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Empower Dental Pasadena

4.0 (8 reviews)
Closed • Closed
Updated 1 month ago

Services - Empower Dental Pasadena

Cavity treatment

Dental bridges

Crown installation

10 More Services

Crown cleaning

Dental exams

Dental implants

Dental veneer application

Oral surgery

Tooth bonding

Teeth cleaning

Teeth whitening

Laser teeth whitening

Tooth filling replacement or repair

Empower Dental Pasadena Photos

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Recommended Reviews - Empower Dental Pasadena

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2 months ago

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2 months ago

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2 months ago

Great service and friendly staff. Angie has done a fantastic job cleaning my teeth. I highly recommend her.

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Pasadena Periodontics - The coffee refreshment tableau at Pasadena Periodontics.

Pasadena Periodontics

4.9(51 reviews)
1.6 mi

Today's visit at Pasadena Periodentics. I had my…read moremaintenance cleaning with Monica Hiroto. She is excellent dental hygienist. She completed the cleaning session with patience and was very helpful with her recommendation as to how to best maintain a healthy teeth

I scheduled a new patient consult after confirming multiple times with the office that the visit…read morewould be fully covered by my insurance. I specifically asked before booking, at check-in, and again after the appointment. The visit itself lasted about 1-2 minutes. The dentist performed a brief visual exam and told me everything looked fine. No periodontal probing, charting, or treatment planning was done. The office initially billed my insurance under a comprehensive periodontal evaluation code, which did not reflect the services performed. After I questioned it, they resubmitted the claim under a limited exam code, which was then denied due to frequency limitations. I was ultimately required to pay $50 to avoid collections. What disappointed me most was not just the billing issue, but the lack of empathy when I raised concerns to "Rafi". There was no acknowledgment of the miscommunication or incorrect initial coding .. just a firm statement that it was "my responsibility." Clear communication about coverage and better billing transparency would have prevented this situation. I hope the office improves this process for future patients. very disappointed.

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Parklane Dental - General and cosmetic dentists for adults and kids!

Parklane Dental

4.4(648 reviews)
4.4 mi

I absolutely love this dentist!! I've been coming here for the last couple of years, I've gotten…read morefillings, cleanings, crowns put in and they're amazing!! Incredible bedside manner! They're all extremely kindhearted and professional. They have super advanced high tech and used 3D imaging to have a night guard made for me! And it only took about 5 minutes and was completely painless. Out of every dentist I've ever been to Parklane has given me the best cleanings by far!! I leave with squeaky clean teeth with no buildup left behind, no roughness and I feel like a new woman! 5 stars all the way!

I realized my review from 2024 was never completed. Three separate members of my family have been…read moremistreated by her on different visits. And today was the last straw, my sister walked out crying after how she was spoken to. That's why I'm finally completing this draft of my experience with her in 2024. Let me start by saying the doctors and most of the staff here are friendly and professional except for one person: Maria, the one who handles treatment plan quotes. Please make sure you fully understand your consultation with the doctor before speaking with her, because she will try to upsell you and quote you incorrectly. She does not listen, nor does she try to understand what the doctor actually recommended. She bases all her pricing on her own assumptions and the pre consultation notes, even when the treatment plan clearly changes after speaking with the doctor. When I asked her why the pricing was a certain way, she wouldn't answer the actual question and just kept repeating her version. I eventually had to ask her to bring the doctor in so she could understand the real treatment plan. Only then was she able to quote us correctly. There were even additional treatment options the doctor mentioned, but she never acknowledged them until she explained it herself. It's disappointing because the doctors here are great, but every interaction with Maria has been frustrating, dismissive, and inaccurate. I hope management addresses this, because patients deserve proper communication and correct information, not pressure, upselling, or assumptions. Interacting with her has the ability to ruin an otherwise good visit

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Empower Dental Pasadena - generaldentistry - Updated May 2026

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