trashed, not painted and holes in the walls. The backyard was tore up. Previous tenants had left stuff and it took me weeks to deal with trash cans left full And to get the previous trash cans picked up I overpaid to move in. I did several repairs, including drywall and painting, scrubbing walls and cleaning. They stole my deposit and then charge me for a bunch of bogus fees, including cleaning after move out what a scam company I will be filing a report with the realtors association

There IS a difference in property management companies. Pioneer is the best property management…read morecompany I've worked with in the Denver area. The bad ones will often overestimate how much your place will get in rent, attract underqualified renters, provide low quality maintenance, and as a result, you have a lot of turnover and unexpected damage to your property. I've been there with other management companies in Denver, including many with allegedly good reviews. The good ones will keep it boring in the best way--consistent, high quality renters, fair market prices, and actual property management that leads to less damage, less turnover, and better care for your property. That's what Pioneer does. They do a great job of attracting qualified tenants who PAY ON TIME. They plan ahead and make your rental property as easy as you had hoped it'd be the day you decided to turn a place into a rental. They're responsive on email and by phone, and they want to do the right thing for you. It has been a night and day difference working with PPM compared to other management companies in the area. If you're a property owner looking to rent out your place in the Denver Metro area, choose them. Your future self and your rental property will thank you for it.

My time renting from Pioneer has been nothing but positive. I've lived in their property for almost…read morethree years, and everything has been handled professionally. Bobbi Salkeld is wonderful and always helps with maintenance requests and questions right away.

Vivianne is absolutely amazing. She was understanding and kind. Our move in was a breeze, and we…read moreplan on staying at our place for a long time. Thank you for everything!!

It is the best company to rent a property, I rented the house where I currently live 5 months ago…read morewith them, the process was super fast, easy, they are a very well formed team, they are very friendly in the office, communication with them is excellent, any questions they solve it, any inconvenience or problem in the property give a super fast, adequate and efficient solution. Their application for monthly rent payments are super easy to handle and otherwise they have many ways to make the rent payment. I will definitely stay with them, and I would choose them again. Super recommended.

I LOVE Lynette and Katherine! For 5+ years they've been amazing at making the hard things easy and…read morekeeping me on track for my home rental. Mold, tree maintenance, solar installation, tough renters, clogged drains, busted appliances...they've been through it all for me. I literally don't know what I'd do without them.

This is the worst pmc I have ever dealt with. On numerous occasions both Katherine and Lynette…read moreshowed nothing but disrespect for my partner and I while renting a property of theirs. Along with speaking rudely to you, they do not care about your private and peaceful enjoyment of the property you are renting. Rent from literally anyone but this company.

Alina and Marina are terrific property managers. From giving us pointers on how to show the house…read moreto prospective tenants, to screening tenants, to ensuring that both tenants and landlords are treated fairly and with respect, to prompt communications, to an excellent online portal through which finances and documentation flows, I heartily recommend EVOLVE. If I ever again need a property manager in the Denver area, I'll be sure to call them first.

Initially I thought Evolve Properly Management was good. I worked with Maya and they picked up my…read moreproperty mid lease from a property management company. At the end of my current tents lease is where the break down occurred. 1.) They didn't obtain any pictures of my property from my previous PM, nor did they make an effort to get their own pics when taking me on as a client. Basically they had zero baseline of the condition of my property taking me on as a client. When I contested damages at the end of the lease Maya simply implied they need pictures to establish the damages occurred under this tenant. I was shocked to hear they had nothing to go off of to establish the condition of my property when they brought me on as a client. Luckily, I was blessed to have a good tenant that admitted to certain damages but it could have went terribly wrong if major damage occurred. When I contested Maya on this she said pictures were requested but we didn't receive any. My question is, why wouldn't they take their own pics or even ask me if I had pictures? She then proceeded to not answerany of my texts because she didn't feel talking about it further would provide resolution. 2.) Upon the tenant vacating the property Evolve didn't even have the correct access key to my property. It was left for me in a lock box and I attempted to open the door and the key wasn't close to fitting. I thought it would be a simple protocol to make sure you at least have the correct key to the property you're managing, especially under an emergency. 3.) I wanted to get estimates on home improvements a couple months prior to the tenant leaving. Maya intially denied that request because the tenant was still occupying the property. It wasn't until the tenant asked for a two week extension, where again, I mentioned I wanted to get estimates prior to the lease expiring and suddenly it was okay since the tenant needed a favor. In the end I would say this property management company needs to learn best practices to protect their clients high dollar asstes, need to be micro managed, and favor the tenant over protecting their paying clients. Response to Marina: I've done 7 reviews since 2016 with unsatisfactory services and your company makes the list over 10 years. You prefer to work with clients so hands off you expect them to chase down keys when they live out of town and do sufficient file combing to ensure "start service photos" are either transferred or taken. You want a new clients but not willing to execute the transfer properly. You're not interested in even having a properly functioning key hand. That means you're truly have no concern for properties or tenant safety. The monthly cut is all you're interested in. If want your clients to be truly hands off learn how to a proper transfer of service. You can't have your cake and eat it too. Also looking at your review response track record, you spend a lot of time saying you have the incorrect company please remove your low review. You're about to hit 3 star level. The people have spoke.

We had a great experience w/Cassie. We decided to rent out our previous house while in the process…read moreof purchasing a new home. The timing had to be perfect. Cassie understood the task at hand and worked diligently to get a lease signed prior to the closing on our new house. In addition, Advanced Solutions has an on-site "handyman" that is able to take care of the small things w/o having to go to a 3rd party. This was very helpful. Thanks!

Cassie Morris believes the tenants are imbiciles and constantly belittles those who live in her…read morerental properties. Numerous maintenance requests for windows repaired, plumbing, and other requests go ignored. One property is no where near up to code, and is unsafe for anyone with young children.