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    Empower Dental Pasadena

    4.1 (9 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Empower Dental Pasadena

    Cavity treatment

    Crown cleaning

    Dental exams

    Empower Dental Pasadena Photos

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    5 months ago

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    4 months ago

    [[HIGHLIGHT]]Great service and friendly staff.[[ENDHIGHLIGHT]] Angie has done a fantastic job cleaning my teeth. I highly recommend her.

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    6 months ago

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    Pasadena Periodontics - The coffee refreshment tableau at Pasadena Periodontics.

    Pasadena Periodontics

    4.9(52 reviews)
    1.6 mi

    I scheduled a new patient consult after confirming multiple times with the office that the visit…read morewould be fully covered by my insurance. I specifically asked before booking, at check-in, and again after the appointment. The visit itself lasted about 1-2 minutes. The dentist performed a brief visual exam and told me everything looked fine. No periodontal probing, charting, or treatment planning was done. The office initially billed my insurance under a comprehensive periodontal evaluation code, which did not reflect the services performed. After I questioned it, they resubmitted the claim under a limited exam code, which was then denied due to frequency limitations. I was ultimately required to pay $50 to avoid collections. What disappointed me most was not just the billing issue, but the lack of empathy when I raised concerns to "Rafi". There was no acknowledgment of the miscommunication or incorrect initial coding .. just a firm statement that it was "my responsibility." Clear communication about coverage and better billing transparency would have prevented this situation. I hope the office improves this process for future patients. very disappointed.

    Dr. Henriod gives new meaning to the expression "just like pulling teeth." Instead of a scary,…read morepainful and unpleasant ordeal, extractions were quick and the chairside manner was gentle. Dr. Henriod is a master at his craft. The office is pristine, the staff is friendly and the appointments are honored in a timely manner. The Star Trek style high tech gadgets are cool too. In all honesty, after three extractions, bone grafts and implants, I hope I don't have to go back, but if I do, I know the experience will be much more pleasant than I could anticipate.

    Photos
    Pasadena Periodontics - Implant

    Implant

    Pasadena Periodontics - Entrance

    Entrance

    Pasadena Periodontics - Waiting room

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    Waiting room

    Empower Dental Pasadena - generaldentistry - Updated August 2026

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